Anonymous
Nov 21, 2010
I purchased a 5 year warranty for a couch I purchased at the Roomstore.
I called to file a claim for a stain on my couch.
I did not know what the stain was and they denied my claim because I did not know where it came from.
I asked the Roomstore for a refund for the warranty and they said they could not refund it.
I am highly disappointed, and their rudeness is enough to give you a headache for an entire day.
I am a very unhappy Roomstore customer, and I have been telling people not to go to the Roomstore to buy anything whatsoever.
Worst furniture store experience ever hands down!