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Zynga

1.5
300 complaints

Address

699 Eighth Street, San Francisco, CA, 94103

Complaints

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Kelly Reynolds

Apr 10, 2022
0

For the longest time they won't let me get any of my videos to get any money to play with it says they are loading but they never do it's been about a month since the would let me watch a vide and it doesn't matter what hand I get I get beat no matter what hand I get it's bull shit that these pieces of shit can get away with it if I was to do that I would be in deep shit so why aren't they its wrong

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Suquenna mack

Apr 2, 2022
0

I was cheated and emailed them the proof and they have yet to fix the situation or give me my coins that I was cheated out of. There’s so many cheats on the app and they don’t do anything about it when u email them. I have the proof

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Androulla Stavrou

Mar 26, 2022
0

I spent hundreds at Zynga asked for a little help to unlock a watch that would have given me a decent amount to try to win my money back and was ignored by customer services!!! I will not spend another penny at Zynga poker!! The attitude also from the emails was disgusting!!

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Frank Johnson

Feb 17, 2022
0

I am complaining about roughly 2,000 or so players of Zynga’s wonka slots game. I joined a facebook group roughly 12-14 months ago to see if there are any good tips to help. I was losing any and all my bank as soon as I built it up.

Along with the advice I started noticing links that could be clicked on for free tokens. J jumped all over them. Then zi noticed a separate list of links that we're outdated. It was explained that if you change the date on your device to the date of the links you would get whatever amount the link was for.

Quite a few of these we’re 20 billion. I admit I collected the outdated links for awhile myself. Then I got to thinking it is so unfair for me to play for free and all the other players had to pay to compete.

I know about that, I have probably paid zynga…

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Mark Mellea

Dec 14, 2021
0

Your latest Know More adds are to big for screen and can't be cleared without signing out and back in. Will not play like this.

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James Walker

Dec 14, 2021
0

This relates to Words with Friends. “You might also like” is the most annoying pop up ad that I have ever encountered.! It makes playing the game a major frustration. It is almost impossible to get out of and back to the game.

I can’t see why anyone would remotely be interested in anything this ad offers. The only thing it offers is major frustration. Please take down this ad.

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Brittany Bodley

Dec 4, 2021
0

I was asked During the game if I was an the “n” word several times. Then I was told “whites only” several times. I’m highly upset to say the least by this players actions and the ability to say such things to other players on this app.

I’m offend and this player needs to removed from this app. Immediatley. I was also told I must be an “n” word because I refused to respond to his offensive questions and racist remarks. This is unacceptable. I just can’t believe this….

With everything thats going on in the world! All I planned on doing was decompressing after a long day by play some carefree and fun Gin Rummy peacefully. This is completely outrageous. Something needs yo be done ASAP. I want record of the chat from this game with Keith.

I’ll be contacting the app developer or whoever is on…

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Cody English

Nov 28, 2021
0

They are non existent

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Trey Ring

Nov 12, 2021
0

First i use this email address for my online profile [email protected].

This is about the GOT slots from Zynga. At least 6 times now I have either watched my bank disappear, or loose my entire bank when logging in and out, or watch it disappear when I receive the free coins pop up windows. I decided to wrote support about this issue considering the massive amount of money that I spend in coins. If you check my account you will see that it is ridiculous amount I spend. 2 days ago I was in the new Khaleesi room and built up from 143m to over 600m, then it disappeared again. I wrote to support, clicked on missing coins topic and submitted my claim. When Perry with support responded he said there is no missing coins, there is no glitch and then the tennis ,match began between us. I…

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Scheryle Gusby

Oct 17, 2021
0

For about a month now zynga is kicking me out of games by running ads it just happened I had 500, 000 bet that I should have won. Kicked me out by running ads. This is the 40th time over 10 billion lost.

I want my chips returned.

