MetLife Complaints Continued... (Page 2)56+ reviews added so far. Upset? Call MetLife corporate: 212-578-2211
I am consultant of clinical oncology in Cairo University, Egypt and the owner of a cancer center in Cairo. I signed a contract with metlife health insurance branch in Cairo since December 2014, by which I treat cancer patients in my center and send their invoice to metlife office in Cairo to receive their values within 45 days as stated in the contract. Unfortunately this never happens. I usually receive my money after at least 70 days of sending them, with no clear explanation or answer for this usual delay.
I even tried repeatedly to contact the CEO of metlife (Mr Rafik Samy) through his secretary asking her to arrange an appointment with Mr Rafik to discuss this usual delay in payments or even to give me his email for sending an official written complain, but all my trials failed completely. Unfortunately, I cannot find anyone responsible in Cairo office to discuss with him these unexplained delay in payments. Which I am sure this nonprofessional atmosphere will affect the mutual cooperation between us which in turn will be reflected on the patients and on your image as one of the leading companies of medical insurance in Egypt.
I have a complaint about MetLife as an Alabama power retired person. I had life insurance with metlife for a long time, when I retired. MetLife was the worst life insurance company that I had contact with, and the time to get a price was two long. The agents on hwy.280 alabama that were giving to me were non helpful. I got insurance from protective life for a lower rate and a less time to get quote. Metlife needs to improve on the process of life insurance for retires. I'm telling all my working friends at my work place to seek other life insurance companies.
I was approved for short term disability (less than one year) in 2014 with MetLife. As the weeks went by, I had to submit more paperwork justifying my disability. Each time, I was approved. Approximately four months ago, Met Life told me that I should not have been approved and stopped my payments. Today, I received a letter from them saying that I must repay the benefits they paid out to me because their representative made a mistake and I should never have been approved. I am now being held accountable for over $30,000. I am in the process of retaining a lawyer. If I needed supplemental short term disability insurance in the first place, how can I possibly pay back what they say I owe them? By the way Met Life assets are appoximately $739 BILLION. My complaint could go on and on but I digress for now.
I have been a member of MetLife for a number of years now as it is a good program for the elderly. I received a cancellation notice in the mail on April 21, 2015. I did not request this cancellation and was surprised in getting it. I called the company the very day I received the notice. The operator was very rude and completely unprofessional. She did not help me one bit saying that there was nothing that could be done about reversing the cancellation! Is this how your company treats their senior citizens?!?! I am very disappointed in the way the staff at MetLife treated me and just cancelled my plan with no warning or discussion with me! I have never missed a payment so this type of behavior is unwarranted!!
I got the best quote for my retirement plan in MetLife and really grateful to the advisory committee. MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more. It has individual plans, group plans, child plans, online sales, financial advisory portals and also NAV tracker available for us. You can be a advisor for privileged customers if you are interested in. Do login to MetLife website, register your account and get the complete details , service alerts online.
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