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Kraft Foods

2.0
35 complaints

Complaints

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anne

Sep 28, 2016

Followed the NHL kraft contest and won a $100 gift card to purchase items from the NHL.com Canada and unable to receive the items I requested as they are not able to ship to Canada.

I tried to order t shirts don't have the size, like what a waste of my time.

I have tried to order numerous items of interest but cant receive them..please rectify this matter, not pleased at all on this promotional contest.

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Linda Zimmer

Jun 15, 2016

I recently purchased the Kraft 10 pkg Shake N Bake box but when I opened it there was only 9 packages inside.

Also of the nine only 5 were marked either Original or Extra Crispy.

Will be a surprise when I go to use them.

I use a lot of Kraft products and this is the first time I have ever encountered an issue with packaging and labeling.

I would appreciate if Kraft could send me another package.

Thanks.

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Linda Zimmer

Jun 13, 2016

I just purchased a 10 package box of Shake N Bake.

6 original and 4 extra crispy.

When I opened the box it only contained 9 packages of which 4 were not marked either original or crispy.

Will be a surprise when I go to use them.

I am happy with all Kraft Products I use but not happy about being shorted in my purchase.

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Bruce P Kinlen

Mar 23, 2016

When using jar of Kraft Mayo, UPC 0 21000 02632 6, 23 APR 2016:49 CP 03, the oil had separated and mayo was running even though it had just come from the refrigerator.

I did not use the the Mayo for my potato salad and opened a jar of Hellman's instead.

Has anyone had success filing a complaint against Kraft food online?

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Sheri Hubler

Mar 15, 2016

I just bought a package of your Jet-Puffed Marshmallows today.

When we got them home and opened them they were all stuck together .

I am unable to use them for my recipe.

I have always used your products and have been very happy.

But these were just wasted money plus I needed the recipe for tonight.

Just wanted to let you know there was something wrong with your product.

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margaret hare

Mar 11, 2016

I subscribed to your magazine in nov 2015 and noticed that I also wrote another check in jan 2016.

I have received three magazines within the last week both checks have cleared.

I only want one subscription honored, therefore I believe I am entitled to a refund.

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Laura Lesniak

Feb 13, 2016

Mio Fit Lemon/Lime Product - it smells like cleaning liquid and the taste is awful!!

Not able to use.

Have tried other flavors in the past and they were good.

Please someone needs to give me the contact information or customer service phone number for Kraft Foods, Inc.

I would like a coupon for a replacement flavor.

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Glenn Donegan

Jan 27, 2016

Every time I buy the hard shell dinner more than half of the shells are broken.

Its hard to have tocos when you don't have enough shells.

Kraft needs to figure another way of packing them -- three good taco shells don't work.

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Janie Miller

Oct 27, 2015

This is suggestion only not a complaint about Kraft..

I love most of your food products and find their quality and taste exceptional.

My problem stems from my inability to open your string cheese sticks.

May I tell you first, that they are my favorite amongst Polly-O, Sargento, Cheeseheads, Crystal Farms, etc.

Anyway Lot # 04050026027100, individual Kraft Natural Cheese Stick was particularly hard to open.

Scissors were needed to open all but 1 of them.

I hesitate to buy them now because of this.

My dexterity is NOT limited but many peoples dexterity is.

I can't imagine my grandchildren opening theses independently, so therefore they are not included in their school lunches.

Could you improve your package design by possibly having the "peel here" flap looser or have one end longer…

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Redden Georgette

Jul 30, 2015

I bought the squeeze bottle of Miracle Whip for the first time and am very disappointed--I stored it upside down but after 3 sandwiches it got air-locked or something-no matter how much I shook it--I finally had to take the top off and use a long handled spoon to get more out-I am wasting so much of it and will go back to the jars because we love Miracle Whip but any one with arthritis cannot use that squeeze bottle--I don't know if there is a better way or not but wanted to give you my feedback.

I hope that the Kraft corporate headquarters reads my complaint!

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Anonymous

Apr 7, 2015

We love the Nabisco crackers from Kraft Foods.

They are thin and the butter on it is exactly how much it should be.

I also love the planters of peanut butter.

I use it for sandwiches and my kids love them.

They come in three types, one crunchy ,one creamy and natural creamy.

The texture is very soft and tastes fresh all the time.

Everyday my kids ask me to pack if for their snack box.

It is healthy as its made out of peanuts.

It gives good energy to them and doesn't make the fat either.

Krafts have other products as well and they are into the market since long too.

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