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Caroline ridley

Oct 15, 2021
0

I keep winning but it is throwing you off the game by bad connections and they always blame you they sa I've had all the chips I'm owed well I must have been asleep when they did absolutely appalling treatment

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Bonnie Aleta

Sep 17, 2021
0

This is my email address for my i pad and when playing the Classic Words With Friends the last couple of days one of the advertisements comes up blank and I cannot get out of this ad without turning my i pad off and restarting. I have deleted the app and reinstalled this and I do not know what else to do. Please help.

Warmest Regards, Bonnie Aleta

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Danny A Kent

Sep 7, 2021
0

They keep ripping off my chips balance. I spent a lot money on that game over the past few months. I was just playing and had 153 million dollars and I was winning every hand. I played a hand and won and looked at my balance and it now was 101 million.

Played another and won and it was 98million. Went to the lobby and came back and it was 53million

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Pamela L James

Aug 26, 2021
0

So disappointed in Crosswords with Friends have played it for a long time and have always loved it. Not anymore I can't correct mistakes on the board without going through a whole bunch of loopholes. I have Uninstalled and Reinstalled it many times does not fix anything.

Do you have a solution for me?

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Marco Stangoni

Aug 24, 2021
0

Paid for no advertising version of words with freinds and get bombarted with stupid other game advertisments I want my money back

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susan hunt

Aug 24, 2021
0

i tought you were not allowed more than 1 account on twxas holdem poker on zynga well a player called maverick has several

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Cheryl walsh

Aug 12, 2021
0

Lost profile on game and poor support

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MARIO JACQUES BOTTE

Aug 9, 2021
0

5T at 10/20 Billion tables which i could not have because i was sleeping then and i had no security breach of my account which i told zynga when i replied and they said they did not find any illegal breach of zynga terms and conditions according to zynga rules.

I do believe he doesn't have any evidence of any infringements commitments by me as there are many players lately who have had their chips confiscated for no reason while zynga is tolerated big sellers trading chips at their big tables 50/100 Billion tables without taking any actions.

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Joanna O'Connor

Aug 5, 2021
0

This might be silly but I had accepted a new Farmville 2 neighbour through the World Fair stand (she had asked to be a Farmville 2 friend). I had been giving her what she needs, but she doesn't send me any of my requests (items needed to complete a challenge).

Now its a constant thing, she won't stop requesting and if I relent for something, (thinking that she will change her ways) but it doesn't change. I had been sending her stuff she needed but she never returns the favor. It's not good sportsmanship.

Now she continually asks and its clogging up my game. How to I delete her permanently off my game? It makes my game less enjoyable. Her name is Patcharapa Kongsubaroen

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Pascal Keller

Jul 31, 2021
0

My account got suspended because I didn’t play for 90 days. Took my 9 billion chips away!!!! Why do they do that???! I played hard and even bought choosy, now they take it away and say they can get my chips back.

I didn’t do anything wrong, only thing is that I didn’t play for 90 days!!!!!! That’s a fucking joke. I’ll make complaints over and over again till I get it back. Dumb rules

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James R Carter Jr

Jul 29, 2021
0

I was doing a upgrade to a new phone. I was not playing the Zynga poker game!! When I contacted customer support to see how I could recover or do a restore of that particular app, I received an email saying oh you lost it all on a bad hand! That's some pitiful support.

I did IT for 34 years and I've never seen or heard of such lackluster attention

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Retha Baggs

Jul 16, 2021
0

I haven't been able to access speed seed app for over 2 months. My mineral patch keeps freezing and i have to restart my game every time to get mineral patch going. And haven't been able to message zynga support directly for over a month.

Farmville country escape has been having alot of glitches the last several months with every update. Things stop working, buildings disappear, communication is not working. The last game i played for years called frontierville did this and crashed and disappeared.

Is this happening to country escape? Please fix these issues. Or let me know so i can stop playing. Its irritating these issues continue and have been going on so long even when I've complained.

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Kerry o'mahoney

Jul 16, 2021
0

I rejected a game yet it still played and nearly 3 mil taken . Zynger are rejecting this nut it happened and I want my coins back

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Appaya Cynthia

Jul 5, 2021
0

I cannot play my farmville country escape 2 more than 2 weeks. Cannot touch anything... keep on freezing. Why????

