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Postal Service

1.0
280 complaints

Complaints

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Patti L. Thompson

Jan 23, 2025
0

99 because the bank DID NOT receive payment until January 22nd. In my research, the check went from Louisville, Kentucky to Oklahoma, then to Indianapolis, then back to Louisville. 99 because it is clearly the fault of the USPS. I would give you 0 stars if I could.

What a mess the postal service has become. I would be ashamed if I were you.

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Delivery Complaint

Jul 11, 2024
0

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Mabel Rusch

Jun 18, 2024
0

Terrible experiencia, envié paquete para que llegara en tres días y aún no lo ha sido recibido. USPS envío el paquete a más de 1 hora de viaje de la dirección final a pesar que lo tuvieron a 10 min. de la entrega.

Después de varias reclamaciones la respuesta de USPS es que fue culpa del agente que me recibió el paquete que me informó mal. No hubo contratiempo del clima ni nada que pueda justificar esa tardanza solo el MAL TRABAJO DE USPS

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Norman Wilson

Mar 5, 2024
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I am not receiving my mail on time and am getting charged late fees when I pay my bills. I live in a rural area in Missouri and mail is delivered

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Elaine Diaz

Jan 18, 2024
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Mailed a perishable pkg. 00. 8 days later, pkg still not delivered. Contents is ruined and they won't refund my postage fees. That isn't an option according to them. UPS in the future.

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Frank K Collins

Dec 26, 2023
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I have filed four times for a temporary change of address and in six months have not had even one piece of mail forwarded . I paid for a post office box for the last six months at the post office the mail was to be forwarded to and the "gentleman" at the post office, Berlin, Maryland 21811, was, in my opinion, uncooperative and rude when I spoke to him about my problem.

Does the Post Office do anything right? Please forward my mail on a temporary basis from 923 W. Oakmont Ave. Nampa, Idaho 83686 to 20 Broad St. O. Box 425 Berlin, Maryland 21811. Thank you Frank K. Collins

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Evelyn Nieves

Nov 9, 2023
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The Postal Office located at 3801 SW 117th Avenue Miami Florida 33185. My complaint is about one employee that is rude, arrogant and hostile towards the customers as well as with her co-workers. During my visit there today 11-9-23 as well 2 other visits this year I have encountered the same behavior from this same employee.

She is very loud mouth, rude and disrespectful with the customers and with her co-workers. This is definitely no way for our community to be treated by this one particular employee. I respectfully request an investigation of this employee be done as soon as possible.

I only go to this post office because it is the one assigned per my address.

However, I am fearful for my person as well as for the others at this location. This employee had created a hostile…

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Michael Cohen

Oct 11, 2023
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The residents of 1433 Spruce Street in Philadelphia, PA 19102 have a problem. While the regular mail delivery person does a very good job, there is a temporary mail delivery person who fills in from time to time who is too retarded to put the mail in the mailboxes and just dumps the pile of everybody's mail on top of the mailboxes.

The people that live at 1433 Spruce Street don't want to tolerate this incompetence ever again. This was addressed with this idiotic buffoon before. We don't want him delivering mail ever again. We want him fired ASAP.

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Lauren Vigar

Oct 4, 2023
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My male lady just delivered mail to my home. None of it was for us, it was all for surrounding neighbors. She also pulled up to the house to deliver 2 packages. One of which is my B c's grandmother's belongings from out-of-state.

That I have been waiting for there were very strict instructions on the outside of the package. Do not leave it on the ground. Please put on table oftentimes. Our neighbor's dogs will come over and shred our packages. And we lose them, the items in this package are completely irreplaceable.

I watched from my window, her open her door lay them on the ground and drive away, and when I tried to run after her, she just hunked at me and kept on. Going I wanna file a complaint because this is extremely unnecessary?

It was extremely rude and most of all, it was…

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Michael Moore

Sep 11, 2023
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I just had a conversation with the Post Master who was very rude and stated facts that I have never been given notice by mail or verbal. I live in a very small town with a population of about 4 to 5 hundred for the last 11 years.

My location does not receive mail diliverys. So, I have a Post Office Box. Now the situation has always been that my packages, as long as it had my address on them, would be placed in my PO Box, but this weekend a package was returned to sender so I called the local office.

The man on the other end after I ask why my package was returned to the sender stated very rudely "that any mail or package without the PO Box Number on it would be returned to Sender" and that they had been telling everyone that for some time. Well, it was said about 5 years ago I was told…

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Robert Fleming

Aug 27, 2023
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I have not received an on-line order. The item was listed as in transit for the last 11 days. It has never reached any office The tracking number is: 9234690424339900002998. I contacted the vendor and they informed me it was shipped and in the hands of the USPS.

