Qatar Airways

Case: AA-23FERNANDEZ-C43W16. This is concerning our flight on 2/10/2023 (which was booked on Dec 27, 2022) from San Antonio to Dallas. On 02/10/2023 our flight was delayed which would have caused us to miss our 2 connecting flights. We were REBOOKED for ALL our flights again on 02/10/2022 for 2/11/2023 delaying us one day.

On 2/11/2023 we flew from San Antonio to Dallas where we had an overlay of over 4 hours. Then when trying to board Qatar airlines refused to let me board the flight from Dallas to Doha Hamad Intl airport and then to our final destination Dubai because my passport that is current expires 06/2023.

We were never told by Qatar or American airlines this was a problem of which I have numerous emails from both airlines never indicating this was a problem. We should have been…

Hello this is really crazy situation with your airlines I have voucher from u which I cannot use anywhere! I'm sorry but what this is terrible service Not possible to book online Not possible to book thru call What's wrong Give me back my money than

I was on a flight from Houston, Texas to Doha, Qatar with a change of aircraft and on to Bangalore, India. ) 4RYUHW booking reference (PNR)# in Houston I was bumped from my BUSINESS CLASS SEAT and put in Coach not of my own choosing, 12 August 2022.

I was told they had overbooked the 1st and Business class seats... 00 cash personally.. I even had to sign a form stating that... I signed just before boarding, never received a copy of the paper and was told it would all take place with no problems.

I waited several weeks and then sent a message to you all (Your Email has been received (case reference: CAS-2128746-K0T1S8 ) CRM:0001000695591) on 10/12/2022 I was…

I had stay here in doha for 19 hours . Mux to doha . it was not mention on website that you will provide accomodations to specific countries . Its my last time to travel with qatar airways . Its not our fault .

If you mentioned this i will definetly not book this flight

I was flying from Philadelphia to DOHA on 1/16/2023 in QATAR airways. She burnt my right thigh. On top of it she says I will be okay. After landing I was send me to clinic. They said it is 2nd degree burns.

I am requesting compensation to it. I am requesting my ticket money from Philadelphia to Doha. Booking reference number is OWA5QA. Fight number is QR 0728. Thank you.

Respected Sir,My name is Jipsa John,holding passport no :M6237002 has the issue with a flight ticket taken on 03/02/2023 for traveling from Doha to Auckland on 11/02/2023. Thank you. Jipsa John Mob: 50323856 Doha,Qatar.

On my Quatar Airway return flight from DOHA yesterday I had the experience of a really old, dirty airplane. The worst part was that on the 16 hour flight at one point the bathroom floor had standing water or urine (I wasn't about to verify) that covered 1/4 of the floor. The sink was also clogged. The flight has its challenges due to flight duration; however more should be done. I will say that the other customers could have also taken better care of containing their trash as it was all over the floor. I feel that of course isn't the airlines fault.

Also, it took me 3 hours go retrieve my one piece of luggage. The luggage conveyor was overly packed with luggage; which made it difficult for the one man working it to deal with. Then a fire alarm went off and everything was halted. I…

This is to bring to you notice I , Mrs Mitali Nath (Booking Ref NINHVY) travelled on flight number QR 719 on 10 Jan 2023, would like to address the following grievances.

I was not being provided a wheelchair after landing at Seattle, in spite of booking the wheelchair well in advance before the flight , impolite and rude behavior by the ground staff.The sort of a behavior is totally unexpected from an Airlines known for its outstanding customer services Being a senior citizen it was strenuous for me to reach the terminal for my connecting flight , to Portland which I missed ,had to run around and had to bargain with the counter staff to allow me for the earliest flight. This has caused a lot of anxiety and stress

