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Zynga

1.5
183 complaints

Address

699 Eighth Street, San Francisco, CA, 94103

Complaints

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Anonymous

Apr 13, 2011
0

2011 when i was playing zynga poker in facebook, a message pop up and say my poker account is being banned. i just don’t understand how this issue can happen when i have done nothing wrong. i’m trying very hard to earn that chip and now i cannot play and if i play i need to start all over again.

This is not the proper was to banned or to do implement this action for my account so suddenly. If zynga poker team could not solve this issue,its looks like zynga poker games is a fraud and cheat games because it doesn’t have any policies and procedures before banned people facebook poker games without giving any reason.

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Anonymous

Apr 5, 2011
0

i am very upset w farmville lately, i have been playing for sometime now and i cant tell u how many times i was suppose to get something in my giftbox and didnt!! or someting i purchased an when it was time to place it on my farm it disappeared.

today i bought a leprechian cottage and the money came out and it said locked when i went back and try to repurchase it but it did not show up on my farm so i got screwed out of it!! and last nite i opened a gift from one of my christmas gifts and it was an ice house i saw the house and when i was placing the house on my farm it disappeared!!

im hoping u will clear these problems up soon as it is a big inconvience and makes playing not so fun!! thank u!!

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Anonymous

Apr 4, 2011
0

several times more than i can recall i have bought stuff on farmville, leprecian cottiage and when i went to put it on my farm it disappeared then i tried to purchase it again and my money was gone and it was locked, also last nite i discovered i hadnt claimed an ice house as one of my presents so it gave it to me and

i was trying to place it on my farm it disappeared. i have also bought light houses in the past and they never were placed on my farm, i have spent hundreds of dollars and got ripped off not to mention how many times i plowed my fields and

planted everything and it would erease it all and take my money. idk why i continue to play it just costs me money and im about to quit farmville!

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Anonymous

Apr 1, 2011
0

Twice now I have gone into the games bookmark to look at game stories and collect my gifts and I managed to collect one gift and then I go back for the rest and they have just vanished, I proceed to go to my farm and look in the games requests and they aren’t there either, what to do???

Also on a different subject , I have completed 4 co-op jobs and not received my bushel sets from them?? Who will fix the problem with these missing gift requests and games gifts???? From a Farmville fan who is getting unhappy about all of the mishaps that have been happening with Farmville.

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Anonymous

Mar 31, 2011
0

Ever since I got the English Farm on Farmville, BOTH my farms are NOT working properly at all. My animals take forever to be at 100% and my crops on both farms are not taking the amount of time to grow, now they take MUCH LONGER.

They NEED to fix this glitch or whatever it is that’s causing this to happen. Or if not, just do away with the English Farm setup and just keep 1 farm on Farmville. It is really ANNOYING and I’m getting sick of even playing anymore because of this, and just so you know this I spend A LOT of money buying Farmville cash.

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Anonymous

Mar 29, 2011
0

I made it to the English Countryside fairly quickly in farmville, and was done with the first task and on to the pub in the first two days, but now, my progress shows as being near a girl with a dairy farm, but I have no quests. I’m not sure what’s going on, but with adding the PAUSE effect to the farms, not being able to progress is pretty much killing farmville for me… Anything to do with this task to fix things for me as soon as possible.

Not sure why the progress has stopped in the English Countryside like this, but the pause effect is definitely causing problems in this game for many people.

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Anonymous

Mar 29, 2011
0

Since one week i have problem in loading farmville and connecting to the online server to play the game with friends. After loading withing 2 minutes the message comes “your farm is out of sync and cannot connect the server, please refresh the page”.

If u refresh the page same thing happens again and it gives you the same error message in farmville. Can anybody tell me what is the problem with my farm on farmville? I am connected to the internet, so the problems cannot be on my computer.

I have never seen this “your farm is out of sync” message before in all the time I have played. How do I sync back up to fix? Please do the needful thing and help me out please. Thanks in advance!

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Anonymous

Mar 28, 2011
0

did all that was asked on farmville to get the english countryside farm. the box said it would show me how to get there but wouldnt finish loading, simply did nothing i had to come out of it. but now cant seem to have an english countryside at all as the icon thing u click on to connect with progress has gone.

im furious because friends have done it and i cant join in or sort it out. I hope u actually get this complaint and sort the option for me to have the other farm or ur attempts at making the farmville game more interesting is a total waste of time cause there are too many problems with farmville…

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Anonymous

Mar 28, 2011
0

Mar/28/2012. Dear Zynga. I had 96 million in chips. Which got stolen. I used your lost and stolen chips option on face book which is totally useless and I send an email to you more than 6 times. I also contacted the customer services directly on 800-762-2530 7 times and all they can say is that they will get in touch with me within 24 hours which since the incident Mar/22 /2011 never happened.

