Wells Fargo

Hello, My name is Eugeine and I am a I recently has closed out my account thru a Netspend and they mailed me my remaining balance and my tax refund was apart of that balance so it was a bit high, however it was my remaining balance. I opened an account thru with online banking with Wells Fargo March 8 with knowing my check may come and it did so I went into my local branch on 9th of March and

everything went smooth I didn’t have a psysical debit card from bank and money was made available time of deposit and teller sldo daid remaining will be available next day. Later that evening I get email about closure to account, and now also a hold on check I called they stated the money would be available March 15 2023, so I went into branch on that date with hopes of withdrawing my money.

I went…

EITHER I OVER PAID OR MY BANK OVER PAID ITS A few thousand dollars out of my account and it’s been 2 weeks now and i have heard 3 or 4 different reasons why it’s not been returned to me including they have to worry about fraud??? They are the fraudster i can’t get the same story from them as to why and when my money will be returned .

I’m out of money and everyone there said i understand ? understand by giving me back my money last thing i heard was i need to sign an affidavit but no one has sent me one so you tell me what is the real reason for their not returning my money if i owed them they would bug me charge me extra etc.

they need to pay me extra

I love Wells Fargo because the employees are all wonderful. At all the branches I have been to, well all except one. I am talking about Eileen at Branch #0066253 23. This woman has been rude on every occasion I have been fortunate to end up with her for my service needs.

To the point that my child had sworn to never use Wells Fargo when she grows up! I stay with the bank because she is the only negative experiences I have in banking but I do not agree that she is a good person for the bank logo on customer service.

I dread the thought of having to do my banking with her but don't want to be rude and wait for another teller. My complaint is that she is a mean person. She has a bad attitude while serving your customers.

I want to add and email to my Wells Fargo account

Am quite upset with how I was treated by a manager at Wells Fargo Bank on Hudson Rd. An African American in her 20s was only nice to specific types of people I observed esp who appears to have money.

She wouldn't acknowledge me; a red head was very nice to me while in the background this black woman made assumptions based on appearances. I have never been so rudely. She started her shift in a bad attitude and she progressively got worse.

Please put her in a position where she doesn't have contact with the public. She was acting highly unprofessional. I've been doing business with your bank for over 40 years and I know that is not your policy to treat anyone like that.

It needs to be addressed. She is bad for your business due to her rude customer service. She doesn't understand her job.…

Hi, I would please like to be contacted in regards to a very rude, no experience employee, who refused to transfer me to the correct department. I will never do business with Wells Fargo again.

Aliante Manager is VERY RUDE SMART MOUTH!!!!! very quick to attempt to shut you down and refuse to listen customer service she has none!!!! I felt (profiled) I can only imagine what the team has to go through on a daily basis probably why that branch stays empty.

Aliante branch by far the worst Wells Fargo in Las Vegas one bad apple spoils the whole bunch. The apple is management. I give the Aliante branch one star. I'm so glad Silver State Credit Union is next door.

Aliante Manager is VERY RUDE SMART MOUTH!!!!! very quick to attempt to shut you down and refuse to listen....... I felt (profiled) I can only imagine what the team has to go through on a daily basis probably why that branch stays empty.

Aliante branch by far the worst Wells Fargo in Las Vegas. One bad apple spoils the whole bunch. The apple is management. I give the Aliante branch one star. I'm so glad Silver State Credit Union is next door.

Hello:

I currently have 5 accounts at your bank, with over $65,000 in total in these accounts. I will be closing them out after the abysmal service I received today. My sister tried to zelle me money and was told my phone number was suspended from my zelle account. I called twice. After waiting on hold 10 minutes the first time, the first person said that my number is still attached to my account. My sister tried again and sent me screen shots of the messages she was getting, with my correct phone number, so your person was wrong. When I called back and waited 15 minutes to speak to someone, I was told my sister would have to delete me as a recipient and enter me as a new recipient. It was a ridiculous way of resolving the issue, but it didn't work anyway. My sister could not delete me as…

this bank has had a major error in everyone's account nation wide and I called customer service the 1 800 number the agent was very rude placed me on hold without saying anything sounded like didn't care because its not there money then proceeded to tell me "I'm off you have a good night sir after i tried to be understanding so this is why I will no linger do business with this bank there has been explanation as to why this happened and

the only people who even attempted to try were the people who I was face to face with but only just a little and I'm sure wells Fargo will not even attempt to compensate for the inconvenience so screw this bank.

now my weekend plans are ruined congrats my kids hate you.

