Radio Shack

I went there to buy a phone with a contract, and they showed me a phone called note 2 and they said it will be available next week, and they said to stop by next week to buy it, I said ok after one week passed and I walked inside the store I paid for the phone that was suppose to be the only one in the store (sure thing they lied because they had others inside in the stock but they sold me the one in the show case. they told me you have 14 days to cancel the contract and return your phone if you didn't like it.

after 10 days I come back to store to return the phone and cancel the contract because signal of sprint network where I Live is not good, and that's why I decided to change back to At&t but the phone wont work over ATT network and I had to return the phone as well.

however…

I have spent hundreds of dollars annually in the Radio Shack store at the Clinton, CT location.

I no longer bring my business there because of the way the store manager treats me.

He has very little respect for good customers.

He is not only very short wit us customers but even with his own staff.

I like Radio Shack and wish I was comfortable shopping at my local store.

It is unfortunate that the manager is such an unprofessional person.

On February 16th between the hours of 10:30 to 11:00 am my husband and I responded to the Radio Shack in Clinton, Md we both entered the store we greeted both young ladies in the store, my husband ask Jennifer about a Cricket phone called the Alcatel.

Jennifer stated that they have the phone, So my husband explained to Jennifer that he was in a Washington, D.

C. store when he purchased his phone on Friday the 15th and he didnt have to go thru the many things that she was explaining to him in a very aggressive manor.

And she had a lot of attitude and was telling us that he couldnt have gotten the phone for what he said he got it for and if we brought the phone in that particular Radio Shack that we would have to be charged $15.

00 dollars and that we would have to take the phone to the…

We purchased 2 phones and my husband had the 3.

99 warranty protection added for ra h month.

He called radio shack in may of 2012 to tell them we had sprint service and was cancelling the warranty protection plan.

They said rest assure that it would be cancelled.

I was looking through our bank statements and noticed that there it was a 3.

99 charge on our bank statement.

We travel a lot so I wasn't really looking at our bank statements and I thought this had been taken care of.

I investigated further and realized it had not.

There had been reoccurring 3.

99 charges since May 3, 2012 which Dded up to almost 32.

00 and yet we didn't own the phone.

I called the number listed on our bank statement and they said sorry it wasn't closed.

The lady told me that w e should have been…

I dropped of a Ipod touch with a cracked screen on Dec.

5, 2012 to be fixed as a christmas present.

I was told that it would take 2weeks and was guaranteed to have it by christmas.

I checked twice a week on it's status and was told not to worry that I would have it.

On christmas eve, I went to pick it up and was told the employee who had it was no where to be found.

I have tried to get this fixed since then and last week asked for it back and still can't get it returned.

I am now wondering if he has sold it or ruined it.

I am beyond frustrated.

The store manager has been great but has trouble getting him to return her calls.

She has told him with me present to bring it with him and he still doesn't.

I just want my ipod back.

To Radio Shack Headquarters: I bought $400 dollars worth of merchandise from your Coral Springs location on Wiles & University.

I had been using it and the shield came right off after the cashier installed it.

That is not even the biggest issue which is that I went to your Pembroke Lakes mall and I inquired about why I was not getting any advertisements about your product.

They then proceeded to tell me that Radio Shack sends gift cards every so-often depending on the amount of money.

SInce the cashier of the aforementioned Coral Springs Radio Shack neglected to sign me up, they proclaimed that there was nothing they could do and I could not even speak to a manager.

This I find completely unacceptable and I will take my business elsewhere and disregard any and all deals and tell…

I am writing in reference to a recent encounter I had last night at the Belleville Crossing Radio Shack location, store number #01-6605.

I went there to purchase a Cricket Hauwei Mercury Ice phone.

The first mistake was that I was not greeted and had to actually go up to the counter and approach Angela, a sales rep, rather than her approach me.

Tim, the store manager was unable to do so because he had a customer and Bill was counting down the till which were perfectly fine.

I ignored her lack of experience which was evident in her inability to retrieve the desired phone unbeknown to me that mistake number two was fast approaching.

As Angela rung up my transaction, she forgot to add on the rate plan which caused both Bill and Tim to come to her aid, giving her different instructions.…

I purchased a case for my cellphone at the Radio Shack in Greenbelt Maryland.

The store employee convinced me to buy insurance for the case, in the event that the case becomes damaged.

I eventually purchased the insurance as recommended by the store employee.

Approximately, on November 3rd, i returned the case to the Greenbelt Maryland store because the case was damaged, and at that time, one of the store employee said he would send the case to the warranty group, and I will receive an email with an e gift card attached in a couple of days.

After waiting for the email for about a week and half, I went back to the Greenbelt store, and spoke with the same associate that I originally gave the case to.

The associate was surprised to hear that I have not received the e mail with the gift…

I visited a Radio Shack in Deer Park Texas (store #018246) on November, 24th and purchased an HTC phone with Virgin Mobile.

After only having the phone one week I decided to exchange it because I was having to many problems with it to soon!

