Jeanette Falker-Gonzalez
Why is Queens experiencing a towel shortage? What a joke.
NY Sports Club faces severe customer dissatisfaction across multiple areas. Primary issues include unauthorized billing and charges continuing after cancellation, extremely poor customer service with rude and unhelpful staff, and chronic equipment breakdowns with delayed repairs. Additional problems include unsanitary facilities and deliberately difficult cancellation processes.
Common Issues
Why is Queens experiencing a towel shortage? What a joke.
So I started a new job and was looking for a gym in the neighborhood to workout in. I stumbled across this free 30 membership for nysc, that was online. I went and got it and used it to work out, I was like this is great.
I'll use this 30 days up and then join at the end of it, I was psyched. Upon finishing the workout and leaving the sales lady that gave it to me said her manager told her to get the pass back from me.
Then they had the nerve to try and sell me a membership. I'm glad I got to see the services of nysc before I joined and they really did me a favor. Please look into another gym they have so many complaints filed on them.
My kids signed me up last Father's day (June 2015) for one year membership at NYSC, Ardsley, New York. At that time promotion was you could bring along a guest anytime during the year membership cycle, for free. Since Father's Day of last year I've been working out together at the club 2-4 times a week together with my wife. It's been great on many levels, and I thank NYSC for that membership package. Yesterday (1/18) when I went to the gym I was told that starting on Feb 1, 2016, I will no longer be able to bring a guest for free, but any guest of mine will have to pay for access to the club.
The host at the check in counter said there was nothing the Ardsley NYSC could do to help me out with this, as the decision to go back on the original agreement made last June was driven by NYSC…
I'm very look how I emphasize very) disappointed in NYSC, because I had signed up for the 30 dollars a month,which includes me inviting any guess as much as I wanted. Now all of a sudden your associates tell me that, I can not bring the same guest. I have to bring different guest each time, I come to the gym. First of All that is not what I signed up for, I go to the gym with my friends to get motivated. So for you guys to take that away from me last minute is very uncalled for. Secondly, it's not free because technically speaking the 10 dollar extra that I pay for them, so how are they for free?
New York Sports Club certainly don't make any sense. So now that I don't know different people my money is going to waste, I'm very mad and thinking about canceling my membership and you guys…
I have been working out in New York Sports Club since more than 6 months now and I feel amazingly good. My overall stress levels have come down. I have put down weight and feel fit. I have signed in for membership as I feel that since I planned to work out through out, I must take it.
They have been very patiently helping me out in my overall health and fitness regime. I trainer has been a very encouraging guy who never made me feel low on the result. He kept constantly motivating me on my work outs.
I must say NYSC is doing a good job. I personally would like to recommend this to all and give an A+ to it overall.