Office Depot

98 of Canon ink on Feb. 9, 2018. When I took the package out to put the ink in my machine I found a Free $20. merchandise offer. This offer started on Feb. 10, 2016 so I called Dixie (store manager at Miracle Mile store) and she said I did not qualify for the $20. gift card .

I think this is a shame that we had purchased the ink the day before the off started and they would not honor it. My husband would not let me return the ink and then repurchase it in order to qualify.

I think you could be a little more lenient of some of your policies. We have now purchased our ink from Staples, I do scrapbooking so I use quite a bit of ink and photo paper.

never any complaints. NOW I'M COMPLAINING. The new boxes jumped way up in price and are crappy quality. The scoring is so bad that I have to use scissors. One box in this last batch was so badly bungled that it's totally ruined. ""

I took my laptop in on December 2, 2018. When I finally got it back and turned it on, it was damaged. I called them and complained. They hem hawed about it, and I called again and got a manager named Katie.

I talked to her about it, and I got the same nonsense. she had me bring it in again and they kept it for quite a few days. no one contacted me as to what the problem was. Now they are trying to say that it was a manufacture defect.

It was not there before. I was told by another tech person, that when they changed my hard drive, they could have hit the wire, that cause my screen to go weird. I spoke with Katie again, and she promised me a full refund, and she would write a letter regarding that they are saying it is a manufacture defect.

she told me she would email it to me that night…

This is a brief description- not enough room for everything. Laptop was taken in at Redlands, CA office depot. Ended up needing a new hardrive. After receiving it back, it had line across the screen. spoke with tech that had me bring it back in.

They had it for a while longer.

Finally got ahold of someone that tried to say manufacture defect. Was told by another that wires could have been touching causing this. It was supposed to be checked out. several days later, when I had not heard as promised.

I called and spoke with Pedro(tech). once again was told mfg defect. this was an unsatisfactory response. Spoke with Katie E(manager). after talking and discussing the issue, she told me would write up a paper stating that she would give me a full refund and make statement that it was…

I waited for ever in line as your employees work at a pace that clearly don’t care. I left a deposit and left my material. I was told it was going to be ready Friday. Now I am told not till Monday.

Had to waite in line again, to pick my deposit and material. I asked the manager if he can send some of the workers to get the line at the copy center moving. He knew there was a line but was socializing with a friend.

Twenty minuets later we got another worker stroll as slow as he can to the copy department. Fineally I get to the desk only to find out they can’t find what I provided to be copied. Another twenty minuets till she found it.

I took my deposit and left. I went to tropicana store again your copy department slow and only one working. In the empty store other employees doing…

We went to the one in Menomonee Falls, to get a desk calendar. 99. We asked the girls in back who were busy talking and helping one customer what the prices were of the two. 99, the one rolled her eyes.

The other girl was told to come and help us. She asked the front, the manager came down the isle with an arm load of them. Then my husband tried to ask the same girl something else and she ignored hm until e persisted.

Then stopped as tho he was putting her to great lengths be asked. I’m sorry, but if those girls Ave time to talk, they have time to fill store shelves. The manager had no smiles on him either. 00 coupon

I reviewed the Office Depot website and found a flash drive that had the storage I wanted. Fighting the holiday traffic into town and the store a store employee found the item I requested and I confirmed the price with him that was on the website. There was one register open and customers were backed up 6 to 8 in line to complete purchases. When I got to the register and went through the customer rewards ID the item was rung up by the clerk and it was twice the price as the website. When I pointed this out and told him the other store employee confirmed with me that it was the web price all he said no it's not. I cancelled the purchase and left the store without anyone asking to help check the price.

When I got back to my computer I again looked at the Office Depot website and again…

My member number is 1410708588 ... on 12/7/18 I went to your store on Panama City Beach Parkway in Panama City Beach, FL to make color copies on your self-service machine. I put in my account number, my credit card number, and the number of copies I wanted ...

pressed the start button ... and then the machine went blank and stopped working. I called to an employee for help and she said she would make my copies from her work center ... and also said not to worry, no money would be taken from my credit card.

00 hold had in fact been taken from my credit card. It is still there today, 6-days later, and PayPal says will won't go away for up to 30-days unless someone from Office Depot contacts them to remove it. Needless to say, I am furious with your company right now ...

faulty equipment,…

Address:

2401 SOLOMANS ISLAND ROAD ANNAPOLIS, MD 21401 (410) 224-6005

Additional Comment:

I have been shopping at your store for a few years now. SO very frustrated and disappointed at last visit. Came in to buy a 32 inch monitor which had 4 slips in the slot and said to see store employee to pull from back. Well ---- despite FOUR slips you had ZERO in stock. They did offer to order but I find that poor management and almost a bait and switch as I saw those slips Saturday and came all the way back there to buy on Tuesday despite many other options for buying. Thought you should know.

