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Little Ceasars

1.0
905 complaints

Address

2211 Woodward Avenue Detroit, Michigan

Complaints

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Trenitta Mitchell

May 13, 2023
0

I placed an online order on 5/13/23. I went to store to pick up at the designated time of tracking. Not only my order but no orders were in the oven you press the three digit code were in. I spoke to the Manager attending the counter trying to get my order.

Even showed the order placed, tracking, receipt and was gaslighted and told my order was not received at the location. I told the Manager I would like my money back. I was ignored and passed over to man customer behind me.

I demand a full refund for the order I placed. The corporate office is closed as this transpired so I have to wait until Monday. I know justice will prevail.

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Denise Hawks

May 12, 2023
0

I waited in the drive thru for 20 minutes the lady was rude and they said it will be 10 to 15 minutes I came back before than and was told it would be another 20 minutes I order from here all the time and I have never been so angry

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Jamie Hendricks

May 12, 2023
0

After having a upsetting experience at Domino's Pizza we drove down here to Little Caesars in chubbuck Idaho to get some breadsticks for our pasta bowls that dominos didn't give us. It was 5 minutes before 10pm when little Caesars closes.

I ran in and asked some crazy bread and he they weren't out. And I said well is there anyway you can make some real fast pleeeeease? He said hold on and walk in the back and kindly asked if they wanted to make breadsticks and whoever was in the back cooking said "Nope!!

The cashier stood there for a minute in disbelief and the same guy that said nope yelled "did I stutter" to the cashier. So the cashier came back up front and I apologize. And I said seriously ? Well what do you guys have? He said cheese bread.

I said well I really wanted crazy bread…

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Jennifer Israel

May 10, 2023
0

I placed an order for pickup I clicked on the picture of the pretzel crust cheese pizza. I have Severe Alpha Gal having been bit by Ticks that makes me deathly allergic to all red meats or any juices ect. From red meats.

So picking the meats off of the pizza is not an option for me. If I ate pizza after the meat was baked on it then it would send me straight to the Emergency Room by Ambulance. Well, when we got there to pick up our pizzas.

We picked them up and started driving away, I checked both pizzas before getting out of the parking lot. My boyfriend went in first to talk to the manager and got nowhere with him. So, I went in and explained that I was the one that had put the order in and I showed him the website and exactly the picture I clicked on to order.

The pretzel crust…

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Caroline Moore

May 7, 2023
0

I order a stuffed crust pizza with ham and extra cheese and one order of crazy bread for delivery. The dough had air bubbles apparently that grew during baking. Two to three slices had a burnt bubble that had popped by the time it arrived at my home.

This left the area with no sauce, no cheese and no toppings, plus thin burned crust beneath. I would like to get my order replaced or my money back.

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Joey Price

May 7, 2023
0

Ordered two pepperoni pizza once got home THEY WERE HARD AND OLD !! AND NOT EVEN CUT ,!! AS A former manager of a pizza place I DO know every 20-30 fresh pizzas need to be made !! These pizza are like cardboard ITS UNACCEPTABLE!! AND PURE LAZY ..

ITS PART OF THE JOB ! I will from now on take my business else where

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Jeff

May 4, 2023
0

The North Miami store does NOT have a staff that understands and speaks English properly. Little Caesars raised the pepperoni price to $5.50 a while back and advertised it with 20% more pepperoni. Not at this location.

In fact the last pizza I ordered had VERY LITTLE tomato sauce or cheese on it!

NO ONE gets back to you from their District Office. NO ONE answers on their toll free number, despite being on hold for extremely lenthy times. NO ONE replies to your comments on the feedback page.

I tried to speak to the location manager and neded to have another customer translate for me. She didn't even offer to re-make the bad pie... just offered me a "sorry'... If you or I ran a business like this, we'd soon be closing up shop.

LITTLE CAESAR'S CUSTOMER SERVICE SUCKS!

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Tia R Clementi

May 4, 2023
0

Ordered online for Bessemer, AL location on 5/2/2023 and my card was charged but order was never made. I went to the location and the doors were locked and no one would come to the drive through window. This is ridiculous service.

I will not be ordering online again.

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Melodie Anderson

May 4, 2023
0

I ordered two pizzas online to pick up at the Lone Oak, Kentucky location. Pick up time was 6:30 pm. We arrived at 6:25 at the drive up window. We were told to park around front and someone would bring it out.

At 7:00pm we went in to inquire about our pizzas and we were finally given our cold pizzas with no apology. We are not happy.

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Tara Rose

May 1, 2023
0

Location is at Laurel Mall Connellsville . I need someone to call me 7245575635. The manager Patti Eicher manage is whom I have the complaint with. Degrading myself and humiliated me in front of others. I am a customer. I need a call back.

