Papa John's

I placed my order at 4:00pm for one pizza and received a notification that the pizza would take 35-45 minutes and the pizza tracker said that it was on its way for over 30min.

At 5:15, 1 hour and 15 minutes after placing my order, I called the Papa Johns store to ask if they were having trouble finding my apartment.

The worker on the phone rudely answered and hung up on me.

I called again, and the same thing happened.

I called a third time and spoke to the same individual who screamed at me over the phone that it was just now being boxed, 1 hour and 15 minutes after my order was placed.

The behavior from the worker is unacceptable and it is also unacceptable that the pizza tracker stated that the order was on its way for over 30 minutes and when I called I was told that it was just…

I placed an order for one pizza today at 4:20pm at Store #1953 at 11850 Bissonnet, Houston, TX 77036.

I specifically asked them if they delivered to a business.

The employee said yes.

I gave them all my contact information and my credit card number.

They told me that pizza would arrive at business in 30-35 minutes.

I called back at 5:20pm and they told me pizza on its way.

Pizza never arrived.

I called back at 6pm and the person that answered told me they went to business and called number.

They had the wrong number for me.

I told the employee that they wrote down wrong number.

I asked that I receive pizza for free.

She said they couldn't refund because of bad number.

I told her it isn't my fault the employee wrote down the wrong number.

The employee told me it will be another…

On 9/21 at approximately 6:30pm I stopped at the Papa John's store (#1375) in Derby, KS to pick up a pizza that my wife had ordered about 15-20 minutes beforehand.

I had driven from northeast Wichita to Papa John's to pick up the pizza on the way home.

I have had prostate surgery (which did not go well and, often, when I drive any kind of distance, as soon as I get out of the truck, I have to use the restroom. (not eventually, but immediately) When I told the young girl at the counter my last name, she told me that the pizza was not ready so I asked if they had a restroom available.

She said she was new (no problem there) and would ask.

It went through 4 people before she came back and said 'no'. their restroom was not a public restroom but if I needed to use one, there was a Taco Bell…

Hi...

My wife and I had family in from out of town so after a long day of traveling and work my wife decided to order pizza...

Big mistake...

She ordered the "feed your home team" 2 pizza deal (1) large meat lovers with banana peppers (1) supreme onion on half.

And a order of garlic parmesan bread sticks.

My total was 33.

96.

They said it would be 30 to 45mins.

An 1hr.

15 mins went by and still no delivery.

My wife called and asked how much longer and was told it would be there in 10mins.

Another 35mins went by for a total of almost 2 hrs and final our order arrived.. the pizzas were barely warm and tasted undercooked.

The supreme with onion on half had onion on the whole thing and we received regular bread sticks instead of the parmesan ones.

I should not have had an…

I worked for one of your franchises on Stains Road, Feltham London.

The employer was abusive and wasn't adhering to any rules.

He paid everyone below minimum wage and would get agressive and verbally abusive every now and then.

I left the job as his behavior with staff and customers go unbearable to me and he is now withholding my wages.

I contacted the UK head office and made my complaint to someone named Sarah Bridges but they only contacted him once and it didn't result in my wages being paid.

I worked very hard for the brand and I think I deserved a better treatment.

Out of fruateration and desperation i have had no choice but to leave comment on the glassdoor and I have also emailed money-saving experts and other outlets to make my frustration heard.

I hope I get my voice heard…

Pizza and box arived soaked in grease

I ordered the attached pizza for my girlfriends kids.

It is a 14 inch With Canadian bacon, Chicken , green peppers . onions and Black olives.

Look at the toppings that are on it.

You guys should be ashamed of yourselves.

Look there’s like 2 olives on this pizza No chicken Barely any of the other toppings.

Seriously 25 bucks You’re franchisee should be ashamed

I would ike my money back as well as the 5 dollar tip I left.

I’m furious..

Hopefully you respond if not I’ll just go to yelp.

On Saturday July 28th I called your Raytown MO.

Papa Johns to order a Spicy Italian pizza and brownie dessert for delivery.

It was shortly after 8pm, so I was surprised to hear that it would be about a 2 hour wait.

The young lady informed me that they would try to get it to me sooner, but couldn't guarantee it.

I went ahead and placed my order, paid with my debit card and sat down to wait.

Around 10 pm, I called back to check on my order, and was surprised once again.

This time I was told my order had already been delivered.

I believe it was the same young lady that took my order, but can't be sure.

I explained that in no way had I received my order.

She excused herself to talk to the driver, and upon returning stated that the driver couldn't find me and was unable to reach me by…

Cockroach in my pizza

Some lil kid answers the phone at cedar park location start ed telling me to suck his fucking dick kevi n Sweeney because I asked for extra beef

Pizza came cold and burnt didn't taste very good.

Pap John's is usually are number one choice for pizza

Clarksville Indiana store two pizzas ordered end of last month both pizzas were on edible contacted management said they would replace but never did and did not put in computer as promised this store is terrible and so is the food $50 wasted

I ordered food to be delivered 03/13 around 9pm.

The time for delivery was 42-52 mins.

The pizza did not arrive until almost 1130 which I was in bed, had to wake up and get the pizza because it was already paid for.

The box was cold to the touch so was the pizza.

This is unacceptable and a great inconvenience.