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kelly Reynolds

Jun 20, 2021
0

Your game is the biggest rip off I have ever seen you should be taken off the internet for ever all you are is legalised rip off artists when you have 80 million points and you only playing a 1 million a hand and in 80 games you don't even get a pair that is called a game that is a set up you need to be taken off the internet and

I will try to let as many people as I no and on the Inter that you should be and let them know how bad you rip people off

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Russell Broadbent

Jun 3, 2021
0

Zynga poker account banned. I have no idea why, perhaps I’ve been hacked. I can’t contact Zynga to get my account back. Clicking contact us just displays a question and answer page. They appear to have no email address to which I can use to inform them of the problem.

All in all a hopeless service.

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Alice Howard

Jun 2, 2021
0

Zynga Texas Holdum. I was banned from playing poker! Reference number 73896249833. I’ve never chatted online. I’m 72 year old widow who just likes to play poker. Can you help? I don’t know how to cheat

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Mohammad Shamsher Ali

May 31, 2021
0

I have bought so many chips for the last one months . You somehow manage to beat me with other players by giving them better river card . I have 3 of a kind and they finally end up with flush with 4 or 5 at the river .. This is going on for ever .. This is not luck but conspiracy from your end ..

Please rectify this

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Darryl Smith

May 19, 2021
0

Some players hate losing and will report you just because... If they are truly monitoring players behavior then they would see that I am not exhibiting any violation behavior... if they can treat me this unfairly then I can just imagine what else they’re doing...

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Christine Hyde

May 10, 2021
0

First of all I hit a jackpot in the vip jackpot my game crashed and I never received the coins. Then they match my purchases made they said they did and still haven’t received them.

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Kelly

May 2, 2021
0

Your game is a complete set up it does not matter what I get I will lose every time your game is the biggest piece of shit that ever been put out on the internet it needs to be taken off so you can't steal peoples money from them all you are is legalised rip off artists I will do every thing I can to let people no that you guys and your game is the biggest piece of shit that ever was put out

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Charles Toney Jr

Apr 15, 2021
0

my account has been suspended yet I haven't played in over 6 months due to working so much how doni get it back with all my chips??

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delores johnson

Apr 14, 2021
0

hi Zynga my name is Delores Johnson, I've been playing Zynga since 2007 and my acct for zynga is previously closed can't even play my acct since over a year i was wondering if you can reactivate my acct i need to play again been over a year now....you's banned me for 31t of chips can you please put back so i can play my game again, I won't do any harm of my acct again ... I promise you this if u can open it please im begging you regarding. Mr.s Delores johnson

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Camilla

Mar 30, 2021
0

I have written them numerous times over the weeks. No reply. Then l see the rotten rating for customer service. This company is a money mongering scam. Why are they allowed to operate.

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3154800482

Mar 17, 2021
0

I was awarded over 5 trillion coins .. then it was rescinded.. i have made many purchases of credits... and now i feel robbed...

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Nina Klitsch

Mar 16, 2021
0

I was sexually harassed via my Inbox by a player Pat F. whom I reported through my app. I then saw this player online joined his table and warned all of the female players (3 in total) that Pat was a pervert and to be careful accepting friend requests. During this interaction even though Pat F was reported on Sunday for the extremely vulgar message he left me, he was not blocked. Within moments of providing the warning my chat ability was blocked.

I am confused as to why a reported sexual predator was permitted to keep his ability to chat and harass players, but I was deemed threatening or inappropriate for defending myself, speaking true facts and warning other females? This is very bad judgement on your behalf if your internal controls around blocking players is manual and performed by…

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JOHN E SANSBURY

Mar 14, 2021
0

On March 13th 2021 12:14 PM while playing Spades Plus on Facebook, my partner cut my book which I had won, and I made the comment "P that was stupid". ". My partner then cut me again and I commented "stupid is as stupid does" (see attached screen shots of comments).

