Maaco

I had bumper painted in hamden CT. There was so much over spray all over car, Windows, under the car. They broke my air vent, I picked one up and fixed it. It cost me 100 to buff out the overspray on paint.

Went back a number of times and it was not fixed properly. I would like a refund of my 100 dollars.

March 2018 I had my 2003 Honda painted at Maaco at 13900 Western Ave Gardena Ca 90259- I am the owner of the vehicle and there were no dents on the vehicle other that nick on the front and rear bumper. Secretary months later I noticed the paint was separating and cracking on the right quarter panel under the 1 year warranty.

I took ithe vehicle back in and Danny Solis said I didn’t have a warranty I pointed out to him on Maaco Document I had a one year warranty on the paint job he didn’t want to honor it I then called my insurance and they told me that Maaco was responsible for the Poor Quality if workmanship and they needed to correct it befor the warranty expires.

Danny Solis is a bad/poor representative of Maaco

I took my limo to Maaco in Pomona. Juan looked at the car and said they were going to do the body work and paint the car. juan have not call me for about two months I called and ask what is going on.

juan replied it will be done in another two weeks. I did not get a call almost three months. I went to the Pomona store to see what is going on. It was a older guy there he said my car was ready I looked at my car and was furious they painted over the bad body work that was not fixed.

I told the guy they need to fix it right. Another month went by and no calls. I called the older man he told me my car is ready. I went to pick up the car nothing was fixed Juan was there and told me if I pay the bill they would do it right or give me a little money off the bill I told juan I do not trust them…

Very bad experience! I need to talk to someone who a has authority to get this done right. You would not believe what this paint job looks like ! Jeremy(Manager) said, I got the 1300.00 and not the 2500.00 paint job and that why it has so many imperfections. I will sue Macco and have you pay for the attorney bills/ legal fees if this does not get corrected quickly! If I take this car to a paint and body shop to look over the car to have a expert witness, I will, Im not kidding folks. There are to many photos to attach, and someone needs to inspect this paint job

Perry 7133767600 store# M2491. estimate # 6621-1

I brought my car at Maaco, 8284 Tara Blvd, Jonesboro< GA 30236

Bad service had my car for 2 weeks and 2 day. My car not done correctly, paint job was done poorly and front of car visibly damage and back bumper not put on correctly.

THEY will trash you're DREAM.

I won a lawsuit against location 1271 Azalea rd mobile AL 36693 back in October and I keep on giving me the runaround for not paying me they keep on telling me I’m post get the money from corporate and corporate tells me The local location is post pay. So I don’t know what to do.

If I don’t get paid soon I’m gonna garnish your wages. com

Took my magnum to tempe az maaco. Few months later had to buy new tires. Claim to had replaced the Whole rear end but didnt. Call to speak with Eddie about it and as unprofessional he is he hung up on us.

Sad sad do the JOB ypy got paid for 2500 free dollars. Wont EVER go back and surely wouldn't recommend. Them to my worse enemy

Repair failed within months and we were blamed for faulty repair When another non Macao shop did repair again they found 3 things damaged internally that should have been repaired and were not Have photos of all and associated paperwork Request a full refund for second repair

Maaco at Hwy 138 Conyers has had my niece’s car 4 months after an accident. She keeps getting the run around. I’m appalled at the treatment a single mother has been given. Her insurance did not pay for a rental.

She couldn’t afford good coverage while she was trying to finish school to better herself with a good job. She has no husband, and her father died. I’m writing to ask please contact the shop and see what the problem is.

Dear Maaco,

I have had 3 cars pained at store M2087 @ 907 Providence BLVD Clarksville TN 37042, with very good results and was happy with service. Recently one of those 3 cars got damaged , my 69 camaro. It was painted little over a year ago gun metal grey and needed the new fender painted to match. They had my car from 1 Oct thru 8 Oct and the following is the list of issues : 1. I had to call them to even see if it was ready for pick up. 2. After being told it was ready for pick up, went there and found the fender was not trimmed out as discussed, paint didn't match and car now does not start. 3. Left car for REWORK and for them to figure out why the car would not start. 4. Was told over the phone it was out of gas but fender was fixed. Second attempt at pick up, I brought gas only to…

I had to get new seat belts for the front, new air bag curtains as well as the air bag module and a side mirror put on the passenger side. I was called the very next day saying my car was ready.

