Wyndham Hotels

Some of the staff in this resort are uninformed and very rude. We checked in on Thursday July 2, 2026. We asked for an ADA room, we were told none was available. We asked for a shower chair; the Clerk who checked us in said she will request for one.

None was sent the first night. The next day, I called and requested a chair, the woman who answered the call said they do not give chairs for the bath because of insurance liabilty. I told her that if I fall in the bath, that would be a liability.

I asked for her name and she gave the name EMILY. I told her that if I fall in the bath, they certainly WILL have a liability. Less than 30 minutes later, a bath chair was delivered. Today, as we were checking out, a Clerk (who gave his name as Kameron) attended to me.

I asked for the Manager, he…

Dear Sir/Madam,

We, Nuha Yousif and Salam Rabin, are submitting a formal and urgent complaint regarding our stay at Viva Tangerine by Wyndham in Puerto Plata, Dominican Republic (Room 2621).

This stay was meant to celebrate our first wedding anniversary and our first vacation in six years. Instead, it turned into an extremely distressing and unacceptable experience that falls far below Wyndham’s expected standards.

From arrival, we encountered serious failures: we were initially given a room with no towels, no hot water, and a door that did not lock—posing a clear safety risk. We were then forced to wait until 7:00 PM for a room change, resulting in the complete loss of our first day.

More seriously, we experienced a dangerous safety incident when we were locked on the balcony for over…

I am writing to formally demand a full refund for my stay at Baymont by Wyndham in Durango, Colorado, due to unsafe, unsanitary, and uninhabitable conditions that directly impacted my family—particularly my children.

Immediately upon entering the assigned room, we discovered bed bugs. In addition, we observed spiders crawling from the ceiling, confirming that the room was not properly cleaned or maintained. As a result of this infestation, my children were bitten, which is completely unacceptable and constitutes a serious health and safety hazard.

I have photos and videos documenting the bed bugs, the insects crawling from the ceiling, and the resulting bites. These were available at the time of complaint and remain available upon request.

We promptly reported the issue to hotel…

fist, I went down for breakfast and they had no eggs, creamer, cream cheese not sure what else that's what I was looking for. Apparently they hadn't gotten their food order in for some time. 00 parking fee. I have been using Wyndham for over 15 years never had to pay for parking.

00 TOTAL for my stay, including taxes etc. a couple of the workers there were rude and very unfriendly, when checking out they usually ask if i want a copy of my bill, the person behind the desk. a Black woman didn't even look at me just mumbled something so I didn't even ask for a copy. 00!

I called the Wyndham customer service and was told I had to call the microtel i stayed at that they did not handle complaints, WHAT??

Wyndham we met w/Claire Gunter after an owners meeting. She said our booking availability was limited due to having 3 contracts, which we have since learned is untrue. ” She never followed through on this & was not available any time we reached out.

In fact, we never heard from her again. During that meeting with her we told her we could not afford added expenses & she assured us it wouldn’t cost us money to combine our contracts, which is also untrue. Then at the Wyndham in Sevierville, TN, Dustin Carr did the June 28th, ‘24 presentation.

” They said if we signed their contract it would change to "transferrable equity" & allow us to draw $78,346 from our deed, after making 1% payments for 9-12 months & pay off our most recent Wyndham debt accrued w/Claire & them.

However, Dustin and…

Hi, I stayed at the Michigan City Hotel on March 28th 2024. Someone broke in my truck and drained my Antifreeze. I ask the manager to check the Cameras about it and she said she seen nothing but I feel like she is Lying about it.

I went to the Police Station and Im sending you all this. Lucky I figured it out before something worse happened to my truck. Due to this happening, I wont be staying at your Hotels no more, I certainly hope this dosent happen to anyone else that stays there.

Having to pay extra money to have a visitor bring somebody with me to pick up my stuff to go wash it and they make me pay an extra $70 to get my stuff and you're saying that we are not allowed to have guests to visit us that's kind of bull crap that they hustle me when I just make enough to buy the room as it is

I have been living and working at 11909 w. 6th Ave Baymont inn. The owners AL and Siede are Billy's. They took advantage of my situation and kicked me out in the middle of a snow storm when my room was paid 2 days in advance.

