T.G.I. Friday's

Here is a specific explanation for you. We showed up with a party of nine, after calling ahead realizing how large of a party we had. Waited 20 minutes and left after not being seen by anyone. The bathroom that I used was disgusting.

Whoever is managing or working at the horseheads NY location needs to get their shit together because I will not eat there again. We chose to eat there because it’s never to busy. Now I see why. Good luck.

We were at Tgif last night in North Myrtle Beach. The watriess was slow, loud, and disrespectful. She came to our table with a message from her coworkers. She stated to my man that her coworkers said she needed a sugar daddy, just like I wasn't there.

We never got any refills. The host with red hair was the coworker that wanted a sugar daddy. They really ruined my evening and I will not stop here if nothing is done about it.

I ordered unlimited refill drinks at Bristol TGI Fridays. I had 2 cokes for myself and my friend then I decided to order a lemonade. No indication from the waitress that lemonade isn’t included if I started with a coke. The menu doesn’t state it, Paid for 2 drinks when I wanted refills

I then told the waitress it wasn’t clear and she dismissed it.

I went to TGIF fridays in green acres mall and waited about 20 minutes to be seated. The employees were rude and did not greet me. When seated we did not see a server even after another 20 minutes. I witnessed other parties get seated and served before I did.

I just stood up and left after. This is not how a customer should be treated at all. Not a great experience and a poor reflection on the company as well

00. 86 witch I allowed my card to be charged i put a 0 over the tip because I paid a tip in a different format of payment. 00 to my account witch put me behind in my financial status bad during this pandemic also I am a single mom of 3 sets of twins i can't belive these people would charge me up like this now no one wants to fess up to this because they know what they did wrong.

This was in North little Rock Arkansas in lakewood shoping center on Monday may. 23. 2022. I spoke with someone who said that the GM would call me and he never did also the receipts where paid for and signed at the correct amounts and they won't call me or give me my money back this has affected the hard earned money that supports my children in my house hold by me and

this has thrown of very important…

Came in half an hour and a 1/2 to eat was sat down after a 10 minute wait.. Ordered our drinks and our appetizer and our appetizer when she came back to the table we ordered our food still waited for drinks.

10 minutes later finally got a drink . Are appetizers came out and as soon as they came our food was out which was cold. Needless to say we were there over an hour and a 1/2 they never made the food hot again spent over a $100 on food that was not good your service absolutely stinks

We have a party of 8 at TGIF on Preston in Plano on Saturday night at 5 pm. One of us did not get her chips and talked to the young white manager privately. The manager came out and announced they will not serve this table tonight because one of us was using profanity to his employee. This was not true.

It was just an excuse not to serve us. We feel we were treated unfairly and rudely. Is it because most of us are Asian Americans. In my opinion, It is considered unjustified discrimination. We will never go back to TGIF.

We left and went to Olive Garden for a wonderful party and tipped 30%. It was a terrible experience at TGIF.

My husband and I went to your Fridays Manassas Virginia. I'll order the whiskey chicken sandwich the outside of the chicken was so hard I couldn't bite the sandwich. Service was great, but the manager did not fix the problem, handed me another menu asked if I wanted something else.

Not an acceptable way to handle that type of situation. Thank you.

i ordered the Wsky Sampler today Wed 3/2/22 using Uber Eats chk 9047. The food was absolute horrible. Everything was overly cooked.

Ordered and got an incomplete order with out my vegetable the food did ordered extra shrimp but still had no shrimp when l asked for my receipt it was a challenge to get it .

Ordered ribs they were too tough to eat so I sent them back and they gave me the same ribs still too tough to eat so I left them there soda was watered down

Unfortunately i have to give a star as there is no option for zero star!! 30!!!! FIRST MISTAKE!!!! Was assured table was ready. " 2 of the guests had arrived from Greece!! 09pm and were greeted by this twit kid who blabbed about not being able to fit the 11th person and waited at least 2/3 mins before making it clear to us that we had to leave as the kitchen closed over 10 mins ago due to a gas leak!!!!

WHERE WAS MY PHONE CALL TO LET US KNOW SO THAT WE DID NOT WASTE ALL OUR TIME AND MONEY ON 3 CABS THERE AND BACK!! absolutely disgusting. On top of that, people were still in there eating and drinking and inhaling carbon monoxide!!

WHY WAS IT NOT EMPTIED AND CLEARED OUT THEN??? there were all of us just standing there,, no alternative offered, no apology, no nothing!!! Never been so…

I yesterday at touchwood solihull. We arrived at 3pm. They took order quick drink came quick. Then after 45 mins our started did not arrive. I asked where it was . Everyone else around us who arrived after us were getting their meals and finishing them.

