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Postal Service

1.0
184 complaints

Complaints

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Robert J Osenkowski

Jul 21, 2019

mail on this rout is deliverd to the wrong boxes very often, every one on this street has to bring the mail to it's rightful owners. this problem has been going on for quite some time.

I have had some of my bills and payments lost and charged late charges for late payments. all I'm saying is that we don't get paid to deliver mail.

I wish someone could look into this problem.

Thank You

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Leila Zimmerman

Jul 20, 2019

The postal clerk who is usually scheduled every day is extremely unpleasant.

When I asked him his name he said his name is Troy but he never wears a name tag so I do not really know.

His attitude and demeanor are remarkably rude and offensive.

He is rude and his attitude is that we, the patrons, are a bother.

Something must be done about this!

It has gone on for too long!

Where is management?

Who thinks that this is acceptable?

He regularly barks and shouts at the patrons.

He is 100% intolerable to deal with.

People cower or shudder before they have to go in.

We would all rather not deal with Troy, but if we must, then train him and coach him to be a better employee instead of forcing us to go to neighboring post offices because we are avoiding getting treated in an abusive…

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Karin Benamou

Jul 16, 2019

I mailed a certified letter July 5 with birthday card, gift card and check from the Atascadero, CA post office, destination Spicewood, TX 78669.

The letter was received the same day in the Santa Barbara transfer station.

After that the letter could not be tracked anymore.

I filed a claim on July 13, Claim number CA143A02181.

I received a call on July 15 from the Marble Falls, TX post office that they could not locate the letter there and basically that was the end.

The post office did not make any more efforts to contact me as to the whereabouts of the letter.

I refuse to let this matter rest.

I believe that there is stealing going on in the Santa Barbara post office, as my son had similar experience when he sent something from Texas.

All tracking stopped there.

I insist that…

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SANDRA OJANOVAC

Jul 13, 2019

The mail person keeps delivering my neighbor's mail to me and mine to "I don't know where" !!

Yesterday, my neighbors all had their mail in another neighbor's mailbox.

I had the mail of "three" different people in my box.

But NONE of my own mail.

I am concerned about where MY mail may be going.

In the nearly twenty years I have lived at this same address, I have never had this problem.

This has been going on for at least the past 6 months or more.

PLEASE, I hope you can correct this.

My address is 6704 Sloane Place, Naples FL.

34104

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Dewey Porter

Jun 30, 2019

I live in a 114 unit apartment building connected to another 114 unit building.

Both buildings have 8 floors, but have different addresses.

One buildings door faces south, and other faces north.

One door is southeast, the other northwest.

One is 35700 e michigan ave wayne mich, the other 35800 e michigan ave.

48184 is the zip code of both.

I live in the 35800 building, and at least once every couple of weeks receive mail that should have been delivered to the 35700 building.

One day I received mail for two different apartments that are in the other building.

This morning while leaving my apartment I see two letters taped to my door, with a note that they were delivered to the right numbered apartment, but to the wrong building.

One letter was my bank statement, the other a loan…

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Robin Thomas

Jun 29, 2019

Very poor delivery service.

Today our neighbor got ALL of our mail.

Quite often we either get someone else’s mail or they get ours.

Our bank statement was evidently delivered to someone else and put in our box later on a Sunday.

I guess from a neighbor but it was opened!

I have watched this person and she is always on her cell phone.

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donnie barnes

Jun 25, 2019

I do not get my mail ,my mail does get is not delivered to the people or co.

I send it to meaning my bills are not paid.i get other peoples mail, I go to the postoffice they never admit any wrong on there part I just want my service right ,I have been at this address for 40 years why can I not get some help?

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DAVID S MAZUR

Jun 13, 2019

WHERE IS MY PACKAGE-#9450209699938498881438???

TRACKING INFO SEEMS TO SHOW YOU DON'T KNOW WHERE IT IS.

THIS WAS SUPPOSED TO BE A FATHER'S DAY GIFT OF ANTIQUE BOOKS THAT WILL NOT ARRIVE ON TIME.

WHO WAS THE POSTAL IDIOT WHO SENT A PACKAGE GOING FROM MICHIGAN TO MARYLAND ON TH EAST COAST TO MIDWESTERN STATE OF IOWA.

