LightInTheBox

returned shoes for an exchange. They were shipped to Reno address like I was given a return label. Shipped out of Wisconsin Rapids, Wisconsin 54494 on August 6th. I tracked by shipment to Reno and it did get delivered. I have no control from Reno to China.

I have been in contract with customer service and they will not respond..... Very frustrated. They have my money and I have nothing to show for it.

MY ORDER # 29970779 - I JUST GOT MY ORDER AFTER ALMOST A MONTH. SHOES ARE HORRIBLE AND SOOO CHEAPLOOKING. 00 AT A GARASE SALE. I WANT MY MONEY BACK ASAP!!!!! NO EXCUSES NO QUESTIONS. NO DELAYS! I WANT TO RETURN YOUR GARBAGE NOW AND HAVE MY MONEY BACK! THAT'S IT!

I ordered two sink faucets # 04910525 which arrived this morning. No drains for the faucets were included, contrary to item description and specifications. I spent my entire morning trying to convey this information to your "so to speak" customer service to no avail.

If this transaction had been dealt with adequately, I would have ordered a more expensive set of faucets, but I am terribly discouraged by this terrible experience!

I have not receive my wig and I pay for my wig

I Made a Order for a Bicycle Light ( Bike Lights LED LED Cycling Remote Control / RC Rechargeable Emergency Compact Size Lithium Battery 50~100 Lumens USB Battery) Other info about Item

Ticket ID: 17709218

Order Number: 1802022327868127 View Order Details

Order Date: February 02, 2018

I Made a Order of this item on February 02, 2018 .... I received the Product BUT.... the product was Missing a Required Nut (Bolt)... to tighten the Product soo it will not Fall of and Break on the ground.... the item shows a Bolt that comes with it but mine never got all the Parts.... I Made a ticket requesting a Re-Order and they told me this

Hello,

I just issued the reshipment for the product.

You will receive it within the same time period as the original order. This ticket was closed on March 22,…

I bought a cell phone + LED lights for $ 128.16 from LITB on 5th March 2018. It was advertised on the site 24 hrs processing and 7=8 days for delivery.

It took 8 days to process and ship on 13th March 2018 to ship as per LITB.

Both were lies and fraudulent activities. DHL told me on Lightinthebox made shipping info but never shipped items but kept the money.

Today is 29th March no parcel delivered.

Arvind J Madhani [email protected] 1 2249279817

If I could rate this company as I zero I would. I ordered a ivory dress from this company back in January. The dress arrived and it was not ivory. I contacted customer support and told them i would like a refund.

I needed the dress by a certain time and if I ordered another one or accepted a replacement it would be too late. Considering that it was their mess up, I expected to have a refund given to me with no issue.

I received a response back saying that the dress was non-refundable because it was made to order. It could have been made to order because if it was then it would have been ivory and not white.

Also, there is nothing in their refund policy that states that you cannot get a refund because something is made to order I the told them that if they did not refund my money, I…

I have not received my item

Iam trying to find out about an order placed 29th October 2017,but I have forget my old email address .the order was for yellow peplum dress.

I ordered a dress for my military ball and was told I would have it by the day of the ball. I was later told it may not be here by the day of the ball, so I requested to cancel the order.

The lady stated she would cancel my order but 2 days later she sent me another message stating she cancelled my cancellation because the dress was going to arrive by November 3rd guaranteed. I have a screen shot of the many times I asked for the order to be cancelled and also have the email of them confirming my dress would be here on time.

Today is November 6th (3 days after my ball) and still no dress. I have been writing them with no response. All I want is my refund. This is the first time and the last time I would ever order from light in the box.

My ticket ID is 16525924. My order number is…

I didn't get my product

Made an order on August 1, 2017 & my order was cancelled by your company Light in the box no reason given & you haven't refunded my money back. I'm going to post all over the internet about my experience, I want my damn money back!!!!

I received my order for three pairs of dance shoes and was charged £23 by DHL. I will think before shopping with Light again.

If you order with this company, especially a big order you may not received anything because they use Intelcom to cover themselves. I have had a few bad experiences with LightInTheBox so far.

I ordered from lightinthebox items worth 237 euro. 74 euro for delivery. Now what I want is my money back, this is robbery and will make complaints over complaints everywhere. Do not believe this scam.

I need to complain about LightInTheBox. I did not receive my order and can not find anywhere how to make contact with them. Has anyone been able to find a phone number or email address for the customer service department?

com. The invoice order is 15387063 and my ticket number is 11196300. I even have my purchase number 1511051915387063. Ordered on November 8. My last response from them stated I was all taken care of. This was after I was told they were having trouble with their supplier filling my order.

Now they are saying I have been taken care of. Have I been cheated? I tried to erase the satisfaction star at the top to give them 0 stars. com customer service I have received is terrible!