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Kraft Foods

2.0
114 complaints

Complaints

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alayna richards

Nov 6, 2022
0

Hi its Alayna Richards. Just would like you to know This is the second box of Kraft shake and Bake (Crispy Southern Fried Style) I really enjoy using this and all the other kinds. I find it disappointing when I find no bag inside to shake this.

I always have to take the bag out of another box. The bar code for this box is 066188041907. I greatly appreciate your time. Thank you

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Thomas Moffett

Nov 3, 2022
0

My issue is not with a specific package of Velveeta "cheese", it is with the newer formula of what used to be a very nice product. I'm not a chemist so I don't know exactly what you've done other than added a whole bunch of chemical crap.

The new end product is an inedible lump of chemical garbage. I recently purchased a loaf of Velveeta and it bears no resemblance at all to the product that I used to get many years ago and like a lot.

I will never purchase this product again for the rest of my life. I'm sure that this is a drop in the bucket to you and you really don't care but I had to say my piece.

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Janet Obeng Asante

Nov 3, 2022
0

I purchased a kraft shredded cheese from BJ,s in Newcastle Delaware. My daughter ate some of the cheese and she had a stomach ache,pains in her belly. Crying the whole night. She is on medication right now for that. Very sad and dissatisfied with your product.

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Janet Obeng - Asante

Nov 1, 2022
0

I bought kraft shredded cheese from BJ,s, the cheese expires on 11 \6\2022, but it smells so bad. My daughter used the cheese and complained of her stomach ache. She was taken to the ER for care. She is in pain now even with the medication she had.

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Roberto Santana-Aparicio

Oct 29, 2022
0

The Kraft Foods distributor in Puerto Rico will not order fat-free mozzarella cheese for reasons unbeknownst. Probably because of a conspiracy theory behind fat-free products.

There is a market here for that product. Makes me mad that they whimsically took the decision to ban fat-free products. There is no explanation. I just wish Kraft had competition in that product.

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Michael A. Pierce

Oct 25, 2022
0

I have been buying your Shake and Bake seasoning for over 40 years. Always a favorite in my home, I have never had a problem until this year. Around the beginning of 2022, I purchased a Shake and Bake at my local Publix, where I always shop and found the bags on the inside were sealed at both ends.

I laughed and just cut the ends. During the summer, I bought more and the bags were sealed in the middle making them unusable. I was perplexed and improvised with the plastic bag my newspaper was delivered in.

Finally yesterday, I brought another box and this time there were no bags at all in the box. I do understand there have been many problems in all companies since the pandemic started several years ago, but this seems to be getting a little annoying.

If this has happed to me 3 times in less…

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Billie Boyd

Sep 25, 2022
0

We buy Kraft Shells and Cheese cups for our No Kill eating granddaughter. She always loves it. This past week we went through 4 or 5 cups and the noodles would not cook. They stayed hard and crunchy. Did you have a bad batch?

We will not be buying them from here on out.

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Tony Ray

Sep 14, 2022
0

This is the 4th box out of the 8 I bought that was bad so far. I followed the instructions and cooked for just 11 minutes. The noodles turned to mush and were stringy. I'm afraid that the other 4 will be just as bad.

First time I made them I went a head and added the cheese. Big mistake. Tasted horrible. Never had this problem before but there is something definitely wrong with them. UPC Code 0 21000 65886 2 manufacturers code 20:08 CF 46 13 Mar 2023

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Yalonda J Hart

Sep 5, 2022
0

Bad noodles they crumbled up. Cost too much for bad quality like that

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Karla M Crane

Sep 4, 2022
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Please bring back cook and serve tapioca. I always bought one once a week. Its my favorite. The make it from scratch isn't that good.

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Rae

Aug 10, 2022
0

Kraft bought out BOCA brand a long time ago. Such a shame. I cannot eat the newly "manufactured" Boca burgers of ANY design; e.g., the Original, the Chicken, the Spicy.

YOU have destroyed one of the FIRST pioneers in the alt-meat industry. The original BOCA Brand was excellent in all ways.

You, KRAFT/Crap took an originally good product and negatively impacted it in the following wasy: 1. way too much salt 2. no longer heats like the original on stove top 3. has the consistency and taste of DRIED-OUT cardboard

NO WONDER THAT ANYTHING "BOCA-RELATED" IS ALWAYS ON SALE AT GROCERY!! Anyone who knows vegan will reject your GMO-d, awful-tasting, sodium over-loaded crap.

