Kmart

Trying to get the manger at store 3029 to help me with a warranty claim,but he has refused to talk to me on two occasions.

Getting very upset about lack of customer service and concern on warranty issue.

To Whom It May Concern; My only contact with KMart was the two times in which I transferred money through the company.

They took back then my phone number (which does not exist anymore), and other data.

I used to live in the States, but since Nov' 2018 I've been teaching outside of the States and intend to return to my home in TX in a year.

Apparently, KMart has created a membership card or a credit card on my name, during the time I haven't lived in the States.

I received a request to pay for some shopping I did not do.

I informed my USA bank not to ever pay for it and investigate what was going on.

I also receive very frequently different promotions with regard to my fake card. (account 7081-2475-5703-2913)

A screenshot of my so-called account is attached hereby.

Please cancel…

I bought undies .

3pk C/Band Hi-Cut 9341105566710 $14 3pk Ultra Soft Bk 93411060333334 $14 Size 14. wanted to exchange for size 16 I am going to overseas so went to Kmart Whakatane to buy undies but unfortunately grabbed the wrong size in a rush and came home started packing in my luggage realized the wrong size.

Went back to shop in 10mins with receipt to exchange.

The manager Dianne( 07 3063400) refused to return as the tag was not attached to it.

On the receipt, it says 28 days policy, but she said she won't return because it's their policy for undies and tag has been broken, I would understand if I wore it, but it is not.

I requested the manager she didn't give me an option and rudely said no.

SINCE 6/3/3019 KMRT HAS FAILED AND REFUSED TO SEND EMAIL CONFIRMATION OF MY 6/3/2019 & IT REFUSES TO ANSWER PHONE FOR ME TO SPEAK TO A REP...

I WANT TO CANCEL ORDER AND I WANT ANY KMART CHARGES TO MY VISA REFUNDED I DO NOT WANT ANY EMAILS FROM KMART..

UNSUBCRIBE ME ADAP.

l brought a $20.oo dinning set probably could not expect much the cups leaked and one cut my finger so l message complaints and told them 2 weeks ago they said that Werribee store manager will contact you well that bull he or here didn't no service from k mart

are you aware that chopping boards you sell are not a good idea, hardwood deforestation from India, should be from sustainable source.

BAD

I visit USA every year and do most of my online shopping from Kmart.

Up until this year I have had no problems.

However this year they dont seem to want to take my money on smaller orders.

Constantly want me to call my credit card company for authorisation.

Although I understand security is important, I am not prepared to pay the exorbitant amount to call my bank in the Southern Hemisphere for an order of less than $10!!!

Ridiculous!!!

Hi I just wanted to tell you that Kmart messed up my order.

They send me the wrong product and also they cancelled one of my other orders, I really don’t know what’s going on but Kmart needs to more alert on what they are doing.

My first complaint is that I bought some Centrum vitamin gummies for my mother and they were outdated they were expired back in January 2019 I went to return them I'm upset because I was forced to get a Kmart gift card instead of my money back because I did not have a paper receipt and I think that's unfair that you even have the option to get a e receipt or paper receipt and you need the paper receipt to get your money back but I was forced to get a Kmart gift card i dont want it i want my money back!

The treatment my son received on 2/14/19 was unacceptable, unprofessional, rude, and accused him of stealing!

He is hespanic and I have logged a complaint with customer solutions case ID # 6218174.

On two occasions he has been denied Kmarts return policy.

He had a receipt and wanted to get either a refund or exchange and both requests were denied by a clerk and supervisor Terri.

HE HAD A RECEIPT!!!

He was treated disrespectfully and treated as if he had done something wrong, in an accusing manner..."retrieved the item and receipt from the trash." I contacted Jared today and I was treated with the same disrespect!, He never took my name, my phone number, nothing, he does not care!!!

He was not interested, rude, unprofessional, he has no business handling customers, I can't believe he…

I am a regular customer at the Edwardsville PA Kmart.

I did some Christmas Shopping a few days before Christmas because you had a spent 50 dollars and get 15 dollars in points promotion.

I returned to the store last week because you still had the promotion.

I went to the same store yesterday and was told all of my points expired.

The cashier and every employee there stated they have no idea when points expire.

They had to call and find out.

They were told the 11th.

So I was not even 24 hours late on using them.

I was furious because I was never shared this information.

The employees at the store are unable to give you expiration dates.

I called the membership rewards line because I was told by the store employees they will place the points back on my card.

