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Yahoo

2.0
422 complaints

Address

701 First Avenue, Sunnyvale, CA, 94089

Yahoo users are predominantly frustrated with account access issues, particularly password recovery and verification problems tied to outdated phone numbers. Customer support is widely criticized as unhelpful, with complaints about paid services that don't resolve issues and overseas representatives. Many users report sudden account deletions and complete loss of email data spanning years.

Generated 4 days ago

Common Issues

45% (190)
passwordlocked outcan't sign in
30% (127)
customer servicesupportunhelpful
15% (63)
deleteddeactivatedlost emails
10% (42)
biasedfake newsliberal

Complaints

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richard peters

Nov 13, 2019
0

locked out of my account due to suspicious activity. recovery phone number from old phone that i updated but must have not saved changes. riiiiight. no option for recovery email which should be on there. yahoo makes it impossible to get into my account but offered me a payed service to do so. fucking criminals. you suck yahoo.

the only strange activity on my account is yahoo fucking it up. this is an attempt to bilk yahoo users force them in to purchasing an assistance plan to assist in problems created by yahoo. fuck you yahoo fuck you you should be ashamed of yourselves and should be brought down for it you rotten cyber bully bastards

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Cynthia Redd

Nov 10, 2019
0

Www.thepreachers.org is owned by a black woman not thepreachers.com. yahoo lets them use her name.

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GL McDowell

Nov 9, 2019
0

Censoring out of comments by moderators even though those comments are WELL within the established guidelines. It is NOT their job to remove comments they do not personally like especially in the political arena.

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David Guardiola, Jr

Nov 6, 2019
0

Can't delete anything & it shows only the first 13 emails, why???

says I have 172 unread emails but can't access anything past the first 13.

Now, it seems I can NOT even send any e-mails either !!!

When I called for tech support ...

they wanted to CHARGE ME !!!!!!!!!!!!!!!

Can you troubleshoot & fix this , please ...

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Abdoune hani

Oct 17, 2019
0

Please i complaine about the hacking my account and get my fils ok than all my messagers get this for invistigation I copy of the lettre of this full hacker Thank you to answer me ok they used my caméra and others fils ok Best regards abdoune hani

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Dawn

Oct 17, 2019
0

whenever I log in why do I have to refer my mail for a code only then I can open my mail. Very difficult in emergency.

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Dawn

Oct 17, 2019
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whenever I log in why do I have to refer my mail for a code only then I can open my mail. Very difficult in emergency.

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Warren Michael (Mike) Abbey

Oct 15, 2019
0

I've had yahoo mail since 1988. I had a group of newest family which included friends until 2 months ago, but now it has disappeared. I'm on social security and can NOT afford your new customer service. And another group that is still intact does NOT allow me to add contacts!

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Rick Jasper

Oct 15, 2019
0

Every day I open Yahoo to read the news and every day you have 10 articles that are negative toward Trump and NOT ONE article based on his many successes. Yet you post ridiculous articles about Obama and this do past do nothing presidency. If you are going to be a source for news, then at least be a fair source and balance the negatives with the positives.

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Rick

Oct 8, 2019
0

Amazing how yahoo is for freedom of speech, but blocks and censors ANYONE who disagrees with them. Know what that is called???

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kopton

Oct 4, 2019
0

I have tried to cancel my account for the last six months with RACEBETS have abmeldung but it just wont let you the keep me on there mailing list help pls

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linda brooke

Sep 29, 2019
0

my complaint not being able to use my yahoo account why I want to know this is your problem that you have given me I have always used yahoo withno how could these code numbers be invalid when they gave them to me im very fed up problem now I cant get into my email or get into yahoo they gave me code numbers and every number code they gave me they said was invalid now im really fed up what then am I paying for if I cant use yahoo account I will seek a lawyer im sure im not the only one that is having problem and

if its over political crap then you will hear it from me.

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Nancy Cogen

Sep 29, 2019
0

I keep getting adv regarding Trump wall I find it reclusive and said so about 50 titles but keep getting message????

