Price Chopper

The price chopper in Cooperstown, ny is the worst store to shop at, the front end supervisors are very rude to staff and customers,they goof off take breaks together ,1 of the supervisors Brenda stegan is dating the night staff.she has only been there a month and was made supervisor ,she is not very smart at all

Had a package of PC frozen spinach I bought several weeks ago. Went to use it for company the other night. When I opened it, there was a little wall of ice and the box had green stains all over.

It appeared that it had been defrosted and refrozen. Since that’s a “no-no”, I chose to throw it out rather than risk giving my guests food poisoning, I have sometimes wondered if food isn’t left standing around before it is properly refrigerated.

Such a disappointment and troublesome given the rising food prices. Do I dare try to buy more spinach there?

Hello... Hi... Yes... To Whom it may Concern...

I have a Clomplaint about the Grocery Store... Not just your stores... every Grocery Store... along with Department Stores etc etc...

I HATE the Music in the Stores... I don't care what of Music it is... I HATE it all... Well maybe if you had elevator type Music would be okay

Only all of this Country Rock-N-Roll Hip Hop Pop Drug Music etc etc... Music by these Drug users & addicts... You can flush all this Garbage down the Toilet... Maybe some of it is okay when it's on the radio outside the Store... Only I don't like Shopping for Food with along with other things while this music is Blarring over the Loud Speaker... Like hey look at all of this Heroin Smack on the Shelves... like buying some Water... Hey it's all laced with LSD Sunshine..…

I was able to speak to a higher manager who apologized and said would take care of it.

I used to shop at the watervliet price chopper,but don't no more the have to many bare holes on there shelf's and this store has been this way for a while I'm not understanding why and how can you run a sore if you don't have the product I go to a different store and shelf's always full someone needs to check out why the shelves are bare or cycle counts are not being done

I have been using Webster mass price chopper bakery to order birthday goods since I’ve been a mother for 8 years now. My daughters 6th birthday is today. The last two years both of my kids birthday orders for the months of November and February were either wrong or not made at all and all my order except for this recent order were made up to 3 weeks in advance.

This order I made 24 hours in advance, no where in their bakery does is state any type of time frame they need to be given when making a cake order. So I called the day before and specifically stated if it’s too short of notice please let me know now and I’ll go elsewhere.

The gentleman I spoke with was very polite and assured me that my order of 24 cupcakes would be ready the following evening. The following evening around 8pm I…

I bought a precooked rotisserie chicken for $7.99 . It was the size of a Cornish hen and so burned and dried out there most of it away . I can buy one at Walmart for $4.99 , twice the size very moist and great flavor and not burned

I was shopping at ur store on Madison Ave Albany ny. One of your employees was pushing cart and almost hit me. I told him he needs to relax. He goes off tells manager I cursed him out. Assistant manager comes to me.

Tells me the guy is a nice guy. I’m in the wrong. I asked him to look at camera. He cant. He gets manager comes. And tells me I’m very hostile. Wen I’m trying to explain This was really nerve annoying.

I asked her to look at camera. She cant. I don’t understand. Theresa Campbell. Is the manager. They r both telling me. I’m wrong. When neither one of them was there. And they didn’t check cameras. I swear. If y’all think your gonna sweep this under the wrong.

U have another thing coming. This was highly unprofessional!!!!

Went to price chopper Oneonta ny at 6pm tonight to do some shopping. Wanted to get some fresh red meat but it was all getting covered up and put away. Went to the hot food section to buy a cooked chicken and a couple of hot meals. All put away. No one making pizzas.

This is 6pm people, dinner time. Others in the area were also frustrated. Talked to a manager and she said sorry, we don’t have enough help. Really? This is price chopper. very disappointed.

They take the phone off the hook because it’s ringing too much. They don’t know what’s wrong with the automated refill system. And they are very slow to accommodate you.

I was at Price Chopper last week trying to purchase a container of strawberries and every container had mold on the majority of strawberries. I have never left a bad review on anything in my life but this horrible to be selling strawberries that are covered in mold to people.

How could you want to sell a product with mold to your customers? Tonight I had went back to the same store for a tub of ice cream. I was so disappointed when I got home the entire thing was freezer burned.

How can you keep products on your selves that are covered in mold or freezer burn? This isn't right to do to your customers that spend money on your products.