All these problems could have been avoided had there been proper…

I BOUGHT A TICKET USING QATAR AIRLINES WEB PAGE, AFTER COMPLETING ALL NECCESSARY INFORMATION IT DIRECTED ME TO ANOTHER PAGE TO MAKE PAYMENT, I TRIED USING MY MASTER CARD BUT WAS NOT SUCCESSFUL SO IT GAVE ME THE OPTION TO MAKE A BANK TRANSFER WHICH I DID THROUGH THEIR MERCHANT CALLED FLOCASH, AFTER MAKING THE PAYMENT I GOT AN EMAIL FROM FLOCASH THAT THE PAYMENT WAS SUCCESSFUL AND ALSO A REFERENCE NO TN7HGA021403 ,Tracking ID is: FLO20230203104725505318526, BUT NO TICKET WAS ISSUED, IT HAS BEEN OVER A WEEK AND I HAVE CALLED SEVERALLY, EMAILED WITH NO RESOLUTION, THEY HAVE MY MONEY AND I HAVE NO TICKET PLEASE HELP ME I PAID AN EQUAVALENT OF $1700 TO THIS AIRLINE AND NOTHING. HERE IS A COPY OF THE CONFIRMATION I GOT

[email protected] Fri, Feb 3, 6:53 PM (8 days ago) to mE

You have sent…

II was to fly from SFO to NBO on Feb 8 2023 (O473MQ). I was not able to travel as a result of new visa requirements. I contacted customer service and was told I could either rebook or get a voucher if I made a decision prior to 3 hours before leaving the following day on Feb 9, 2023.

I explained to customer service I could not rebook until receiving the visa, and followed directions in accordance to customer service yet been penalized. I request that a full refund of charges be returned to my credit charges. Otherwise I request that you allow me to rebook for likely 15 February 2023 if a visa is available to resolve the issue under the same conditions of original purchase.

Looking forward to hearing from you as soon as possible. As a Privilege Club member I hope to use your services in…

Duty Officer :Jimmy Abraham Jacob. Was very tuff with my daughter yesterday during her boarding flight number 1301 \Sohaila Tarek Ramadan He dealt with her with extreme racism and made her return her bags from only one kilo and a half extra in the bag, and acted in a stupid way that almost missed the trip.

Therefore, I ask him to investigate what happened and inform me of the result so that I can trust the credibility of your company's logo my mobile 70692498

Qatar Airways is a stupid airline service. Their airport is way over priced and there is no leadership when it comes to their flight details. Their airlines is all over the place. There is no proper customer service. Their customer service don't even know what the hell is going on.

If you are an American, don't fly with Qatar airways. They have no proper customer service and you have no rights unless your rich. Absolutely stupid airlines. My family and I will make sure to never use them ever again.

The male airhostess at this flight QR 743 DOH - BOS 0750 departure, on Feb 5th, while serving droped my meal on the floor. The beef and rice pkg cracked and spilled on the floor, the airhostess, picked it up and put it back on my tray.

He thought I didn't see him picking off the floor. I told asked him for a new pkg and he said that was the last and I asked him for whatever is available, and he gave me a chicken and rice. He never appologised.

I am not a dog to eat food that fell on the flow. This was not acceptable and is disgusting. I need to report this hostess, I don't have his name, but he was the only male airhostess at this flight.

I need proper action taken and respond to this claim. Beatrice Fernando

To whom may concern,

This is Nassi Dian who is still angry and so upset from Qatar Air Lines, after more than one year. This is what happened to me from you: I had a two way tickets from Brisbane to Tehran and the dates were:

Departing Flight, 14th December 2021 Return Flight, 17th February 2022

I was on time in the airport but I missed my return flight because one of the supervisors of Qatar airlines had a terrible behavior, I had my digital Covid 19 certificate but due to internet issues, it didn’t open on time in my phone, even though it opened exactly in the last minutes but your savage employe with his unacceptable behavior, didn’t accept it and said: now it’s late. I pleased and pleased him but he was in the same way. I was crying and felt sick because I didn’t have money to…

*** PLS RETURN MY GOODS YOU TOOK FROM QATAR AIRPORT ***QATAR AIR WAYS FROM RIYADH TO QARAR TO DHAKA - QR 1166- To all my Brothers,

My wife has taken a Qatar airways flight to Bangladesh from Riyadh, Saudi Arabia and with so much unhappiness, regret I am writing this disappointment reviews here.

The Saudi airport authorities have checked the handbags and then given the boarding pass.