8 million at that time and left me with 635 chips. I have never ever see such customer services in my life seems to me that you have users hack into other users and take their chips while you do absolutely nothing and

what they will do is to go online and by chips again and they will lose it soon or someone will still them again. S. I do really feel sorry for you and the owner of the company .

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Anonymous

Mar 27, 2011
0

I Had Over 3 Million Chips Missing This Morning From Zynga Poker Account. Last Night I Had 4 And One Half Million Chips. This Morning I Have 1 And One Half Million Chips. This Is The 3rd Time This Has Happened I Buy These Zynga Poker Chips With Real Money.

I Have Been Buying Chips And Playing Poker For Many Years And I Really Enjoy It But I Cant Afford This. So If Your Not Going To Replace These Chips That I Have Already Paid For Then I Will Not Buy Any More Chips from Zynga.

Please Reply As Soon As Possible About These Missing Poker Chips! Thank You. Jackie Eubank.

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Anonymous

Mar 27, 2011
0

I think farmville should not stop us from getting more gifts post on the fan page wall and telling us to come back tomorrow. I spend a lot of money on farmville and if funville is going to control me on how much prize i can claim then i will not play the game again.

Its not fair if other people are slow with picking up gifts as fast as others of us. It’s certainly not fair for them to control accepting wall posts on the wall without a reason why they are doing this.

PS I also speak for lots of my pals here on Maui playing Farmville.

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Anonymous

Mar 27, 2011
0

Every since I got the english farm on farmville my crops on my first farm just quit growing. My friends say that when they visit my first farm that they are withered, but my screen shows that they are at the same percent that they were a couple of days ago.

What can i do to get them to finish growing? I’m loosing experience points on farmville and falling behind my other friends now. This is very unfair to me. Nothing is finishing not even my winery goods, they are also still at 6hr to go.

Thanks for your time to read my email, and I hope that farmville can help me. com, Robin Zimmerman.

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Anonymous

Mar 22, 2011
0

my zynga poker account was hacked a while ago by a hacker. i did email facebook to shut it but they haven’t done anything. now the hacker is still using it and popped up in my new account. for some strange reason now we got friends and asked me for poker chips and in return i can have my poker account back.

i have had loads of problems with zynga poker and nothing as been done my account had 14 million in but they didn’t replace them. this is a scam if you ask me and facebook needs to take care of this to stop more people.

they won’t shut this site down or go after this guy. why????

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Anonymous

Mar 19, 2011
0

I don’t know why I was banned from zynga poker I play about 8 to 10 hours a day every day and every-time I get over 50 million poker chips someone says that I am cheating and reports me and you kick me off of your game this time I had over 200 million poker chips I am really getting sick of this now I am not going to start all over again this is the second time now the last time I had over 68 million zynga poker chips and

someone hacked me and I lost them poker chips to and if this is the way that you look after your customers then you can just keep your poker chips because I am sick of fighting with the idiots that keep hacking my account and you blaming me for it.

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Anonymous

Mar 18, 2011
0

Dear zynga, I Sahil Kohli Has an account with you in the recent past wherein i am a regular user of zynga poker. Reason I got from your end is abuse report against me which i never did since the inception of playing this game and if so i am damn sure that you have such kind of method where you can easily come to know the truth.

I am fail to understand that without any reason if any body send a abuse report against anybody which would be absolutely fake,should zynga poker blocked the account immediately without any back-check. Hope for the absolute justification from your end as i always believe the policy of zynga will do justice.

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Anonymous

Mar 15, 2011
0

my fiance martin langlois has asked me to write to you, his zynga facebook poker account was compromised, and somebody used his details in zynga poker, his bank details, to get chips. we have sorted this with the bank, but martin wants to know if he can have his account back, he has started a new one up, but wants his zynga poker back and the chips he put into it.

he would also like to be on facebook again, we can answer any questions you ask us. could you please email me, and let me know if he can have his old poker account back to reset his password again thank you.

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Anonymous

Mar 8, 2011
0

zynga this is the 3rd time u have banned me. every time i get over 50mil zynga tells me i am giving away chips. this is just to tell u i will never play any games on your sites and i intend to have all my contacts on fb cut all your games from their site.

couple months ago i lost over 4mil in chips zynga did nothing to replace them. i played poker to pass the time. if this is the way u treat people 2 words for you. as of now i will be going to pureplay and pokerstars.

i will do everything in my power to make sure all my friends and theirs stop playing all ur games. returning my chips is the least u can do. and apologizing would be nice too. but i dont expect this so.

see u later and enjoy losing people on your games

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Anonymous

Mar 8, 2011
0

Why do farmville need to control players in claiming reward? that should be our privilege if we’re faster than other players in claiming gift/reward/trees. Instead do something on issues like missing bushels, gifts and reward. i was always a victim of it harvesting half of my farm w/ no bushel in my market after.

i’m an avid farmville player and should not be controlled when claiming rewards being posted by my neighbors! I will be greatful to you if my farm will be back to me as a Christmas Gift. I am so sad.