And would not give me my money back. I've been working for them also so they know my situation I just moved back from Florida in November been working there because my car blew up so I was working and staying there.

They wouldn't even pay me minimum wage. I was getting $11 an hr cash under the table. They paid me yesterday at about 3pm I had them take out my rent for yesterday and today. Two hrs later I was told I needed to leave for no reason the front desk person harassing me the entire time I was packing up my things saying he was calling the cops to get them to…

I have a complaint about baymont of sanford. Something needs to be done. The workers have no idea what they are doing. Idk if it is from lack of management or training, but unaccepatable. I called and made a reservation with front desk for 3 days.

My card was charged immediate. When my family showed up there was no record of my reservation. " I was told to call and spek to manager regarding where i was charged . I had to make last minute arrangments due to baymonts incompetence.

All while javing and attorney merger in the morning with other attorneys. Luckily i was able to go d a neighboring city that had an airbnb that the owners let me book immediate same day. I have been calling for a week and it just rings and rings.

Nobody even answers the phone at the front desk. This is a…

Wyndham hotels in San Angelo texas Absolutely the most disgusting, filthy, nasty hotel I have ever stayed in. The fire alarm was stuffed back on a shelf in a bureau… the chairs were so dirty I would not sit on them.

The shower was dirty and nasty with a big slit in the base where water ran out! When the water finally drained! The metal furniture was beat up with handles hanging down. The towels (2) and wash cloth (1) were so filthy that I hesitated to use them.

The coverlet on the bed was questionable… at best. The toothpaste smeared on the mirror was another nice touch! I got lost and arrived late in San Angelo, so they accepted my service dog, so I really was in a rather difficult position in that I could not just leave and drive to find something else.

PLEASE>>> have someone visit…

One of your franchises in Pakistan (lower topa) site ID 50830, has not been paying the rent to people it sold its rooms to since the last seven months and are not responding. Kindly look into it.

I stayed at The Wingate Coliseum Monday, December 11 by Wyndham in Greensboro, NC this was to see a surgeon specialist. I came with my daughter and two well behaved dogs. -this is highway robbery. The room was not damaged in anyway and the only issue we had was some spilt water on the floor .

I will no longer stay at any Wyndham Hotel with or without my dogs, who are on the National registry as support animals as my daughter and I both deal with depression and anxiety

Absolutely horrible to get any assistance and why does it take 2-3 months to get anything taken care of. This is absolutely ridiculous

Good evening, I am really trying not to be that customer because I’ve stayed at Wyndham hotels before I’ve never had any issues until now. I need some kind of compensation because the irritation and the hurting and the embarrassment has not ceased.

Checked into the hotel November 1, 2023 around 1 AM was awakened by Burning sensation on my head, my hand, my face arms neck woke up to bedbugs. I will send photos. Once I hear from you. I don’t have the time or the energy to get long is involved.

Hope in Wyndham will do the right thing.

i stayed at the days inn in aberdeen for a few nights, a couple nights was ok, but then i switched rooms, and my sink drain was clogfed up and so was my tub drain, the blankets had multiple burn holes in them and the pillows was dingy brown!! it was awful, and when i called to complain, i was blown off about the situation by the wyndom rewards person i talked to, didnt even acknowledge what i was saying just wanted me to pay for a room again .

i think they should have comped me a room for 2 days of clogged drains alone! b

We stayed at the Wyndham Baymont in Fargo the end of August. To say the experience was terrible would be an understandment. I forwarded a complaint to the Baymont and got no response. Then I forwarded a complaint to Wyndham head office.

I was informed that I would be contacted about my complaint. To date, six weeks later I have not heard back. Customer service can not be a priority for your group. Since this time I have travelled to Fargo four other times and stayed in four different hotels, all were great experiences.

Can honestly say I am totally unsatisfied with my experience with your hotel chain. Can not and would not recommend your chain to any family or friends.

