Arslan Shamrez-Booking.com-1723797136

I have not recieved an email yet about if i pay when will the difference be refunded. Spoke to lady yesterday and she gave an email which documents were re sent to. Before your staff members kept on saying they got documents but gave wrong email. I am not at fault that wrong email and false misleading info given and my correct document claim was not looked at and then the prices changed. It was your duty to do the work not mine. The last lady yesterday said she agreed that it should have been looked at with correct documents but it was not due to wrong email was given to me and stated they got it and its invalid. You must honour the price of £141/ 157 euro total even though its a bargain price and huge difference than what you got. As £141 / 157 euro was a bargain offer that time but not now. Your the one not working correctly. You have not even emailed a positive response yet. Please email me it is all done now.