The manager came and said they were a chef down this morning but this is now afternoon. My grandson had a break down because his hot dog did not come with our starters as we requested. That then came after.

2 lots of fries were over cooked. I was not going to complain again. We were not impressed by this pint as it took 1 hour and 10 mind to receive our cold starters. We did not have dessert so after paying over £102 for 4 adults and 1 child we were not impressed at all.

I do not normally complain about anything but this was not the…

My wife and I had the misfortune of going to the TGI Fridays alongside the belt parkway in SHEEPSHEAD BAY BROOKLYN I don’t know the exact address There weren’t more than six people in the establishment more than adequate staff but we were ignored and finally upon placing an order of just potato skins it could’ve been 40 minutes before we got them so we finally left after leaving a generous tip because I’m a gentleman Also there’s a sign on the front door indicating we would have to show proof of vaccination which we were more than willing to do but

they told us don’t worry but behind us a group of elderly women came in and they put them through an interrogation until they found their vaccination cards someone from human resources needs to go check out what’s going on in this place it’s a…

I ordered delivery through your TGI Friday app third party you guys uses doordash I never received my delivery I contacted doordash and TGI Fridays several times I was promised by customer rep from TGI Fridays that I would get a refund my card was charged I did not receive any food and your staff is horrible and trying to solve my matter I've saved all the emails and all I'm asking for is my refund this occurred 12 days ago and I feel like you guys are robbing me stealing my money didn't service me nobody delivered anything to my door I am repeating that I want my refund it's only fair I did not receive anything and

I paid you guys for nothing I have several emails with customer relations several conversations recorded my bank was charged I never was refunded give me my money

I've ordered from TGI Friday's before without incident. On Saturday, August 7, 2021 I placed a delivery order. The order was a Family Combo.. Delivery was quick and timely but order was incomplete, incorrect and partially over cooked. With Covid-19 being an issue, is it worth returning the order to try to get corrected or take the financial lost.

How many delivery customers have taken that type of lost. How many customers stop using TGI FRIDAY'S services because of inferior service?????

I. com, which entity shows that it does. I was put on hold for more than ten minutes with no one returning to pick up the phone; upon calling back no one answered the phone, it just rang. Then I finally called again, at which time I got a call center rep who tried to refer me back to the restaurant.

I told her I wanted the home office number which she gave to me, 1-800-374-3297. Upon calling that number one gets a recording, then option 1 for guests, and option 3 for other. Option 3 continuously stays busy and the other options just take one to more automatic messages to press this number or that number with no results.

I can't believe a restaurant of this nature devalues its customers this way. From the local to the home office. Customer service seems to not be one of Friday's top…

On Fri 7/16 between 4-7pm e took my sister out for her Birthday @ your Friday in Sheep's head bay. My sister didn't get the drink that she wanted. My bro in law wanted no ice he got ice & his steak was over cooked.

My Fiances steak was over cooked had to wait 25 minutes but it was time to leave. My boneless wings were hard & U had no coffee & no milk for my Fiancees tea. When we got home the steak was like RUBBER!!!!

This was the WORST Service that I have EVER Experienced. I Will NEVER go back to Friday's!!!!!!!

The chicken and shrimp was dried up and rubbery, my daughter literally spit it out and couldn’t eat anything after that, stating the flavor was that of spoiled fish! I ordered half rack big ribs and specifically asked how many bones came with it; I was told 6-8 but that they were a very good size… there were 6 small ribs, so small I asked if I had been given the right ribs!

I have had ribs at the exact location I went tonight and they were much larger, juicier, and not near as spicy as they were tonight. Honestly, I would have gotten more meat had I gone to Applebee’s and ordered a basket of riblets!! I am so disappointed..

the manager took the price of my daughters meal off the bill but we both left hungry and will not be going back! In addition, the waitress looked disheveled, she was…

manager lacked professionalism. felt like being racially profiled. never coming back. TGI at 7798 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747

I ordered $147 in food from the TGI Fridays in pigeon forge. I was missing food and other types of food was missing. I was charged for drinks and was not given any. The receipt said out but I was not refunded for the drinks.

I noticed I had ribs missing and shrimp. I had to wait again for food I already waited for. I still ended up missing other foods and some foods weren’t right. This was the first time I have ate from this restaurant and will definitely be the last.