THIS EMPLOYEE NEEDS TO BE WRITTEN UP.

I PAID THE SELLER OVER $30.

00 IN SHIPPING FEES.

I WANT THIS MONEY REIMBURSED TO ME FOR THIS BLATANT SCREW-UP SINCE JUNE 7, THIS PACKAGE SEEMS TO BE WANDERING AROUND SOMEWHERE IN THE US.

BUT TRACKING DOESN'T SAY WHEREIS THIS PACKAGE TOTALLY LOST.

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Nathan P. Jilek

Jun 12, 2019

I am a resident at 2819 Krenek Ct.

Rosenberg, TX 77471.

Over the past year I have had at the very least a dozen packages lost or delivered to the wrong address.

I have complained to the manager every time since the 3rd package was loss or miss delivered.

Every time this happens (which happened again today) I am told by the manager that this will not happen again, yet it always does.

This is what I was told by the manager last month when another package was lost.

Every time this happens which is about monthly, I have to take the time to drive to the Rosenberg TX Post Office (because the Rosenberg Post Office will not answer their phone) to try and find out what happened, because the Rosenberg Post Office will not do their job properly.

Over the past 40 years I have never had a…

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raul arroyo

Jun 7, 2019

No response from Customer Support.

The majority of mail was delivered to my address during a Hold Mail period.

I'd like to prevent this from happening again.

A response advising me on how I may ensure that the Hold Mail process begins would be appreciated.

Hold Mail period was 22 May to 30 May.

Confirmation # CAH345971054.

I e-mailed Customer Support upon our return - 29th of May.

I return 1 day prior to end of a Hold Mail period just in case the mail is delivered on the end date.

However, to my surprise, I found my mailbox stuffed full of mail.

I also visited the postal station to pickup whatever mail had been held back.

Yes, there was a handful of mail and one small package at the station as well.

So, if you don't mind, I'd like to know what, if anything, I can do to ensure my…

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carlton king

Jun 7, 2019

Paid a company for Graduation pictures envelope clearly says pictures do not bend, But my mail carrier from the 83rd St. office can't read because they bent the package then had the nerve to be rude.

SERVICE IS JUST AWFUL.

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Jim Luna

Jun 6, 2019

Confirmation or Tracking Number 4205690192023901007571000000611581 Additional Case Information ca143197483 I am getting no help from the local post office you sent my case to. need help finding return package to get my refund for item purchased.

I have had an E-mail from a local post and they said package never left post office I took it to.

I asked who was going to cover the cost of the item and they said the complaint was filed with the wrong branch.

I did not send the complaint to them the people at the 1-800 # did.

Lisa Pritchard said she was closing the case

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spencer lande

Jun 4, 2019

6/4/2019 made an attempt to retrieve a package with a yellow card and was treated like a thug by a female with dirty blond hair and glasses. refused to give her name and yelled throughout the post office at me. it was in fact the Arizona city post office mistake by placing this yellow card in my box number 2389. she was very rude and said she gave my package away to another man. illegal at that. she yelled this at me. left post office very upset and angry. never apologized or showed any respect towards me a customer.

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pauline mccarthy

Jun 1, 2019

I had requested no delivery of mail for the period 5/23 to 5/27. i also asked one of my neighbors to check to make sure that there was no delivery.

However, my request was not completed and i had a lot of mail in my mail box.

This has happened before and i did nothing.

Now i want to know why?

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Amanda atwood

May 22, 2019

Mail lady refuses to deliver my mail because she says she has no route card.

I have mail and packages being held at the post office and I have filled this card out 2 times already.

I'm sick of it.

They lose the card and refuse to deliver??

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Kay neal

May 8, 2019

My package was not delivered on time. it was supposed to be there yesterday by 3 pm.

My grandson called and said he didn't get his cake.

I have called and now they tell me it won't get there until Saturday.

Why make people pay so much and then it's not delivered.

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Randy Haufe

May 7, 2019

Dear Sirs;

I mailed 100 post cards on May 3rd.

Due to the size of the cards, the postal clerk required me to purchase 1st class stamps instead of the discounted post card stamps.

The post cards announced an event scheduled for May 5th.

The post cards were for local delivery (less than 5 miles from the post office), yet they did not arrive until May 7th, depsit ebeing told by the clerk that they would be delivered on May 4th.

