LG Appliances

1.

The range glass top color is dark black.

It is very difficult to keep it clean.

Even boiling water for tea, makes stains.

2.

The surface it also not plain (it has lining or mesh), therefore, it can’t be cleaned with a blade.

3.

It has been a big problem for us.

4.

Could LG replace the top with a matching “steel gray” or replace the range with the one which does not have this type of glass top.

5.

I bought all LG kitchen appliances when I remodeled last year.

But this range has been a big problem.

My LG Refrigerator has not been keeping my food cold for a couple of months.

I bought it in September 2017.

It's not even 2 years old.

Basic warranty is or should be 2 years.

I called on June 5, 2019 and went through the technical stages, things I had also tried on my own prior to calling mostly.

Those attempts haven't worked.

The "agent" was short and condescending with me and did not resolve my problem.

I needed a repairman!

She had me holding my phone above my head for the remote diagnosis, without my speaker on, which was frustrating for both of us, as I couldn't hear her instructions.

When I asked to write them down, she said, "you want me to repeat everything?" I said, just where we left off.

She started from the beginning and I said, "just the step about the refrigerator…

2013 I purchased a refrigerator, gas range and dishwasher from Lowe's in Graysville as we were remodeling our kitchen.

We took out the extended warranty on all appliances.

This expired 12/18.

The refrigerator had to be replaced twice due to factory errors.

I came home in February and the power had been off and the oven door was locked as if it were self-cleaning.

I had never used the self-cleaning oven as I rarely used the stove.

The door was locked, called your service dept and was told to disconnect the power, I did this even to the main breaker.

I was told that my warranty had expired and I had not been notified.

My husband passed away so I am trying to make some sense as to what is going on.

I was given numbers to local service people in my area, only to find out the next day…

We have been without a refrigerator since April 28 when our LG no longer was cooling our food.

It was making very loud grinding noises .

We unplugged it for 10 minutes and reconnected it.

It still was not cooling and it was still making the loud grinding noise.

The next day we went through LG and they contracted with A&E appliance service.

The first technician replaced the condenser and it still was not cooling.

He then replaced the compressor and felt that everything was fine and it was cooling.

The next day it was still not cooling.

The same technician returned and added Freon.

It worked from Tuesday till Monday of the next week.

On Sunday it would not make ice and on Monday the temperature was 50 degrees.

We had to throw out food once again.

The technician returned and used…

April 9, 2019 called for service.

Refrigerator making noise and not cooling correctly.

April 11 technician arrived talked with LG technician on the phone ordered parts approximately April 23 came back out and installed parts.

Call back next day to tell him still was not cooling they returned April 25.

They called and went through process with LG technician on the phone and ordered another part.

Returned approximately May 2 where is part right part number was ordered wrong part was there.

They had to re-order a part.

Approximately the 20th part received still the wrong part.

Today is May 30 they are again ordering the part.

I really would like the refrigerator just being able to return for reimbursement at Lowe’s where I would purchase a Nother different type of refrigerator.

Just…

Our 2 year old refrigerator went out a week ago and have been unable to get a competent repair person to fix it.

The first technician said we had an infestation which was actually dust and dog kibble.

The second technician never showed up!

I have spent hours on hold.

Tried to speak to a supervisor and again hours on hold.

ridiculously bad customer service.

Three broken ice makers, no one answers phone.

Missed appointments, Hung up the phone on my wife.

I bought a dryer , my clothes got damaged, when contacted Lg they sent a technician who fixed the problem and replaced the part .

Now I’m asking for reimbursement and they ask me for receipts.

If I had known I was buying a faulty dryer I would have saved my damaged items and receipts.

I would never buy anything else from Lg and I would never recommend anyone to purchase anything, unless you decide to keep receipts and items .

LG IS A RIPOFF.

Very disappointing.

split air conditioner one ton not giving cooling

Purchased on 4/30/16.

Freezer stopped keeping food frozen.

Serviced.

Within a short period of time, the refrigerator stopped working completely.

We had the compressor changed.

Still did not keep food in the freezer hard.

Got tired of calling service and just got rid of the refrigerator.

Sorry I ever bought and LG>

BEEN WITHOUT REFRIGERATOR FOR 10 DAYS WAITING AND WAITING FOR PART (COMPRESSOR) TO BE SHIPPED TO CHIPS REFRIGERATION AND APPLIANCE REPAIR 33674 XENON DR NW PRINCETON MN 55371 PHONE 763389-5216 WHEN IS THAT PART GOING TO ARRIVE?????

10 DAYS WITH FOOD IN COOLERS AND GETTING ICE TO KEEP IT COOL---I THINK THATS A LITTLE LONG DONT YOU -LOOK UP THE RECORDS-I KNOW YOU HAVE ALL ON COMPUTER WANT EXPLANATION NOW ANGELINE ANDERSON 204 25TH LANE S.

E.

CAMBRIDGE MN 55008 I DONT EVEN THINK I WILL GET AN ANSWER ALL YOU CARE ABOUT IS MONEY AND IN YOUR POCKET THE LITTLE GUY DOESNT HAVE A CHANCE NOW DAYS

I purchased all new appliances from LG,gas stove ,double oven.

Major gas leaks even had the utilities up twice,the bottom oven was 100% carbon monoxide,broiler didn't work,the burners didn't light a full flame!the knobs are dangerous,just brush against them and the burners would light,If you have the repairman come 4times you can get them on the lemon law which means they have to give you a new appliance,oh and everything you put in the top oven would burn on the bottom.