I use to bring in my empty ink cartridges, but it became such a chore/hassel/pain in the butt to get the '20.00' credit back, I stopped. Now I find out, I can bring them in and as simple as giving my phone number, I get the credit on a future purchase. I turned in 10 cartridges 3 weeks ago. I bought $167.00 worth of ink TODAY (10-12-18). The 20.00 credit from the cartridges I turned in is no longer available...WHY??? It was for last Quarter??? WHAT??

I told the cashier, then give me back 10 empty cartridges...so I can turn them in for this 'quarter'. I got a blank stare. (I could hear crickets) What is up with this company? Turn in the empty ink cartridges, get nothing in return. Why wasn't I informed this company is on 'quarterly' basis for giving credit?? Can I turn in 10 empty ink…

Recently I shopped at the Office Depot on Breckinridge Lane here in Louisville, Ky. and I want to tell you it was one of the worst experiences I've ever had at any Office Depot's and here is the reason why.

When I walked into the store I noticed that I was the only customer there. Next thing I noticed was all the neat things at the front of the store that was just a $1, $2, so forth and so on. As I took a moment to look at those items I happen to look up and there was a man pushing a cart towards me. He appeared to be a manager. I didn't think that much about it because I was having so much fun with the little trinkets. Once I got passed all that I starting hearing really loud conversations. It finally dawned on me that it was the manager who was in the back of the store, the young lady…

First off, I am a stock holder.

Second, I used to work for Irv Helford (former Office Depot CEO) years ago and respect him and the company for many reasons. When I went to use my Rewards number, and then my partners too, the clerk, Shawn, could not get either to work, or my phone number to work.

Please look into receipt #2PTTY99PAXQYX4MWF. Dated 10/3/2018 at 2:53PM. 64 tax=1763, but I want my points on principal and do not like that it did not work at Office Max. My 2 numbers for Rewards are 1231316215 and084749 and phone number 847-338-9432.

These have not changed in years and years. In looking at the web site I also see another Rewards number. I also correct a old phone number to 8473389432.

Office Depot, College Station, Texas. Store # 397. Jorge Rodriguez the Manager and his bad Attitude makes shopping in his store far from enjoyable. I am amazed the store stays in business.

It's been almost 3 weeks and no response ...

Horrible experience, no one cares.... emailed the district manager, no response; it's been over a week! there's no system of customer feedback. What kind of company is this??? How many others have gone through/would be going through what I had! So sad. Someone can tell you 'Just leave' with the most disrespectful attitude, and no one else cares. Not the managers, not the above store people, not the corporate office people, not the website either! So sad. No wonder that employee (a manager) feels it is okay to treat people horribly like that including me and her own supervisor!!! Ya'll got it real bad. Disrespectful and very confrontational!

How many times do I have to report this? is there anyone that cares in this company?

Horrible horrible horrible experience and no one cares. I'll keep trying to reach Gerry P. Smith.

Had a horrible experience last week, was told to call the 800 like it was nothing. Then I was told to email the DM (Jeff White) by a corporate office rep, which I did and still haven't heard from him.

If you don't have a way to follow up with customers, how do you expect your employees to behave? Careless and even heartless. I was told to 'just leave' by an employee who is supposed to be a manager with a very bad attitude and service. Just leave.....

I wonder how many customers were/are told that. The other manager couldn't help much either. I am sitting here, a week later, without my order (was told to just leave) and no response from the District Manager. I was trying to reach Gerry P.

Smith, I assume he cares so I will keep trying till I hear from someone. 4518 Thanks.

On 3/21/18, I purchased a Texas Instruments scientific calculator for my high school son at the Rancho Cucamonga, CA Office Depot, only to find out that he wanted a Casio instead. Unfortunately, I went out of town the next day, and was not able to return the calculator until 4/3/18 to the store nearest me in Ontario, California.

I checked my receipt for a return policy, but the back of my receipt was in spanish, and there was nothing on the front of the receipt to indicate a specific time line. The teenager at the counter was nice, but when he tried to return the calculator, it said that I was only able to get store credit.

When I asked why, he didn't know, and called his manager to the front. The manager told me that Office Depot has a 14 day return policy on electronics, and that's the…

I ordered an office chair on 3/20 for my home office location and received information on 3/23 that it had shipped with an estimated arrival date of 3/29. I checked for tracking information each day and was only provided with the shipping date.

On 4/2 I called Customer Service and was told that they couldn't find any information on my item other then it had been shipped. I was further informed that they would contact the shipper and have an update to me within 24 hrs.

