Microsoft

For many years from the beginning I've been using microsoft now that u released WIN11 i cant use it because of a certain requirement TPM 2.0 there are alot of people that loves Microsoft but cant afford new hardware including me why cant u guys just make another OS for older computers so that we that cant afford expensive hardware also use win 11 is that so hard????this is my first complain by the ways....

8/21 on my HP 14-dq2033ca Laptop did a bios update as well as a Microsoft update. This left my PC wanting a 2 step verification. It was to send a text to my home number which does accept texts but did not come through.

We in turn added my iphone number and it has locked up my pc for 30 days without being able to access my pc or banking. 7 hours later between Costco , HP , and Microsoft nothing could be done .

No Customer Service everything on line and better yet not one person that can speak English. A Multi Billion dollar company without a Customer Service. Buy Apple it cannot be worse then Microsoft at least can deal with people.

Microsoft blocked my hotmail account. If you plug my name into Google, it comes right up. I called Linix OS support on September 3 and fillled out their application (to wait 24 hours). In 24 hours I contacted Telikin Linux OS support (they used their own email for recovery since there is NO way to edit the landline # associated with the hotmail account.

After 24 hours, MICROSOFT did NOT respond, and the form was filled out AGAIN. I called Telikin Linux OS support on Sunday (another 24 hours). After filling out that form exactly, the microhard head response was "not enough detail, your 30 year old account is now blocked'.

com (already done 4 times). Monday is a holiday. I am being financially affected and my mental and physical health are measurably affected by Microsoft lack of response.…

I have purchases a new phone don't have any old ones,try to set up email. Can't verify credentials locking me out. i was trying to book something time sensitive well you fucked me off on that telling me I have to create new email to verify 1st one then change password again NO FUCKING WAY QUIT FUCKING WITH MY EMAIL ACCT.

NOE I CANT GET ON NEW PHONE OR OLD TABLET I HAVE HAD IT WITH MICROSOFT LOOKING INTO FILING COMPLAINT WITH THE FEDERAL TRADE COMMISION THIS I 4TH TIME DOING THIS BECAUSE I GOT A NEW DEVISE. THESE DEVISES DONT BELONG TO YOU THEY ARE MINE QUIT TRYING TO CONTROL…

My user name has been hacked on my Microsoft account and whatever I do I carnt change it neither can the computer shop. net. has been hacked. I have informed the police and the cyber fraud team. I don't know how this has happened but it has and I need serious help.

Please call me on 07546068858

Stop uninstalling my fucking games, you’re a garbage company

My laptop has lost most of my files after an update two weeks ago and again tonight after I was prompted to restart my laptop. I also noticed on Google that many other users have experienced a similar problem. What are you doing to resolve the problem?

I have had an ongoing issue with multiple direct debits and physical payments of our accounts since March 2020. I have tried to resolve speaking and dealing with multiple staff members and issue is still not fully resolved. They now are just ignoring me and have done since 12 May 2021- We are still owed almost $2,000 of overpayments DISGUSTING CUSTOMER SEVICE!!!!

When i turned on my computer, a pop-up right on my desktop said "Celebrate Pride with us" I found this deeply offensive as Pride is the First of the deadly sins, and the cause of Lucifer's fall from heaven. To be invited to celebrate pride when i have just 10 minutes ago returned from church and some uplifting readings about how we can best live virtuous lives -- it really burst my bubble.

There was a little icon of a globe beside the sentence, so i am imagine the message came from Microsoft as i am running Windows 10. What right do they have to proseletyze me when all i did was turn on my computer in the privacy of my own home.

What’s the point of this? It’s a monopoly that knows it’s a monopoly that has no incentive to change. This complaint is a blind scream into the night. Too big to give a f*ck; plain and simple. in the end it =destruction.

Those on top will sustain until that end, but they will be the driving force that leads it all to fail. We’re all f*cked.