So I received a new stove,electric,no double oven.

The heat temp is a little off,too hot.

After a year I went to clean the oven,what a joke that was.

You have to put water on the bottom of the stove!spray the sides with water and press the easy clean button.

The water got to 110 degrees,that's not going to steam yor…

2300 dollar refrigerator 2years old suppose to be covered under warranty lip service no action

LG SENT OUT TO MY HOUSE TO LOOK AT A DAMAGED 10000BTU WINDOW UNIT , THAT WAS DAMAGED BY A&E SERVICES BACK ON 2/12/2019 WHEN THE TECH WAS SENT TO DO WARRANTY WORK AND DROPPED THE AC UNIT.

I HAVE BEEN GEETING THE RUN AROUND FOR OVER 2 MONTHS!

I NEED TO TALK TO SOMEONE THAT CAME HELP ME AND NOT PAST ME OFF TO THE NEXT GUY.

THANK YOU, RANDY BEKEN

I am writing today to ask assistance in resolving issues we are having with 2 of the 4 LG appliances we purchased in February 2018 as part of a kitchen remodeling, To date, our dealer, Hoersch Appliance of Appleton Wisconsin, has been unable to resolve the issue and now is no longer communicating with us.

Issue 1 involves our LRG3193BD gas range which has been converted to propane.

Since being delivered in late May of 2018, it has exhibited incomplete flame and a "whooshing" sound on ignition about 75% of the time.

If the flame is turned all the way down and back up, the issue usually resolves itself.

This is present on all burners but is most noticeable on the power burner on the left front.

All propane gas regulators have been checked, our propane supply is from a reputable source,…

I have called to get my LG refrigerator repaired for the last 2 week on RNN190409004664 as well as RNN190404078525, I have had A&E Factory service tech in my house 4 times now replaced several parts and it is still not working this morning 4/11 on their 4th visit was told they called LG to get the fridge replaced and lG told them to order mor parts and continue to try and repair it and the part will not be here for another 6 days .

Which now puts me at 3 weeks no fridge this is not acceptable.

So I called LG customer service again to find out when my fridge will be replaced spoek to a supervisor Name Gel was told he would put in the request to replace but no guarantee and it would take the review people 5 days before I hear back once again putting me into 3 weeks no fridge. and once…

I am once again disappointed with LG.

This is my second LG appliance that has failed.

No More.

My 4 year old electric range has quit working.

No heat at all.

When I purchased this range I paid $700.

00; they want to charge me $800. to repair.

I made ten calls to their service department starting on March 4th to see if LG would stand behind what they sell and help me with the repair costs.

They never returned any of my calls.

I called again today and was informed they couldn't help me.

WHY didn't they contact me earlier.

This is so discouraging.

LG customer service is at the least marginal.

LG standing behind what they sell is one of the worst.

I purchased this product at Lowes and when I was looking for a repair tech, I was told no one in the area would touch LG appliances.…

I purchased a LG stove from J.

C.

Pennys back in February.

The stove that was delivered was defective in the the seal around the oven door wasn't completely connected and the bottom drawer wouldn't close, one end stuck out further than the other side.

The next two stoves that were delivered had the same problem and one was dented on the top.

A replacement stove was scheduled to be delivered on 3/23, but was a no show after the delivery company, GE, notified us it was to be delivered between 12-4.

It turns out they never had the stove, LG sent one which didn't arrive at GE until 3/25.

No one bothered to notify us, GE claims LG cancelled the delivery for 3/23.

Another replacement stove was scheduled to be delivered on 3/30, GE's automated message said it would be delivered between 8…

purchased 3door 31 cubic foot refrridgerator 3yrs ago and the unit does not get cold compressor runs but makes gurgling sound ,paid 3500. for unit and only got 3yrs of use-your help would be welcomed

I bought a wall ac last march. it only worked 4 months. the repair person car e declared it dead. said to call company.

I did 2 times last fall.

I have yet to get my refund.

904 406 4265.

LG door in door refrigerator& freezer just three yrs old with extended warranty compressor went out 11 days ago LG tec came out unplugged the unit plugged it back in said that would reset computer stated he would be back the following day to check out unit.

He never came back I Called the 1-800 number and have talked to four service Representatives each stated they would get in touch with there factory service representative and. get back to me.

We have heard nothing from any one from factory representatives to there service tec.

We remodeled our kitchen and used LG appliances and now we hope that nothing else will breakdown

I give lg one star....

I have had multiple problems with all of there products and never will buy another lg product again......not good quality stuff at all.

We have had a repairman out three times now for an ice maker problem.

The refrigerator is only two months old, too.

The ice maker was replaced once - - didn't work either.

They replaced the "board" this morning and the ice make is still not dumping ice.

What do I have to do to get this lemon fixed - - OR REPLACED!

purchased a Kenmore refrigerator in 2016 .

Have temp problem at 44degrees told lg made this fridgeHad 2 repair techs . told this year lg had issues.

No warranty and have a 3rd visit this Monday????

Have other fridges for 15 years and no problems.

Feel very frustrated and helpless!!! should not have problems that are costing me a lot of money and still not fixed.

It is only 2 years old.

Thanks Ed

It is now some time since I purchased an LG Cord Zero A9 Master Stick from Good Guys at Moore Park.

I was told that I was eligible for a bonus product Bonus Total Care Kit.

I applied on line and was told that i had been approved but at this date nothing has arrived nor has the company contacted me.

I will wait for your call.

Graham Kerr