Visited your 3181 Harkness Ave. Bklyn. NY. location today June1,2021. Decided on Fridays as we have not visited in quite some time. Restaurant was not crowded at all, wanted to sit near a window, was told, " those stations had no available WAITRESS. Ok, so we were seated at another location. Delay in service as it was apparent only 1 WAITRESS was on floor. After our order was placed it took a a very long time for our food to come out. We waited & waited, finally was brought out. After waiting for an unusual amount of time for our food it made our lunch experience not pleasant.

It was clearly obvious that this location is definitely understaffed as we began to notice other patrons getting annoyed as well. The WAITRESS was sweet but she was overwhelmed as she was the only one on duty. A…

Got seated at the bar and nobody was there. Waited 15 minutes and had three waitresses tell me that someone would be there shortly. There was maybe 15 people in the whole place and all of the workers were sitting at a table like nothing was going on.

8 and 6 adults plus myself we got there 730pm had to wait hour that was fine my sister missed the call something was wrong with her phone we didn't mo they called 3 times they said so we had to wait another hour when we reached them only 6 min passed my sister talk with the manager my sister talk moving her hands she was told stop talking to me moving your hands she said that's how I talk which should never been said then

the host never told her to put name back on list so some time passed my daughter in law went in to check on seating she was told oh the lady think she can come in talk think she on list where they do that at and laughed said youll need put name on list and it will be hour we wait some more my son went in youll are waiting for others to get done my daughter went in 3…

Worst TGI Fridays experience my family and I have ever had.

First and foremost I would like to acknowledge that this specific location use to be a great location and my family use to look forward to coming here. Going forward we will never come back to this location. I don't even know where to begin with the HORRIBLE service we received.

We were seated in the back of the restaurant and upon being seated we noticed how cold and drafty it was. I asked the waitress could they turn up the heat and she said ok. Our order was taken about 15 minutes after by a lack luster non excited unhappy woman who looked absolutely miserable to be there.

We had a party of 9 as we were celebrating my daughters 7th Birthday and this being her favorite restaurant because of the blue slushy and whisky sauce.…

TGIF In Orange ct made us wait 1 hour to be seated and half the restaurant was empty. Waited another hour for burnt cold disgusting looking food. Tried to charge us things we didn't receive. There was customers that actually went in the kitchen and got their own food cause they was tired of waiting Gives this company a bad name And this was my favorite place now it's the worst

On August 6, 2020 I ordered three meals at 3:14pm and all were very disappointing and below standards. I ordered 2 each Sizzle Chicken & Cheese , the chicken was overcooked for both meals. Additionally, I ordered 1 each Buffalo Wings and Fries. The fries were cold and once I told the waiter about the fries, we waited over five minutes, by that time my granddaughter had already eaten the wings. My daughter and I braved our way through most of the tough exterior of the chicken because we didn't really want to complain, until we saw that the kitchen continued to give poor service and our waiter was trying his very best.

Since the kitchen was taking so long to bring the fries, I asked to speak with the manager. I heard her ask the server (Robert) how long had we been waiting for the fries,…

Ordered a take out order, was charged for 2 appetizers and only received one and didnt notice until my husband got home with it because the server read it back correctly. Called to dispute the charge and was disconnected 3 times before a server finally said it was entered wrong in order and my charge was correct. Will NEVER give them business again.

They only had 2 server and there was a one and a half hour wait. The staff was very rude and unprofessional. We were told to go somewhere else by Mike. He said we are a francize so report us it doesn't matter.

Corporate can't do anything to us. They were a disgrace to the TGI Friday name.

What I am about to write is so unbelievable, My friend and I met at noon to have lunch at Friday's in Watchung, NJ. We were seated and the waitress came to take out order. We told her we were not ready, however, we would like to order a coffee and a tea.

She asked my friend "What kind of Tea" She said just a black tea. She said we do NOT have that . We only have a green, a tai and something else in a package, but NO black tea. I went back and forth with her until I finally asked her to bring it out.

IT CLEARLY STATES BLACK TEA. The we proceeded to tell her that we would like milk for the coffee and tea. She said people do not have milk in their Tea at TGIF's, only lemon or honey. People do have milk in tea.

She said they do not have any milk to offer us for our tea or coffee. 75. We…

Hi how are u doing the complaint that i have is the fridays in forestville md where i always eat at because its the only one thats close to me every week. I always get the chicken and shrimp pasta always i already made an complaint about them before thats why i didn't go for a while so i chose to go last night i ordered me and

my daughter the same thing i always order i specifically told them 2 or 3 times please no shrimp in one of them because my daughter is allergic i made it really clear got home she opened it both had shrimp in it the chicken was not chicken it tasted like a bunch of grissle soo i called today and they told me i should have handled it when i was there last night i told her we did not opened them until we got home and i did call lastnight they told me to talk to the…

My boyfriend and I were denied service because we were told our IDs were fake and didn’t match their DMV book but they did. We were basically called liars tonight and it was quite embarrassing

Just ate at Burlington nj tgif. 00. On the check, are "recommended tips". 20. That is a 29% tip. Trying to rip off customers???