I waited on chat for 45min because it said someone will be "with me shortly". Your customer service is horrible. How does a disabled person who has difficulty typing and is computer ignorant get someone on the phone? I would like to somehow submit a formal complaint. This is unacceptable.

i'VE NEVER I MEAN NEVER ENCOUNTERED SUCH HORRIBLE CUSTOMER SERVICE. WHY DON'T YOU PROVIDE A PHONE NUMBER TO CALL? I WOULD THINK THERE OTHER CUSTOMERS WHO ARE HAVE DIFFICULTY USING CHAT. I HAD NO IDEA HOW TO FOLLOW THE SUPPORT PERSON INSTRUCTIONS. I'M NOT COMPUTER KNOWLEDGEABLE.

I ASKED FOR A TECH TO REMOTELY ACCESS MY COMPUTER AND HELP ME. AFTER BEING LED ROUND AND ROUND BY YOUR SITE'S SUPPORT INSTRUCTIONS I FOUND OUT THAT MICROSOFT IS ALL ABOUT $$$! NOT PROVIDING PHONE SUPPORT MUST BE VERY COST…

Hello, Yesterday when I got home from work I couldn't get into my computer. It said issues were happening and to contact technical support so I did. The number was 812-297-7864. A man answered and said his name was Adam and that my information was being hacked so we proceeded to go further.

He got me to download a few apps( Anydesk, Quick Support, and Play store). So we went further on then he asked me do I do any online banking and I said no I just only use my cash app to do purchases.

So he said go to my cash app, and a few seconds later an unknown person by the name of Ronald Cole requested money, he told me to send Ronald the money so they could catch the hacker and they could replace my money ($330) within 5 to 15 minutes.

I kept saying where is my money eventually he said we…

In 2019 I agreed to a months free trial of Microsoft Office. When the free trial was nearly up I tried to cancel only to find that my account had been locked and there was no way to unlock it.

Microsoft refused to accept my phone number, I have tried e-mailing to CEO but the e-mail bounced right back. 99 again. Whichever way I try to contact Microsoft they refuse to accept the communication. Dismal service for an international company.

I have been going back-and-forth since 03/26/2021 with customer support regarding a returned Surface X Pro and the other items. I was told on two separate occasions that the refund/return was received and being process.

After not hearing anything for a while, I followed with two emails only to be told that the tracking number doesn't show as (A) being valid and (B) as been received.

I feel as though I am being harassed and given the run-around on this return for unknown reasons. please assist.

Bruce Kornegay 571-225-5533

Your automatic updates have no option to escape other than remind me in 3 days. I know that your primary motive is to take over our browser and to get users to use the cloud. The rest of the updates are useless to me.

The updates are all about monetizing your monopoly position with your services. That is why I am lobbying for anti-trust legislation against your monopoly.

I am switching to one of the following; Thunderbird; SeaMonkey; or Evolution due to the fact that Microsoft in conjuction with Google locked my account fir no reason my case # is 1019279896 my identity has been verified by your IT folk no call back been almost 24 hrs

Microsoft locked my hotmail account - many hours on the phone with customer service, they will not help recover my account. they keep redirecting me and telling me to wait 24 hours. I have been locked out of my laptop, as the same credentials are required.

It is really low class of Microsoft to try to bleed money out of windows customers, in order to play the "free" solitaire games. especially now in the middle of shelter-in-place orders, due to the pandemic.

I have bought thousads of dollars of your software, over the last 30 years. Including, I BOUGHT Windows 10. IT CAME WITH solitaire. I don't want ads, and I don't want to be blackmailed, forced to pay, to avoid them.

Do you really need to force me to pay, AGAIN, in order to play solitaire without ads?

Is Bill Gates proud of you for acting like a shake down mob, instead of standing up and doing the right thing?

Don't force me to pay, to not watch ads!

(rarified titan 73) For about a month now, I have been trying to play the first game in the series, but it keeps telling me it can't download my information. ([email protected])

The complaint I wish to lodge is simply that because I access my account from multiple terminals/IP addresses due to the nature of my work, I am unhappy my account has been locked for this reason, as it was explained as the cause at the time of locking me out.

Secondly while administering the account reset function you have requested my credit card details as a prerequisite for the completion of this task without the option to keep my banking information separate from an e-mail account. You have no right to force a person to divulge that information through the illegal methods of holding their e-mail account ransom.