I try to stay at a super 8 by Wyndham on Oct 13 2023 when I arrive the person at the counter could not find my reservation thru 72669187008894,name or phone number so I was forced purchase another room when I went up to room the room was so dirty looked like it had not been cleaned in a long time so I went back to counter and

informed him I did not want the room because it was so dirty he farted in front of me and said am sorry I will cancel the transaction so after a 8 hr drive I had to look for another hotel. Now I was refused a refund from my original reservation.

Super 8 in Crestview Florida, Does Not Accept Rewards issued by wyndham , advertisment said free breakfast Not In This Location , No Free Coffee , No Discounts of Any Kind Not Even Veterans , I am a Handicapped Veteran and was told that if i did not wish to go along with them then i could leaveb ut would not get my money back and All Amenities stated on WebSite they say they give are not and i mean none at all no matter even if Wyndham says so ,

We paid for 2 king bed rooms for 2 days at the baymont wyndham hotel in Memphis Tennessee. Check in was 10-6-2023 and check out was 10-8-2023. I paid alot of money to book these rooms. No where online did it say that the hotel was under construction.

The hotel was in absolute shambles. We checked into our rooms to find everything was disgusting from the front door all the way to our rooms. There was workers there and there was so much dust from them cutting the ceilings down. Insulation was everywhere.

The dust and insulation also worked its way into both of our rooms. The ceilings had water damage in both our rooms. Cabinets were broke and missing in the rooms. Blankets had burn holes in them. The ceimg fans were wobbling and about to fall down.

It was just an overall embarrassing and…

I arrived around 10:10:30pm their was a couple they told me the front desk person when to clean the room for them they had been there about 30mi minutes. I told him this is very dangerous front door completely open the door to the office open anyone could just go in and take what they wanted.

My God I never ever seen a place so dirty filthy in my life. When I went to my room the one of the bed was no made up the bed that look made up I checked it the sheets and covers very dirty I went back down and

ask the front desk clerk if there another room no that was the only one. I sit in the chair until I saw to the sun and checked out. I do want to say the young kid that there was very polite and very respectable.

I want to sleep in my car but the people were selling drugs bottom line it was…

the bathrooms in your motels are not very safe for handy-cap, we stayed at a motel 8 and had a handy-cap room cause both me and my wife need a handy-cap capability room. The room was clean and kept up but the bed was very high off the floor very hard for my wife to be able to get in also the bathtub in there was very bad as the tub and

the floor of the bathroom was very slippery, I but the bath chair in the tub and got into the tub very carefully to take a shower i had turned the water on before I stepped into the tub and when I was ready to use the spray wand I went to stand up and get the spray wand down from the holder my foot slipped on the tub floor as I went to grab the sprayer from the holder on the main shower head, I went over so

fast I did not even have time to let go of the…

I would like a supervisor to call me

The Days Inn in Pueblo and in Albuquerque were in very poor condition, electric sockets were uncovered, furniture was in bad condition, carpets worn out, problems with the entry key, just very disappointed especially with this being the first long trip my husband and I have taken, I will never reserve a room with Days Inn.

As a new property owner who recently ventured into the world of timeshares, I feel compelled to share my unsettling experience. Initially, my encounter with the timeshare company was relatively positive; it did take a considerable amount of time to reach an agreement, but the customer service was commendable, and the sales tactics remained polite and patient throughout. However, my enthusiasm quickly waned when I realized that I had unwittingly purchased two travel tours as part of a marketing package. To my dismay, I discovered that I could not obtain a refund for the second tour if I proceeded with the timeshare purchase. The combined cost of these marketing packages amounted to just under $500, which appeared to be a reasonable deal at the time.

When the moment arrived to schedule my…

My stuff was removed from my room my stuff was stolen and they had no reason for doing this and didnt refund my money

I need more then 100 words to make my complaint. window closed front desk had to wedge a wood stick to keep window closed and somewhat secured. Guest above us was stomping so much couldn't get a minute of rest i go to front desk to complain and i was told its only 7:30pm.

Free continental breakfast i know what that means it was hard granola bars dark brown orange juice and very bad cold coffee. Very dirty i go the 1st 3hrs i was there and just wanted a refund they say i can go but i wont get my money back.