Last night (2/13/2020) my family and I were at the TGI Fridays on Mary Esther Cut off in Fort Walton Beach, FL. My coconut shrimp was burnt, and my 3 year old and 8 year old's burgers were burnt. " So, for one, the way she put it made it seem like an inconvenience.

After that conversation she NEVER came back to the table until she dropped off dessert. My husband asked her for water, but she ran from the table. We all wanted water, and never got that. When we were walking out my kids were saying they were so thirsty, and in the car the kids said they were hungry, because I was trying to figure out why they didn't eat their burgers, and tasted them myself.

They were burnt as well. The inside of the bun was black, and you could taste the char on the burger. I'm incredibly disappointed. My…

I went to Fridays to celebrate my Grandsons Basketball win. The waitress took our order and when out apps came (pretzels, pot stickers, and salad) She asked if we needed silverware(of course we did).. ( the waitress said I cant feel your food so how was I to know.

about 10 minutes later she drops off plastic silverware and keeps walking. My grandson ordered Bacon,egg,and cheese tacos and about 5 minutes later was told they were out. he then order a Bacon, egg, club. And she said we don't have that either, but you can get a burger?.

(I think that when you don't have an item you don't wait for the customer to request it). He than ordered a fried chicken sandwich which he got, but they forget to put the avocado, so another 8 minutes goes by to get that.

The entire time NOT ONE dish was…

We were a party of 4, we ask for a table instead of a booth but was told that there were no tables available but the place was empty there were less then 5 ppl in the whole place. And when we walk in there were about 8 ppl waiting to be seated.

A young lady came and told all of us that there would be a 5 mins wait cause she was cleaning tables off. We was already there for 6 mins. We left will never return to that TGIF

Arrive Saturday evening February 1 at 8 PM to a half empty restaurant. Was made to stay there for 15 minutes while watching the manager chat with his friends in a booth nearby and then when he saw we were a bit agitated placed us in an area where they were many small and loud children.

He then continued to chat with his friends for another half hour leaving other people waiting at the front desk to be seated. There was clearly a shortage of servers and there were absolutely no bussers or people to clean up the tables so the place was filthy.

The young and very inexperienced waitress was very sweet but clearly needed more help. I can’t imagine that you could stay in business much longer under thesWas made to stay there 15 minutes while watching the manager chat with his friends in a booth…

i went into the TGIF at The Orleans Hotel and Casino 4500 W Tropicana Ave Las Vegas Nevada on 12/15/19 used my gift card # 6006 4915 8450 5382 549 pin 8421 the check was some where about $20 used a $50 gift card and left a $5 tip went back to the same place and they said i had a $0 balance on my card please check this for me it doesn't sound right Thanks

rewards # 0287000010715216 phone 908-448-1854 check # 4194327

Myself and family members 8 adults and 2 children made a reservation for dinner in TGI’s Airside Swords to celebrate my granddaughter’s 3rd birthday. We were extremely disappointed with the food and service. We received our starters and had to wait a long time for main course.

Main course came for all except mine. There was only one dinner served which was hot the rest either cold or just warm. One family member could not eat the food and the waiter said that she would bring it back to kitchen and heat it up.

Mine dinner came out after about 30 minutes. It was hot but could not enjoy it as everyone had finished or just not bothered eating it as was not hot. I am and the family are extremely disappointed and will not be returning.

Two family members were extremely sick afterwards when…

THEY ARE ADVERTISING FOR 2 FOR $20. ME & MY HUSBAND WENT TO EAT THERE YESTERDAY 1-16-2020 AND WAS TOLD THAT THEY DON'T HONOR THE 2 FOR $ 20 MEAL. F. IN LOUISVILLE, KY. WHY DO FALSE ADVERTISING ? I THINK IT WAS UNFIAR AND IT MIGHT BE BECAUSE WE WERE BLACK THAT WE WAS REFUSED.

WAHTEVER THE REASON, YOU SHOULDN'T ADVERTISE IT IF YOU'RE NOT GOING TO HONOR IT!!!!!!!!