So this is my complaint, but what is the solution

I've been on the phone for hours and hours with your phone system. I ended up purchasing the wrong app with your on of your service heplers because she did not know what she was doing .Im still on my phone waiting for someone o answer my call.Just to cancel my subscription.I had a tech helping me earlier but he put me on hold....Microsoft is the biggest joke I've ever had to deal with in my life. I will be butting blogs on face book and google.

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 Fernand LaBelle Wed 2/19/2020 11:25 AM [email protected] They (Xbox support) stated to refile the purchase order with the first confirmations number that I receive and I did And

still re reply from them. I ask Xbox support about the 9 purchases and they said it was error on their side but they refund only 2 and will not refund tho other 6. SRX1494714471ID I purchase 1 order from Microsoft foe the Game The elder Scrolls for Crown to buy something and it said Error so I look at my Paypai account and their were 3 purchase so I went to m,y Microsoft account and ask for 2 refund but the next day I was on my outlook account their were 6 purchase so I look at my Microsoft account Ask for a refund and reply that they gave me 20 refund for the years so I call Microsoft…

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 Fernand LaBelle Wed 2/19/2020 11:25 AM [email protected] They (Xbox support) stated to refile the purchase order with the first confirmations number that I receive and I did Anne still re reply from them. I ask Xbox support about the 9 purchases and they said it was error on their side but they refund only 2 and will not refund tho other 5 SRX1494714471ID What happen I purchase one and it said error so I look at my PayPal account there 3 purchase so I went to my Microsoft account and ask for 2 refund the next day in my outlook mail there 6 more so I want to my Microsoft account and ask for a refund and also call Microsoft support and they stated to refile with the same reference number and I did but Microsoft stated that only 2 refund per years.

I’m a 82 year old…

Please remove Scatter Slots from my computer!!! It is attached to a peaceful experience when playing Microsoft Solitaire Collection. It is frightening and Scarey. It pops up any time and all the time. It may also be called the "HissingKitty" but it has wild crazy, hissing cats with red blinking eyes in an attack mode.

My experience in the selection of stars - "0" stars.

I wanted to outline the total disrespect; I a loyal Microsoft customer have received from Microsoft Support. I want you to read this and share it with everyone you know.

Here is my Microsoft support Case ID, In case Microsoft actually wants to do right by me, I am not holding my breath. SRX1492918110ID

The outcome due to Microsoft Incompetence:

My bank account was emptied out by someone other than me

My Mobile Phone was transferred to another Mobile number without my knowledge

Microsoft will not give me back my live . com email address which I had for years, and my whole online life was tied to

I lost access to My Microsoft One Drive Account and all of my data: Family Pictures, Documents, Resume, Notes on a business I am starting, A password list with all my accounts, All my familys…

Microsoft needs to stop buying ads with CNN. I have stopped watching their news.

I’m VERY frustrated with Windows 10!! It’s costing us a substantial amount of time and money. We previously had Windows 7 on an older computer and everything worked perfectly... our computer, our printer, and our internet. After learning that Windows 7 would no longer be supported, we had to upgrade to a newer computer ($2,653).

We have had nothing but problems since the upgrade! Windows 10 won’t support our older printer and scanner, so now we need to purchase a new one ($200). Our internet quit working properly after we installed the new computer, and after MANY hours on the phone, between the computer and internet support, it was determined that our router, which is the most current one, can not handle Windows 10.

A technician will still need to come confirm that, but we will probably…

I CANCELED MY HOTMAIL EMAIL ADDRESS ACCOUNT ON 10/25/19. com ONLY TO BE IGNORED. REASON, I AM RECEIVING 100'S OF PORNOGRAPHIC JUNK EMAILS DAILY THOUGH THE HOTMAIL ACCOUNT, WHICH WAS CANCELED OVER TWO MONTHS AGO. WHY CAN'T MICROSOFT STOP THIS ANNOYING, ABUSIVE INTRUSION?? MARTIN FARRELL 952-423-8399

microsoft just tried doing an update on my computer that failed and now windows will not boot up. I have already told microsoft that I did not want there updates and a tech accessed my computer and was suppose to make it so I didn't get these updates. If I have to take my computer in to get fixed I feel that Microsoft is responsible and If I have to will file a law suit against Microsoft

On Wednesday I attempted to call Microsoft to help get my Windows 10 mail app working. I attempted to use their Virtual Agent and that is where my problems started to happen. I filled out the form on Virtual Agent and provided my phone number and a notification on Virtual Agent stated I would be called in 11 minutes.