Later the Qatar airport team opened her luggage for exceeding the weight by 400 grams.

Now my question is when the Saudi airport authority has considered the 400 grams then how could the Qatar airport team open her luggage’s and took down the goods from her bag to reduce the weight?

Well this has been my worse experience and I would never travel again by Qatar airways who doesn’t even value the sentiments…

I would like to file a complaint against a flight attendant who was stationed at the check in desk. She threatened to call the police on me simply because she had asked for my Covid vaccination card which I had a copy on my phone which I had showed her.

I was the only one she had asked for a proof of the vaccination card from. Which made all other customers in the queue wonder n confused about the whole situation. Looking around, I was the only black person present.

Before my trip with my husband who’s a us citizen, he had called the airline to make necessary inquiries about the rules regarding the airline policies prior to our trip. This incident happened after our honeymoon on our way back to our various destinations.

He was heading back to Seattle , Washington state with the use of…

31 th january 2023 i was checked in incheon south korea , counter no. J31 at 2200 local time. because my baggage was overload around 4 kg. bus she does not care. she use bad word for me. Please take action otherwise your good name will be dammage. Thank you

I e recently traveled return business class from Melbourne to Europe. 35pm I waited to pick up my bag until 2am. Now this proved to be very inconvenient as I had to work the following day. I don’t think this is acceptable after spending $12 000 AUD on a ticket Daniela

Hi

I had requested for refund for the Booking reference (PNR) - QL7HCX on Dec-13-2022

I got a confirmation mail also on 13th Dec.

I have not yet received the refund till as of date

Below is the details

Chandrashekar raju Sadashiva raju Manjula Gururaj Vibhudesh raju Chandrashekar raju

Chicago Bengaluru Chicago to Bengaluru Saturday, 5 August 2023

Bengaluru to Chicago on Saturday, 2 September 2023

payment is by credit card

ph - 404-519-6875

mailid - [email protected]

Regards Chandrashekar

27/01/2023

The Manager Qatar airlines /Qatar holidays

Dear Sir/Madam

I am writing to express my dismay and disappointment at the service of your company.

I originally booked our Qatar holiday package on 22/9/2022 for travel from 1/2/2023 -24/2/2023. We were quoted AUD $5553.00 but we were charged AUD $5719.59 (I am presuming the price difference is due to credit card charges).

Original Qatar holiday reservation number is QRH021877. Original flight reference number is QPZ28L eTicket number for Kim Hui 157-2399 313 419 eTicket number for Geoffrey Hui 157-2399 313 418

Unfortunately I was diagnosed with a sarcoma (cancer of the bone) in November 2022 .This required 2 surgeries and radiotherapy so I had to cancel our trip and was uncertain when I would be able to resume travel. I have now…

Dear sir, My flight was scheduled to fly from Tampa , Boston, Doha to Karachi. We spoke to customer service twice in the past 2 days. We were told we don’t need Covid vaccines proof or Covid testing. When I arrived at airport I had my Covid vaccination proof and my wife had recent Covid antigen test but we came to know we need pcr testing.

Qatar airlines customer service provided incorrect information. Tampa airport did not allow us to board my plane. 00 . It was already a lot of inconvenience because of incorrect information on top of it Qatar airline is asking me extra money.

Please rebook my flight without any extra charges. Thanks. Dr. Sajjad Malik Ph: 813 527 8967

Reference: KQBZDN. Dear sir, My flight was scheduled to fly from Tampa , Boston, Doha to Karachi. We spoke to customer service twice in the past 2 days. We were told we don’t need Covid vaccines proof or Covid testing.

When I arrived at airport I had my Covid vaccination proof and my wife had recent Covid antigen test but we came to know we need pcr testing. Qatar airlines customer service provided incorrect information. Tampa airport did not allow us to board my plane. 00 .

It was already a lot of inconvenience because of incorrect information on top of it Qatar airline is asking me extra money. Please rebook my flight without any extra charges. Thanks. Dr. Sajjad Malik Ph: 813 527 8967

VERY POOR. Paid for an upgrade to business class and was not given the 10% discount promised. I have been trying for 2 months to find a person to help resolve this and only get the run around. I even stopped at DOHA airport and they said I have to call the local office when I returned. They couldnt help. No one can help.