I can do 4 or 5 of these pages. Just cant believe been staying in super 8 since the 90's

I reserved a room at Baymont in Florence Sc. I have never stayed in a hotel as nasty as this hotel.

First off it is not clean. The air conditioner is covered in dust doesn't look like it's been clean in a very long time. Someone's dirty sock is under it and something I have no idea what it is. Hair on the toilet, soap scum and dirty in the shower. Walls a pure nasty.

It looks like someone was killed in the from blood splatter on the ceiling above the bed. Mold in other places on the ceiling Possibly blood. Mini fridge doesn't work and leaning microwave nasty with food left in it. Sheet has red stains. Furniture falling apart.

Broken box spring bed dips. Phone missing buttons cords falling out of it couldn't call office. No remote. This rooms is pure nasty. I am traveling for work. I…

1st issue was we didn’t get the rooms we reserved online ahead of time even after paying more for said rooms, even after going to the office and saying something and showing the reservation email. We also didn’t get the extra money that we paid for said rooms the guy at the desk that barely spoke English says your going to have to call the place you reserved thuggery room through, that was the website for Super 8 and

still he did not help us at all. What we did get was a room that had milkshake of some sort dried on the picture hanging about the bed a broken toilet seat broken toilet paper roll and a dirty toilet.

Also a exposed tac strip that I found by steeping on it. We got an AC that is falling apart that makes a crazy loud ticking noise while it’s on. Ashes from the people that…

Good morning I have tried with great effort to try and get this charge reversed. We came in the your Virginia Beach location with a larger group prob 10 rooms I was first to arrive. The hotel had a very strong odor of marijuana and human waste. The hotel hallways were in need of repair and paint and were extremely dirty. I attached photos to this complaint. I spoke to the hotel directly but all I keep getting from anyone is you signed a contract and would be charged a night of canceled. I fully understand this but when we sign the contract we are also expected a certain level of service sanitary conditions and safety. In this case it was not given. I would live to discuss this further and can be contacted at Thank you

Marty

Hello, We checked into the Wyndham Garden hotel in Ann Arbor on August 24th. It had been a long day of travel when the power went out around 10:30pm on the 24th. I understand there our situations that are out of the hotels control.

However, we had no A/C, no way to charge our phones, no breakfast, no shower and no lights to get ourselves ready in the morning. We had an event on the 25th that we were unable to clean up for.

When we returned to the hotel around 1:00pm on the 25th, the very unhelpful staff did not offer any information on the return of power, nor an apology or even some sort of compensation. They sat hiding behind a wall talking to each other.

At this point, I attempted to check out with the response of " you will have to talk to the manager about getting a refund". I made…

To start this complaint, the elevator is not working correctly in the inspection report that is supposed to been done yearly has expired in 20 22. The motel had no air-conditioning in all doors entrance and exit or standing open because the owner had turned the AC off to save money.

The individual rooms had a AC but they do not work properly. I will be attaching pictures of the AC. After inspection of our room the next morning, we found a syringe needle laying underneath the AC unit. The carpets were so dirty that after taking a shower and coming out with damp feet and walking on the carpet, and then walking back onto the tile, there were mud foot prints, and

her feet were dirty we had to rewash her feet, there were no amenities supplied in the room no soaps and shampoos no cups no ice…

Painter's Lodge, Campbell River. Aug 27th 2023, about 2pm. Your small motor boat with lodge name on side, was speeding within Discovery Harbour well in excess of posted 3 knots - inconsiderate behaviour, and not good advertising for the lodge.

Hi all. As you probably know, we are totally disappointed about the treatment that we received at Howard Hohnson by Wyndham Pasadena. When we came back to the hotel, at the first night (23rd August), we found out that our room’s door was not working.

We asked for support to the reception, but the person was not able to open the door. ),where we had to sleep without having the possibility to access to our room in which our personal belongings and in particular our medicines were.

Therefore we had no chance to take our medicines, to brush our teeth and to sleep with clean clothes. 30 in the morning your colleague woke us up to inform us that he was able to open the door of our original room, but the door lock didn’t work well.