I waited for 45 minutes and no one every called. So, I tried the Virtual Agent again, filled out the form, and a notification stated I would be contacted in 43 minutes, I waited for an hour and a half and still no phone call.

I should also advise that I have a paid yearly subscription to Microsoft Answer Desk. Why am I paying this if no one will contact me?

Your Bingo server keeps crashing - an issue that goes back at least a year. I was enjoying the games but now I can't get in. I was referred to JustAnswer but after paying my $5 fee for seven days trial, the expert wanted another $56 - for an issue that belongs to Microsoft not my machine!

Not a fair go at all. Please fix the server issue. SOON!

Vegas words cheats!

Also the tile meter I have to bet 20, 000,000per spin to activate it! I tried a few minutes ago with slotsfreebies to collect for 11-17which is just 10hour ago & am told Ah Schucks already collected What! The free coin amount says 5,000coins ,if I get lucky enough to collect I get 2500!

I never wanted Microsoft or any thing do with msoft.It came with the damn computer. I will be happy to throw this computer away and buy another just to be rid of Microsoft. I receive calls twice daily wanting to charge me $300.00.I wouldn't pay 300.00 for a hundred Microsoft computers.STOP CALLING ME!!!!!!!!!!

Dear Team,

there are more than 4years after i payed and succesfully done my certification exam for my certificate 70-331 Core Solutions of Microsoft Sharepoint Server 2013.

I tryied aksyng the community as well agents and nobody was able to help me.

Could you check please why the certificate did not appears under: Dashboard https://www.microsoft.com/en-us/learning/dashboard.aspx

Thanks in advance Best Regards Nikola Lubenov (MCP Member)

I cannot renew my Office365 subscription or install a new one! I live in Puerto Rico, but I installed Office365 with a key purchased in Minnesota in 2016. The subscription renewed without problem in 2017 and 2018. This year, my credit card was replaced early by a new number by the bank, so the old number was not longer valid, for the automatic renewal, which I was not paying attention to.

By the time I needed to update the card number, I was in Brazil on a trip. Could not enter the address (same place I had always lived) for the new card number. I tried customer support, and they told me that I could not enter my address, because I was at a different IP (Brazil).

So I tried again to use my credit card when I returned to Puerto Rico. Now they tell me I live in a military territory and I…

I have a windows computer and I just got done rebooting it and did all the updates I went to install my anti virus and it would not take it. it gave me a number KB2999226 I called the cable company where I have my service with and told them the problem I was having.

I called Microsoft and told them the problem I was having and gave him the number that came up. so Triuki called me and took control of my computer. He reinstalled windows into my computer but when he did he took away everything else that was in there.

All I have on the left side of my screen is the waste can at the top and I have no sound on it at all. I wish I would have never had him work on it cause I now have nothing.

know I may not be the smartest person out here but I do know when something is not right. If your…

What's the point in a survey line when the representative hold the phone deliberately so you won't get set up with the survey I literally held the phone 15 minutes never got connected to the survey line so something tells me they held the phone purposely so I wouldn't by the way spend half the day on the phone with technical support that could not help me with a simple task like opening up an app that wouldn't stay open four different representative and my app is constantly closing

I am sick and tired of all the damned updates to Windows 10.

I remember that when Windows 98 was coming online, you boasted about the end of the need for endless updates. That was a lie.

Why can't you get Windows to working, and just leave it the hell alone.

In addition, I'd give you less than one star if that option were available.

Horrible service!! The story is way too long and probably the same as many others in terms of customer service and trying to cancel subsriptions that are on auto renew. All I can say is I will NEVER purchase another Microsoft product if I can help it.