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Sylvia Rivers

Aug 21, 2023
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It is 8/21/23-7:40 pm & I don’t have my mail. Ever since my mail man has been changed my mail is not delivered or is extremely late. I.

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Joe Milder

Aug 17, 2023
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Same address 6 years never missed a package.Regular Mailman on vacation.Fill in mailman to lazy to bring package to door.Now it is in lost package center.I am disable and on fixed income.Package has 4 pair of glasses in it that I need.Pist office is no help at all.

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Clyde Sims

Aug 17, 2023
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I have a well displayed post slot,but my postman continues to throw my mail on the ground and I am missing some deliveries. I have tracked packages and the companies say it was delivered and it wasn't.

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Carol E Peck

Jul 28, 2023
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I watched out my kitchen window the postal lady go right by my mailbox with the flag up. I had a couple of important letters to go out and she totally ignored the flag up on my mailbox.. Address.. 439 0akland Dr. Gainesville, GA. 30501

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Lorenda Turillo

Jul 24, 2023
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Certified letter mailed on July 17, 2023 was never received. Post Office reply was "it can take up to 5 days for 1st class mail to arrive. So you just have to wait". My call to the local postoffice was on July 24, 2023

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Cathy

Jul 14, 2023
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USPS in Bethpage post office recieved my priority mail from Lindenhurst Post Office to deliver a mail to Rockville Center. @"'c c f They supposed to delivered it in TWO days. Now it STUCK IN TEXAS. Very frustrating. These people in Bethpage made postal service make USPS untrustworthy !!!!

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Linda Casira

Jun 14, 2023
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A ps3949 left at home. Went to USPS fairport ny front window to pick up package that required signature. I recall requiring ID if person did not have the PS3849 or if it was restricted. Have things changed?

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Dawn E Barrett

Apr 20, 2023
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I called the USPS 1-800-275-8777 number to file a complaint about getting the wrong mail in our neighborhood all the time. On 4/20/2023 at 3:30 pm I spoke to a rude woman named Anna. She could not really help me and would not tell me what state she was in. I told her I was in Illinois and wanted to know where I was talking to and she said she could not tell me. She was not any help at ALL!

My neighbors and I have to give each other the mail that we received wrong since the postal worker is in such a hurry to get the job done and does not correctly read the addresses. I am tired of doing his job. I have to drive the mail down the street and hope they get their mail I set on their front porch.

This person needs to be told to do their job correctly.

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Zerlina Medina

Apr 13, 2023
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Hello I live in Seymour, CT and one of the mail truck drivers dropped my package in the driveway in front of the house where vehicles pass through. A second vehicle came through and almost ran over my package. Please see attached photos. Can you please advise that packages should be dropped off at secure spot if it doesn't fit in the mailbox.

Thank you, Please advise.

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Rita Charlene McGregor

Mar 27, 2023
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s number birthday just all my information this postman needs firing she could just be stealing people mail an identity please address 75241 709 Grambling dr Dallas TX I'm Rita McGregor 972 802-0798

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Heather wirts

Mar 21, 2023
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When I purchased my home in October of 2021 I was not receiving my mail my mailbox was on the side of my house by my front door after getting the runaround from my local post office for months and not receiving any mail I was finally told that I needed to move my mailbox out to the road I'm a single mother I had no way of digging a hole but

I ended up putting the mailbox out by the Front Road and I have received mail ever since then up until a couple weeks ago I witnessed my mail carrier spinning her tires in her mail truck running up my yard just to deliver my mail let me remind you I am the only person on my road with my mailbox out by the road everybody else's mailboxes are on the sides of their house so I called my local post office again I told them what was going on and they…

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Carrie Becker

Mar 7, 2023
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I am so over the mail not being delivered until 7 and 8 o'clock at night when I have important packages coming. This is ridiculous and inconsiderate of your customers. Something need to be done.

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Christopher C Bailey

Mar 1, 2023
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Letter mailed to myself on Feb 7th did not arrive back until Feb 24th

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Andrea Slaughter

Feb 4, 2023
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I receive my mail from this location, sporadically. They haven't delivered my mail in TWO DAYS, and I'm expecting two checks from my place of employment, one which is over THREE WEEKS LATE. In addition to this issue, they put other peoples mail in my box, and I have to sent it back.

This happens about two to four times a week. I went to the Post Office, and asked to speak to the manager. She shoved a bunch of numbers at me, and seemed to be more interested in getting me out of her face than anything else.

I would appreciate prompt attention to this matter, before I excercise OTHER OPTIONS.