Earlier today I sent my adult daughter w her younger Special Needs brother to do our weekly shopping @ the Norwich Price Chopper on Rte 12. She stopped @ the Deli counter & asked to have some sandwiches made. The young man who had been standing behind the counter appearing to wait for them was Hostile & Rude in the Extreme in his response to her request.

My daughter has subsequently learned, after speaking w the Deli Manager, that the Deli does not take requests for sandwiches. My daughter responded to the Deli Manager that the person who spoke to her should have just politely told her that rather than being Abusive.

Since this employee had been watching my daughter & son approach the Deli our suspicion is that this employee was Hostile because my son is of Asian descent; I doubt if he'd…

Went to New Hartford NY store last night. 12/23/2021 10:45pm purchased a visa gift card for 300 dollars. When the clerk cashed me out it said card could not be activated but yet it charged my debit card the 306 dollars.

She said there was no manager to help or void it out to call the visa 800 number. I did and they said bring it back to the store . Which is 25 miles away. How can you allow a store to be open without a manager.

At the self check line if you have more food than you do food stamps you have to have an attendant come over and ring your purchase through her terminal. I scanned my card four times and went through this whole process and she came over and then I scanned it again and waited and waited and she came over and finally after the fifth time, 15 minutes later, she remembered that she needed to manage the food stamps.

How humiliating and stressful to even have to have an attendant involved while everyone watches. Like it's not embarrassing enough to hit hard times!

my name is Kevin Hil and i frequent the Price Chopper located in Shrewsbury ma, I am extremly upset with how long i had to wait at the meat counter, i waited 10 min, which is rediculous to begin with, then i go down to deli and ask for them to call someone to meat counter, again i wait and wait and wait, until ive exauted all the patience i have left and

just leave to finish getting my other groceries, i check out and am still very upset about not being able to bring meat home to my family, so i ask to speak with a manager, guess what happens next!! It and wait onece again until i give up and just leave, this happens 90% of the time for me at this store, there is never anyone at meat or seafood counters, how hard is it to put a bell or some kind of devise to let employees know someone is…

I use Price Chopper Pharmacy for all of my prescriptions each month. Most of the employees are kind and helpful, except for one. Now I understand that people have bad days sometimes, I have them myself, and I don't go around reporting everyone for having a bad day, but this issue is far from that.

Jill at Price Chopper Pharmacy in Norwich, New York has been repeatedly rude and unhelpful to me, singling me out due to the medication that I am on. I don't take this medication for the typical reasons of substance abuse that people think of when they see this medication, but regardless, even if I was, that does not give anyone a right to single someone out and continuously be rude and unhelpful because of it.

When I call about other medications, such as antibiotics, she does not act this way,…

False advertisement on hours. Employees do not care about customer care or customer approval.

I live in Newburgh and shop at market 32 everyday and there’s a lady in the front end who I was told is the manager mariceila she was very rude and none professional to me I didn’t get the service I need I try to explain to her my item was already open and she I couldn’t return it but in aggressive voice

People working in ANY of your pharmacies should be mandated to be vaccinated for COVID. Why would you allow an employee handling drugs for elderly, ill or sensitive people without a vaccination???

I learned today at the Glenmont pharmacy that one of my favorite people (who handles all of the prescriptions and other meds has not been vaccinated. I was very upset by this as she had just used a pen which she handed to me and stood there talking with me for 10 minutes, albeit with a mask, but in this sensitive area, I do NOT think a mask is enough. Do you?

Very, very disappointed.

i have never written a review for any thing!!! i just am totally discussed with the meat at my price chopper i have been shopping at this store for over 7 years and it just keeps going down hill i have had to throw out meat in my last to shopping trips....

it looks pink on outside and all grey inside... chicken thighs on sale yuck unless you cook right away doesn't seem to last even close to SELL BY DATE i understand things are not like they were a few years ago but there is no need to sell bad meat

The rude pass off from department to department when trying to pick up my catering order that was place 4 days prior was appalling. The Stromboli and sub employees we awful to me. My order was no complete nor did anyone want to look throughly for my whole order.

The only nice one was Jill in the cheese department was the only kind soul who apologized for not having her portion done because she never received the order. I NEVER order catering from market 32 again.