This is the worst bank I’ve ever dealt with. I just deposited a check for $6,400 and two days later I get an alert letting me know the check was on hold until 03/16. That’s a week and a half later due to “unusual activity” bullshit this is not the first time that Wells Fargo has had system issues.

There will definitely be a lot of law suits headed their way for negligence. Once this is all settled I am pulling out all my funds and switch to suncoast credit union. Fuck these corporate banks they are all crooks!

Cust Serv, I’m an unhappy customer who made a ton of calls to the Apple Cash experts and Wells Fargo for a restricted Apple Cash acct since Dec that I only use once a month. I sent two emails to the Apple Cash disputes group with the closure letter from the bank, no response on either email that I sent months ago.

To summarize I had a debit card with a strange charge of $225 that Wells Fargo said was a bank error and they reimbursed me and sent me a new debit card and a letter of closure. Ever since my Apple Cash icon is restricted.

From what I gather I have to send my $225 back to the bank and they will send a different letter to the Apple Cash group to take the restriction off. My Complaint is that once I do that, I will lose my $225 credit and they will NOT reimburse me another $225…

Wells Fargo changed account charging rules without notification. Local branch person thinks wells complaint will try to blame me for not paying attention. Business checking account went from a minimum of 100 dollars to 500 dollars. No personal notice given.

They have been charging me ten dollars a month.

On February 8, 2023 I inquired about a business account I needed to open. Ms. Naomi Bajovi, Wells Fargo Branch Manager, NMLS: 1145909 she proceeded to tell me what docs I needed, I submitted them to her. On February 14 I inquired about the business account had not received any communication from her. On March 2 she emailed saying I had an appointment with her personal banker Ms. Melanie on March 8 at 2pm. Today I went to my appointment was informed Ms. Melanie was out sick. No one informed me nor cancelled my appointment. I sent a message to Mrs. Bajovic today at 2:40 and she has not had the decency to contact me to apologize for her ineptitude.

I have 3 accounts' with Wells Fargo since 2014, I do not want to go to another bank. But the service or lack there of, has been substantial.

Customer service is the worst. 3 different experiences and each time was horrible. We pay our card off every month, but the payment is still pending after twenty days. We were unable to use the card while traveling even after the payment cleared the bank.

We closed the account, using only AX now. Stay away from Wells Fargo.

I was transferred to casey when I needed help getting account information to start my new business. She was very unprofessional as well as rude. She would not tell me what I needed to do it, but instead kind of giggled it off and told me she couldn’t help me.

This made me very uncomfortable and not wanna call back Wells Fargo to get the information I need.

I have been having difficulties with my services provided since 12/30/2022. Im tired of representatives talking to me like I'm stupid, talking over me, not being consistent with what procedure is supposed to be followed, and not being able to properly access my money cause of loss of bank card and or I'd when i know they have a way they can get my money to me.

My husband worked for Wells Fargo for 20 years. We had a joint checking account . He passed away last November. I sent Wells Fargo a copy of the death certificate. On January 10i discovered they had frozen the account without telling me.

I opened a new account and a branch manager sent in my request to transfer the funds from the old account to the new. As of today, March 3, they are still holding my money! I call and call and call.

I send and resend the same forms. Nobody cares. Nobody contacts me about any problems they find! This is how they treat a71 year old widow!!!!!

The line was long with only one person working the front counter. I ask a Wells Fargo employee who walked by if there was anyone else who could help us. The lady, who was working the front yells out stating, “She is at lunch!

” When I got to the counter, I informed her that she did not have to be rude! Everyone in line agreed with me. This was unacceptable customer service on her part. We were and had been patiently waiting for a long time.

This happened at your #0002465 Branch at approximately 12:00 pm (Pamela) is the name on my receipt. I’ve only been with your bank for a short time, but will HAPPILY take my business elsewhere if this is the treatment I will receive.

I currently have three accounts a mortgage and investments with you, that will be changed as soon as I can move everything. your company has screwed me out of $3000 for over two weeks due to your error, now you refuse to cash a insurance check for our repairs.

The customer service we have received is terrible. I will not miss your lack of appreciation for doing business with you!