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Colleen O'Hara

Sep 12, 2019
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I find it inconvenience every time you open Yahoo mail that their is commercials ads that I have delete to read your emails messages. Colleen O'Hara

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Evelyn Kubanka

Sep 11, 2019
0

I tried to forward an email to my two sons going to school in NC and I received a notice of delivery failure. I then sent my own email to the same address and it went through. I will report this to the university and to the my representatives in Washington D.C.

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jack ferm

Sep 6, 2019
0

When I read your news content You have ad's shifting over the article so I can't read it....I need you to stop shifting the ads over the content or I will have to make MSN my homepage.

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JUDITH M RYAN

Sep 4, 2019
0

Pop-up advertisements when I'm trying to read the current news is ANNOYING. I have used Yahoo as my Web homepage for many, many years and I've never complained about shoddy reporting, biased reporting or just plain failure to report ONLY the facts but this is out-of-bounds. Fix it!!!!!

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Josephine Pesata

Aug 24, 2019
0

I purchased a new cell phone because my old cell phone was giving out. I had my old cell phone for over 5 years. My Yahoo account did not transfer over to my new cell phone. My g-mail transferred over pretty easy.

I called Yahoo department and they would not help me put my new cell phone number for my Yahoo acct. , it was with my old cell phone number. I could not open up my Yahoo acct. with my old cell phone number.

So I called Yahoo dept. and asked for help. Yahoo wants me to enroll (pay Yahoo) for some membership? I can not afford to pay for any membership. I'm on a set income! HELP!

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Mary Ann Wade

Aug 20, 2019
0

my account is not working , some days it will not work. I had this problem before. 8-19-2019 it did not let the account come up. I finally got it to work. 8-20-2019 I tried to log in around 9 am cst time and it not working. why?

call 270-745-7303 since I can not get a e-mail thank you Mary Ann Wade

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Bilal

Aug 19, 2019
0

Dear Yahoo!

My email account hangs when I sign into my account and check emails. It hangs while checking my emails and takes 5-10 min to open a single email. It also doesnot check the email as read, instead it remained unchecked. Email account is too slow and get creepy hanged all the time even if i have 20 mb/s internet connections as well. I am helpless and going to deactivate my account if the problem persists with the poor working of my yahoo mail account.

kindly look into this matter and resolve it My email details are as follows Email address: [email protected]

regards Bilal

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Stephen Eric Biggs

Aug 18, 2019
0

com. what I find know is I cant get access to either of my email accounts which hold photos sent to me plus familysearch. biggs7817 with yahoo but this account dose not belong tome but the other dose and it I on my computers and mobiles and backed up by icloud since i first started with.

Yahoo so please sort these problems out .

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Scott Maxwell

Aug 16, 2019
0

Yahoo is not controlling its advertising properly. I am being hit with f.txt virus because of ad.doubleclick.net that is being attached to their ads and I have removed it over and over and just can't get it to stop. I am about to turn this issue into the FTC for action since Yahoo has made it impossible to make any direct contact with their people for issues like this.

I have children that also you my computer that my not know that this is a virus and click on the save and allow it to be loaded into the computer.

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ANDRES GRANA

Aug 6, 2019
0

My comments section on my Yahoo page has been removed by your editor. This goes against my 1 st amendment rights. I file this complaint to have my comments section restored by your editor. You need to offer explanations as to why my comments section has been blocked by your editor

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John O'Donnwll

Jul 31, 2019
0

Everytime I log on to Yahoo mail I get annoying ad's that are imposible to eliminate. Before I cancel Yahoo mail I am asking if there is anyway to eliminate these ad's.

John O'Donnell [email protected]

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Kathleen Atkinson

Jul 23, 2019
0

Your news sucks!!! Always the same articles over and over and over!!!! Week after week and month after month! YOU SUCK!

