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Pyrex Cookware

1.0
49 complaints

Address

1200 South Antrim Way, Greencastle, PA, 17225

Complaints

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Dawn Alloway

Mar 24, 2016

My son in law was in his kitchen making dinner, as part of their routine his 8 month old son sits in the kitchen door way in his high chair to watch daddy cook.

My daughter took their son to the kitchen as my son in law got the pyrex glass jug from the cupboard which was purchased from Asda Roehampton only 2 months ago.

He rinsed the jug with cool water and was going to put the jug on the side, the jug was still in his hand and it just exploded.

Obviously their first priority was to make sure the glass was not on their baby.

The jug had not been in a temperature change it just shattered and covered the whole kitchen.

They got the glass off of themselves and took the baby to change his clothes.

Apart from the shock to all of them, this is not acceptable that this happens.

I do have a…

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Ziying Ren

Mar 9, 2016

After using pyrex containers for several months I noticed that the lids of the containers have gone faulty.

Pieces of the lids have fallen off, specifically the outside edges of the lids.

With these pieces falling off, it is hard for the lids to stay onto the containers and keep its form.

I have been very disappointed with the quality of these lids as I planned on using them for a longer period of time than a several months.

I am hoping to receive new replacements for these lids.

I have attached photos of the lids.

The lid in red/pink is not Pyrex and has been great for all the years I've used it for.

Compared to other containers and lids I've used Pyrex hasn't compared in quality.

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Linda Brannon

Mar 1, 2016

I made a pan of lasagna in a 9x13 Pyrex cookware(oven safe).

The lasagna was in the oven for about 30 minutes when I heard a loud pop from the oven.

I opened the oven and could not believe what I saw.....the Pyrex had shattered and there was my beautiful lasagna all over my oven.

Oven safe?

I know things happen.. but the more I read, I am finding that the Pyrex shattering is more common than it should be.

There should be some kind of consumer warning on the Pyrex cookware when being purchased.

I do know one thing...

I have used my last piece of Pyrex cookware.

I am replacing all my glass cookware with metal!

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Rachel Taylor

Feb 29, 2016

A couple of years ago, I brought 6 Pyrex dishes all different sizes with red lids on them.

They are recommended for oven, dishwasher, microwave and freezing safe.

Until now I have never had the need to put the dishes into the freezer; however, I am beginning to, as I tend to freeze my daughter’s food.

I put the cooked food or left overs in the Pyrex dish then let it cool down naturally before I put the lid on and put it in the freezer.

But since I’ve started doing this the lids are all splitting.

On one of the smaller dishes the corner gained a crack, now it has broken and a piece of glass has come away.

Luckily it never shattered in my freezer.

I find these product dangerous if they are going to slowly shatter in the freezer; I am so pleased that I noticed this as glass could have…

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Harbans bhella

Feb 21, 2016

I had bought a large and small Round Pyrex dishes, after a couple of months the large round dish just shattered for no reason, so I replaced it.

The same thing has happened again, I have not got the first dish but have kept the second one for proof if you require it.

I have had a Pyrex casserole set for over 36 years with no problem, although the lids have had the glass chipped off but still usable.

I look forward to hearing from the Pyrex corporate offices regarding the problem with the two round dishes I purchased recently.

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Satish Uttamsingh

Feb 4, 2016

Plastic lid is crumbling only in this particular model.

I have 2 of these and both the covers are literally falling apart.

The other round ones are perfect.

I had to throw the other one away as it had gone to pieces.

Picture attached.

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O'Dell Gomez

Jan 24, 2016

My wife and I were making a roast beef using a Pyrex baking pan.

We set it in the oven on the center rack at 325°F then about 45 minutes later we were startled by a loud bang and crashing sound.

When we opened the oven there it was, our 7lb roast sitting on large glass shards, the remaining glass all over the bottom of my oven.

It made a big mess and a huge disappointment both for the ruin roast and my confidence in Pyrex products.

My wife and I have decided to get rid of our Pyrex and stop buying anything new from them.

I'm also going inform everyone I know to beware that their Pyrex could fail.

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heidi sharma

Jan 14, 2016

i received for Christmas a bunch of glass bowls with lids as my mother didn't want us using plastic anymore.

Every morning I make my eggs and put them in the glass bowl to take to work.

Today I put them in there with no lid on it and it completely shattered all over the counter.

I have saved the bowl in pieces in case you need it to inspect.

Kinda a shame they are very nice and it shattered after one month.

The bowl was at room temperature in the cabinet and there was no cracks.

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Sherry Wieder

Jan 8, 2016

Last night 1/7/16 I was cooking a meatloaf for my family.

Around 7pm I went to pull the oven rack that the pyrex dish was on out to remove the meatloaf and the entire dish literally, no exaggeration exploded!!

Glass shards went everywhere, including on the meatloaf itself as well as the inside of my oven and on the outside of the oven onto the floor.

The only thing left of the dish itself was the bottom that the meatloaf was still attached too, everything else was gone, into shards of glass all over!

I was completely caught off guard by this as I have never had any issues with this type of cookware ever!

I had one heck of a mess to clean up as the drippings from the meatloaf went all over the bottom of the oven as well as the element.

I also lost an entire meal due to this happening.…

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Judy Staudigel

Jan 1, 2016

Second time my pyrex shattered.

It ruined the meal, I lost the cost of the food I was preparing, and there was a potential safety hazard.