Please advise how you as a company plan to compensate me

Papa John's in Jefferson City Tn,woman in charge always very rude, always snaps at you when you're are being nice,order pizza on line, payed with bank card, went to pickup claimed I didn't have a order,and she refused to let me show her,lost my money and left without my pizza, she wouldn't listen to me!

I've been there before and she made me wait while she put stickers on the boxes with my pizza in front of me,and if I spoke up she would snap and say I said just a minute, I think you're going to lose a lot of customers!....

Thank you

2/14/18 I called my local papa john's pizza 252-337-7272 to place a pick up order for the Valentine Special heart shaped pizza and the double brownie @6:24pm.

A very young lady who was VERY rude answer the phone I told her I wanted the Valentine Special and she replied NO (just as mean and rude as can be NO).

I then tried to get her to make me understand why did she tell me no and she replied that there store was NOT doing that Valentine Special.

Thought that was really unusual for a franchise not to follow promotions.

So I then ask could I get a pizza and a brownie, she being rude ask me to hold once again and return to tell me that they were OUT of brownies so no I could NOT order a pizza and a brownie.

At that point I figured if I was to continue she was going to make sure she…

I was delivered a burnt pizza, I called the driver not even a minute after just to get my calls sent to voicemail, the store now said closed so I paid for something that went to the trash, worst experience with papa johns

tried to order from Margeret St in Jacksonville Fl.

Phone operator so incompetent I became extremely frustrated and canceled order and ordered from pizza hut.

If your employees can't even take an order why should I trust them to prepare food for me to eat?

We ordered a thin crust, Pepperoni, Bacon, Spicy Italian Sausage and Jalapenos (ordered by phone).

The crust was way to hard to chew with very little bacon and it never had jalanenos.

We always see on TV about the $10 special.

Our Papa John's said they didn't honor it.

Ended up paying $12 plus tax and we picked it up.

Probably will not buy another.

Thank you for listening, Duane Krutz

I have refused to support Papa John's and it's efforts over the past 4 years due to the inability of Papa Johns founder John Schnatter to separate his personal, political, and religious beliefs from business.

My decision to support a company is based solely from the ability of it's products to align with my needs.

His arrogance and divisiveness will always alienate me and my friends that I openly communicate with about Papa Johns (John Schnatter) and it's political/religious/personal stance.

There are numerous competitors (California Pizza, Pizza Hut, Domino's and many others) that I frequent and that I will support before I will ever return to Papa Johns and I will surely utilize and encourage social media to voice the same.

A good suggestion is to replace John Schnatter from his…

hello dear

i work for papa john's pizza store at: papa john's pizza located at: Edmonton Alberta Canada i had worked as a delivery drive since July 2017 and i was doing my work as a delivery driver in very professional manner i had no complain and most of the customer they were very happy with our delivery friendly fast professional service for the time period i had worked for this pizza store. even the co-worker they had sawed my services i was doing just great.best i could. the problem is that the owner of this pizza store was not really friendly he never appreciates our hard work service plus he all ways blame us. finally, he had stopped me working for no any reason or any explanation. that i can see this is not professional or honest.i was working very hard with honest attitude…

Oct.

28, 2017 At 5:30 Pm my wife and I entered the Papa Johns in Chambersburg, Pa. to place an order.

We ordered 2 Pan Pizza’s and were told that we could only have the 12”.

The commercial that was running stated any pan pizza for $10.

00, 5 toppings max.

We were told that we could have the 12” for $11.

00.

Once we insisted the price was $10.

00 he finally agreed to the $10.

00 price but still only the 12”.

We agreed to it since we came from Waynesboro to get Pizza from Papa Johns.

Once the order was taken, Elijah the manager was doing all the talking.

He told us the order would be ready in 10 minutes.

My wife walked next door for about 15 minutes and returned.

Ten minutes later the manager comes out and proceeded to inform us that one of our pizzas got lost in the process…

Hi my name is heather i called and made a report i was told that they would give me a call back i haven't heard anything.

Papa John's on 9th ave in Huntington WV it took them 20mins pick up then put me on hold for 5mins and staff was rude.

My phone is 304 208-5386

For the first time last week i went to your store in Saint John N.

B. east side and ordered a donair . the so called donair did not have donair meat and no sauce and np pepp and and i ask for extra sauce i got garlic sauce i !

I was really disappointed beause i was told by my friends i heard such great things about you store .

I couldnt eat the donair i still have my receipt .

If you didnt make donairs they should of told me that was a wasted fourteen dollars

CALLED IN FOR DELIVERY ON A LARGE PIZZA.

TOLD IT WOULD COST $12 .

WHEN RECEIVED BY DRIVER MARIA SCHAFER , IT WAS $16.

40 !

I ASKED WNY AND SHE SHOWED ME HOW YOU ALL CHARHE $3.

15 FOR DELIVERY FEE .

With my tip , I payed $20 for a pizza I was told would cost me $ 12 !

Never again and I will tell all my friends , your tricks.

The piazza was horrible as well .

Receipt also doesn't show locaton or date , hmm !

Your being a sponsor of the NFL .

They are a disgrace to our nation .

As a Viet Nam veteran I and the nation cannot stand by and say nothing .

I will no longer buy your product .