00 was stuck in the machine the employee that work at Wells Fargo Dillion Buchanan at the Hattiesburg Mississippi branch on hardy Street witness my money being stuck as I was trying to get it before the time clock down he stated not to do it due to I might rip my money by getting it out I contact your claims department and spoke with representative she stated that it wasn't no need to report a claim with Wells Fargo due to I'm not a member that I had to reach to cash app due to that's the bank I bank with I reach out to Cash app they denied my refund due to they stated that I need a statement from Dillion Buchanan due to he witness my money being stuck on a letter head I went to Wells Fargo March 1,2023 and

spoke with Dillion Buchanan and told him what cash app stated he reply back to me…

I did a mobile deposit on Feb 25 the check was cleared because I spoke with the bank of the check. Wells Fargo is just holding my check and saying it won’t be available until march 7 I have called numerous times and visited a branch and they still won’t release my funds. I’m beyond pissed I have things I need to pay for and will be without dealing with this sorry bank!!!

It is not possible to reach my bank, Wells Fargo on Almaden Expressway, by phone. Gong through the menu, it states to press 0 for a banker but then I am taken back to the beginning of the menu. This did not happen just once but at least 10 times at different times over several days.

I needed a document notarized which the bank has done for me in the past. Since I could not reach a banker by phone to make an appt, I went on-line and on February 21 I made an appt for 10 AM on February 28. Email confirmation # 12TZM44AOA.

On February 27 Wells Fargo left me a voice message to call their office at 408-277-6388. I called several times but got lost in the same menu as before and no one answered the phone . In the evening of February 27 I received an email that my appt was canceled and to make a…

I have been a loyal Wells Fargo Customer since the age of 16 after getting my first job, 39 years ago.

Recently I was awarded a sizeable settlement (millions of dollars) from an arbitration I was a part of, payment received on February 17, 2023. Shortly after the award was received and I made some transactions in my account.

On February 22, 2023, to my dismay I received three letters, like the one attached, informing me of my account being closed. I have called 7 different times to get an answer as to why this has occurred but have yet to reach a person knowledgeable enough to explain what happened. I am in need of answers and a resolution. "What happened?"

I only have Wells Fargo Accounts and Wells Fargo has done me very wrong by destroying my financial well being. I will see to it…

Branch at 13003 N Dale Mabry Highway In Tampa is bordering on being nonfunctional. Drive ins are closed more than open and you never know when. Basic function once inside are poorly performed. Ordered checks 3 weeks ago and was told today “no checks were ordered.

There is no evidence of concern for customers. You seriously need to fix this branch or close it.

My wife has an account with Wells Fargo and we needed a document notarized. The closest to Galveston was in Alvin,Tx since we had business in that direction. We tried to verify notary ability there on-line but we’re directed to call the branch directly.

After numerous attempts we gave up since no one would answer. We were never directed that notary service might require an appointment. Upon arrival at the bank we were told that the notary, who was also running the drive through which had no one in line, would not assist us since we did not have an appointment.

We advised them the story where we just were lead around in circles the teller apologized but said the notary would not help us. He recommended a branch in League City. We verified with them that we could just walk in for service.…

When I call with a problem, I don’t want to hear my account balance, last four deposits, or any other information I did not request - I want my issue resolved - not at your convenience, but mine. Don’t tell me misinformation, especially when it costs me money, then when I call, apologize and say you can’t do anything about it.

You can, you just choose not to. I’m guessing because it happens so often, with so many customers, you would be liable for a lot, so choose to ignore and dismiss it. I have been with Wells Fargo since before they became Wells Fargo, Wachovia I think it was, but my mission this year is to find a new bank.

I stood in line in the Glenside Wells Fargo for about 8 minutes. I wanted to deposit a check and open a savings account. While I was in line about 3 people came in and stood along the wall. The teller then said anyone waiting to open an account can have a seat by the wall.

Now I’m like 5th instead of 2nd. I decided to go to another Wells Fargo. I was 2nd in line at2:48. I finally get called at 3:05 went into a woman’s office. ) She asked for my ID and I gave it to her.

Her phone rings she said I have someone here looks at me and says I have a 3:00 appointment you will have to wait. It’s now 3:08 and her appointment shows up. No wonder your bank has such a low customer satisfaction rating.

If I see any retaliation because of this complaint there will be legal action. I’m opening my new…

To Whom This May Concern,

I am a customer of your branch on 9082 W Glendale Ave in Glendale Arizona.

I want to express just how horrific my experiences have been at this location.

1. There is always a line to the door and not enough tellers.

2. There are 4 drive thru lanes and only 1 open most of the time.

3. You need to pack a lunch if you plan on doing any kind of banking at this branch. It will take at least an hour.

4. The tellers do not go above and beyond and they don’t use common sense.

5. When you complain to management they always say there is nothing they can do about it and that it is is UPPER managements fault because they were at 8 tellers and now they are at 4 and that they took away the computers.

