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Pyrex Cookware

1.0
49 complaints

Address

1200 South Antrim Way, Greencastle, PA, 17225

Complaints

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Krista Ortiz

Jun 13, 2019

I’ve had three Pyrex cooking dishes so far bust in half while I’m using them to cook.

Do you know how aggravating it is to have it happen 3 different times, and three different times I’ve had to throw my meals away!

I will never ever buy Pyrex ever again and I will let others know how disappointed I am with your glass cookware.

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Gabriella Miller

Apr 28, 2019

To whom it may concern,

I have many pyrex containers and love the glass but the plastic covers have almost all torn and are no longer sealing the contents.

They seem to be defective and should definitely not deteriorate that quickly!

Have other people had the same problem?

I looked at purchasing lids but they are very expensive and you can almost buy a complete new set for the replacement price of the lids.

Is there anything that can be done? (a few lids I have thrown out but I have included a few pictures of the ones I still have!)

Thanks,

Gaby

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carmella veira

Mar 13, 2019

i was using the glass 4 cup i put boiliing water in to make jello i put to much water in so i put the cup in the sink to take some water out when the glass exploded in hundress of pieces

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Rhonda Becker

Jan 8, 2019

I have 6 Pyrex bowls with lids ~ 3 are graduated sizes and the other 3 are all one small size.

The lids for the 3 graduated sizes are cracked and do not fit tightly any more.

The 3 smaller lids don't fit.....it's like they shrunk or something!

I have Anchor Hocking bowls with lids and have never had a problem with them.

Several of my friends and acquaintances have had the same issues with cracking lids.

Is Pyrex making improvements concerning this issue?

If not, I will replace my Pyrex bowls with Anchor Hocking products.

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Jesse Rivera

Oct 25, 2018

I have been a long customer of your products but have not had a lot of success with your 3 cup -750ml lids, just finished buying your 21 pc set of glass storage containers and the lid does not fit (To Big) for the bowl, or maybe it's the bowl I am not sure, I have to put rubber bands to hold the lid on.

This has been an issue with your product for awhile.

I have tried the Red and Blue lids with no luck.

It would be nice if you replaced them since I am a loyal customer today not so sure about tomorrow if nothing is done about this.

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Michele Fitzgerald

Oct 24, 2018

your pyrex exploded my cut from this i will send you pictures cant not get in touch with any one my lawyer will contact you

Michele 2029040199 your company is very terrible that dont not answer there phone

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Shelley

Dec 16, 2017

I was cooking a roast last night using a pyrex baking dish.

The temperature was set on 180 degrees, which I've done hundreds of times before.

Whilst baking the dish shattered, I could not salvage the food, glass was all through it.

I'm very disappointed in the product.

Everything had to be thrown away.

Not to mention the time it took to get rid of all the glass and oil.

I would like to be compensated in some way for this Shelley Cooper

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Karen Hering

Nov 22, 2017

I open a can of soup put soup in a Pyrex bowl and placed in microwave for 2 min.

Removed bowl and was on about the 4th spoon of soup when I felt some thing sharp in my mouth upon spiting it out to examine I seen a piece of white glass so compared I to the chip on edge of bowl I got a ziplock bag placed the soup and placed broke pieces and the bowl bottom fell off the already badly broken bowl so I am now going to the ER to be sure I have no glass in me so my question is; should I seek a injury Attorney or can you handle this matter

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nisha razak

Oct 20, 2017

all the lids are breaking from the side. please try to keep extra lids weather rubber or glass. your dam thing is already so expensive. my name is nisha razak. my email is sissam1969@gmail.com. my address 585 cordova st sf, ca 94112. hope to hear from you soon.

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Lisa Ketchum

Oct 15, 2017

I took my 2 Pyrex dishes out of oven after making dinner.

I places in counter on dry cloth and the other on top of stove.

I walked to trash can heard a loud noise and the pan blew up all over the kitchen my children were in there thank good no one was really hurt just some cuts from glass.

The explosion was so bad it broke the plastic on my coffee maker

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Paula Strom

Dec 1, 2016

On thanksgiving weekend I purchased the 8 piece glass mixing bowl set from Bonton Dept. store in Camillus, NY.

Their ad stated $10 rebate in which the rebate form was only available online.

When I asked about proof of purchase was told you could take a picture of the UPC code on the box, as this procedure was used by MANY retailers.

When I called your Customer Service number was told it would only be valid if I cut out the UPC code from the bottom of the box.

Are you kidding me, at Christmas when many consumers will purchase this as a gift?

No one is going to give a gift with a hole cut out of the bottom of the box.

You are taking advantage of the consumer as you advertise a rebate but make it impossible this time of year.

I am very upset and expect a response.

You should make it…

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Cathy Mitchell

Nov 29, 2016

For Thanksgiving I was excited to use my new Pyrex dish.

They are the only dishes I've used continuously over my decades in the kitchen.

I have some that were even passed on from my Mother, so needless to say I'm no stranger to the quality and durability of your brand.

This is why I was so shocked when my new Pyrex dish exploded on Thanksgiving.

I had made a family sized mac & cheese, from scratch mind - you none of that box stuff.