I'm a truck driver so I was not able to go the next day which was Tuesday. So I went that Saturday to pick my car up only to get in and see parts hanging oil finger prints all over my ceiling seat belts not properly put in

I chose Maaco for accident repair and paint which was covered by my insurance Co. Progressive. I was told by my insurance Co. that the vehicle was finished and ready for pick up on Tuesday October 2, 2018 which I picked up.

My car was brought to the front of the building by a Maaco employee who told me he left it running (on). I looked at the front of the vehicle {bumper} and drove it home. Later that night, I went out to leave in my car but was unable to use the key fob to start it as usual and couldn't unlock the door.

I had to unlock it using the key and found it wouldn't start. I called Maaco the next morning and told them the problem. Mr. Romel Romjahatten told me to bring it to the shop, they would take care of it.

I called before they closed because no one answered the phone by…

09/22/2018

To: Maaco Complaint against Maaco Store # M2361 5898 Thurston Ave Virginia Beach, Va 23455 Tel # 7574642980

Dear Sir/Madam

I am writing about the deception and faulty work performed on my 1984 El Camino between 06/28/2018 and 09/17/2018.

On 06/28/2018 I drove my 1984 El Camino into the Maaco store #M2361 at 5898 Thurston Ave Virginia Beach, Va. 23455 at that time I meet with David Sheffield (estimator). We went outside to go over the car and see what I needed fixed and painted. Before I had tried to fix some hail damage all over the car, I told David I was not a body man and if he could fix the hail damage. David stated he would go over the car and finish what I had started and assured me it would look good. He showed me two different prices and I asked him the difference…

hello I,m Ernie Pacheco having my 1995 Chevy Astro van painted at maaco store #m2250 8605 Utica ave Rancho Cucamonga,ca was told to pick up 10/1/18.Checked out the new charcoal metallic paint work and noticed some areas on door pillars un filled body chips and bloches and front bumper cover lower has deep straches and markings that need to body filled and repainted for satisfactory macco finish.Also did not have door jambs painted and there is over spray inside door jamb.Would appriciate toch up work for the 5yr prorated warrenty panit job.thx u please call back #562 972-3535.

I had my quarter panel on the drivers side, there is a bubble on the rear panel and the paint is peeling off by the windshield post. It was done in Lakewood New Jersey. I just called a few minutes ago and a man told me to hurry up with my questions, I do not want them touching my car again.

Please call me at(732) 779-3829 my name is John.

09/22/2018

To: Maaco Subject: Dispute Charges Against Maaco Store # M2361 5898 Thurston Ave Virginia Beach, Va 23455 Tel # 7574642980

Dear Sir/Madam

I am writing about the deception and faulty work performed on my 1984 El Camino between 06/28/2018 and 09/17/2018.

On 06/28/2018 I drove my 1984 El Camino into the Maaco store #M2361 at 5898 Thurston Ave Virginia Beach, Va. 23455 at that time I meet with David Sheffield (estimator). We went outside to go over the car and see what I needed fixed and painted. Before I had tried to fix some hail damage all over the car, I told David I was not a body man and if he could fix the hail damage. David stated he would go over the car and finish what I had started and assured me it would look good. He showed me two different prices and I asked him…

6 weeks and still no car. 40-80 hrs total is all it should have taken to paint my car.

The Maaco dealership in San Antonio Texas has completed the warranty work on my car, but they wil notl release my car back to me, because the Jonesboro Georgia Maaco on Tara Boulevard, won't pay them. I need my car to go to work today.

Please help resolve this issue. (678) 826 - 8829.

210 588 0234. The Maaco in Jonesboro Georgia (770) 478-7335, did a botched job I've been dealing with this for a couple of months now. They always sprayed the entire car including my spare tire they even have pain on the inside of my car they have pain on the lights I have attached pictures to show some of the damage; they originally painted the car the wrong color blue, when correcting it, they only corrected the outside and not the door jams.