On Sunday 5th January 2020 I visited the Aberdeen store just before closing time to ask if I could order a meal to take away. We stay in Peterhead,35 miles away, and had been visiting my father in law in hospital, who has since sadly passed away.

I was trying to order a meal to take back to the hospital. The lady who served me said she would have to check with the manger, and I was advised the only way I could order a take away was through Deliveroo.

I challenged that response given I was already standing in the restaurant but after checking again with the manager I was told it had to be ordered via Deliveroo. I left the restaurant very disappointed with how I had been treated.

I have shared my experience with various friends and also completed a feedback from but as yet received no…

Ordered food online they made my husband wait for an entire hour to get the food he drove 20 minutes! To get down there ! The food was ready at 415!!!! He received it at 520!!! Horrible customer service. Then we get the food it’s cold !!!!

Dry and bitter I ordered a well done steak and the entire middle is pink the mozzarella sticks tasted old dry and some already had marinara sauce on them who is to say they didn’t give me old once’s that’s bull I would like my money back I have also called the store was put on hold for five minutes then hung up on them I called back was on hold for 10 and hung up on !

Now they don’t answer the phone! I hope you care enough for your customer to get to the bottom of this

Good evening. I was a customer in your restaurant two weeks In a row and I was trying to get my points. And the managers comes to table and tell me I have two accounts. I ask how is that possible.

So they gives me the 1 800 hundred to call. I've been calling for two week s havent gotten a return call yet. I call ed several time and going threw the proto call and no human yet has answer.

As a customer I'm disgusted and wont be coming back. Because I feel I should be able to talk to someone live. This is an outrage. Signed a mad customer You can call me anytime at 773 587 1777 name Demetrius Winfield

We dropped by TGI Friday’s at Westminster Mall for lunch. When we got there, we had to wait for 15 mins before being seated. The restaurant wasn’t even busy for lunch. Then they brought us over to a table with a wet floor sign in front of it.

One seat was covered in spilled water, and the waitress didn’t even notice. When they seated us at another table, the top of the table wasn’t even wiped down. It was still dirty. When we finally got our food, the waitress had forgotten to give us a drink that came with our lunch set.

The whole time we were eating the waitress never bothered to check up on us or asked if we needed anything else. At the end, after we had paid for the meal, the waitress brought back the check book and threw it on our table and walked away to take another customer…

My colleague and I was set at a table that eventually allowed the sun to shine at our faces. I asked waitress for assistance to close curtains, which took about 20 minutes.

Meanwhile, we received our food, which was hard to enjoy because of the sun. I asked waitress was there a General Manager I could speak to, and she replied, "no". I asked why not? The waitress said that it was only a kitchen manager and she was too busy to come and speak with us. Very disappointing. k.

but the presentation was sad because the celery was uncut and brown, my colleagues Broccoli was under cooked. We still paid our $50 bill and tipped the waitress, but we were not happy at all that a manager didn't come to speak with us. 19, 2020 @ 3:45pm.

Be professional because you never know who you servicing. (My…

The sirloin was overcooked and over 1/2 was super chewy and gristle.. The mash potatoes looked like they got put into a microwave the inside was cooked and the outside was like rubber. I was EXTREMELY disappointed in this Addison Texas location.

I have had the same meal from the S. Cooper Arlington location and it was wonderful this I give *one star to Addison locstion. Hopefully I can get a REFUND or a replacement meal!!!

J. An unusual thing occurred, when we paid the bill, we each gave the server our credit cards (2) to split and pay the bill. When the server returned he gave my friend his half of the bill and his credit card, I then asked for my bill and credit card, he said when my friend signed his bill he would go back and process my card which was in his pocket.

This was quite unusual , I have never experienced this anywhere. He then came back with my portion of the bill and my credit card. This transaction took an unusually long time and made me uncomfortable so I decided to send in this complaint.

This similar thing happened once before a few years ago in the same TGIF restaurant, not long after that my credit card was compromised, I'm not making any accusations but too coincidental. I suggest you…

Best service for even get into table was extremely slow when it wasn't even crowded at all the waitress was very slow as well it took over 45 minutes for us to even get our food and it also took 20 minutes for us to get the checks we could check out I will never go back to that Fridays again.. very disappointed

wait to hear from you David lockwood.

0 . I ordered food that was cold and requested a new order. The manager took my food in the back when he should of trashed it but, instead took it to the back and reheated it and brought it back out claiming it was fresh off the grill when it was not.

That is a food violation code. This incident happened at the Fridays in Columbia , Maryland. Friday's should be more selective in who they choose to employ because the people you hire reflect the horrible customer service given. What does that say about Friday's as a business.