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Tom Kemper

Apr 30, 2023
0

Amount of pepperoni far less then the number shown online When doing pickup and mentioned to clerk - they stated that it was advertising- i responded "false advertisement*

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Nicole Farley

Apr 30, 2023
0

Hello I have called cooperate 3 timer over my issue I love lil ceasers pizza and have been going to my local lil ceasers for 4 years I have also ordered gotten pizza from there multiple times since my complaint.. but I ordered a large build your own pizza with,, pepperoni, sausage, mushrooms & onion's, pick up the pizza most slice only had peproni on it ,, I called to complain and

offered bring back get one made right the manager James I believe was rude and wouldn't hear anything had to say , called corporate three times and they aaid the person n charge of the bucyrus store would contact me , still have not received a call or email and getting ridiculous I just want my pizza I paid for and want it made right that is all so please been over month I been . Morr then patient..

thank u and…

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Kat

Apr 28, 2023
0

Today I made a to go order at Little Caesars Pizza 4128 FORT HENRY DR.

I showed up to get my order and it was busy,so though i saw my pizza in the machine i waited because it wouldn't take the code emailed to me. After waiting several minutes i got in line to have another lady take my pizza. (An employee got it out and gave it to her) was shocked i said thats mine but she ran out. Igot to cointer and said that was that order.. I was upset i ordered ahead because i was in a rush What is the point of emailing me a code if you will just give away. After waiting 30 more minutes I was asked for my recipt to make sure i paid for the soda I got out. The audacity to assume i would steal after they gave my food away without question..

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Todd Steele

Apr 28, 2023
0

To whom it may concern I called Little Caesars at 426 State Street in Watertown New York so I can get two of the pretzel crust pizzas they had two in the warmer wreck I told him I was on my way to get them and then I will be walking they said okay the person I talked to his name was Chris when I got there an old man spoke up and said they'll be coming out of the oven so

I did not get my food I want Chris whoever he is fired or I'm calling order and I'm suing and I want free pizza for a month so somebody needs to contact me ASAP or I'm calling my Lord if I do not hear from somebody by Monday and I am calling the office Monday

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Heather Gallagher

Apr 28, 2023
0

I bought 2 slice and sticks from location at cum park plaza in Burlington North Carolina. Pizza was not cooked properly, was not cut properly, only 2 tiny sticks and 1 whole stick, dough was uneven and nasty looking. When I took the pizzas back to get new ones the people working there put the pizzas I brought back into the warmer to be resold.

This is a major health concern and this store needs to be shut down.

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Brandon Sattler

Apr 28, 2023
0

Wednesday in around 745 had to wait 15 minutes, which was no big deal. The thing that upset me and my girlfriend is the fact that we ordered one thing of crazy bread and it came out hard as a rock and completely chipped one of her teeth completely not edible this is the fourth time that it has happened and

I am severely upset because now my girl has to deal with tooth pain until she can get the money to get it fixed little Caesars step up your game and start making your food edible. Worst food restaurant ever I will never be coming back here ever again.

this is also coming from a former employee of Little Caesars.

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Lupita saldana

Apr 27, 2023
0

I ordered 2 Italian cheese breads and they are horrible the bread is so hard and chewy....the dough has been sitting there for a while reason why I say that and know is cause I used to work 2 years with little ceasers and I learned how to manage the dough..I called for a refund and manager just hung up on me.

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Alex Romo

Apr 27, 2023
0

Hi, we ordered a pizza combo and chicken wings It stated pick up time 8:40 It's now 9pm and employee sated they usually don't cook chicken wings that was her excuse I demand a refund

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Leticia

Apr 27, 2023
0

I would like to know what did I do wrong when I came in and ask the cashier for an order? I gave the cashier the name twice and didn't replied. at thrid time she finally replied with a "NO".

I asked for the store's address to make sure I was at the right place. The address matched so I asked are you sure you don't have order. She then replies "it's the bread sticks bag and the sauce". when she was about to hand me the order she threw the sauce at me and I was only able to catch the bread sticks bag and the sauce fell on the floor.

I felt I wasn't welcome at this store since she didn't seem to be happy nor did I see her greeting the customers never smile. But I would like to know what did I do to be treated that way?

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Sabrina Menz

Apr 26, 2023
0

I've been waiting for a refund on a delivery order that we had placed a couple of weeks ago and still haven't received it. Just wanting our money back due to extremely late order and food was cold. I've talked too three different people and each one said they'd give our refund last lady was actually quit short and rude on the phone pls all we want is our refund of $20

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Dave

Apr 25, 2023
0

The Little Caesars store in Salina Kansas really sucks. In my opinion it ranks as the worst one I've ever been to. I'm 68 years old and I have been to a lot of these restaurants so I do know that this one is substandard.