There are fish eyes throughout the outside surface of the car. You may call the Maaco shop in San Antonio who presently has the car to get the professional terms of the damage of the car that the Jonesboro Georgia location needs to pay for it that doesn't want too.

can we resolve the situation as soon as possible why they have my car right now and…

I took my 2006 Mercury Mountaineer to have both bumpers replaced. After one week, when I went to pick it up, the rear bumper was not put on correctly because with my hand, I could move the entire bumper with little effort.

The Manager Cesar went on to tell me, that's the best they could do. As a professional, I allowed him an additional opportunity to correct the repair and after another week, it doesn't look like they event attempted any effort.

The bumper is still not placed on the vehicle correctly with no further remedies or means of correcting this issue.

My complain about my job done at Maaco it was not no good customer service the understanding that my car supposed have been done in 3 days and which it was not and then I had to end up paying extra money for a rental car that the insurance didn't pay on the rental car and I'm just very upset with Maaco,and didn't put my letters back on my car and

also my Mercedes emblem wasn't replaced. I did take pictures of it and I hope I can download my pictures for you guys to see my car before in the now. I think the price they charge me should have had better work and customer service.

The first two picture is how it look after I pick it up from Maaco and second is how my car look when I took it to them. I just my car the same way I took to them. The guy that help me ,told they couldn't replaced…

I went to Maaco on skibo rd in Fayetteville,NC in July 2018 to get my car painted purple. I came back after three weeks and my car was painted gold. I need my car for transportation as I am in college.

I was told the manager would be in contact with the owner. The manager later calls me and says they can only repaint the car which is going to take MORE time Or give me $100 back I’m very unsatisfied and I will be contacting my lawyer if the issue isn’t resolved.

1. I used a free estimate coupon for a collision repair and was told $400 for an inner tire rod(after he stuck his head under the car and popped backup) However after returning I was told that can change. So I informed them to hold up on repair and I would pay for a true estimate.

2. After given a "true" estimate the price jumped to $1400. I then told them to just get the car running and I would do the rest(outer body) later. Then they called me again for an alignment piece and that was $600 more! Now the car is apart and Im told that there's a chance it might tear up somthing if I drive in not repaired. I then told to complete repairs.

3. Now its almost 2 weeks. I call back and speak and speak to manager and he tells me the car is not there but they are done and he'll call me when they…

I dropped off my 2001 Miata for minor body work and new paint at the New Hampton NY shop on July 9th. I was told the work would take 2 weeks. Well today is Aug 8th 2018 and I stlll don’t have my car back.

I went to the shop on Wednesday of the 3rd week and was told it was in line for painting. Patrick the sales person I had been seeing told me possibly Friday but by Monday or Tuesday of the next week for sure.

Waited till Thursday of the 4th week called again and spoke to Patrick he told me the paint cracked on the bumper and had to be redone. So here I am at Wednesday of the 5th week and still don’t have my car.

This is extremely aggravating as the summer is passing quickly and top down time is lost and don’t come back. I feel that the shop could care less and has lied from July 9th…

I brought my truck in for some body repair and for some paint work. My main concern when I brought my vehicle in was my rear passenger wheel panel. Was starting to rust and wanted to get it taken care of before it got to bad.

All the did was paint over the rust. There was no repair. 00 dollars for this ??? 100 hundred dollars.

4465, my 93 chevy pickup have been in your possession,since 21june 18, their been giving me the run around, hiding my vehicle in different parts of the lot telling me their working on it.every time I call, they tell me their call, it'll be ready by the week end.

We had our car painted at Hagerstown,MD.location and when they removed the spoiler to paint it they didn't put the ground wire back on the trunk latch.It cost me $183.00 to repair it and I want my cost refunded.The manager there Raymond offered to pay me $100 of his own,but that's not fair to him and I'm still paying $83.The owner has told you that the trunk never worked which isn't true.Raymond said it worked when it was brought in to be painted.Please contact me at 240-625-4039, thank you. Tammy Russell

I had some minor bumper damage from a light brush of an incident. I went to multiple body shops for estimates of repair, and was relieved to talk Paul at MAACO who assured me that a new bumper and fender could be ordered, painted, and put on for under $1k.