99, $1 off the regular price. Supposedly, making the selection on line gives a credit for the item thru the store card . When I got home I checked the register tape and found the sale price had not been credited.

This is the second time I have experienced this, only this time I did not discover that I had not been credited until I got home. The amount is not great; in each case it was only $1, but to me it seems little more than a scam.

My confidence in Price Chopper has plummeted. If they are going to treat me this way, then I might start shopping at a different grocery store. The other store may not have coupons, but it seems that Price Chopper also does not.

Our local store #164 never have enough sale items stock. It’s almost like Bait & Switch of yesteryear. I will travel to store #12 to purchase my items.

worst customer service at the deli counter, the workers were absolutely miseraBLE. Then at checkout, people were on their phones while working. the kid taking care of us was telling people behind us to go to next register where these was no one working. RUDE,RUDE,RUDE!

what happened to the smiling faces and the greetings we used to get. very bad service.

Re: Glenville, NY store

The wing bar is back and I was very excited about that - but the wings are either totally unlabeled or obviously inaccurate every time I go to this store. When I went yesterday, some were labeled "garlic parmesan" but were clearly actually barbecue or regular wings.

I have only actually purchase wings once since the bar reopened, because it is obvious I can't be sure what I've got. I would REALLY live to get some wings one night, but I need to know what I'm buying.

(My favorites are duck sauce wings, garlic parmesan, or barbecue. Sadly I do not like hot wings and last time the hog wings said they were chipotle barbecue? So I didn't buy them? But maybe they've always been chipotle and they weren't too hot so I didn't notice? Unclear )

I have recently started using the instacart option for shopping due to shopping for my elderly mother. I have found it to be quite infuriating because there is NEVER any of the sale items in stock from the flyer. Today I picked up my order and was missing almost HALF of the items I ordered due to not being in stock!!

I tried a 2nd store to be delivered this time but again only half of the items I needed were available so I canceled the order. So tried a 3rd store and again out of 11 items needed only received 3!!

This is infuriating cus there is no communication with instacart and the stores product availability. There shuld be some kind of a link between them so the customer can receive their items without having to pay all of fees and charges for the use of Instacart just to get…

I went into the Wyoming Pa Store had a problem with self check out. The young Girl Raleigh ignored me when I went to confront her about my issue and she continued to grab with fellow employees. While I could not get ahold of store manager she was no where to be found.

I left items in the bag and walked off . The machine did not let me complete the transaction .

I want to compliment not complain but where do I do that? Joanne B at PriceChopper Market 32 Route 50 in Saratoga Springs was excellent today at Customer Service! Patient, kind, helpful! She puts a good name and face on Price Chopper!

I left my PC card accidently at home; the card is under my spouse's name. Price Chopper does not conveniently take phone numbers; you need to have the license # the card is under. Spent an hour shopping and couldn't purchase for the sales.

Complained to Customer Service and the 30 something year old guy just grinned and said that was policy. I might expect that from an 18 year old, but really. 6-27-2021 at around 1:30. Shoprite down the street is is much more customer-friendly.

They take phone numbers if you accidently forget your card. Love the new brown carts but going back to ShopRite. Better prices and much better service.

I was shopping at the Kingston pa location I asked a employee where I can find a item and she was just so rude looked at me and walked right away like I wasnt even their and on top of if I'm not sure how she even works their she had this bad odor glad I seen her name tag said chastity

My mom and I spent 120. On food at fulton price chopper today, the girl that waited on us according to the receipt was; Manager Julie Partridge on register 11, my mom is 93 and doesn't hear very well, she ask her the amount a second time and

instead of telling her again she pointed to screen, I guess she didn't want to repeat it to her, she asked if we needed bags , I replied no we have some most the girls take them and pack our groceries, like I said moms 93 and I'm 66, she had no intention of helping us she just shoved them down the other side for me to do,.

She was definitely not a friendly person, and I could not believe how rude she was for a manager. We have been in there many times and never been treated as such.

I shop at price chopper at leaste 4 nights a week. I arrive same time in between 10:30-11:00 PM . On 6-1-21 I had the worste experience . And was left absolutely DEVESTATED. I had a huge amount of groceries and before I cashed out I realized I left my advantage card in my car.

I left my cart and ran to my car to get my card , on the way out I saw one of the stock boys and explained how I was running to my car,, his reply was “ oh no problem “ I then reentered the store and grabbed a few more items I needed.