So we slept only 5 hours and we didn’t solve the problem. In…

I am an ex-employee there and this hotels practices are completely unacceptable. i had co-workers constantly going out and smoking marijuana on hotel property. One employee regularly givers her phone number to guests. The owners know about this but they just don't do anything about it.

there has also been bedbugs that have gone unchecked. At the very least, wyndham needs to come check this hotel if you want it assoicated with the wyndham name

Worst hotel ever!!! You should be ashamed of your selves. Y’all could clearly see I was over charged. I don’t care if it was prepaid or not you should know right from wrong and charging me $1532 and $942 for three days is absolutely ridiculous.

I should get a full refund for the stress you have caused.

Went to a Baymount in Michigan on 8-19-23. Stayed less than an hour.

First we were greeted by police who was escorting a man out next to our room. We walked in to find filthy carpeting, broken lamp shade, rundown bathroom, toilet was running. Kids ran to the pool and lasted 5 mins.

pool was dirty, chairs were dirty, and my grandaughter grabbed the railing to walk into the pool and the railing broke. The kicker was blood stains on our top sheets. Unfortunately we could not stay there. I am asking for my money back!

On August 12/23 we stayed at your Ramada Wyndham Anchorage location for 1 night. Our friend, Karen Leier had booked 2 rooms for the night (1 for us). 40 however, I noticed later it was addressed to Karen Leier. 00 CR.

40 would be reversed within 3 days, which has not happened. 00 CR has been posted as a pending…

I am a Wyndham Gold member and is having the worst experience at the Microtel in Oklahoma City. The clerk at the front desk is amazing, professional, caring and kind. The issues (no AC and tv malfunctioning) is a motel problem and not a clerk problem.

I booked a reservation for check in 8/18/23 and check out 8/22/23. I was initially relocated to a different room due to AC shutting off (E9 code; pics are available upon request) and tv with sporadic blurred pics on all channels.

I was moved again due to another E9 code in a different room. I have been hot and sweaty during my four day stay and brought in fans to try and circulate the hot air. I made numerous complaints to the front desk, and each time offered another room with the same problem.

I would like to be compensated for the…

It is quite simple no hot water The person at the desk told me to wait Good morning and take a shower then still no hot water (NO HOT WATER)

I booked one of your hotel Super 8 at Allentown and the pictures posted for the hotel is not the same as the hotel itself, the rooms smells like tabacos and the hallways smells like marijuana. They refused to cancel my reservation and give me my money back.

I HAVE BEEN A LOYAL CUSTOMER OF THE DAYS INN IN FARMVILLE, VA FOR OVER 20 YEARS NOW. WE HAVE WATCHED MANAGEMENT SEVERAL TIMES AND HAVE ENDURED MANY TRIPS TO THE SAME HOTEL WHERE WE WATCH FIGHTS TAKE PLACE IN FRONT OUR DOOR, POLICE CALLED AT ALL HOURS OF THE NIGHT, TENANTS THAT APPEAR TO LIVE THERE SELLING DRUGS AND

A HOST OF OTHER ATTROCITIES THAT WE HAVE PUT UP WITH SIMPLY BECAUSE THE DAYS INN ALLOWED SMOKING IN THE ROOMS. I HAVE A TRIP PLANNED TO FARMVILLE, VA TO SEE MY 92 YEAR OLD FATHER IN LAW WHICH WE DO QUITE OFTEN, SO I CALLED AND MADE A RESERVATION AND NOT 2 MINUTES THE RESERVATION WAS CANCELLED.

I CALLED THE DAYS IN TO SPEAK WITH THE MANAGER AND ASKED WHY WAS MY RESERVATION CANCELLED AND I WAS TOLD THAT I ALONG WITH MY PARTNER WERE BANNED FROM THE DAYS INN. I HAVE NEVER BEEN SO…

On or about the 9th day of August, 2023, I went to Days Inn, located in Bellingham, WA, on Samish Way therof, for the purpose of seeking employment. I went to the front desk and informed the woman working the front desk at that time, that I had submitted a resume online and was there to inquire about it and pick up an application if needed.

Said woman, refused to give me an application and said she would not be hiring me. I asked her, as I just faxed a similar situation with a woman at Chevron, if she was refusing to hire me because I am black to which she responded, yes.