The owner always has kids working at this one and they have no experience when it comes to running a Little Caesars the way it should be run. I have waited for over an hour for my pizza many times and these kids will seriously overcook a pizza and box it up and send you home with it.

I'm not sure if anyone else is complaining or if maybe the complaints are being ignored. You need to put a stop to this.

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Lori Hess

Apr 24, 2023
0

We had a delivery from them on Thursday April 20th in the evening. When it finally arrived and I did take pictures of the pizza. We ordered a stuffed crust pepperoni with a side sauce of pizza sauce and a desert.

We ended up with a crapy pizza that had mushrooms, black olives on half and sausage on the other half and sausage looked old. I had it delivered because didn't have a car for a couple days. So called Little Ceasars and was on hold for 12 minutes 2 different times and of course no one answered.

Called Friday and Saturday and still no one answered. Had a friend run me over to Little Ceasars but there were 3 homeless people hanging out at the front door with all their carts and I didn't feel comfortable getting out of the car.

00 back if they won't answer the phone or have…

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Kaniyah

Apr 24, 2023
0

I was asked to do some criminal activity which I didn’t want to do.

Also I was being sexually harassed by the manager. He was asking if I needed his fingers to go to the bathroom and I said no. He wanted me to take a girl id to cash a check. He kept pressuring me to do it so I told him I won’t be working here anymore.

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Joshua apa

Apr 24, 2023
0

I bought a online order today at the Taylors SC 29615 Little Caesar's location. It consisted of two pretzel crust pepperoni pizzas. Ive had a few from this location before and they have been good but today the guy who cut it out entirely way to much salt on both pizzas.

We had 6 different people eating these and all six of us only made it thru 1 slice each. We literally threw the rest in the trash. I would like to be credited my money back or credit for my order bc that was by far not edible due to how excessive the salt was loaded onto them.

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Markia Reed

Apr 23, 2023
0

I’m becoming very frustrated with the Demorest rd location store id 0163200587. Every time I visit this location no matter the day or time the pizza is never ready it’s always 10-12 minute wait. It’s false advertising to say hot n ready if it’s never ready.

I understand short staff and busy times however the pizza is never ready at this location.

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Michael Heirendt

Apr 23, 2023
0

m. m. which is about an hour and 20 minutes I think that this is a bit ridiculous as I did not make it back to work on time. After an hour they offered me a refund if I wanted a refund but then they said or you could just wait another 10 minutes which really turned into about 25 minutes please get this location better employees more employees or do something because we wasted a lot…

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Jane johnston

Apr 21, 2023
0

On April 7th around 3 pm ish I witnessed an employee of yours going in and out of little Caesars with a shovel and he looked very aggravated. I herd him yelling at someone that was behind the store and threatening him to be ready when he gets off work at 4pm.

And then he started to run after him with a shovel and then proceeded to smash the guys bicycle his amp and his guitar,and all were destroyed. Someone called the cops and he was taken to jail . It would be a good idea if you all have video recording in the store to mabey see if the other employees were egging him on to do this.

It's the location clarcona ocoee rd and hiawasee rd in Orlando FL. Just thought you all should know, he obviously wasn't very stable minded. Thank you for your time.

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Deana Escovedo

Apr 19, 2023
0

I ordered pizza through the app a classic sausage pizza and a plastic pepperoni meal deal which comes with the pizza breadsticks and a 2 l Pepsi when I went to pick up my order they said they were out of 2 l pepsis and there wasn't nothing they were going to do about it this is the one in San Marcos Texas on Martin Luther King drive that's poor customer service and why can I not get something for what I paid for like anything in exchange for that very poor customer service this is ridiculous

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Kimberly P Durham

Apr 17, 2023
0

I ordered 4 pizzas directly through the Little Ceasars app and was charged for them as well as the delivery fee. When I saw that only 2 pizzas were delivered I began calling the Lancaster, TX location were I ordered from but was met with a pre-recorded line stating they were too busy to answer the phone. This is not acceptable!

I want the rest of my money back or the rest of my order. Even the corporate customer service lines isn't available.

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Kimberly Brown

Apr 17, 2023
0

Store @ 3728 Ringgold Road East Ridge, TN 37412 I was going to order an everything pizza, I called for 45 min and never was the phone answered. I told them I had been calling and I was told their phone didn't work.