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Anonymous

Mar 6, 2011
0

their are so many people cheating on the poker site they can not control it so ill be getting rid of my poker site. zynga your a joke a baby could run it better money money money mans greed. i am done with zynga poker for good this time.

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Anonymous

Mar 6, 2011
0

Here is my farmville complaint. I had 111 unopened special deliveries – which I opened tonight. I received 111 checked buttons although 10 is the maximum allowed. This is not the first time this has happened so I assume there is some kind of a glitch. Thank you.

Have enjoyed Farmville for about a year now.

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Anonymous

Mar 3, 2011
0

For the past month I have not been able to access my gift of market box to buy or open my gifts. How am I supposed to build up a farm. I have now put my French Quarter in storage as I can never see it on Farmville.

This game (Farmville) is such a wonderful game to play but my patience is now really running out. I am at the stage where my sanity is worth more than Farmville.

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Anonymous

Feb 25, 2011
0

For the past month I have not been able to access my gift of market box to buy or open my gifts. How am I supposed to build up a farm. I have now put my French Quarter in storage as I can never see it on Farmville.

This game (Farmville) is such a wonderful game to play but my patience is now really running out. If the person who did this site cannot continue to keep it up to standard then surely there must be someone else to do it PLEASE FIX THE PROBLEM.

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Anonymous

Feb 24, 2011
0

Zynga Poker keeps taking money out off my account. My chips are missing that I have not even asked for. They need to stop now or police will be informed. Is it common practice for Zynga Poker to keep charging people week in and week out for chips.

They have not even asked for my phone number. Garry

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Anonymous

Feb 21, 2011
0

I went to harvest my crops on farmville, and I noticed that my garage is gone… I am a level 69 Avid player. I have many neighbors…still want to know where exactly is my garage??? Please find it for me.

It had multi engines, and some of those you cant even get anymore…please help me!

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Anonymous

Feb 14, 2011
0

I have recently mastered the nachos crop in Farmville and when i did, i did not receive a mastery sign. I looked in my shed in case and no sign, I even planted more of the crop while it was still available to hopefully spur on a mastery sign. Farmville please send me my mastery sign!

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Anonymous

Feb 8, 2011
0

I bought the cinnamon heart tree about 4 days ago and it disappeared after 2 harvests. Then, silly me, 2 days later I bought a chocolate heart tree. How do i go about retrieving them?

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Anonymous

Feb 7, 2011
0

next thing I know it’s gone. put in a orchard…poof gone. Now all my farm coins are gone as well. I was looking how to post a complaint about farmville, and see I am not the only one this has happened to on there.

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Anonymous

Feb 7, 2011
0

i bought a horse not knowing you couldn’t breed it, that’s ridiculous money for the looks could you please take the horse back and give me my farmville dollars back pplleeaassseee for a horse i can breed! i don’t have money like that just to look at something please take the horse back and replace my farmville dollars please!!!

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Anonymous

Feb 6, 2011
0

I bought a cinnamon heart tree on farmville and thur. it was gone, It did not come back so Sat. I bought another cinnamon heart tree Sat. afternoon it was gone, today Sun. morning they were both in my farmville gift box, I put them out in 15min.

they were both gone again they are not any were to be found. I don’t like using my own money for nothing, so what are you going to do facebook or are you not going to do nothing about my missing trees?

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Anonymous

Feb 6, 2011
0

This complaint is about facebook farmville game. I love farmville and keep playing it even though problems have happened. I’ve just recently mastered the NACHOS and the DAFFODILS but my mastery sign was not given to me. Kindly sort this out farmville people.. thank you!

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Anonymous

Jan 20, 2011
0

Have brought zynga chips with my credit card, received a message on my account on face book to say i have violated my account to which i have no knowledge off. now they are saying they are going to take the chips that i paid for. please help.

Our server chip to detect illegal transfers in your zynga poker account, so with great regret we confiscate the account, but if you do not make this mistake and think that this is a misunderstanding, you must defend yourself to save your account, please login here to verify your account. i think this is a scam and not really zynga poker?

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Anonymous

Jan 19, 2011
0

i was playing zynga poker on facebook and i went in a tournament game (sit and go) it cost me 100,000 chips to play and it said that third place receives 50,000 chips and i came in third but never received my zynga poker chips. this happened on 01/18/2011 at about 11:45pm. could you please check it out and send me my zynga poker chips thank you!

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Anonymous

Jan 16, 2011
0

I have two farmville complaints that I need help with! I had two pink cows, and one of them went missing and now i only have one.

Also there is a missing garage I am worried about, my garage with all the stuff in it went missing. It took me days to build! Please help me with this farmville!

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