The shattered glass took a lot of time to clean up.

I really like the product and now I am afraid to use it.

I would like to request some type of compensation as I am out a lot of time and money.

Please have someone at Pyrex corporate contact me and inform me how we can remedy this complaint.

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melissa hicks

Jan 1, 2016

Was cooking liver in the oven at 300 degrees and after 15 in the oven it exploded, ruining my dinner.

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Sandy Thompson

Dec 17, 2015

The red cover on the 3 quart 9 x 13" baking dish does not fit.

How can I contact Pyrex and get a refund or this shoddy product?

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Angela trusso

Dec 7, 2015

This happens be the 2nd time my Pyrex Cookware large baking pan exploded on me, the first it went off in oven & shattered in a million pieces.

This time I took it out from oven & place on stove top& the side exploded, seriously?

You are a large company, your Pyrex should not be exploding.

Thank god no one was hurt, or glass found in food.

There are so many complaints on this, when are you going correct this problem?

Maybe someone should write a letter to Pyrex Cookware corporate headquarters with all these customer testimonials.

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Bart Miller

Nov 27, 2015

We had a long shallow Pyrex dish explode inside of an oven at Thanksgiving.

The dish was not cold at the time it exploded nor did it contain cold food items.

It had been in the oven for several minutes heating up.

It blew shattered glass inside of the oven but did not damage the oven or harm anyone.

I am concerned whether to still use your product in the oven as I have for several years in the past.

Moreover given the this product was not misused do you gave a policy of replacing it for your customers?

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Mrs Denise Bassett

Nov 4, 2015

I cooked some meat in my Pyrex dish Monday night, went to wash it up the next day by hand, and the dish just cracked into two, it wasn't dropped bashed frozen or anything which could corse it to break, it was quite scary.

Someone should write a letter to Pyrex Cookware corporate offices and let them know someone is going to get hurt!

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Mrs Tracey band

Oct 25, 2015

Hello there, I have a Pyrex meat tray which I bought from wait rose about 3 months ago and I got 3 of them as 3 different sizes.

I haven't had a problem with all 3 but one (smaller one) where the coating is coming off in different place and rusty.

I can't work it out as due to there non stick trays u only need to wipe them which is great, but this one the coating starting coming off!

I will gladly Sen you it or take a picture so you can see what I mean.

Maybe the company should be involved in a lawsuit at this point?

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Christy pullum

Oct 14, 2015

After a long day of work I made baked spaghetti for my family for dinner I placed it in the oven let it cook took it out to rest sat on my couch 10 minutes later I heard a loud bang.

I went into the kitchen what did I find?

My family's dinner ruined with glass and spaghetti EVERYWHERE.

Upset is an understatement, not only was the stores closed at this time but most fast food restaurants had closed as well .

This is the second Pyrex that has exploded I bought a 3 pack and I'm down to the tiniest one.

You all should be ashamed of yourself I am a middle class living women who cannot afford for her family's dinner to be ruined at the had of a piece of cookware.

I have pictures but I'm unsure how to load them.

I would love for someone at Pyrex corporate to contact me regarding this…

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Stevie Brown

Jul 29, 2015

I was baking chicken in my oven and the dish exploded leaving a huge mess and almost broke the glass in my oven door!

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Kathie Post

Jun 3, 2015

I made homemade macaroni and cheese in my 9x13 glass baking dish.

I took it out of the oven and placed it on my stove top ( that was not hot) and the dish exploded all over the place!

I've never had this happen and have made this dish a hundred times.

The company needs to read my complaint ASAP!

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Deborah

Apr 15, 2015

Let me just start out by saying that I am a huge fan of vintage pyrex and will continue to use it when I find them at thrift stores because they are better made quality and do not explode, but with that being said ...

We made stuffed chicken one night at 350 dgr.

We took it out of the oven and placed it on a rack in the middle of a warm stove top (not touching any heating element) and 30 secs later the whole thing exploded with a loud pop and glass was everywhere.

If my mother had not stepped away right before that she would have been hit with a lot of hot glass.

This ruined our dinner and our night.

I am sorry to say that I will no longer be buying pyrex and will make sure to spread the word to others so no one gets hurt.

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derek carter

Apr 12, 2015

This is second time I have complained about my roasting tin which after just a few uses is losing it's non stick coating and it is sticking to the food.

Perhaps maybe you will answere this time but I am not holding my breathe, considering the amount of complaints I won't be buy any of your products again.

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derek carter

Apr 9, 2015

After 4 or 5 uses the none stick coating is coming off to such an extent that it is sticking to the food.

I expected more from Pyrex!

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Kelly Townson

Feb 10, 2015

My pyrex clear glass baking dish just exploded like a bomb blowing glass everywhere including all in my hair luckily not directly in my face!

Your company should be sued and shut down before someone is killed!

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Anonymous

Jan 22, 2015

The easiest, cleanest way to cook and store food!  The other night I made a casserole using Pryex glass pan.  It cooked the food thoroughly and didn’t stick to the pan.  We had leftovers of the dish and instead of finding and dirtying another plastic container, I was able to use the pryex lid and put the whole pan in the fridge.  I also made brownies using the pryex glass pan and was pleasantly surprised.  My favorite feature is the portable tote with a heating/cooling pad that fits in the tote.  Makes taking dishes to other people’s homes easy and clean.  Best gift from my registry!

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