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Mike Shinder

Jul 12, 2022
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We haven't received mail in days while our online tracking shows multiple upon multiple mailings to be delivered...some very important

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Carla Burton

Apr 18, 2022
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The customer service clerks are always unfriendly and very foul. The atmosphere is always unpleasant and you feel like you are encountering women from the slums. That is how foul their attitudes are! I’m very disappointed whenever I have to go there for service.

I always leave upset at their displays. Enough is enough! They need to be retrained and taught better customer service skills!!!

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Philip Moerschell

Nov 18, 2021
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this is my 2nd complaint of mail delivery issues. On Nov 15 the rural mail was not delivered until after 7pm and on Nov 17 until after dark and I don't know when It is dangerous for your postal delivery people to be out after dark ( which is 5 pm now) so

many deer and elk and after 20 years here we have never seen such poor service.

Also about 10 days ago I sent a priority mail envelope from Post to Philadelphia PA and it took 8 days. Yet I still paid your very high price for priority mail ! the Prineville post office did phone me on my first complaint saying that just has so many packages and that was 3 weeks ago.

What will happen during the real holidays coming up Rumor here is the problem is in Portland Oregon with later departures to central Oregon

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Serena Long

Apr 21, 2021
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We moved to Brookport in December 2018. Since that time I have had several pieces of lost mail and then I started to have packages come up missing. It would say that it was delivered to my mailbox. 00 for each of those 2 packages.

My daughter had several packages of clothes that she never received. The post office always said that it showed it was delivered to our mailbox so there was nothing else they could do. So I signed a card stating that they are to keep ALL of our parcels at the post office.

Now on 3 different occasions there has been packages in the mailbox. When asked about why they were delivered and was not supposed to be and their answer both times was that the regular driver was off and it was a substitute mail carrier.

I have started having all of my packages delivered to…

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Diane Corbin

Aug 19, 2020
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I have completed 3 change of address forms plus one online to get my mail forwarded. I have not received any forwarded mail from 30141 in over 8 weeks.

I need my mail forwarded from : P O Box 88, Hiram, GA 30141 to 703 Hacienda Circle, Kissimmee, FL 34741

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Paul J Meshke

Aug 15, 2020
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On August 11 3 small packages were shipped and insured via Priority 2 Day Mail by ADI Corp. Two Packages were to go to Minneapolis MN, the third to Chicago IL. (tracking numbers below.) All were mailed from the Bellevue Post Office at the same time. The package going to Chicago arrived on Friday August 14th, four days in transit. The two packages going to Minneapolis did not leave the Seattle Distribution Center until 5:23 AM today August 15. They have been sitting somewhere for four days. I realize there are issues with the Postal System at this time, however this is totally unacceptable. Please investigate why the two packages remained in Seattle for 4 days before being sent on the Minneapolis.

Tracking Number 9410 8111 0824 3825 8167 94 Chicago delivered and signed for on Aug 14.…

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Richard Enniss

Aug 11, 2020
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Handi - capped and mail is still delivered to the street instead of the box by the front door.

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Biff

Aug 6, 2020
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Bought a CD last month on eBay... took the USPS 29 days to get it from Pennsylvania to Michigan! Completely ridiculous, I can only image that some old lady with a walker transported it by foot the whole way.

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Maria Spinu

Aug 1, 2020
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Incompetent service, very slow service, very long lines, wrong tracking information, - I can go on........

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Gary Parr

Jun 26, 2020
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I have not been receiving my personal mail for months. Every once in a while, I receive my neighbors mail. I live in an apartment building - the mail boxes are locked - so there is no chance anyone is taking my mail. I have complained SEVERAL times, to many different postal workers who deliver to my building. I am missing important paperwork that has been verified by the sender that it has been mailed. What else can I do??????

Very frustrated - Gary Parr

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Dorothy Currier

May 19, 2020
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I already have a case number. 08340869 This problem was supposed to stop but there has been no improvement. I can't get my carrier to bring packages to my porch. We are right on the main road. Fedex and UPS deliver to us all the time.

The post master said he would take care of it but there has been no improvement. I'm on disability and I need my packages and meds. My phone # is 928 537 2429 Please help!

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Frank Meszaros

May 18, 2020
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A counter person who never listen to me on my shipping. I told the USPS employ I wanted to ship by Priority & she shipped it by Domestic. It was from Phoenix to Tucson but still the same charge but a day longer.

This is not the first time if had trouble with this clerk.

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BC

May 6, 2020
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First of all, I would like to say that I am grateful for the postal service and for doing their jobs.

I am sure once the supervisor knows about this incident he will do what he can to make sure that the postman, Mark is more considerate towards the patrons. If only the supervisor can be reached by phone I would not have to do this because he is very responsive and considerate.