The problem that I am having with the phone is that it kicks me out when Iâ am texting, on facebook, on words, ect. and also at one point the whole screen went black then it turn gray like snow flakes.

When I returned to Radio Shack last Saturday (Dec.

1st) the manager refuse to exchange it because I did not have the box with me.

I explained to him that at the time of the purchase it took the clerk over 30 minutes to activate the phone.

The store was so busy that he was going back and forth with me and other customers.

He kept the box because he…

I went into Desoto Square Radio Shack store in Highlands Co. on Dec.

16 for Kindle Fire was told order would be in on next Friday 12/23, sales clerk took my name was very nice.

Dec.

23 I went into same store to pick up Kindle Fire was told by sales person that they do not hold anything for anybody for a week.

I said your order just came in today so your not holding it for me but I am here to pick it up.

He told me he had a bad day and has not opened order as of this time it was 2:30pm he did offer me to come back tomorrow.

I called back to speak to store manager and he told me he was the store manager I asked to corp. office number and he told me he was with customer I would have to call back.

I will never go to Radio Shack again this is not a way to treat customers if your day is…

First of all I went to the Radio Shack on Pacific and Swain Road in Stockton Ca because my son earbuds broke and I purchased the protection plan.

The gentleman that tried to help me stated he did not have any of the same ones in stock so he asked me either i can file a claim and receive a gift card or he would call the other stores to see if the other stores had any in stock and he called the Hammer Lane Radio Shack and stated they had 1 there so he sent me there.

When i got there the girl there was not nice and very uncorporative and would not help me.

I sent my daughter for a 4 pin firewire (a DV cable).

Associate asks what it is.

Daughter says to connect camera to component.

Sales Ass says, "we will have to look at the camera to know"--(WRONG!) Sends my daughter back home in terrible rainstorm and she comes back with the camera.

Now sales Ass says, "we don't carry this kind of cord, you must have to order it from Canon" (WRONG!) Lesson: don't trust Radio Shack enough to not go there myself; I'm sure they HAVE the cable, and if Sales ASS. didn't know he should have just said IDK and my daughter could have called me; instead he gave WRONG info. dope.

I was told that the Droid Bonic was "Unsellable" anywhere.

Well Best Buy is selling the phone for 199.

99.

Radio Shack is advertizing the droid bonic right now for 199.

99 and when…

Purchased a Radio Shack Pro-106 Scanner from Radio Shack about a year ago.

I am looking for a replacement part for it but nobody knows how to order it.

I have called about 5 Radio Shack stores in my area & no one can find or order the part I am looking for.

This item is still being sold in the stores so there has to be parts available for it.

This to me is very bad customer service.

I paid over $400.

00 for this item which is not cheap.

How would you like to spend money for something you cannot get replacement parts for?

Especially knowing parts are available but no one cares enough or knows what they are doing.

The two convenience items I always bought at the old location of Radio Shack regardless of price was HP phote paper and HP printer cartleges.

The store was 1 minute from my house.

I just went to the new location and discovered the store space was smaller and was told no longer will sell photo paper or my printer cartleges and that I should go to the local Wal-mart.

The local Wal-mart is a small super store and doesn't carry items either. now I will need to drive 30 minutes to Staples to pay a higher price.

Therefore, since RS ticked me off, I pledge to never set foot in a RS store again.

Why would RS move to a smaller location, probably paying more rent and carry less items.

I was a Business Administration major in college.

This makes no sense to me !!!

Asta-la- vista !!!

RS…

I just returned from Radio Shack at the Westfield Mall in Bayshore, N.

Y.

I was there to buy a GPS.

When I asked the clerk where they were located he just waved his hand in the direction where we proceeded to look for the item.

We stood their for a while trying to find out the different feature of each and finally asked a clerk who apparently know nothing about the merchandise and just told us what most people prefer, which is not explaining the features.

Clearly, he was unfamiliar with the product.

I asked if he could get someone else who might be more familiar with the product and he summoned the manager.

The incident that I am complainig about is that the manager came out and instead of helping us, he spotted 3 friends and proceeded to engage them in conversation, laughing and…

My wife bought me tv, and home enterament sysem as an avertised budle from your radio shack website. and i found that the 2 units did not match up. the main problem was that the tv audio output was digital and the audio input for the enterament unit is antalog.

So now i have to go to radio shack and buy a converter for anouther $40.

00, if your going to sell bundle sets.

I suguess you get some one who is smart enough to get them right.

I know i can get the converter from you but because i feel cheeted, i will go to radio shack instead. and i am not sure when i will feel good about buying electronics from you again. will see.

Went to Radio Shack to inquire about smart phones.

Upon entering the store, the only sales clerk was helping another customer & was on the phone.

That customer left.

She walked over to me, still on the phone, to see if I needed help.

I told her I was interested in purchasing a smart phone.

She explained she was on hold and could still answer questions.

At that time, the call was answered so she walked away to address the phone call.

When she finished her call her attention turned to a lady sitting on the floor with a baby.

They appeared to be friends.

She did not return to me.

I walked to where I could see the lady.