I also asked Paul to give me a worst case scenario if some brackets were busted behind the scenes, he went to his computer and said worst case, maybe a $40 bracket would have to be ordered, but that the headlight, the fog light both worked fine, and that the damage look topical and on the surface.

Then they have the assistant manager, Courtney, call me a couple days later tell me that some additional parts need to be ordered, but he didn't have the nerve to tell me what it needed, or the price. He said Paul would call me back, but that…

Usually, I do not write reviews as they often times portray the opinion of an individual.

However, right is right and wrong is wrong. The customer service displayed by Maaco employees was all around wrong starting and ending with its top leaders. I purchased a full paint job in May 2018 that was incomplete upon the vehicles return.

However, I was expected to pay in full by the general manager (Wolfie) in order to receive the car back. ). When speaking with the general manager of the location, he said to either leave the car (after being there already for 4 days) or bring it back in a week.

The cost was over priced along with the out of pocket expenses for a rental car. On top of this, only to receive the vehicle back incomplete. The general manager did not want to answer any questions…

I ask for your best paint job and bodywork. rust area on front fender not repaired also bubbling. Both front fenders inter area underhood not painted. Driverside doir not aligned Properly t top weatherstrip wont seal.

Also chrome doorseal damaged due to door misalignment. Poor masking ,overspay covering all inside engine compartment. Paint over spray in gobs around t top frames. I will absolutely not let them touch my car again. Tbey agreed to replace my bird decal and pinstriping.

On the back if the check it read VOID WARRANTY. MY WARRANTY IS FIVE YEARS. THIS GUY IS CROOK. ITS HARD TO TAKE PICTURES BE CAUSE THE BLACK PAINT IS GLOSSY BUT ILL TRY TO SENT SOME LATER.

Hello my name is James Townsend and i have a vehicle that is currently in one of your locations based in Clarksville Tn providence blvd. Ive not yet once been contacted about my vehicle being repaired in 3 months. They have had my vehicle since march 21.

In addition i felt i was overly charged. And ive recently paid 1,400 dollars to them and there just starting to repair my vehicle after its been there 3 months. Its bad buisness. And all this time I've been contacting them and they've never contacted me at all.

Im asking for help as well as a blessing from corporate to contact this specific Maaco and ask them to please finsh repairing my vehicle and release it to me as paid for. Im very upset with the non professionalism of this buisness in the Clarksviille Tn location.

They are now…

Poor quality and continually being lied to by the Supervisor of the Fort Walton Beach Location. Just went in for the 5th time pick up my vehicle that has been in for 4 weeks. The same defects are there that I identified over 2 weeks ago.

The Supervisor told me that it is normal to have defects in the clear coat and since I did not get the platinum package there was nothing he could do. 74 for a defect ridden job. Unacceptable. Store is M2557 in Fort Walton Beach Florida.

I did not sign the completion certificate and did not get a copy of the repair order with the written warranty.

Dear Sir/Madam, I regret writing this complain of this tone.

However, I was at your establishment located at 6850 Buford Highway NE, Unit A, Doraville, GA on Thursday afternoon, May 31st, 2018. I got an estimate on some body and paint work for my car. During the processing of my contract with associate David Y, I asked why the work was not under 5-year warranty, as an advertisement on the wall of the shop clearly stated, but rather under a 1-year warranty.

David then asked for $100 dollars on top of the estimate for the 5-year warranty. When I questioned this egregious bait and switch, David became visibly agitated and grabbed the contract paper and slammed it in a nearby garbage can.

” As you can imagine, I felt extremely disrespected by this openly hostile action by your…

DROPED VEHICLE OF AT MAACO STORE# M1209 111 WEST HAMPTON DRIVE, CAPITOL HEIGHT MD 20743 AFTER RECEIVING ESTIMATE AND TIME VEHICLE WILL BE COMPLETED (7 DAYS). WENT BACK THAT TUESDAY VEHICLE WAS NOT READY AND THE PATCH WORK WAS THE WORST THAT I HAVE SEEN.