This company has swindled so much money from its customers and have…

Never more than 2 tellers working windows at my branch. Drive thru line and inside line 3 and 4 deep. I come on my lunch hour and half of it is spent in line at the bank

If I could give ZERO start I would. Such a frustrating experience dealing with all the branches in Santa Fe, NM. We recently setup a new LLC bank account and they sent us debit cards for the wrong account. Tried to email and call the banker but never got a response. So went into the bank and they said I had to make an appt. So I did and came back the next day. Told them they sent us out the wrong cards and was told my wife had to be with me to send out corrected cards.

Then on another instance yesterday we walked into the Rodeo branch to send an outgoing wire, for a vehicle purchase. We were told we had to make an appt. for that. So we did for today at 10:30. We showed up the the branch we made that appt with at 241 Washington Avenue in Santa Fe and the bank was closed. We never got a…

My husband had a stroke three weeks ago. And he is still at hospital battling. I called Wells Fargo to try to stop an automatic payment schedule for the next day due to his bank account being overdraft and other reasons I needed to handle with this loan.

I’m his legal wife for 20 years, and I have all of his credentials. They refused to solve the problem because he needed to talk and authorize me. Be minded that my husband speaks little English but I’m fully bilingual.

The guy also refused my translation and got an Interpreter because the Spanish line was not in service… I guess…because I kept calling and it will direct me straight to English. So we got the interpreter, and he wanted my husband who had a stroke and who can barely speak and remember to give his credentials and account…

Wells Fargo, is holding my funds, that were fraudulently, charged on my Business debit card again!! Wouldnt release first because in pending status, now its not, still wont release. Keep getting different excuses, as to why. Honestley, they do nothing for the customer.

With Wells Fargo, you are guilty tell proven innocent, its just plan sad. I keep asking how they cant protect my money in the future, and i get no response. They talk about being transparent, but somehow, they refuse to transfer me to upper management.

I've been a customer of Wachovia Wells Fargo for over 25 years. Today I asked for a cashier's check and it was for the amount of over 5K. I asked for the $10 fee, to be waived. The branch manager on Georgia Street in North Augusta South Carolina told me that if he did it for me he would have to do it for the 18-year-old who just open up an account as well.

I think that I have asked for maybe three cashiers check my whole entire banking career with Wells Fargo. I did receive one last year and it was waived either because of longevity or the amount I USE to keep in the account in the state of GA.

But not at this branch in South Carolina, I was so disappointed in their customer service. I paid the $10 and walked out grumpy and dissatisfied. No Kudos or thumbs up for the Wells Fargo and…

I contacted Wells Fargo, Tom Corbett about a renovation remodel loan. Was told it was what WF does put application in and submitted all paperwork. Was emailed by Toni who said she helps Tom Sent everything she asked for to include paying fees that were slightly under $500.

The closing company contacted me and was ready for closing I got email from Tom saying loan was approved. To later have him contact me saying Wells Fargo does not do those type of loans! Now I feel I was taken by Wells Fargo for the fees not to mention the time(months).

I do have the Emails not to mention text msgs saved I am now seeking legal counsel, to see what avenue I should take with this matter just wondering if this is your company's normal procedure. com 803-497-6372…

Terrible customer service .

I have a complaint against your employee at the Ossining NY branch. I needed documentation of 5 years for a Medicaid application. I called and your employee told me I didn’t need appointment and could come in. I did so the following day where he was busy with appointments.

Came back an hour later to discuss. U told him I had a meeting with a lawyer and gave me one document I needed. Asked for the rest about 4 days later. Called to check status, not complete. Asked to have the rest ready the following Tuesday afternoon.

I came today at 3:40 to find nothing was printed. I was meeting with a lawyer at 5. I got upset but, your employee and manager were not very compassionate or kind. At one point the employee told me he didn’t care in front of the manager.

He was rude and disrespectful and…

I had a fraud "teller assisted check" on my account for $600. My purse was one of six stolen last September at a company event. I have tried repeatedly to tell the fraud department this and the name odmf police department handling this.

I have been fighting for two weeks now a b out this. I asked what branch check was written. Nobody knows. I can verify I was at work. Nobody will listen. I have been a loyal customer for 8 years but I am done now

12/7/2022, decided they would interrogate me for a wire transfer from a party out of the county that was received in my account. The 2 wire transfers were completed by your company when the mgr or supervisor from your Los Angeles, office on Olympic Blvd. decided to interrogate me about the wire that was already accepted by your bank. Then they froze my account advised me they no longer wanted me as client and requested the 2 wires be requested back to the sender of the wires. They continued this thru February 13th. =

The party finally requested back the 2 wire transfers from Barclays Bank,. So they were going to send my funds back on my two accounts on /1/30/2023. HOWEVER someone in your security office notice another wire transfer sent to me on Nov 2022 and continued the hold of the…

I was schedule to close on my dream home on January 27/2023 but since that day I have been received excuses and lies to delay my closing to the point that today 01/30/2023 I lost total faith in the agents and supervisors are handling my loan. Several mistakes occur in the way this deal was approach and every time a closing date is set up I get a call to postpone.

