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Radio Shack

1.0
67 complaints

Address

300 Radioshack Circle, Fort Worth, TX, 76102

Complaints

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Anonymous

Mar 9, 2012
0

March 08, 2012. M. I stopped by Radio Shack in Bell, California. There were two ladies at the store, one short, and one taller than the other. The taller lady helped me. I asked her for six batteries for cordless telephones. 99 of AAA classification.

The kind of batteries she gave me did not work. I do not know the return policy, so I was naturally asking for my money back. She said: I wont give you full refund because you opened a pack. I’ll give you the remaining.

I agreed to receive whatever money she would give me back. I asked her, why do you want my name and address? She said I want to send you a gift card. 00. As soon as she gave me the cash, she was telling me: have a nice evening,repeatedly several times, then I showed her the telephone for which I needed the batteries,…

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Anonymous

Mar 1, 2012
0

How long does it take to buy a cell phone? I just spent 2 hours in Radio Shack on Rt 1, Edison NJ. The sales guy didn’t seem to have much knowledge of their products. He took almost 2 hours to get my information, print a contract, and get credit check.

He then made a mistake ringing up the phone. After being on hold and exchanging faxes with tech support, for 2 hours, I became extremely frustrated, grabbed my credit card and drivers license, and left the store. It seems Radio Shack employees are better trained in suggestive selling techniques, than knowledge of the products they sell.

I blame management and not the employee. This sales guy was very professional and apologetic, however not very knowledgeable of his products.

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Anonymous

Feb 4, 2012
0

Drop Dead Radio Shack ! , Honolulu, Hawai’i as I usually do to find a few parts I needed for a couple of projects. I like to look around for any new things they might have before I start looking for my parts that I need.

A sales associate approached me and asked if I needed help, I looked at her and said No. In the next isle over she asked me again. I said it is irritating to be interupted while I am looking for a part trying to remember a number and again I said No.

All this in the space of 5 minutes. I go back to the search for parts that I need and again the 1st associate comes over to ask the same, can I help you with something, question. What part of No do they not understand? The ‘N’ or the’O’?

I go up to the register and put my parts on the counter…

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Anonymous

Nov 10, 2011
0

On 11/10/11 about 3:45pm, I came into the Radioshack at 6070 Garner’s Ferry RD. Columbia SC. Store number 019608, Sales associate RK was on duty. I attempted to remove a micro SD chip from the shelf and discovered it was locked onto the shelf.

After finishing with another customer, he came and removed the item from the shelf, I was waiting at the counter. After he started to ring the white customer up, I spoke to the sales assoc. saying it is normal to be offended when this type of thing happens.

He proceded to to suggest that I had jumped in front of the prievious customer. Which was not true since she was awaiting a phone activation and was on her way outside to her car to retreive something. The sales associate continued to argue at me as if he wanted to make the situation worse…

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Anonymous

Sep 5, 2011
0

A crayon red headed sales associate made my returns experience so bad , that I had to rush my children from the store. I was being treated like a crack head with a receipt from the trash can. I had a low end soldering that was to light duty for my needs.

I also had a few capacitors that were wrong for the project. She told I could not return a product that had been used. She told me that radio shack did not put the returns policy on every item. The manager allowed the return, but the associate added that “next time we wont return it”.

I was so mad that I just took my products and left the store.

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Anonymous

Aug 16, 2011
0

purchased samsung galay s 4g phnd from radio shack on aug 3rd. Advising the sales associate of certain item i wanted this phne to accomplish “billy” assurd me it would. I purcharsed this phne from radio shack had to go cross town to a different store to pick up my phone.

Whem i got home there is no owners manual in the bow, which suggests to me my new mobile phone was prevovisly returned by someone else. My sales person was n a bit of a rush to make some more commission money as the store had 10 or so customers.

I lodged a complaint with radio shack on line, i will say dist rep got back within 2 days. This poured gasolind on the fire! He hung up on me. Monday i call corp ask not to have dist rep call me, guess who calls.

So look Radio Shack all i want is a owners manual to…

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Anonymous

Aug 3, 2011
0

I had gone to Radio Shack to return an item purchased June 25, 20011. It was bought to my attention thar it had passed the 30 day refund policy. The sales representative initially tried to refund my money because it was only 3 days pass the 30 day policy.

He was unsecessful and I asked to speak with the store manager, he proceeded to the back of the store and no manager, he relayed a message instead. I insisted he ask the manager to come out and speak to me directly.

She appeared to have an attitude which let me to return the favor. I then asked for the number to corporate. I could read the sign because I didn’t have on my glasses. the other sales rep: read the number to me and I relied thank you.

A costomer came in and the sales rep: proceeded to help him while interferring with…

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Anonymous

Aug 2, 2011
0

We went to the Radio Shack on Malabaar Rd and Mitton in Palm Bay Florida. My wife and I were simply trying to buy a prepaid cell phone. The manager there refused to sell us the phone saying they couldn’t do it without us buying something else.

My wife questioned him about how she could buy the same phone at Wal -Mart by itself but Radio Shack couldn’t sell it. The manager then in a very loud, rude and degrading manner told my wife “THEN GO TO WAL MART”.