On 4/3 (after 24 hrs) I called again and was told that there was no reference of me calling on 4/2 but that they would inquire about the item and get back to me within 24 hours. I did ask for, and received, a confirmation number on 4/3 because I knew that I would have to make another call back to them....

On 4/4 (after 24…

Because you stop advertising on fox news with Laura Ingraham show, I am canceling and will not shop at any of your stores or online. You have entered politics, and you need to stay out. We will cause your company to loose money and realize that each customer counts. I will no longer buy at your company. You will loose !!!!!! I will have many of my friends stop shopping at your stores.

Bob leavitt

Manning SC

I file complaint with customer service never resolve problem with coupon that shown and supervisor onsite did not do anything. I waited good hour and with supervisor never gave discounted that promised. I like send copy of the log with no responses. I had to get off log because nothing was done. The supervisor was Allan did not do anything as well. I really not happy with customer service I got at office depot quite terrible.

Attaching log

Ramona Maher (Listening) Ramona Maher: Hi, my name is Ramona Maher. It will be my pleasure to assist you today. Ramona Maher: Hi Ramona Maher: Welcome to Office Depot. Please give me a moment while I review your request. Ramona Maher: sorry for the trouble can I have the order total and the item # pelase ? You: order is hp 74xl and 75 ink try to apply…

Ordered 2 HP 920, CMYB, 920XL. 00. When I was ready to use them, the first one only gave me approximately 12 pages, and the second one would not yield any copies. You apparently shipped me old dried up product.

I will NEVER order or buy ink cartridges from your company again! That is all..

O On 1/24 I brought my laptop to the Brown Deer store in Brown Deer Wi, for repair I was told they would call in a couple hours with report , they did not call so at 5:30 PM I called the store and was told it looked like it was repaired so I picked it up on 1/25 AM brought it home to find out it was not fixed so

I returned it and again was told they would call when done again I did not hear from them so on 1/26 I called at 2:00 PM and was again told I would receive a call, did not hear from them so on 1/27 I went to store and found out they were unable to find the problem, the mgr said she would have the tech call me and guess what, it is5:00 PM on 1/29 and

still no call, computer still not working and the worst customer service ever, is the way all customers treated. Very unhappy with…

Got to Vent Department: Bad reviews for OFFICE DEPOT. They sure took care of me. On December 15, I purchased a HP Sprocket Portable Printer from Office Depot for my sister in law in Arizona. 13 and was to be delivered 12/19.

I also bought extra photo paper for it at the same time. The paper was delivered 12/18. The printer never came. I called Office Depot and complained on 12/24 and they promised me they would be able to tell me when it would be delivered within 4 hours although I repeatedly reminded them it was Sunday and doubted that they could.

I also informed them that the Christmas present I ordered from Office Depot because they said it can be delivered on 12/19 was now a bust. They offered me a $15 inconvenience fee. Office Depot never returned my call. The $15 went to Paypal and…

Sorry to have to report this I had a bad experience at the office max in Cumming, GA this morning and need to report it I had several faxes or scans that I needed to send and having never been to this location need assistance the representative was not all interested in assisting me, which I thought I would get through.

I had trouble with a fax not going through so asked if I could scan and she picked up the phone to disconnect and typed in a number that was on the back even worse it confidential personnel and credit card info on it. It was sent to my employers corporate office which I will have to explain due to the nature of what was on the pages. I was never able to complete my fax because the machine said drum empty and she never tried to assist me or a customer behind me. I walked…

Dear Mr. Steve Hare, on August 5, 2016 I went into Office Depot in High Point North Carolina. When I went in the store, it was not busy. An employee looked at me when I came in but looked away as if he did not see me. I walked around in the store until I found someone who was willing to help me. The employee I found said he was new. He told me that he would see if the manager on duty could help me. He took me to the employee that saw me when I walked in and looked away from me.

The manager name was Ty. I asked him if he could help me with resetting my past word on my table. Ty had a tune when he spoke to me. It appeared he did not want to help me. He told me to contact Microsoft. I did not have a good feeling about the visit to Office Depot that day. I decided to let it go! I thought…

I have been trying to find my rewards. I tried to change log in/password as they could not find what I put in. The name they gave me is 46 spaces, numbers, letters long! Really! I put that in and tried to change my password, did not work, did not recognize name!

I tried over 2 mo ago to do same thing on the phone, absolute craziness. I didn't get to my email and back in time to put in info they sent me so it started all over again during phone call, I finally just slammed phone down, just crazy.

I will pay my balance off of $87 with out ever finding out my rewards which I am sure is a lot but will never see those. I will not use OfficeMax or Depot again. I can buy my ink, etc elsewhere.

I even bought a printer through you, never got credit for rewards. Goodbye, was not nice doing…