Then that same stock boy approached me and said “ sorry but we already closed up for the night” I had been there over 1 hr shopping. There was no announcement given NOTHING.!!! And the same stock boy knew I was running to my car.

WHY didn’t he say something to me. I am there all the…

In the Massena ny one there is a girl there and she is beyond rude all the time she goes on Facebook and writes things about her customers which is totally unprofessional. If she hates it so much then just leave.

I want to be left anonymous, but I’m tired of it, I will send you one picture of how she degrades customers. She has been saying this stuff for the last month

I love your store but can not shop there as you allow customers to shop and enter the store without a mask. You are endangering myself and my family.. .why?

I sent my son to the Market Bistro #138 what an experience. 00 Chicken Tuesday. well, when he got there they didn't know anything about it. no fresh sides and the stuff was cold and mushy. they tell him that he had to go somewhere down the other side to pay but then said he has to pay around here.

the kid was new and didn't have a trainer there to help. very upset. my son was so upset he couldn't breathe with all the stress. he had to use his inhaler. 99. which was the worst Pricechopper ever been but was suppose to be the best .

I am sure you will get more complaints. the date was 04/13/2021. at 4:31 pm. my phone #5182792995 Address: 202 Guardian Ct Waterford NY 12188

I go in the ballston ave, Saratoga store frequently and use self check out. On a number of times there I have asked questions or for help from Hailey only to be treated like a bother. She is not friendly or personable.

I asked for a paper bag that she just swung at me. look it up myself, so after 7 minutes her and 2 other associates were able to find the code. Just unbelievable!!

Customer service in the Deli department is severely lacking in the Alex Bay store. My wife and I were buying a boat load of groceries since we actually do live on a boat in the summer. We asked the gentleman behind the counter if we could try the chicken lunch meat before buying 2 lbs.

He cut a small sliver off and handed it to my wife. I then asked if I could try it and he said “no, we have a policy here”. I told him it made no sense when I was prepared to purchase 2 lbs of it without tasting it. He didn’t care.

I told him I didn’t want it and he then through up his arms and said “have a nice day” in the most sarcastic manner possible. I was prepared to spend over $100 that day and because of his rudeness and total lack of customer service I hesitate to ever go back to a store with such…

I have purchased spoiled milk and cream at least ten times within the past few months from the East Stroudsburg Price Chopper. Ridiculous. This includes store brand and "Hood" brand.

The price chopper store in Dunmore Pennsylvania has stepped over the line too many times with this covid-19 stuff. You have allowed other Shoppers to harassed, threatened, the violent, publicly humiliate and shame other customers while they are peacefully minding their own business and shopping and you have gone way out of control with this! I will be filing a detailed complaint that there were two separate occasions of this and your store employees never did anything to intervene or do you ask a late the situation.

Although we love shopping at your stores we were shopping at your St. Albans location on July 1st around 1:30 and were treated very rudely by one of the associates when we asked about bags when we were cashing out at self checkout.

We were told very rudely "you can take paper bags for 10 cents each or carry your items out. Those are your options". And the only places that have signs about bringing your own bags are at the registers. And when we were leaving she and another associate were laughing and saying "it's been interesting watching people carrying things out".

There needs to be signs at all doors letting people know that they can use their own bags. The associates saying that for customers to hear was VERY UNPROFESSIONAL AND UNCALLED FOR

Just recently went shopping there and if course as everyone is complaining about the prices, and understand about some of the reasons shipping etc, but there is plenty of beef and rancher's all say the same. 00 a pound, absolutely ridiculous. 99 a pound.

Totally done with Price Chopper/market 32. To many times, doing my shopping exclusively at BJ'S from now on.

On 5/5/2020 at approximately 10:00 AM we entered the Oneida Price Chopper wearing our masks and gloves in compliance with COVID-19 prevention guidelines. On our way in, there was a elderly man approaching the entrance without any face mask. I told him he should have a mask and he ignored me.

we started shopping and peoples were not following the arrows indicating the direction they should be going. The elderly man was not following any rules at all. There were two registers open, and one self serve register. The lines were long and no one for the exception of a few customers were keeping the required distance.