I did not realize it was Radio Shacks policy to suggest its competition. com without buying anything else with no problems. When the phone got to us it was the wrong color and after talking to some rep online they assured us we would have no problem exchanging the phone at the local store.

com invoice receipt that…

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Anonymous

Jun 12, 2011
0

I called the Radio Shack at Front and Snyder avenue in Philadelphia, Pa. to ask about an issue I am having with a PC bought there. An African-American answered and I asked him. He told me to hold, then he got back on the phone using an accent, saying he can’t help me.

I saw right through his bull and am very upset. My PC is still not powering up and now I’m upset over what is supposed to be a professional to some degree making me feel like an idiot for whatever reason.

I just think he had better things to do and couldn’t deal with it. He needs to be fired. I called Sat. June 11th in the afternoon, so you can pinpoint the Radio Shack employee.

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Anonymous

Jun 2, 2011
0

Been going to Radio Shack since 70’s. Needed 2G splitter for coax, so quick and slick sent friend to Radio Shack in Enfield CT, no problem. The Radio Shack womeness employee converted 75 Ohms into 2 Ghz noting that Radio shack measured products differently.

The time and effort lost to me is beyond what my fingers can now express. She Must Go. And most certainly the one that hired her. Ignorance and incompetence sometimes can cost more than what a simple salesmen’s mind can imagine and of course ever comprehend.

Thinking that their relevance is of more value then the little bit of effort it might take to be sincere or even honest. Get Rid of Them Both I Say. Enfield at the mall. psssssssssssss.

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Anonymous

May 29, 2011
0

Dear radio shack, here is my complaint. ) I had lost my Trac phone, called Trac and they told me to go to the store where I had purchase my phone and pick out another phone and then have the sales person call them so

they could instruct them on what to do so they could transfer my minutes to my new phone. Shala, the girl at the store told me that they didn’t do that. I explained to her that they had done it when bought my first Trac phone, there in that store, and that Trac phone had told me it needed to to be done like this. She said, “Sorry”.

I left, I was angry. I came home, got the address of the next closest Radio Shack, called them, explained ONLY my Trac phone problem and they said that they could help me. When I went in, a lovely young lady, Daniel, (Arlington…

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Anonymous

May 24, 2011
0

I entered a radio shack on newcut rd. in louisville ky. when a sales man greeted me at the door I asked him how much HP 60 tri color printer ink was he walked over to it and read me the price from the sticker where it was stocked I said cool ring me up he.

Radio shack is only a few blocks from the house i just stoped to see if there price was cheaper or even the same as walmart, I did not buy the ink there I drove the 4mls to walmart and paid the same price, I usually buy my dvd/r’s there about once a month but I will not buy anything else from radio shack I know it may seem petty but

other times Ive been in that radio shack Ive heard people complaining about the manger being a rude and cocky lil punk.

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Anonymous

May 11, 2011
0

In january, i brought a Virgin Moble phone, from Radio Shack, aka (ripoff Shack) an Optimus. From day 1 it had problems… i went back twice in less 30 days. So in february i desided to get the extended warrantee. 00 mistake.

00 gift card, to be spent in the store. In March, i started having more problems, the headset quite. 00 in two headsets, $158, junk phone, and change, $39 in a extended warranty. To add insalt to injury the phone headset quit all together in early April.

Now Radio Shacks nightmare starts. ) Radio Shack now pours salt on the wounds. 00 warrant phone, I have no more extended warrant from Radio Shack. 00! 00lThanks Radio Shack! Just what i needed, to get screwed by you. I will not walk through doors even if you were given your JUNK away for FREE!

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Anonymous

Apr 17, 2011
0

I am convinced that radio shack is Satan’s kingdom here on earth. There is no other way to describe your service and cruelty. Why can’t you ever replace my blue head phones after I pay for a warranty and follow all your evil commands?

If slavery and the holocost had a baby it would be radio shack. After 3 years of dealing with your crap, irresponsibility and carelessness for your consumers I am never buying anything from you again. Free yourselves!

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Anonymous

Feb 9, 2011
0

I called a Radio Shack Store to see if they had an advertised item. The girl said, yes we have one. I said I would be right over to get it. Hold it for me. When I got there, nobody knew what I was talking about, they said the sale would be over tomorrow, and if any comes in they would sell it to me, they couldn’t assure me that the would get more.

There was a young lady sitting there, and she yelled, get out of here or I’ll call the police, your not allowed back here, I said call the police, she and the people in the store were very dumb, and knew nothing about customer service, I wanted to pay for the item at that time, and pick it up when they got it in, but

they said that is not allowed. It seems that customer service is not allowed in the store, they are very…

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Anonymous

Nov 4, 2010
0

I just opened a acct with sprint thru radio shack. We wanted 2 blackberry’s, but the salesperson was just like it can’t even download, and there’s no adobe flash so i cant apply online. They wont let me change it hasn’t been 30 days, and i have insurance.

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Anonymous

Sep 26, 2010
0

Yesterday I saw a Radio Shack advertisement about HTC-Aria free phone with at ATT service plan. I tried to purchase it online, but it didn’t work so I contacted their wireless department. The representative told me that I have to upgrade my at ATT plan – I told him that I am not interested and wanted to hang off.

Then the guy said “wait a minute – I’ll make you a deal” The deal he described was free phone with extension of my existing plan plus $15 for web-access and $36 activation fees.

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