I then began to record her because she was discriminating against me, an she got irate and told me to leave, which I did. 5 million, for: pain and suffering; humiliation; discrimination; and loss of possible wages if…

We left a very large black suitcase in room 420. We called the front desk and Jessica said no suitcase was found. We are positive about leaving the suitcase under the desk the morning of the 10th. We were astonished that it was not turned in as opposed to the opposite.

We have personal items in that suitcase that can never be replaced. We are devastated. We are traveling across the country, moving from Arizona to retire in Kissimmee, Florida (near Orlando). Our address in Arizona is: 3510 N Catalina Way, Tucson, 85749. , Kissimmee, Florida 34746.

If you could please help us with this matter, we would be deeply deeply grateful. com

There is a woman in 147 who starts fights with guest & openly abuses her kids. Raj erases the cameras and let's her continue to stay w/o paying. He & the maintenance man Demetrius Wooton also harasses and intimidates guests.

The housekeepers and staff can verify, but they're afraid. There's also prostitution and drug use on the premises. And it was already a murder in a room upstairs. The woman in 147 also have dogs that run freely not on a leash. (Pitt bulls).

She also abuses her kids and leave them outside unattended. She also leaves them unattended in the pool and they go around all times of night and day yelling screaming running around. She have multiple rooms around baymont. Her and his kids and demetrius Wooton kids also tear up the laundry room.

She yells at guests kids and she…

I stayed at the tryp in downtown Savannah and used a 3rd party to pay for my stay. I had to give my card for the $50 incidentals, overnight before my checkout someone charged the entire stay to my card which had been paid by the other company (who I paid before checking in) and

it’s been 2 weeks and no one seems to care to refund me. I guess it’s time to just file with the bank

My credit card was charged 3 times for what I believe was a mistake on their end as I do not believe any of my crew was at their hotel on those dates I have asked many times since May (this is now August) for proof of registration via emails and several calls.

I called Wyndham customer care directly and said they could not help me as I did not have a confirmation number. I explained to them I would not have that as I do not believe we were there when my card was charged.

They then placed me on a third party call with the front desk where I got the runaround again. They always say that they will send them but never do. I tried calling the GM but the front desk would not put me through

Complaint against an employee named Melissa Padgett from Orangeburg, SC. Melissa Padgett has told me to come up there to her job so she can beat my a-s-s! She had a past relationship with my now fiance Lon C Fox or LC Fox.

They were never married or never lived together! NEVER! They share a child together & that's 15 years old, so the past relationship is old! Melissa finds out that Nr. Fox & I are dating & engaged & she changed her Facebook (social media) page profile from Melissa Padgett to Melissa LC Fox as to try & portray herself as his wife.

She Sends me IM messages threatening me that I should come up there so she can beat my a-s-s! I would like for you to look at her profile for yourself & I will send pictures as much as I can.

Look up the name Melissa LC Fox on Facebook & then…

The days inn in Tucson az 655 n freeway rd they are allowing employees to drink beer on the job the maintenance man came to my room drunk and set his beer outside of my door his name is Daniel what kind of business are the running and smells like weed was not very professional like he was drunk and then I seen him again painting a room drinking beer in the middle of the day I made a comment to him about drinking on thee job and

he said his boss allows him to drink while working some thing has to be done about that

Spent 2 nights recently at LaQuinta in Marysville Washington. Nice clean hotel.

However…checked out 3 days ago and still awaiting my email receipt. Called hotel 3 times and was told they are sending. Still not received. Upon arrival bathroom sink was plugged. Called front desk and had a person come fix it. Also breakfast was terrible.

Not at all as advertised on website. Very noisy location. Trains blowing whistle and loud 24 hrs day. Not a fun experience!

Checked in on Thursday night, we got in the room and the shower walls have mold all on them and there were hairs all in and on the side of the tub. One of the beds, the sheets had blood stains on them.

We called the front desk and the guy came and got the sheets and gave us new ones but didn't give a comforter or blanket, but he tried to say that it wasn't blood it was the color of the sheets even though the sheets are WHITE. He didn't apologize or anything he walked off and rolled his eyes at us.