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Price Chopper

1.5
120 complaints

Address

Golub Corporation, Schenectady, NY, 12308

Price Chopper faces severe customer service issues with frequent complaints about rude, dismissive, and unprofessional staff across multiple departments including cashiers, pharmacy, deli, and management. Customers report persistent problems with product quality (expired/poor produce), out-of-stock sale items, understaffed departments, and lack of respect from employees who refuse assistance or treat customers poorly.

Generated 2 days ago

Common Issues

45% (54)
rudeattitudeunprofessional
15% (18)
pharmacyprescriptionmedication
20% (24)
expiredout of stockpoor quality
12% (14)
delibakeryclosed
8% (10)
self checkoutcoupon not appliedovercharged

Complaints

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Marie Richard

Sep 26, 2017
0

1 Extreme mismanagement, causing me to start shopping at Wegman,s

2, stopped selling Locatelli, Pecorino Romano grated cheese

3, always out of med, Binghamton, required blue bags and often out of large blue bags

4, Short handed checkouts

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Joel Cabral

Dec 20, 2016
0

I have a charge on my debit card that I did not make, On Saturday 12-18-2016 I purchased items at the Newington Ct store and I was charged an additional charge of $27.43. I closed my debit card out to be safe but the charge still went through.

When contacting the store I was told that the amount charged did not show up on the "journal viewer" but it was still taken from my account from Price Chopper. In addition I was told by the bank that I could not dispute the charge as a Price Copper had already denied a claim which the local store knows nothing about. I believe there is fraud being conducted at this store and at the least I want the money returned to me. I will be following this up with the finance group of the store as at this time they are not open.

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Vernal Hastings

May 28, 2016
0

88 a bottle for as far back as I can remember. There was always a display and I would get two weeks supply 4 or 5 bottles. Now all there is one row of shelf stock about 8 bottles and the last two times I was shopping the shelf was empty.

The girl told me since the big remodel she was not allowed to have a display of it. Have been shopping Walmart for some time, but now there is no reason to continue to do so. Will now be going to Price Chopper as it is actually closer.

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Jeanna

Feb 26, 2016
0

I've been going to price chopper in webster ma for two years. I got bought sobra humas in June 2014 only to pay a visit to doctor for food poisoning. I returned the contaminated humas to price chopper spoke to manager regarding incident. We purchased deli meats from price chopper and deli meats have gone bad in less then 3 day span on two occasions. We went to there bakery in the summer time to get donuts and saw that the case that donuts were in we're filled with fruit flies.

I spoke the a person that worked there and there excuse was this happens every year. I had a cake made for my husbands b- day and when we went to open cake someone had run there finger through frosting and we ended up returning the cake and speaking to manager and he was careless. Two weeks ago we purchased donuts…

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Kenneth larabee

Oct 16, 2015
0

I was threatened by a price chopper employee he called me an idiot and threaten to knock me out when I questioned him about bait and switch practices! I'm asking for a public apology or I'm considering contacting the states attorney general or at least the price chopper corporate hotline. Does anyone know how I can get ahold of them?

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Florence

Jul 18, 2015
0

Bennington Price Chopper Fish Department smells bad. I tried to send an email to corporate headquarters to complain but could not find the address. They should really clean this up!

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chris lemner

Jul 16, 2015
0

I went to your Price Chopper store in Mechanicville to by little neck clams seeing I was on vacation , all was well until I opened one totally full of black silt that smelled awful. I thought ok I have dug little necks before this happens occasionally that day I opened 4 the following day I opened 3 more all 3 had the same problem of black silt and a very bad odder. I am very disappointed in price chopper who claim to have the freshest food {all} in the market place. I have never had a problem before with anything from your company however I think in an effort to expand you are forsaking quality for dollars.

I buy most if not all of my meat from this store and I sincerely hope you don't do the same there. I work for Walmart but have always preferred your meat and fresh fish dept. I was…

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Anonymous

Mar 23, 2015
0

Price Chopper is one stop for my family to purchase meat of all kind, house hold items, grocery and many more. Well staffed and customer friendly employees. I Would never have thought of writing a review about a grocery store, but yes, Price Chopper is worth it.

The store is well maintained, clean, neat and organized. I love the organic food section because I believe in eating only organic foods. And not all stores have foods that I need. But Price Chopper has the best in class quality products.

The meat sold here is extremely fresh and packed well during purchase. Good store for all food needs. I would definelty continue shopping here and would recommend this store to others too.

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