I asked if they called someone since it was a place of business. The male worker was rude, no apologies but told me he was going to call the police if I didn't leave. Really, is this the way to conduct behavior in a business?

Forget customer service, they have never been introduced to it, obviously. This is why they loss business. I. Sure they knew better then treating customers that way. This happened 4/15/23. Thank you for your time.

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Richard C Wittkowski

Apr 16, 2023
0

Went to Fuller Ave location in GR, MI at 8pm on Saturday it was already closed. Hours on the door state 9pm. Then went to Plainfield location 4 miles down the road their hours state 10pm. Also closed, completely dark inside.

Crazy business. Glad we have better pizza options available.

1 star reviews are real.... please close your doors for good.

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Tanya

Apr 14, 2023
0

First of all you hear little ceasars you automatically think hot n ready as advertised, well any little ceasars here in Albuquerque NM never has them hot n ready. That's false advertisement. Then the main little ceasars I ever go to on Montgomery and San Pedro in NE Albuquerque I have gone to at different times of the day on multiple occasions and

have always waited more then 20 minutes to get pizza due to there only being 1 employee on the job, isn't that against the law.? The only reason I still ever go to little ceasars any more is cause my kids can walk there.

This business is nothing more a misleading, unprofessional place of business if I could could give anything less then a 1 star I would.

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Janette L Hess

Apr 14, 2023
0

Would give 9stars if could. Cheesy bread sticks were burnt n hard also ordered marinia sauce. On hold for over 30 minutes at this point. Says my photo was to large to upload. You need to do better. Worse service ever. Had to throw away.

45 but besides the point

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Stacy Brown Jr

Apr 12, 2023
0

I have sent out two messages via email. My reference number is 217026588 that I received via email attached to my receipt. When my order arrived at my house via doordash, it was cold and super greasy and it was the wrong pizza.

I did not receive the crazy sauce. The stuffed cheesy bread was also cold. I would like compensation for my order.

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Jesse

Apr 12, 2023
0

I ordered a pizza on the app and they gave my order to someone else before i got there and they had no pizzas in the pizza portal. I drove across town to be told i have to wait 20 more minutes.

2880 northtown lane suite105 is trash and needs to use the pizza portal. A refund was not enough for what i went thru left hungry and mad

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Graciela Newsome

Apr 11, 2023
0

I drove almost 2 hours round trip to order and pick up. 2 pizzas specifically asked for pepperoni and cheese pretzel pizzas didn't get a receipt set there and waited for them to be made didn't look at. Him got all the way home.

Just to open up the boxes and find that there's no pepperoni's on my kid's pizzas disgusted. Manager told me sorry not enough lot of money. A lot of time wasted just disgusted Mountain Home Little Caesars socks service suck they need to get it together manager Lucas needs some training.

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Darla England

Apr 11, 2023
0

We ordered & picked up 2 pizzas on Friday 4/7/23 on our way to Lake Mead for the weekend holiday. Transaction #216667296 and both pizza's were unusually disgusting and were not fresh. The Pretzel Pizza had enough coarse salt on and baked into the pizza to kill a horse and the Supreme was just plain awful. We brought them back home in hopes on a refund? The Supreme has only 1 slice missing and the Pretzel has about 3/4 left. That was supposed to be our dinner but was just a big disappointment. This is not the first poor quality pizza we've received from this store but all things considered this time I feel I need to complain and ask for a refund. I'd be happy to return them to the restaurant who made them? Please let me know?

Thank you,

Darla England (702) 773-2440 [email protected]

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Leandra Acuna

Apr 11, 2023
0

m. and they told me it was going to be 15 minutes I got there at 9:15 went through the drive-thru and he told me to park in the side and it was 9:45 when I when I was up there waiting I caught them in there and

there was a gentleman that told me that I said I was calling to check on my order and I'm parked in the front he goes thank you for calling Texas Roadhouse and hung up.

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Jennifer Miller

Apr 11, 2023
0

I ordered a pizza on Friday. It was wrong, we called. He said we could come back over the weekend however, it was Easter weekend and we were not able to come back. So I came back today and they refused to help me.

I was charged for extra toppings that I did not get. They did not refund my money or offer to make a pizza it at all. I would like somebody to contact me immediately in regards to this. Itzel to be the manager of a completely and willing to help.

She also did not have a name tag indicating her name or her status.

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LeAnn Eldredge

Apr 10, 2023
0

Slow service, 4123 HIGHWAY 411 MADISONVILLE,TN 37354.

Finally received my pretzel pizza and it wasn't pretzel, it was pizza crust w/ pretzel cheese and salt. Order took 45 minutes from the app. Saw my pizza sitting on the "packaging" table for 5 minutes before put in the warmer.