She was sitting on the floor with her legs crossed and the baby was in front of her, in a baby carrier.

It appeared she had been there a while and was in no…

I originally called radio shack corporate about the way I was treated in a store and was refused a refund and treated like I was liar.

Corporate assured me that they had spoke with the employee and that it had been handled and that I could go in for my refund.

When I went for my refund a few days later, a young employee told me that he had heard all about my situation and then basically accused me of lying again.

I called corporate back, explained the situation, was told someone from the district would call me and then I never heard from anyone again.

I guess the only way to really make a store respect other people’s money and choices, I should stand in front of the store and notify people of the terrible treatment, and then announce it on every social media site until it starts to…

Was made to wait by Mr.

Thomas for over 35 minutes for a screwdriver.

Wanted to purchase an antennia for my portable system which I had brought with me.

I told them I would not hold them responsible but to let me have it and I would do it myself.

Made me wait 20 minutes before he authorized J to hand it to me.

He was trying to finish with a high dollar sell against a 6.

41 sell.

I will not set foot back in that store unless Radio Shack shows me they appreciate my business.

Mr.

Thomas knows I am kin to someone who use to work for him that he did not like and I feel like he was punishing me for even coming in there.

The associate was willing to work with me but he stated he must have Mr.

Thomas permission to proceed.

I am not a high dollar spender but I have traveled out of my…

I called Radio Shak in Seat Pleasant Marylnd on 3/28/2014 at 12noon.

I asked the Employee if she had a Kodak Easyshare C813 USB cable.

She said I have to bring in my camera to see if they have the cable..

I asked her do they sell USB cables for other cameras.

She said “yes” with a tone like she was bothered.

I then said “thank you.” She did not respond and just hung up the phone.

As a customer, I am not going to this store today to check for the USB cable I am looking for.

I will take my business elsewhere!

Someone needs to counsel that “ghetto” employee on proper customer etiquette.

Thank you and I hope this is handled

On Monday, March 24, 2014, I stopped by Radio Shack at Brookwoood Mall to pick up a car phone charger for my cell phone.

I stopped at this location primarily because it was conveniently located on my way to work.

Well I get to the store and the gate is still down and it’s 10:05 a.m.

The store hours clearly state that they open at 10.

Well sitting there outside the store was a Radio Shack employee who was also waiting on someone to come and open the store.

By this time another would be customer walks up and says “are they not open?” , I replied “NO”.

This gentlemen proceeds to say “I don’t see why they just don’t close this store down because they never open on time, they are always the last store in the mall to open”.

I waited for the store to open until 10:25, at which time I just…

On September 28th 2013 I bought 2 Samsung galaxy s3, I also bought armor case for $99 and I bought the 2 year insurance plan for $65 on both phones, so that ruffle 130 for the insurance, I even ask the guy selling me the phone what all it covered and he said everything, he even said I go outside drop it in water and they would give me New one.

Needless to say 5 months later my phone stopped charging so I call radio shack in Bloomington indiana by state road 46 and they said bring it in we will switch them out, I get there and the person saysr our insurance has changed and no longer covers my phone.

I was blown away I did not know what to say, I said I sent over $1100 on phones and you say sorry?

Needles to say I would like my phone replaced or a new one.

I have had it in armour box 97%…

In November of 2012 I brought my Fuji s1500 digital camera to the Radio Shack in North Conway New Hampshire for repair for which I had the extended warranty.

I was informed that their local repair contractor was unable to repair my camera and it was sent to Fuji.

I have been back to Radio Shack in North Conway on several occasions and requested a status update on my camera and they have neglected to contact me with any information.

I am leaving for a vacation in 2 weeks and am counting on this issue to be resolved and my camera repaired or replaced before the 18th of January.

 

 

I bought what was supposed to be a NEW Ipod Touch 4th Gen at Radio Shack for Christmas.

When my son opened it, it was a USED LOCKED Ipod registered to a MICK.

This was INTENTIONAL because the item was sealed and behind the glass case in Radio Shack.

I have a receipt with the serial number and the case with the serial number but the Ipod inside has a different one, I paid for a NEW one and got garbage with some other peron’s baby picture that cannot be opened.

Apple said Radio Shack is responsible and needs to give me what I paid for and also that they can check and see who is using the Ipod that I was supposed to get as well as find out who’s Ipod account is on the phone they gave me, All I know is I am a disabled veteran and single mom and that is a lot of money for me to get useless…

I went into the Radio Sjhack on 175th and Hillside ave in Jamaica Queens, used a coupon they sent via emai for 10 % off all ipad accessories for the weekend only.

Needless to say they did not have one of the items I wanted so he referred me to the one on 168th and Jamaica Ave. when I arrived I found the item I wanted went to purchase it and use the coupon, the sales associate said I could not use that coupon because his distict manager Majid Waheed said you are only allowed to use the coupon if you purchase an IPAD.

I said well contact the manager because thats not what the coupn says.

He goes to the back and pretends to call the manager but I can here him talking to his friends.

He comes out a few minutes later and says the manager said I could use the coupon.

I say well call the…