I received a 10 day chat ban just for those 3 statements which is an extremely harsh sentence. But yet I can buy a "donkey" icon for 750 coins from Spades Plus and send it to my partner which in essence is calling him an "ass" or buy a "pile of mud" for 2,500 coins from Spades Plus and

send it to my partner which in essence is calling him "a pile of shit", both of these exsamples are a lot more derogatory then saying "stupid" 3 times which got me a 10 day chat ban, which is an extremely harsh sentence. I emailed Michael K.

7…

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Mark sundberg

Jul 30, 2020
0

or I will keep lodging complaints until it's fixed

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haslador

Jun 20, 2020
0

There support constantly gave me copy paste messages, in the end zynga it self deleted my account, my gf checked threw her game and my account is 100% gone, after searched for a few mins on the net i found something interesting ill share with yous.

https://www.law.com/therecorder/2020/03/03/zynga-hit-with-class-action-lawsuit-over-data-breach/

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Carole Gray

Jun 13, 2020
0

After being racially insulted on here; I thought that I could continue to play ; but find that I can't even concentrate and enjoy Zynga anymore. I hope that you put in place an action that monitors the chats; and kick off any who subject players to racial slurs. I am uninstalling.

Player insulted me with racial slur.

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Parthenia Robinson

May 22, 2020
0

I was just trying to eating on a bag of Zapp's Regular Flavor chips and they are extremely harder to chew, they also has a burnt taste that keep hitting my pallet. It is as though I am trying to eat on a brick.

I have had them many times and never had this experience. Very disappointed.

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John

Mar 2, 2020
0

Game sucks and cheats on a daily basis horrible

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Frances Ellen Louise Ketchell

Jan 21, 2020
0

HERE IS THE PROOF OF THE BANNED ON MY ACCOUNT.

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William HODGE

Jan 6, 2020
0

Ive been playing Zynga poker for a very long time. After not playing it for quite a while. I started playing it once again, starting on December 22, 2019. While playing, I’ve been knocked out of winning hands many many times.

I reported these incidents to Zynga. I was told by them, that they would investigate this matter, and get back to me. I was very confident that they would see what hands were actually manipulated by bots or hackers. Zynga informed me that they would investigate this matter and get back to me.

I still haven’t heard any response back from Zynga of the results of that investigation. 00 US dollars in two weeks playing this game. in addition to being knocked out of winning hands. While playing games where I knew I had the winning…

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Kennith hayes

Oct 31, 2019
0

How can 10,s and 5,s beat A,s and 5,s

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Carlton Taylor

Oct 13, 2019
0

I started a coop named Trinity Lane, and I left to view other coops. This is a private coop, and I have made requests to re enter. The new leaders say that they have not received the requests, can you verify that the request gets to this coop, please? 37526929675

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Sharon H

Oct 7, 2019
0

I made a purchase didn't receive coins 3200000000or cards.

Also paid for double cards. never happened.

Second representative gave me 20000000 after i recontacted customer service saying no money or cards were added as promised. Recontact customer service and this representative states i bet too high and lost my money. This seems like a complete scam.

This is not the only time just the time im feed up.

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Fernanda Isabelle Maleplate

Sep 26, 2019
0

I bought 8 packs of chips from Zynga in one month and they banned/suspended my account for buying, they don’t answer me anymore and they can’t refund me...

I can go back to the game if I accept penalties. I can’t because it’s unfair

I don’t get any further answer or information

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Dan

Sep 25, 2019
0

You control the game. How sad. Never been at a live game with so many large hands at one time. No random generator is used. Your comp controls the game the way you want so members have to buy chips. THATS SAD.

YOU SHOULD BE IN JAIL. if it ever comes up I’ll testify against you in a minute. What’s really sad is the game is fun when your company stays out of it but you don’t know how. ONE STAR IS TOO MANY I SEE YOU HAVE TO APPROVE MY COMPLAINT. SAD AGAIN

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andrea chenault

Sep 11, 2019
0

I cant play a weeks worth of game with login error, there was aproblem logging you into words with friends, HMM. , sorry, we apilled the title bag and this game could not be recovered. rematch this friends to try again, .

sorry something went wrong, zygna is sabotaging my games on purpose, who can I talk to about this problem.

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