SALESMEN THEN SAID TO PICKUP ON THURSDAY. WENT BACK TODAY WHICH IS JUNE 1, VEHICLE WAS SITTING OUT READY FOR PICKUP. DID INSPECTION ON WORK COMPLETED, DENTS STILL SHOW OVER NEW PAINT. NEW SCRATCHES ON VEHICLE AFTER NEW PAINT. THEY HAD TO JUMP START VEHICLE BECUASE IT SAT IN SHOP TOO LONG.

MANAGER PRESENT SAID HE WILL FIX ALL DEFECTS. THIS IS A COMPANY VAN, PROJECTED LOSS IS AROUNG 5000 DOLLARS DUE TO DELAYS IN GETTING VEHICLE PAINTED. MANAGER STATED THAT VEHICLE WILL BE READY ON MONDAY JUNE 4, WE WILL SEE.

PAYMENT HAS ALREADY BEEN MADE.…

Horrible experience! Job incomplete; they stole critical parts on a specialty car; grossly over stated deadline for completion. I spoke with shop manager & owner and both denied seeing parts. I went over parts & expections prior to hiring them to complete job.

My fault by not listing every part on invoice, but thought I could trust “Maaco”! Owner had very cavalier attitude about the entire situation. Had planned on doing a lot more business with Ferndale Maaco, but never again.

Was employed by Langley MAACO location 2 seperate times and both times I was bullied and harassred by co workers and boss,and on top of that boss tried to screw me out of work hours and was caught changing punch time clock

I just went to Maaco to get an estimate. Now mind you they have a $399.00 deal that is limited, yet when I called and explained my nee $540.00 out the door. THEN, I go meet with the guy, tell him I just kicked cancer and really don't have a lot of money to spend since my doctor bills kicked my butt. I told him I really wanted to buy a car, yet there is no way I can afford that right now, so I thought I'd at least throw some paint on my car.

This guy QUOTED me 540.00 on the phone, and that was an UP-SELL from the $399.00. I agreed and he said come on it and we'll take a look and get you the quote on paper. I was like, GREAT this is awesome. The brand new bumper I have will be painted and mounted, a couple of dings out of the door, and maybe some additional molding if that part of the…

I just went to Maaco to get an estimate. Now mind you they have a $399.00 deal that is limited, yet when I called and explained my nee $540.00 out the door. THEN, I go meet with the guy, tell him I just kicked cancer and really don't have a lot of money to spend since my doctor bills kicked my butt. I told him I really wanted to buy a car, yet there is no way I can afford that right now, so I thought I'd at least throw some paint on my car.

This guy QUOTED me 540.00 on the phone, and that was an UP-SELL from the $399.00. I agreed and he said come on it and we'll take a look and get you the quote on paper. I was like, GREAT this is awesome. The brand new bumper I have will be painted and mounted, a couple of dings out of the door, and maybe some additional molding if that part of the…

So the first time I took my vehicle there guy John helped me and was a great guy very friendly warned me he noticed some issues paint running etc but assured me it would be fixed, after the paint settled for a few weeks and to schedule a time to bring it back!!

I did and he asked for me to wait another two weeks they have been busy I asked if 4/17 (Tuesday)would be a good date to drop my vehicle off and he told me yes, to bring it then!!! So on that day (the day I was instructed to drop off my car) a rude manager whose name i believe is mike was very unprofessional and seemed Inconvenience by me dropping of my car!

He Asked me why I was dropping off the car and complained of how busy they are, how due to staffing they were very behind. I explained to him that I called weeks ago to make…

So the first time I took my vehicle there guy John helped me and was a great guy very friendly warned me he noticed some issues paint running etc but assured me it would be fixed, after the paint settled for a few weeks and to schedule a time to bring it back!!

I did and he asked for me to wait another two weeks they have been busy I asked if 4/17 (Tuesday)would be a good date to drop my vehicle off and he told me yes, to bring it then!!! So on that day (the day I was instructed to drop off my car) a rude manager whose name i believe is mike was very unprofessional and seemed Inconvenience by me dropping of my car!