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Rev. Dr. Cynthia Redd of http://www.thepreachers.org

Jul 14, 2019
0

I am the founder and funder of www.thepreachers.org. I have no connection to ULC Monastery or the preachers.com, Cindy trim ministries. I am not selling anything or taking emails or doing blogs on my website www.thepreachers.org. Just Sermons. I do not sell ordination to the public at large neither does my headquarters:

Universal Life Church, Headquarters 601 Third St. Modesto, CA 95351 Office Ph: 209-527-8111 Fax: 209-527-8116 Office Hours: Monday - Friday 7:30 am - 4:00 pm

No proof of a connection to Rev. Dr. Cynthia Redd. Release my website www.thepreachers.com from ULC Monastery, CindyTrim Ministries, The Preachers.com.

I do not mind about the world wide web searches but direct hits are keyword along with illegal purchases of my domain website presence without written consent Yahoo.…

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martyn ofarrell

Jul 8, 2019
0

LOOKING HOW MANY COMPLAINTS, AS MOST TIMES, WE HAVE TO GO OTHER SITES, AND SOME HAVE RUNG BRITISH NUMBER, SOME THE USA NUMBER AGAIN, F**K ALL ANSWERS THERE IS NOTHING THERE HOW HAVE YAHOO, THROUGHOUT THE WORLD HAVE THEIR LICENCE??? IT SHOULD HAVE BEEN TAKEN OFF THEM YEARS AGO, TOTAL CRAP COMPANY

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Deborah E G Reeves

Jun 30, 2019
0

Continued billing for Yahoo FS System Mech after speaking with accounts to cancel. It was difficult to get a refund.

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martyn ofarrell

Jun 28, 2019
0

totaul utter useless C**P SERVICE

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Eveline

Jun 27, 2019
0

What is your complaint? Be as specific as possible and use at least 100 words.I wrote an email to Yahoo customer care, complaining about my yahoo account being disabled because I wrong type my year of birth. instead of 1977 , I type 2008. she said she cannot help me, I must contact data protection commissioner, but it's simple I made a mistake of typing wrong year.

may you please help. there is an email that I will use tomorrow or Monday the latest from VFS Global.

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Dennis Philpot

Jun 27, 2019
0

Yahoo mail is extorting me to pay for my email. I have not been able to access my email foe 2 weeks. At least let me get into my email to retriev My new email has some personal mail. If not I will never recommend yahoo to any one.

I have been with yahoo for years. Please send ma an answer but not at my yahoo email. com

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martyn ofarrell

Jun 25, 2019
0

just sent more complaints to your crap company, and like the others I, sent, being put onto other sites around the world to show ""WHAT A CONTEMPTOUS C**P COMPANY YAHOO ARE, I THINK, FROM WHAT I SEE AROUND THE WORLD, SHUT YOUR UTTER CRAP PAGE DOWN, FROM WHAT I SEE, FROM AROUND THE WORLD YOU JUST BLOCK, SO, THIS NOW FILMED AS WELL, TO SEND AROUND WORLD

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martyn ofarrell

Jun 24, 2019
0

AROUND THE WORLD, VIA MAIL, AND LANDLINES, NO CUSTOMER CAN GET HOLD OF THE EPHEMERAL YAHOO, LOOK IT UP

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David lively

Jun 23, 2019
0

Well I have never really used yahoo for anything other than a email. But after what they did I'm piss off. I was in Google play store on my phone just looking for some apps. I was about to leave that page when I got pulled over to a different page.

I was extremely confused see Yahoo been the one who detected me to it. Then what pissed me off is looking at the page and it was a just a bunch of pages for stuff either my dad's or names pretty much the same.

I don't know why the hell I was even pulled over to any page I had not consent to going to. Let a lone one plastered with my dad. He has had problems in the past with people using his name and information and they are most likely aware of it.

I tried to make a complaint but every damn time I'd get it done and some have the little bit of…

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Bernard Solomon

Jun 14, 2019
0

Dear Hi Tech team.

Greetings blessed team

I am Bernard Solomon reaching you through my colic . Dr Margaret Owens .

I have been trying to login to my Yahoo account since two days now the response I got from from the server is not found i have the password off hands

The email address in question is

C [email protected] )

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flavia dani

Jun 14, 2019
0

hello , you have to help me about this because it's getting very frustrating for me . you can see , and it's obvious that i have tahe two emails connected . why you don't want to let me recover the other mail ?

you want to go with me in the court ? i tried 1 year ago to recover , you didn't give me the e-mail back , and I feel like I was being stolen . com " back !!! it's my company mail !!!

i don't want to go further but it will happen if you don't colaborate . thank you .