What happened was that I had scheduled a pick you and the next day of pick up I reminded the post man, Mark that I had a pick up...He mumbled something under his breath and gesture like he would be back for it. He did not come back for it that day. The following day, I left the packages in front of the mail box and he said he would be back for them...he did come back for them later and said that I needed to…

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Ken Manley

Apr 17, 2020
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Ordered stamps online, and noticed envelope stuck in top of three foot high fence gate, at sidewalk, fifteen feet from the front porch. Fortunately we saw it, not one of the many pedestrians passing by. Reference tracking number 9400 1118 9922 0179 2077 12.

We are assuming that this was done by a contract delivery service, as that is their unfortunate routine. USPS Carriers never do that

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Eunice S. Hamilton

Apr 15, 2020
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m. the postal delivery man confronted me in the front yard of my residence and told me to park in the alley behind my house because he could not drive up to my mailbox adequately. ” I asked him why he was yelling at me and to stop it, he continued.

This person has no right to instruct me where to park nor to talk to me the way he did. ” I really need and want assistance regarding this matter. Thank you.

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Ronald J Minarik

Apr 14, 2020
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This will be the 7th or 8th complaint I have filed in the last several months. I don't understand or know how to stop this from happening to me and hoping this can be resolved. I will briefly explain some of the troubling problems I have had.

The most recent (today): for 7 days plus the weekend I have had my informed delivery notification telling me I have mail. Nothing has been in my mail box. I have had medicines returned, bills not delivered to me. The bills and other mail has not been delivered to there addressed locations.

Several neighbors have been kind enough to bring our mail that was placed in their mail slots. I feel I am being punished or blackballed by the local post office for my comlaints. Please tell me this is not so and the USPS does not condemn, act or conduct it's…

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Guy Graves

Mar 27, 2020
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I ordered a package from Amazon to be delivered by the postal service and it says it was delivered on my porch, yet I have been sitting here waiting and nothing was placed on my porch or the houses near me. I went up the street and down the street.

My address is right above my garage. I get my everyday and so he knows my address. I'm tired of this crap and service......

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Tatjana Simpson

Mar 27, 2020
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Our USPS simply refused to service my address because of a absolutely bogus accusation the carrier made just so she can get paid without delivering my mail. I can not always go to the next town to get my mail.

I work for a living. The supervisor is very rude and unprofessional.

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Annette Sanchez

Mar 10, 2020
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The relief carrier does not push the mail all the way through the slot.He has been doing this everytime he has delivered here.I wouldn't be so concerned if he shut the door on the mailbox but he doesn't so its obvious that the mail is sticking out and a passerby could grab it.I watched him today and he didn't even try to close the box.If he leaves it open he should at least push the mail through.Our regular carrier is a pro and doesn't have any problems.

Annette Sanchez 1739 Coalinga Ave Richmond Ca 94801

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Pike County Water District 1

Mar 9, 2020
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I am complaining that the mail does not get delivered. Our office sends bills out each month and customers do not receive their bills and this is costing the District money, by re sending. We are not the only business or person that is complaining. I would like to know where is our mail that we send is going? We never get it returned to us even though it has the return address on the envelope. The District has had to pay penalties because our payment is late to a vendor. This not right!

The postal service is a zero in rating!

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darrell barber

Mar 1, 2020
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I'm still having issues with my mail being placed in other neighbor's mail box. I'v been going through this for a year. My name darrell Barber 231 d nothclarckson st charlotte, nc 28202 9803186795

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Lois Jean Joiner

Feb 28, 2020
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We are not getting our mail in the correct mail box, some of the other mail carrier are not putting my mail in the right one !!! We are having problem here at the Senior apartment

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Michael Slocum

Feb 26, 2020
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will not deliver packages or mail to my address. I was hung up on while talking to an employee at my local post office at Fort Madison Ia. 52627

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Helga Rogers

Feb 20, 2020
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CS # 06339307 from 1/29/2020. Was told would receive a call from local Post Office. As of today, Feb. 20, 2020 I have not received a call.

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SHARON J TAKEDA

Feb 14, 2020
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Mail is not being delivered or is being delivered to wrong address, or placed in the wrong slots in locked banks of post boxes in my neighborhood. I have found mail belonging to a neighbor in the middle of the street, and had to deliver it to her.

A few weeks ago two postal trucks showed up in my neighborhood at 7 pm and were shinning flash lights in my neighbors' post boxes. They did not appear to be delivering mail and should not have been in the area at that hour.

Yesterday, postal worker delivered something to my neighbor but was not wearing a postal uniform. I think that mail should only be delivered by persons in uniform for obvious reasons.

I have not received two important tax documents from financial institutions, mailed out Jan 27 and Feb 5. both should have been delivered. I…

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