He Asked me why I was dropping off the car and complained of how busy they are, how due to staffing they were very behind. I explained to him that I called weeks ago to make…

I am sending pictures of the results of a paint job I receive from one of your shops. located at 2035 east Carson street Long Beach CA 90807, I completed to Mr. Ricardo about the warranty work that had been done.

And he said that he would take care of it and I taken the truck back at the day my appointment he said he was told by His boss, Lillie not to do any more work on my truck, form day one I have had problem with the paint job. the first time I taken it there for hood and top fading I ask if they remove roof rack before painting, I was told yes, it was 24 days before my truck was ready for pick up.

one of the rivets was destroyed and it was supposed to have been repaired. the roof rack was re installer, I had taken the truck back because the rack was loose, Lillie had one of her…

I receive a paint job for my truck and very displease with, over spray on molding, paint lifting on hood lest th after I pick truck up I notice it and return and to shop pointed it out and was told to return after a month

I felt I had poor service cause I was a woman I keep having to call them they would not call me. They keep my car from March 22, until April 10, 2018 I paid these women over. 2,000 and the work was poor looks like paint rubbed against something and is coming off.

These ladies that work here are not that attractive. Is why I knew they were not going to do a good job. And it is not right after having my Jeep Cherokee back for a day I have to take it back.

I want better costumer service and a 2,000 dollar paint job no way my paint should be coming off this fast. 214-381-2070 and I bet she already knows what I am complaining about.

Also I will send pic.

with hunter the owner hunter told me I would get some money back on two separate occasions. After finally contacting him I was told I was getting 23 dollars back. The service was sorry. The mirror wasn't completely sealed and it took too long to get my car back.

In my opinion he is only after the money from the insurance company. i shall never go back to maaco because of the substandard service I received

I thought I had a simple bumper accident that I could get repaired with Maaco so I took my car to the Lawnside store #M1088 on 12/22/2017. At no time did they tell me there was more interior damage to an underlying run enforcement and absorber that also needed to be fixed. Repair Re:43348-1.

When they took my bumper off and saw this they should have contacted and/or showed me this damage. Without this information I did not know that I needed repairs done beyond a bumper and if so I would have contacted my insurance company and proceeded getting full proper repairs done.

As a result I rode around for 3 months UNSAFELY until a recent snowstorm resulted in my bumper coming off again on March 7, 2018. Due to this accident I contacted my insurance company and had repairs done at their…

00 for this paint job what kind of custom service is that, i am very disappointed with maaco for the way they handled my paint job on my truck so now i drive a 2 tone truck very unhappy customer Robert Haegele 352-573-4163

I was told that a paint job to my hood was defective on my car so they were going to repaint the hood for free. After waiting several months and talking to several different people the car was in the shop getting fixed.

When my husband received a call 8 hrs later to say they were now charging us. 00. I want my money back!!! I have called the location, customer service, corporate offices and corporate complaints. I can't seem to get anyone to answer there phone and when it goes to voicemail box it's full.

Please email me back and get this matter handled or I will take further action!! Thank you

Poor management, horrible customer service. My stolen vehicle was recovered 29 days later , damaged and stripped of everything that could be sold or make the vehicle identifiable. Taken to MAACO who has done a piecemeal job and try to pass it off as completed.

Worse service I’ve ever had

I have my car painted by Maaco store# M0669 located at 2207 Smith Ave, Chesapeake, VA 23320 757-424-2003. I picked up my car on 12/9/2017. On or about 12/22/2017 the front emblem came off while driving and was lost. When I looked at the car I saw the emblem was attached with sticky tape.

I have called the location twice and was told by Brian Printy that "he put feelers out to get a new emblem". So, it has now been over 1 month and the shop does not intend to order the part and fix the problem.

So as you can see from the picture the car emblem is gone and the tape remains, which I am not able to get off. The reason I came to Maaco was based on a good reputation of quality work and now the front of the vehicle looks horrible.

I would hope this email will fix the problem. I can be reached…