My wife had to tell the elderly man to back up, and that he was breaking into the line. The woman that was at check out had over 20 items in her cart, in a express line 12 items or…

I shopped at Manchester Price Chopper at April 9th and when I went into my fridge to get cheese and Orange juice in a container. I notice that all the cheese had mold on it and the juice build up pressure.

I open the juice and it spilled all over and smelled. So I looked at the fruit and Veggies I purchased they too went bad in matter of 3 days. I'm very disappointed because the store customer service during the "stay at home" are very rude and on top of it all the food quality is diminishing.

It's hard enough during this COVID-19 pandemic that when getting grocery we have to be treated like savages and are given the lowest quality food from these grocery store during these times, shame on you.

the pharmacist at the Warrensburg Health Center Pharmacy was very rude and unprofessional to my customer I am a cab driver in this pharmacist told me his name was Jared which I don't believe that it was because he would not give me his last name they were rude and unprofessional my customer was very upset that he started screaming at him and would not give him the prescription he was there to pick up

Went to shop during senior hour 6 am, on Friday, yesterday central ave store Colonie. Shelves were empty, no soups of any kind no paper products, no fresh baked goods , I was told still 45 minutes away from fresh baked bread.

So apparently it’s ok for seniors to come in and shop leftovers from the night before whole store is preparing for the 7am crowd. Thanks, had to go to another store to get fresh bread and soups tuna ..

49. The Covid-19 driven policy of no refund/no return was cited when I tried to take back the package which had puffed up in my refrigerator when I retrieved it for dinner. I had bought 2, and only one was obviously bad.

An obvious return of funds was in order, but now Price Chopper is entranced in my mind as a company that won't stand by their product, and indeed sells bad meat. I understand the need for caution, but they just lost a customer.

One who communicates with others.

If I could give a 0/5 I would. I placed an order from Price Chopper on 3/13/20 at 7:40pm for pick up scheduled for pick up 3/14/20 between 7pm-8pm. I did not receive a call, I looked on my account and the order said canceled.

I called Price Chopper Slingerlands and was given Instacart’s customer service number. The person that answered the phone did not want to help. I called Instacart and the hold time was very long and I was placed on hold for a very long time and was told the order was canceled because they didn’t have staff to fill the order and an email was sent.

They said they could not un-cancel the order and I would need to place the order online again. Since there is a pandemic going on in the US the proper thing was for a phone call to be placed to me instead of an impersonal…

Yesterday on Jan 10th I shopped at your Watervliet Store #245 and purchased a 12 pack of Snapple. 99. 99 for the Snapple. I saw the overcharge as I got into the car and immediately went to the Service Desk inside the store.

After waiting in line for over 20 minutes. I pointed out the mistake to service person only to be shown a flyer that I has to purchase two packs of Snapple for the discount. I was livid and would have returned the item but did not want to wait another 20 minutes in line.

First off not everyone looks at a flyer and even so the store display should have said the same thing. This is false advertising in an in-store display. I request I be refunded the difference in the Snapple and fortunately I live in Albany and was only in the area that I decided to stop at this store…

I use to work for price chopper in gouvenure ny and the Alex bay store my experience at the bay was wonderful but my experience in gouvenure was rediculous and then I had a bad week of personal issues at home and was terminated this after I worked 50+ hours a week , went above and beyond for my Dept/ company on more than one occasion and the things I saw and know about the way the deli dept is ran the short cuts and

lies to corporate and customers the unsanatary , ways I do believe corporate should do a undercover sting or have a secret health code inspection on the store, corporate would be shocked .. I have worked retail for years ,I worked for Wegmans for 7+ years and I see a huge difference between chains let alone just between the two stores I worked I loved my experience in Alex bay…

I when to price chopper in Hamilton NY. I when to the self checkout. Susan was wonderful. When I went home I looked on my bank statement. I showed I was charged twice. So I decided to go back that day so she would remember me.

because I was trying to move money from my savings to my checking and it was popping up with a partial payment. So Susan takes me to customer service. And unfortunately there is where I was very unhappy. Brenda seemed like she was unhappy to help me or take care of me.

And I couldn't say any word because all she said was I couldn't understand and I don't know what you're talkin about. Maybe if you would have listened instead of yelling at me. One of the worst customer service has I've ever had.

unfortunately I don't think I will come back maybe I will go to my…