As per above I just wrote to the CEO. To get a capabale person to talk to !

I was travelling from India to Toronto on 11th January 2023. ( Booking Ref-492V7T). In Doha, the air line changed my route to Doha to London and London to Toronto, During my journey I had to face so many issues and that sudden change made so much confusion.

I had to wait long five hours for my next flight at London airport and unfortunately/ I did not get the premium lounge that they offered. I would like to get a compensation for my time that I have wasted and all the difficulties that I had to face during my travel.

Kindly look in to this situation and do the needful.

I'd like to complain about being denied check-in for my flight from Abu Dhabi to Nairobi (booking code QSCIE5). The check-in agent required me to have an eVisa to fly, however Kenya still issues visas on arrival. This caused me to be unable to travel.

she burnt my right thigh and ruined my Jean pant,sweater and my scarf. On top of it she says I will be okay. This happened in the flight from philadelphia((USA)to Doha flight. Thank you

I lost items on an airplane and I have been trying to contact you many times by email, by the website, and by many phone call and no one answered it’s been 3 months and I needs my stuff

I lost my baggage at 5 Jan 2023,but still I'm not getting baggage it's very important to me plz let me know of my baggage

I’m USA citizen I was traveling from Islamabad to New York . The staff on the boarding counter was totally unprofessional. They denied my boarding pass without any good reason said there is error in the system. I explained then I am USA citizen and I just come from there.

But they said they will not issue boarding pass until the error is clear. They missed my flight just to find out the error and waste my money and time also. I think these guys need customers service traning way their talking is totally unprofessional .

I will never book Qatar airways again especially in Pakistan. Someone need to check them and trained them.

SPECIAL COMPLAINT in Phuket, Saturday , January 14th, 2023 12:30 Myself, Raymond Weick, Privilege Gold card Nr; 510238005, and my wife, Mrs. Roselyne Soler Weick, Privilege club Gold card Nr. 510238148 were passengers on QATAR Airways Flight QR 842 from DOHA to PHUKET on the 11th of January 2023, Business Class, seats 4J and 4K.

Nothing to complain about the quality of service.

However, my wife left behind ( forgot ) in the plane, on seat 4K her I-Pad Pro 11 inch, brand: APPLE, serial Nr. DMPZM8CQKD6K. After landing, we went to the lost &found Qatar Airways counter in Phuket airport, where we have been told the cleaning staff hasn't found any I-Pad or electronic device.

We have tracked our I-Pad and geolocated it in the ANGSANA LAGUNA Phuket Hotel, Bang Tao, until yesterday Tosay, this…

I hope you are doing well. I am writing because recently I booked a flight from Midland International airport USA to Islamabad International airport Pakistan. Although I canceled my flight within 24 hours, still 320 USD was deducted from my refund. We have been a customer of Qatar Airlines for a long time, but we have never faced any issues. While booking I did not review any policy regarding deduction amount within 24 hours.

My flight details are, booking ref. = UDUZFV Name = Omer Farooq

Please look into this matter and if possible return my deduction fee. Thank you for your outstanding flight services. Have a wonderful day.

received an e mail from Qatar book flights using app on mobile. quote GOMOBILE and get a 10% reduction Spent three hours trying to book as app is intermittent in operation. Did not receive discount have paid same price as I would have booking normally. why are you not recognising my wife's Avios points as she has always flown with me and I am classed as Silver and she as Burgundy we have both spent the same amounts of money flying with Qatar. please explain this misdemeanour

privelidge club Brian 502340846. Cherryl. privelidge club 502340679

Regarding flight QR028 Manchester to Adelaide weds 23/11/22. This flight was delayed due to the late arrival of the plane into Manchester. I was allocated a service which flew via Melbourne, without the full facts being properly explained to me, that there was an 8/9 hour lay over in Melbourne, when I tried to gain further information from Qatar airways staff at both Manchester, and

Doha airports they were very dismissive and basically fobbed me off, saying it would be sorted out out at either Doha or Melbourne. At Melbourne the flight was again delayed, and we had to wait for at least 10 hours in the departure lounge, without any information or refreshments.