I know, because I've been vegan for 30 years. I remember the original. Quit taking a good product and turning it into…

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MARIO G RODRIGUEZ

Aug 9, 2022
0

I've ordered plenty of Crystal Light peach tea on the go packets. This last order that I received, 9 of the drink mix were empty. I still have them and are unopened. This is the first time this has happened.

My order consisted of 4 boxes of 30.

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Geana Parks

Aug 8, 2022
0

I purchased a package of string cheese from Walmart.

However, I super disappointed with the product when I couldn’t open it. I have purchased other similar products with another company and have had no problem opening it. There wasn’t an edge separate the two pieces of plastic and the part labeled, “peel here” wouldn’t open.

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Towana McGuire

Jul 13, 2022
0

I purchased cheese and when I opened it was molded.

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Melvin Finley

Apr 24, 2022
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My string cheese was brown and had mold on it. Im letting you guys know because i love your product and i dont want anyone to get sick.

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Lawrence Miller

Apr 18, 2022
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i rate zero noodles aren’t real cheese is processed garbage but they lie on box and say original so disgusting

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Cristal Campbell

Apr 4, 2022
0

I recently bought a bottle of Kraft Parmesan cheese 200g. To my horror when I got home I noticed almost half the bottle was empty , Why would a giant corporation rip a consumer off of that much product , I know you have to get on the ban wagon with the rest of the big giant corporation and

not fill bottles to the top and change the packaging to be smaller but this is ridiculous , with the high increase in groceries , how can you put a 200 g stamp on your product when it’s almost half empty, it makes me not want to buy Kraft And makes me want to reach out to social media and Market place , I am attaching pictures so you can see the rip off and that the.

Product is not open . Thank you

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TRACY L BURGESS

Apr 1, 2022
0

The boxed Kraft mac and cheese taste horrible. Unfortunately I bought 2 cases. I thought it was just me, but when my husband and daughter complained about the taste, i knew it really was gross. Flavorless, weird noodles with a new gummy texture.

I opened the second case thinking it may be a bad batch, but it is all gross. Starchy noodles and no cheese flavor.

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Lawrence Miller

Mar 23, 2022
0

your crap dinner is so gross and disgusting using fake cheese and lousy tasting noddles i rate leap dinner in the box zero it used to be good with pure noodles and real zesty cheese but now it is so disgusting i wouldn’t feed it too my dog your company should be ashamed all to rip people off for money for garage tasting fake noodles and fake cheese ewh i bought 12 boxes and will give it away to the poor i hope they like it because it is very disgusting

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Lawrence Miller

Mar 23, 2022
0

your kraft dinner is garbage i wouldn’t feed it to my dog the cheese is garbage too i used to love kraft dinner when they had real noddles and real tangy cheddar cheese the boxes aren’t even worth 50 cents you should be ashamed trying to sell that crap to people telling them it’s good it takes awful why did your disgusting company go down hill you weren’t making enough profit from the real kraft dinner that u had to make it all poisonous and gross no shame i rate crap dinner zero

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Camellia Brownlee

Mar 15, 2022
0

I recently bought a packaged Philadelphia Cheesecake Strawberry Flavored Cheesecake Cup when I open the the cup I then saw a piece of hair sticking out of the cheesecake part before I began to eat. I have attached a picture of the cheesecake cup with the hair inside ..of course the hair was moved around because I was trying to make sure that was what it was before I complained. Thank You and I look forward to hearing from you on this matter.

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Trudy langille

Mar 10, 2022
0

I have been buying kraft dinner since years. In the past few months several of the sauce packages inside the boxes have a pin hole in the package. I have also had a few packages that seemed to have been sliced.

I am afraid to use these cheese sauce packages for fear of contamination. Its really weird because there is no damage to the boxes, no slices or pin holes in the boxes just the cheese packages inside the box. I will continue to buy the kraft dinner because we love it but if i keep getting damaged packages I will have to choose another brand to make sure I am consuming safe food.

Curious to know what would be the cause of this.

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Trudy langille

Mar 9, 2022
0

Every time I purchase kraft dinner the package of cheese sauce has a pin hole in it and the sauce powder is coming out of the package. Is this safe to eat? This has been happening the last few months.

I am nervous to use this cheese sauce as it may be contaminated.

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Orlo Tessmer

Feb 9, 2022
0

I recently opened a box macaroni and cheese when I poured water into pasta there was few bugs swimming around I happened to use kraft since I was kid in short I was disappointed. Thank you for listening sincerely orlo tessmer

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Betty Coderre

Jan 17, 2022
0

Kraft mayonnaise has always been my favorite. When we tried any other, we ended up throwing it away. The last three jars of Kraft mayonnaise that I bought all had good dates but tasted rank. Have you changed the recipe that you have used for years?