Hands down the worst customer service I've ever encountered!

cpl into the control panel as I watched this happen the first time he did this explorer opened and had a run dll error pop up I thought hmm minute or 2 later he did same thing ( same result) so I asked what he was doing and what this error is about he ignored me ( that's all they do is ignore you) so now as a result of…

Machine answering DOES NOT understand requests I speak very good English When you reach Tech Support they also do not understand and then cut you off Your Microsoft Website is not listing the problem I have You have to wait so long to get absolutely nowhere I am unable to download the program I wish it just tells me to get an new Windows 10, My Windows 10 is perfectly OK and

does not I do not need a new one. This is totally ridiculous. This is the WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED!

I own surface go 4gb ram and can not get downloads on several apps in app store for example coolfile viewer will not downlad I tried several times.and one drive is not working properly it wii not accept my password thatv I used to set it up on surface go?WHATS GOING ON IS AN YBODY AT HOME AT MICROSOFT>

I am having difficulty with changing my FORGOTTEN password, my cell provider won't allow your call to give me a code to go thru and when I create another account that account isn't recognized. Second How can I change someone's profile that's in my outlook address book, I used to be able to click on what is now an app launcher, so the people button has disappeared, so what have you replaced it with

Contacted Microsoft "chat room" to solve an email problem. No help. Asked to speak with someone. Didn't happen. Went into web site with all sorts of accounts. Went to several of them and ABSOLUTELY NO HELP. I can't sent emails because Microsoft has blocked me from sending them but you CANNOT GET HELP TO SOLVE THE PROBLEM. Horrible company.

They are NEVER any help.

The latest version of OUTLOOK SUCKS, I can no longer access basic functions, like change peoples profile in my address book, hell you can no longer access the address book. When I tried to use your support, hell that's a joke.

I've been a Microsoft user for some 39 years, and it seems like nobody in the higher ecleloons remembers anything about testing a product before you release it. I aso can't change my password in outlook, and the outlook HELP function doesn't work.

Ive had an undesirable increase in junk & unwanted emails over the last couple of months. Ive stopped using OUTBOX & resorted to WINDOWS LIVE MAIL - (doesn't reduce the junk mail) Ive used the BLOCK Sender & the BLOCK Domain (doesn't reduce the junk mail) I'll receive up to 100 mails per day & defineltly not wanted.

To maintain management of the emails I simply highlite & delete every couple of days. Is there anything you can do to help prevent this pest situation? , weightloss! Bitcoin! - & so it goes on & on. Plse help or guide me how I can reduce these spams.

Thankyou in anticipation, Al Rintoul

Why do Microsoft make it so difficult to change from Windows 7 to Windows 10. WinZip, Power Karaoke, Google Home Page, several previous personal games. The deliberate introduction on limits of the attempt to return to Windows 7. Because of the Microsoft desire to make more money on anything that is likely to improve a persons desirable assets, Microsoft has it all.

Installed update locking me out of profile. Techs called when unable answer. When I made appt to call, no techs phoned. Ref number 1475961231.

WHAT A FUCKING PIECE OF SHIT! THIS POS OF HAS ALREADY DELAYED MY HOMEWORK A MONTH AND A HALF FROM ALL ITS FUCKING UPDATES AND LOCTING ME OUT OF MY BRAND FUCKING NEW LAPTOP! i CANT BELIEVE ANYONE WOULD CONSIDER PURCHASING SUCH BULL SHIT SERVICE FROM THIS FUCKING COMPANY!!!!

mICROSOFT IS BY FAR UPHOLDING ITS RECORD BY BEING ONE OF THE BIGGEST SWINDLERS ON LINE. DO NOT BUY MICROSOFT PRODUCTS. i WAS PLANNING ON SWITCHING OVER TO THIS FUCKING OS FROM APPLE BUT NOT ANYMORE!

I've been unable to sign into my Microsoft account for over three weeks. When I try to sign into my Microsoft account I get a "this account does not exist" or "unable to sign into account at this moment" message. I've been communicating with Microsoft since 6/13/19 and representatives have been unable to fix this issue. The last representative I spoke to hung up the phone on my son. My son is unable to sign into his Xbox due to our unsuccessful attempt signing into Microsoft account. He is unable to access his games or gaming points. We've purchased hundreds of dollars worth of games and we're unable to get to them.

Are we going to be reimbursed for all the games purchased from Microsoft and all the gaming points? How do we fix this problem? We're very disappointed on how this has been…