This is unsatisfactory - especially when you make I paid for first class postage.

There is no reason why it should have taken so long to deliver these cards just across town.

If you are not going to deliver the post cards the next day - then don't make the customer pay for 1st class postage.

Thanks Randy Haufe

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Peter Fischer Sr

May 1, 2019

Every time I receive a package the box is practically destroyed and its contents damaged.

In addition I do not appreciate the uncaring attitude of the individual that delivers it, and I have a specific example.

I am not the kind to complain about every little failure but enough is enough.

Any other business would go out of business with service like this.

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Stephanie Becton-Brown

Apr 30, 2019

The mail person who has been delivering to 1405 point St Baltimore MD 21231 has been leaving packages just laying around.

Today I found 4 packages for 1300 Thames St tucked on top of the mailboxes in the corner.

This is strange because packages go in another area with lockers all together.

This has been an on going problem.

The delivery person was here last on April 29,2019 around 5:30 pm.

The carrier is always on the phone, and extremely unprofessional.

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BETTY P GREEN

Apr 30, 2019

I HAVE NOT BEEN GETTING MY MAIL SINCE THE ORIGINAL CARRIER IS OUT.

I HAVE REPORTED THIS TO THE LOCAL SERVICING POST OFFICE WITH NO ACTIONS.

I HAVE VISITED THE POST OFFICE TO TALK WITH THE MANAGER REGARDING THIS MATTER.

I HAVE NOT RECEIVED ANY RESPONSES OR ACTIONS.

I HAVE HAD TO PLACE A FREEZE ON MY CREDIT REPORT AS MY MAIL IS NOT COMING TO ME BUT APPARENTLY IT IS GOING TO SOMEONE ELSE.

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Gail Thomas

Apr 29, 2019

I have major problems with my packages being delivered to my door.

I have attempted to talk to a postal employee several times and I am either put on hold for an extended period or someone picks up the phone and just lays it down. ( You can hear laughing and talking in the background.

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Chris Felicijan

Apr 24, 2019

The Post Office at 1075 N.

Tustin St, Orange, CA has had several water leaks for many years and there is toxic mold growing in the ceiling tiles.

I spoke to the Supervisor and she indicated that it has been looked at.

However, these water leaks have been there for over a year and are only getting worse with each rain.

Looking at the problem does not fix it.

Mold is there and toxic.

Many people have COPD and asthma which are negatively effected by exposure to the toxins in this post office.

As it is the main branch, people must go there to do certain business.

This problem needs to be fixed immediately and all the moldly materials removed under containment!

You can look at NY City directions for remediation it you don't know what to do.

When I asked to be accommodated and pick up…

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Juanita Clark

Apr 22, 2019

Hold mail confirmation CAH 340877004.

Placed mail on hold online 3/30/2019 thru 4/20/2019.

Wanted mail delivered on 4/20/19.

Mail was not delivered.

Called Florence Villa Station, Winter Haven Fl.

She said mail would be delivered 4/22/19.

Mail was not delivered.

Called Florence Villa Station 4/22 and was told by male, by name of Jarrell (sp) that he checked with carrier who said there had been a written note on my mail and there was some confusion but mail would be re-delivered on 4/23/19.

I told him the confusion had to be on his end as I was looking at my hold information on line (I had saved it on computer).

There has been an ongoing problem with delivery service and the carrier.

I have received mail that was not remotely resembling my address at least twice a week.

Also, a…

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Ann-Marie Seaborne

Apr 20, 2019

I have been waiting on a package: tracking # 9300189843901372262210 My address is Nashua, NH.

The above mentioned package arrived in the Nashua distribution center yesterday.

They sent it to Milford P.

O. today??????????

This is not the first time a piece of my mail has been rerouted from Nashua distribution to another surrounding town (P.

O.).

It then takes a day or two to come back to the distribution, then another day to deliver, Honestly!!!!!!!

THEN...

I try to contact USPS by phone....always a 45-60 min waiting time.

Are you guys for real??????????????????????????????????????????

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Boyce Bradley

Apr 9, 2019

Mail not delivered from April 6 through April 10 when a large amount was delivered before 8 AM.

Person delivering mail had no explanation.

The entire street had same experience of no mail service.

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