My main complaint is we were not given enough information about the delay at Melbourne, and the very dismissive attitude of staff…

I was holding an electric car while checkin he told me take it up as there is Air condition up so I took with me then X ray officer took with me & told me take it from lost & found then its not there. Please do needful Contact 55832077

Greetings of the new year 2023.

I am writing and escalating this matter to you since Qatar Airways is not able to provide resolution of my complaint regarding missing baggage.

My wife, Supriya John D Panga (booking Ref. TPR9GL) had travelled alongwith my daughter, Sarah John Dass Panga (booking Ref. TRFWB3) from Boston to Doha on 20 Dec 22 vide flight # QR 744 and subsequently from Doha to Riyadh on 21 Dec 22 vide flight # QR 1168.

At the Boston airport, they were given baggage tags for 4 checked in baggage i.e 2 bags checked in for each. However, upon reaching Riyadh on 21 Dec 22, the baggage with booking reference # TRFWB3 and tag # 57 482622 (navy blue color medium sized American Tourister bag with transparent plastic cover) did not reach Riyadh.

I am suffering for no fault of mine…

Please take corrective measures before your reputation is spoilt further. Please ensure that the service you offer on Qatar Airways are made available to the passengers on your number connecting flights also.Having a good experience from London to Doha was shadowed because of the bad experience from Doha to Bangalore. The sandwitch given as dinner on your associate flight was not eatable.

My wife and i have travelled with Qatar Airways on the 1st or january 2023, flight number QR194, réservation PEEY4G, the service was Very poor.

First the boarding hostess ,in zaventem, was rude, without asking m’y wife, she just jump the queue for letting 2persons going in front of her. It took a long Time for the boarding, due to équipement déficient y. We had an hour delay before being able to take off Then, on board, my tv screen wasnt working for about 1hour, did called the air hostess but take a while for her to assist my problem.

When the person in front keeps his seat in the sleeping position even when the food is serve, i think the air hostess should have asked him to put it back in the seating position so that the person behind may eat properly, nothing on this side too . For all…

05 but due to technical problems, it was delayed which in turn resulted in us missing our connecting Qatar flight onwards to Madrid. Arrangements were made by Qatar airlines but the option that was available meant a reroute via Frankfurt.

It added on an additional 10 hrs flying time. To add to our woes is that Lufthansa didn’t even offer supper and it was midnight when we eventually reached our destination. I am a seasoned traveler and used Qatar airways as recently as June 2022 to fly to Santorini and Vienna via Johannesburg.

I always try and get the shortest travel times as I have motion sickness and by the end of this last trip my 2 daughters and I were ill and had to recover the entire following day. 5 days in Madrid.

I am very disappointed and feel that firstly Qatar airlines need…

CAS-2164069-M5L2N2

Case number above has not been responded to for 2 months…!

the privilege club PERSONNEL are denying me to keep the platinum status

in 2022 i reached 550 points twice in November and December and still the are changing the rules every time to deny me from keeping the status the last call they told me you have to wait for 3 months and bring 107 points extra !!!! to keep your platinum status though I already fulfilled the requirements twice THIS IS UNFAIR AND A VERYBAD FRUSTRATING EXPERIENCE I m A LOYAL MEMBER FOR 20 YEARS !!! 221266711

On the 27th of December 2022 I had the worst experience in my whole 36 years of life. My bad luck brought me to Doha airport transiting from sharjah to Cairo. Due to some health issues I spent sometimes in the toilet and I wasn't feeling well , so I missed my connection. Things have gone worse with the inhuman treatment of the Qatar airways staff. They were throwing me to each other like an unwanted ball. I didn't get the minimum assistance anyone in this situation should get. I was punished by the airline staff who didn't make any effort to solve this problem.

They ignored me and lied to me pretending that the manager was in a meeting , I waited for long painful hours hoping to see someone in charge or at least someone who cares . I even offered them my return ticket in exchange for a…

Used Qatar Business 4 flights in 2022.