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Patricia Selph

Apr 10, 2023
0

There is a very high turn around on employees, never friendly and most often makes you feel like you are bothering them. ONE car at a time gets waited on at times, like today. The car at the window just sat there, was not asked to pull up, we waited a very long time then my 68 year old husband had to go in and order.

He noticed they didn't use the pizza oven, it was some kind of pan that cooked the pizza way too fast and hot. The dough was RAW and it was BURNT around the edges. They didn't even bother to try to trim off the charred parts, never bothered to ask if we wanted to wait for a new one or explain what was going on.

People talked about drugs being sold through the window last year and the year before that so they don't want old folks like us around. I don't know if this is true…

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Rose

Apr 9, 2023
0

Employee are rude slow and like to gossip about each other in front of customers instead of helping customers

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Brandon Hagan

Apr 9, 2023
0

I live here in Glasgow Kentucky 42141 Every time I come up here I’ve got to wait 10 to 15 mins in line then additional time being pulled up and wait another 15 to 20 mins while staff is mopping the floors and laughing and cutting up. I prefer when showing up to get my pizza after spending over 40 dollars at a time I’d get my pizza in a reasonable time frame. I’m tired of pulling up every time I go through drive thru

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Cody Nicholas

Apr 8, 2023
0

We went in and scanned our code on your pizza portal and now our phone is fried y

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Ruben Flores

Apr 8, 2023
0

Compré una pizza ayer en 2800 Magnolia Ave Knoxville Tn y al llegar a casa recibi una pizza vieja y con mal sabor. Además el Butter Garlic Dip solo sabia a grasa. Es la primera vez que me sucede esto, en mis récords puede confirmar que soy un cliente asiduo. Gracias

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Mark Hooper

Apr 8, 2023
0

Tried to order a pizza at 10:30 on a Friday and they told me they are not making anymore pizzas and I said well y’all don’t close till 11 and the manager said she don’t care she not making anything

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Christine G Rowe

Apr 7, 2023
0

Today 4/7/2023 placed an online order to be picked up between 450pm and 455pm. I was there at 450pm to puck it up. I ordered a 3 meat deep dish pizza in which I recieved a half eaten stuffed pretzel crust pizza, I also ordered a thin crust pepperoni in which it was massively dried out I KNOW THIS WAS NOT FRESH AS I ORDER THESE FREQUENTLY AND THIS ONE WAS DISGUSTING.

I also ordered crazy bread with 2 xtra sauces, yup they forgot that too. I also ordered Italian cheese bread and that also was NOT FRESH, it was dry and nasty!!! I spent over $50 on this order. I called when I got home and asked to speak to the manager, he answered and said his name was Will.

I explained the situation and asked to have our pizza delivered and he said they don't deliver. He also took NO RESPONSIBILITY for what…

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Shawn Sannie

Apr 7, 2023
0

The restaurant is short staffed so it’s a hit or miss when it’s open. They never have any pizzas ready in the oven, they say the wait will be 20 minutes, when in fact it’s 40-45 minutes. One time I asked for a refund and the manager didn’t know how to operate the register so he offered me a free pizza.

One day, I called several times between 1&1:30 and no answer. If it wasn’t for my daughter loving your pizza, I would take my business elsewhere…actually I am since the restaurant is hardly open. 2701 Eastern Blvd York, PA 17402

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Michelle

Apr 7, 2023
0

Called at 8:30 pm to place an order for my family. The gentleman who was helping in the store was very pleasant. My order came to over $50 and the woman in the background stated I couldn’t place my order unless online or in the store. 37. Clearly under $50.

I went in to pick up my order and a woman came to the register. I asked if I could add the sauces on since I was in store she told me next time to order on line then I told her I could pay for them separately.

Then she proceeded to tell me I needed to leave the store that she didn’t have to serve me. I asked why because I asked for sauces? I’m so confused?? Then I asked her for her store managers name she said she is the district manager and her name was Sherri or something to that effect.

We walked out of the store and then she…

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Derly DazaMendieta

Apr 6, 2023
0

WORST SERVICE EVER!!!

Today April 6, 2023. I had the worst service ever at Little Caesar Pizza on 3016 W Gate City Blvd, Greensboro, NC 27403. I called in 1 hour in advance to have ready 8 pizzas. When I arrived the pizzas very not ready and the person in charge Shykia B was mad and gave me a mad service. She had attitude. She said a have to wait 10 minutes. I need the pizzas for school. I could not leave because my students were waiting for me. I wait 20 min. The pizza was not well cooked, few pepperoni and not cut. My students didn't enjoy it. 57 dollars waited :( Need my refund!!!

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