I took it over my Mother's house, no freezing to hot temperature changes occurred.

I took it out of the carrying case and placed it on the table it shattered.

It wasn't dropped, I just heard a popping sound and there it went.

Glass was also in the green beans.

It was so many pieces of glass it was too dangerous to eat two of our entrées.

I was…

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Holly fournier

Nov 15, 2016

I made supper tonight for my family of four.

I put a steak in your pyrex cookware and put it in the oven as I have done before.

Only this time when I took it out it exploded in my hands and glass went everywhere and supper was ruined.

I'm not very impressed and will not be buying your product again and I'll make sure everyone I know knows what happened tonight so that they can stop using your products as well.

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Mavis hall

Nov 11, 2016

I have had a faithful Pyrex measuring jug for many many years (I am 71yrs).

I have used it for lots of things, I use it every day for my husbands porridge in the microwave.

It has been used for whisking cream etc.

I have bought 2 more in the last few years but now unable to use them for measuring as the measurements have faded completely off the sides.

Unbelievably my old faithful still has all measurements!!!

Sadly this morning it got broke so now have to guess with the 2 newer ones.

What I would like to know why the newer jugs have not worn so well as my faithful?

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Joanie Chan

Oct 21, 2016

I have a problem with the Pyrex round storage containers.

The cover is meant to b microwaveable but it's not.

I had spoil two covers , one 1.

65l another 950l by using them to cover the glass containers & microwave for less then 2 mins.

How can I can replacement?

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Tammy Dicks

Oct 15, 2016

My dish exploded when taken out of the oven and placed on a table on a dish cloth to cool. t was in the oven on 350 F for 25 mins.

I will NEVER but another product from Pyrex, we were very lucky no one was hurt but everything on the table had to be thrown out because of the shards of glass.

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Dawn

Sep 30, 2016

Glass pan exploded in the oven.

Just add my name to the list of complaints.

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Terry Harden

Sep 13, 2016

I have had this cookware for 2 years and used it on September 12, 2016 as normal.

Put it on the kitchen counter to cool when it began to crack.

See attached pics for results.

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Mike

Sep 7, 2016

This is the 3rd time I have had Pyrex products explode in the oven.

My Pyrex cookware was only in the oven 15 minutes at 350 degrees when it exploded and sent shards of glass everywhere!

I can't imagine what the would have happened if I had been in the process of taking it out and it exploded?

I've read several complaints on Google where this has happened to a lot of other people as well.

Someones going to get seriously hurt one of these days.

I have a video and pictures.

These products are not safe for ovens.

Unfortunately, it will not let me upload it to your page.

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Robin

Aug 7, 2016

This 8 cup glass measuring cup has the cups marked in the wrong spot by 3/4 of a cup too much (meaning 5 cups is actually just shy of 6 cups).

I have made about 15 different types of Jams for the last 20 years.

The last two years the strawberry jam I made turned into syrup, when it did it again for the 2nd year it occurred to me that the only two ways that this happens is overripe fruit or wrong fruit to sugar measurements.

I purchased the 8 cup two years ago and only use it for one type of jam (strawberry) as it takes 5 cups and my other measuring cup only goes to 4 1/2 cups.

So I used a one cup to poor into the 8 cup 5 times and found the measurement was wrong.

Thanks allot Pyrex!

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Rita A. Neary

May 15, 2016

Three lids ( 2 - 2 cup lids and 1 - 4 cup lid to my Pyrex storage 14 piece glass set have warped.

The lids were not used in the oven or for that matter the dishwasher.

I would appreciate if replacement can be made.

My address is 10-16 Campbell Road, Fair Lawn, New Jersey 07410.

Please respond to my e-mail to confirm that my message was received and if photo's of the three lids are needed.

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William Larsen

May 7, 2016

Literally blew up in my hand removing from the microwave.

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Mrs yarrow

Apr 25, 2016

Used my Pyrex stoneware to bake a pasta bake and taking it out of the oven it collapsed.

The dish split in two !!

I was lead to believe Pyrex was the best and lasts a lifetime!

Not in my case,therefore my husband had to throw it away, my mum always told me Pyrex is the best it will last forever!

I'm now thinking should I replace it with another or ditch Pyrex and buy an alternative,am I wrong in believing they should last forever?

Did I just have an unfortunate experience or is this the norm?

I look forward to hearing your comments.

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Brendan Taylor

Apr 16, 2016

I was baking chips in my pyrex dish in the oven at 220 degrees when my pyrex glass dish, the big one, shattered.

What do I need to do to get a replacement from Pyrex?

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Karen Reynolds

Mar 27, 2016

I bought 1 non stick Pyrex Roaster a few months back and it is the best Roasting tin I have, washes up nice and because it non stick you can make gravy from the meat juices, in fact I was so impressed I went and bought another one.

Notice a few weeks back the non stick was peeling (and I don't use metal spoons etc on it), this has slowly got worse to the state the tray is now rusting and now my other tray has started doing the same thing.

Really disappointed as I spent a lot of money on these two trays and at the start was really impressed but to only last less than a 6wks is a waste of money.

I couldn't put both pictures on here but if you send me an email address I can send you both as the first tray is worse than the second tray that is pictured here.

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