First flight ran out of food. Very few options and went hungry.

Second flight lost luggage and 5 days before retrieval. Third flight food poisoning. Fourth flight wife changed into night clothes and when she awoke her stored day clothes were missing. Official complaint made but no response. Now for 2023 we have already 8 long haul Business flights booked but definitely not with Qatar. Swiss Air and Lufthansa.

We have gone back to who we can trust. Now there's a word, trust. What has gone wrong with Qatar? Not just poor but terribly poor. We will avoid them until we are sure they have improved.

Hellow We make a complaint on 23 Dec 22 until today there are no respone from CS department. Case no: Your Email has been received (case reference: CAS-2210939-X1B5Q0 ) CRM:0001000748113 Flight no: QR 246 Hello, This case was brought up on 23 December 2022 how long you need to reply to an email?

Do you know how much cost & damage for your irresponsible action by suspending my wife air ticket? Ms Paulina need to stay at the airport alone for one full day, also she needs to source for another airline to get a new ticket.

Are you aware that as family members how worry we are? How can you put someone into this situation without any reasons? We demand an official apologetic & compensation. If you are not doing anything to settle this problem. I will do whatever I can to report this in the…

Regarding Booking Reference: M5DJ7W

Summary of the problem: As a result of QA mistake, our family (3 passengers) missed flight QR483 (Dec29 Tehran to Doha 12:20) and had to take the next flight QR499 (same day 22:55). This happened because our outbound flight QR490 (Nov29 Doha to Tehran 20:30) was marked "out of sequence" by QA while we had boarded that flight. As a result of this, the check-in counter staff at IKA (Tehran) told us our names were not on passenger list of QR483. They emailed QA and we also called QA office in Doha at the same time, but QA never answered the email, the boarding closed and we missed our flight. Beside missing our afternoon appointments in Doha and the unnecessary stress, we had to bear unexpected expenses for airport meal and airport hotel too. I am…

hello, I was on a flight QR 737 from Doha to SFO on Dec 25 early morning and was surprised that they served lunch at 9 am instead of breakfast. The food quality is very poor esp the cold salad and bran bread but the dessert was very good. Please improve your meals on flight.

I was also surprised that there was not enough chicken sandwiches but chips provided on a 15-hour flight people get hungry please keep more variety of sandwiches and sponge cakes for snacks.

Staff was very good and gave good service.

Thank you

SJ Kurian FLight 737 Doh -SFO

Had.my flights cancelled and confirmed 3 times via opodo/dreams travel over five days. Never had issues with Qatar before. Is this a management issue.

Hello, My flight on 23rd of December was cancelled. (Book ref-5QILCZ) We waited 5 hours at the airport,after this the flight was cancelled.Put us in hotel(absolutly not organized),we got in bed 6am! We got the flight next day 24th at 19;20 through London.We came to the airport and was cancelled again due the weather.Finally we got in flight with Emirates at 22;20.I am asking compensation.I was flying together with another person (same booking reference)Veronika Hesounova.Waiting unswer from you.Thanks.Lucie Kamesova.

Qatar airways lost my baggage and up todaye they have nor replied or contacted me. Given MD compensation for losing my bag. No replies for emails either

Dear Sir/Madam, I would like to express my strong dissatisfaction with the policy of your company recently. I booked a flight to Luxor in 29-Aug-22 but unfortunately I got an email concerning my flight cancellation to Luxor with Booking reference (PNR) - P8I6TR.

To my great dismay, this is the second time to cancel my flight to Luxor. I got an email cancelling my flight Booking reference (PNR) - JFZK42. I contacted the company and they informed me that I could change the destination to Cairo airport which is 600 KM far from my city.

I strongly demand to return the same booking.

I was on flight QR908 from Doha, Qatar to Sydney Australia. My complaint is that I was seated next to a family with small children.

First of all, why on earth would you allow a family with children of that age to board a long flight like that? They can't handle it.

Secondly, why would you seat a single, middle-aged man next to them? I got zero comfort sitting next to a screaming infant. With the cost incurred on this flight, I definitely expect better.