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martyn ofarrell

Jun 12, 2019
0

again, and again, WHY HAVE WE GOT TO KEEP COMPLAINING, SAME PAGES, NEVER, EVER ANY ANSWERS, AND YOU WANT US TO RECOMMEND TO OTHER PEOPLE????? YOU ARE HAVING A LAUGH

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Thomas Fox

Jun 7, 2019
0

Yesterday the my.yahoo homepage changed and everything seems to be tied to Att.net. I lost all of my yahoo calendar entries and my MyPortfolio entries.

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pauline overby

Jun 4, 2019
0

In the last few days I find that any story I click on has a 30 second AD. I have used your news service since it began. I find I may have to find a new service. I have O interest in ads that are shoved down my throat.

I will not only quit yahoo but refuse to shop stores and products . Sorry Guys, your service has gone from 100% to a 2%, and falling.

Pauline Overby.

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martyn ofarrell

May 30, 2019
0

again, your now 3 hour page, not just that, you have quoted by the press "the bride of holdenstein" enough to make any person sick

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Daniel Grosky

May 29, 2019
0

Changed my stock portfolio site. I want the old site back.

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alice

May 27, 2019
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yahoo will shut off when ever an ad tries to install, very upsetting. will not start again until page goes back to the first page.

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martyn ofarrell

May 26, 2019
0

THERE IS NO PERSON?? [THAT'S A LAUGH] THROUGHOUT THE WORLD, SAY NO ONE CAN GET THROUGH VIA MAIL OR PHONES, I'VE TRIED BOTH, FAT CHANCE

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martyn ofarrell

May 16, 2019
0

change the pages , over 3 hours same page?????

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DAVID WILSON

May 16, 2019
0

Here's my complaint ~ ~

What place articles on the FRONT PAGE such as: Lamar Odom Reveals He’s Had Sex with Over 2,000 Women: 'I Had a Problem'

What kind of a example is that for my teenage son/grandson/daughter to view? He is disgusting, the artice is disgusting, lo (no moral value at all) !

I know that 'sex sells' but please, please attempt to rise the moral value of the reader base not take it to further decline.

Thanks for reading my 'rant'/complaint. I have been a Yahoo subscriber for 20 years+

David Wilson 256-527-1256

Example:

Celebrity Lamar Odom Reveals He’s Had Sex with Over 2,000 Women: 'I Had a Problem' People Aili Nahas,People 18 hours ago Reactions Reblog on Tumblr Share Tweet Email

Lamar Odom is opening up for the first time about a crippling sex and drug addiction…

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Allen Hitchcock

May 11, 2019
0

I am very tired of your one sided news approach and liberal bull. Being disrespectful to the President of our country is not helping anything. He's not perfect, but he is our President. Learn some respect and tolerance. Dividing people is not in anyone's best interest.

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martyn ofarrell

May 9, 2019
0

not that it is worth it, but tell your paymasters, my and 100's of other complaints logged to get them off line in this country the petition, is up to 37,000 plus to send to parliament

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carole bourne

May 7, 2019
0

I will have to go off if yahoo mail if you do not fix this problem. I keep on having to go to text letters from you to get on line even right after I have just done it. This is annoying to say the least and I hate yahoo mail because of this problem.

Why is it happening and how are you going to ameliorate the situation?

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A.R.Birdsong

May 6, 2019
0

Yahoo mail is broken. Your servers are down. Your verification system is broken. When the verification works it requires too many key strokes It is a waste of time to verify then ask it i want to proceed.

It's as if some elementary kid wrote your login-in procedure. Oops! I'm sorry. If an elementary school kid wrote it it might work.,

Why don't you spend some time taking an OATH to try to fix your product. You might also step off the left wing/coast bandwagon about your so-called Yahoo News.

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[email protected]

May 4, 2019
0

over 6 hours same page, despite numerous requests, no customer reply back

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