At this point I did not trust anybody is taking care of me and I respectfully request a complete investigation and answers for the reason I am being treated this way. I know as a citizen of this magnificent country I have duties but I also have right to demand explanations.

Thank you for your support and understanding in this important issue Sincerely IDALIS GLORIA MORELLO address of home I am buying: 5601 Captiva Lane West Lake…

That tellers can't take loose change. 00 dollars no pennies 7 dollars in quarters the rest in nickels and dimes. Yeah and they got rid of their coin counting machine about 3 or so years ago. You're a parasitic institution.

Payed off a credit card and closed the account. Wells Fargo added a false existing balance on the card and are now harassing me for money, and are trying to defame me through my credit score, and trying to ruin my 14 year 100% on time payments

I’m in wells fargo since 2015 i need a important bank officer statement letter Wellsfago doesn’t want to provide to me Wells Fargo is not bank for anyone go because that is not fair at all what they doing to everyone.

To whom it may concern, My name is Jacques LeCavalier. I am the Power of Attorney for Michael and Francine Kjetsaa, both account holders in your bank at 1177 route 33, Hamilton Square, NJ, 08690. With the assistance of the branch manager Stephanie Locaine I have been trying to get access to their accounts.

I would also like to get a monthly statement sent to my home address or email address. The problem is that I live in Canada and unfortunately I keep getting told that your bank does not deal internationally. I am hoping that there is a solution because, in order to perform my duties as POA, I need to have access to their accounts from home. ca

To who it may concern, I am writing to Wells Fargo about one of your Bank Tellers at Yuba City Plaza. I am business owner and don’t get surveys when I go to the branch. I have observed your bank teller Juan for quite a while.

The branch is always busy, that the tells has always been consisted with each customer he helps. The connection he makes with the customer blows out the rest of the tellers. I never see him reject a customer because of a communication barrier, I have seen other tellers not help the customer because they couldn’t understand.

Juan does the opposite he uses notes and signs to be able to help the customer. When I talk to him his very humble, at one point I thought he was a manager but politely he told me one day he would be management.

One moment that stood out the…

I just have to say— I (along with a multitude of people) wish we had a different branch nearby to use. Your people in this branch are so rude and condescending. Not just once, but on an ongoing basis. I am so tired of trying to deposit checks (PAPER CHECKS) sent to us by our clients and having your tellers give me a hard time EVERY time I walk them into the branch for deposit.

“Oh, you need to go paperless” says a teller---as she’s sending a FAX to someone… 1. I’ll go paperless when the rest of the world catches up to that 2. And maybe I’ll try paperless when you get rid of your fax machine…I mean really—who faxes anymore?

“You’re lucky we are giving you deposit tickets”—really?? NO, you are lucky I am depositing checks and utilizing your bank— “You need to stamp the back of your…

alls they say is short workers obviously!!! Try paying them more maybe someone would work for you!!! I wish I could have walked out but couldn’t because of my work schedule it’s like holding us hostage! Im think I’m done after many years with you but going to golden one as soon as I get in there to open a checking there!!

I am the trustee on an estate. I wanted to provide a death certificate and documentation to close an equity line and change the address. The representative never introduced himself and wanted me to call the 1-800 line. I knew they would need documentation for my authority to do this.

He put the phone on the desk after calling and walked into the lobby for me to answer when the back room came on the line. They could not talk to me so I put the employee on the line who identified himself and them put the phone back on the desk and said “I’m on hold.

” Then he proceeded to ignore me and worked on his computer. After a few minutes, I packed up my paperwork and left. This young man is extremely lazy and has horrible customer service skills.

This company is so fraudulent. It took 9 hours to file a claim. They outsource to individuals that have no comprehension. It is so sad that they will face another SEC charge for once again mishandling consumers' funds. They need to be jailed as obviously issuing fines makes no impression on them.

I had no choice but to give them a 1 star, they absolutely deserve less!!!!!

Good afternoon my name Jean Lawins Dejean I was go wells fargo nobody give me a good service nobody come talking to me the have bad service