We will not buy Kraft mayonnaise anymore. Prices have gone up and quality has gone down.

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Amy L Smith

Jan 9, 2022
0

I bought Philadelphia cream cheese opening it tonight and it's all moldy. Bar code is #21000 61223 expiration date April 9,2022. No wonder it's so hard to find cause it's rotten. Very dissapointed. I keep trying to upload the photo but of course it keeps saying it's exceeded the size for the photo it's a regular photo on the camera ridiculous

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Kimberly Mines

Dec 28, 2021
0

I called 800 number to file complaint about kraft Mac cheese made me sick 2 times in a week. The person answered my call then hung up on me then I called back and imagine that kraft is now closed. That's poor customer service.

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Sharon Kirgan

Nov 8, 2021
0

Kraft shredded cheese will not melt! All clumpy, did not do this before!! Very dissappointed!!

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Brenda S DuVal

Nov 7, 2021
0

I have now had to throw away my 3rd box of Velveeta boxed noodles because of tiny bits of broken noodles. Trying to eat them after cooking for the 8 minutes is like eating mush. I will NOT buy anymore.

Your quality control is not working... or you have decided to sell the bits you use to shake out and throw away. I can't tell you how disappointed I am with your company. I have eaten your Velveeta since I was a kid ....

( I am 64) using your block cheese.... I can't go back to the block cheese and different company's noodles because I am the only one in the house that eats them... TSK TSK to you choice of making money over quality. Brenda DuVal

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Belinda Taylor

Aug 22, 2021
0

I always buy a big bag of shredded Kraft Mexican Cheese. I went to throw it on my pizza to spice it up and it was rancid. The date is Aug. 28, 2021 and today is Aug. 22, 2021. I love this cheese but I always smell and taste my cheese before I put it on my food.

Well I threw up cause it was bad. I would love a coupon or a new bag of cheese to replace this one. It's a 24oz bag. I have never had this happen. Hope to get a response soon. Attaching the cheese bag with date.

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Wendy Bedingfield

Jul 10, 2021
0

It's not so much a complaint. My boyfriend and I love the BBQ Shake n Bake but we can't seem to find it in any grocery stores. We have searched everywhere and have had no luck. We are really hoping you have not stopped making it.

If you are still making the BBQ Shake n Bake we would very much like to purchase a case from you if possible. Sincerely Wendy Bedingfield and Pat McCullough

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Lyle A Bialk

Jun 29, 2021
0

Tried to leave some feedback on their website. They wanted complete contact and personal information. Sorry, I just wanted to give you a heads up that your packaging sucked and was causing consumers to buy other brands. Guess you are uninterested.

VERY disappointed in your customer concern.

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Stephanie Santmyers

Jun 10, 2021
0

I bought Kraft Shredded Sharp Cheese at my local Food Lion in Burlington, NC. The shreds had a whitish look but I relied on the quality of Kraft and purchased it. I opened it, the bag seemed fine but when I went for a second helping I saw the middle of the cheese was moldy.

Code on the bag: 05-SEP-2021-S-01-05:45-01-04 (the "S" might be an "8")

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Michael Clubine

May 7, 2021
0

Purchased (3) bags of Kraft Carmel's (Original) 269g. In each of the bags there were approximately 6-8 Carmel's either not wrapped or the wrapping almost off? A few of the Carmel's where not as fresh a the wrapped ones. The Carmel's in question I threw out. Must be a problem in packaging! Not satisfied

Expiry Date on package Oct 17/21KE 20:48 23 B

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Bruce Lisle

May 5, 2021
0

Bring back Iced Vanilla Java Iced Mocha Java

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Marlene Alberty

Apr 29, 2021
0

Shame on Kraft Foods! I have been purchasing on 12 containers on Amazon Crystal Light Mango Peach Green Tea 5 packs making 2 quarts each for several years. 95 monthly for 12 containers. Then last year this price was increased to around $35.

I was getting this monthly on a Amazon subscription. Then it started getting difficult to get in a timely manner because out of stock and now impossible. Now sellers on Amazon are charging in dome cases over $400. I'm not sure if this is for 1 or 12 containers but REALLY!!!

I realize this is a very popular drink but this is ridiculous. Has your company made this product hard to get because it is so popular??? To drive up the cost??? I strongly feel this must be the case. I haven't noticed that Mangoes and Peaches have increased in price!!!

Shame on…

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Patricia Mesarick

Apr 25, 2021
0

Just cooked a box of your Deluxe macaroni and cheese. I thought a reputable company such as you would have a good Mac and cheese product. I followed all directions they are very simple. 2021. The Mac and cheese was salty and had a smell. We were very disappointed. 89 purchase price returned.

Patricia Mesarick 4941 Idle Hour Court Melbourne Beach, Florida 32951

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hilary

Aug 18, 2020
0

me and my mom was eating KD one day and we noticed a weird color to one piece so i cut it open and what we found in it turned us from eating anymore KD you guys have become so careless with it until things changes we wont be buying anymore i even have pictures to prove it i swear it looks like a bug or something inside the macaroni

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Karl

Jun 28, 2020
0

I purchased one of your products Crave lasagna alfredo with bacon and sausage, bar code 0 57000 00078 3 and it was a total disaster, you should not manufacture product like this. The dough which was rolled tasted like cardboard, no sausage or bacon in it tasted like garbage.

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Lynda Smith

May 30, 2020
0

I have always loved your Kraft Dinner since I was a kid. I went to make some of the Kraft Dinner Spirals for dinner, opened cheese package & noticed the cheese powder was a reddish brown. I made it up anyways, tasted it, & it was disgusting.

It tasted like stale curry! The code number is 68100 05870. I realize mistakes do happen, but I thought you should know what I experienced. I will still continue to buy your products as I will not condemn your company over 1 box.

Thank you for any consideration you may give to this complaint.

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Leony Gonzales

May 19, 2020
0

I just want to inform that i purchased Kraft Cheddar Cheese with expiry date of July 30, 2020. However, upon opening though i hear the pop up sound i saw mould formation in the opening of the bottle.

Need to know why the product got spoiled even still have two months prior the expiry date? Maybe you have to check and study if you are assigning a correct shelf life.

See below details

Kraft Cheddar Cheese Spread Manufacturing date: Aug 01, 2019 Expiry date: Jul 30, 2020 BM19314001 UPC 7622210852427

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Linda Friars

Mar 8, 2020
0

Your most recent tv ad for kraft dinner KD is unacceptable for children to watch. It is the most disgusting ad I have ever seen on TV I will spread the word

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Cathy Cross

Jan 26, 2020
0

I used it to make an old family recipe. I made two 13 x9" pan of cheesecake.. Not like I use to make it where it would hold up in a nice little square when cut to serve.. It does not deserve one star.

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Penny Love

Jan 22, 2020
0

Hi

I just brought up 3 blocks of Kraft Natural Cheese (old) and all of them were all moldy. Expiry date was 20 AL 07

with code 0 68100 90182 5

Thanks

Penny

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elizabeth wood

Nov 20, 2019
0

yesterday I opened a box of kraft dinner original and found that the package of cheese sauce was opened inside the box. Would not use it because these days you never know what is inside the package. Just wanted to let you know. Thank you Elizabeth

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martha newman

Oct 19, 2019
0

We have bought Sociables for many years and had broken pieces before but not many but this box you could not tell one shape from another.It really ruined my day they were completely broken into pieces. That made having my husbands dip impossible

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samantha lombardo

Oct 10, 2019
0

Very disappointed the in the Philadelphia Dips. I bought the Buffalo Style with Tortilla Chips. The dip was very good but the tortilla chips were not fresh at all and very hard. I had to throw them away. Exp date was 11/10/19.

Not sure if its because they are refrigerated? Makes me not want to try the other flavors.

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Marshall Madrigal

Oct 6, 2019
0

Yesterday, around 3 PM (PST) I was eating my Kraft Mac and Cheese until I spotted a MAGGOT in my food. I am beyond disgusted. I expect this issue to be resolved immediately. The UCP number is 2100002809. This was bought from CostCo in a bulk package. Disgusting. Pure disgust.

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laura baier

Oct 6, 2019
0

the taste of kraft dinner has changed. it is awful. I will not be buying it again. Will be giving what I have to the food bank. This was always a quick easy meal when I was busy.

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Olga

Sep 8, 2019
0

05 oz of Macaroni and Cheese dinner bowls from BJ’s. Came home made one for my daughter followed all directions as I have many times, all was good. After it finished I prepared a second Macaroni and Cheese dinner bowl for my son, followed same instructions.

At two minutes time I smelled something burning. I stopped the microwave and thick smoke with noxious fumes came out of the microwave. Within seconds my entire house was consumed by the smoke and smell. I suffer from asthma, this triggered an asthma attack.

We had to wake up my youngest to leave the house due to the horrible smell. This can not be healthy. It has been hours and the house smells as if a fire took place. I am very disappointed. I understand there is a warning on the package, that is why I was in the kitchen while the…

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