They told me they can…

I purchased the 6 cube storage unit in white last week- Dec.

20,2018. #0-03866785-3.

816742020639.

I have been trying to put this together & pieces are missing.

Please send me 3 large dowels; # 8 shelf; #1 shelf.

Thank you.

Hope to hear from you soon.

I visited the Kmart in Kearny, NJ today for dog food, as I approached the aisle where the pet food was displayed I noticed as I was attempting to load the 50 lb. bag of dog food in my cart, I notices mice droppings covering a large part of the bottom shelves.

The bag of dog food had tears in it from the mice tampering.

I place the damage bag of dog food back and began to choose another from the top shelve.

I placed the second bag in the cart and proceeded to the cashiers counter.

As the cashier was about to scan we both notice maggots crawling on the bag.

Once the cashier noticed the bugs crawling he called for a Managers observation.

I refuse to purchase the bag of dog food.

I must say I was very disappointed on the cleanness of perishable items department.

It is very obvious that…

I went into my local store to day to pick up an online order.

The lady at the customer service desk was rude to everyone.

I believe she was a supervisor because she was going back and forth trying to manage the customer service desk by herself as well as answer the phone and help cashiers with overrides etc.

She was clearly overwhelmed and reacted to all questions with either a nasty look or a rude comment.

When I got to the desk to pick up my item she doesn't ask for my ID.

She demands it.

I told her I have the email with the barcode and she said she doesn't care, she just wants my ID.

I asked her why she was being rude and she screamed at me.

She told me to get out of her line.

She refuses to help me, continues yelling at me to get out of her line embarrassing me in front of…

I placed my original order and received the wrong item. instead of waiting for the return label to show up, I choose to keep the item and order what I original was supposed to receive.

I received 1 of what I ordered, the shirt that I really wanted that your company made a mistake on sending me has now been lost by UPS.

I have already contacted UPS and Kmart. there has been a tracer put on the package that I now have to wait 72 hours.

I would just like to have the shirt that I ordered by Christmas.

This is a update on my last one this morning have no idea if you are getting this cause I have so little faith in kmart I purchase a cubby house from top Ryde on Thursday last week was told will be delivered on Monday of cause didn't come so I rang first thing Tuesday morning at opening hours 8.

00am wait for over 20 mins for someone to answer the phone found that service is very poor as well.

Anyway I was told I will get cubby house first thing Wednesday morning at 8.

00am guess what that didn't happen was also told I will get a 50 dollars voucher which I did not received so disappointing to treat your customers like this so very poor and so curl to put people throw this very bad service my star rating for you is zero you tell people lies.

I will tell everyone about this very poor…

My complaint is poor quality service I brought a clubby house for a 199 dollars and on top of that 39 for delivery and I was told Monday it will be delivered. guess what it didn't come so I rang kmart again to fine out where is cubby house they told me it was pick up so where is it. then I was told something happen don't know what but kmart then told me Wednesday at 8.

00 am it will be delivered well guess its 10.

04 am now still waiting 3 days for one thing to be delivered not good very poor service my star rating is zero star.

Its very sad to treat people like this I have been trying to get this from last year and in July this year so angry and disappointed never again will I ask for a delivery from kmart I understand you are flat out but this is very poor quality servicer I would…

Westfield Kotara Kmart really needs some serious help in so many ways as it is such a horrible shopping experience firstly the store was extremely warm I was sweating quite badly that I ended up having to leave.

The customer service was absolute disappointment not just for one particular area but five different floor staff I asked for assistants one of them was on there game and actually was of assistants the first girl I approached and asked if there were xmas shirts said I not sure don’t know and kept doing really not much other than look like she was doing something the next person pointed me to the Xmas section saying probably there then walked off so again asked someone else after wondering round the Xmas section which was a waste of time they passed me to another person cluelessly…

On 14 12 18 I went to Kmart Riverlink wishing to purchase 2 LOL Pearl toys advertised on special for $39 each.

No one in toy dept could help.

I lined up at Service Desk, catalogue in hand for at least 25 mins to be told Yes they have some and please wait.

About 15 mins later I was brought the wrong ones.

I waited another 15 or more mins to find out they are in transit and may not arrive until after special has finished.

Shop assistant phoned Redbank Plaza and they had none.

I was told to ring Mt Ommaney in the morning.

I phoned Redbank Plaza and they are on order.

Mt Ommaney has some they think but could be days until unpacked so told to ring every morning and evening to check.

Indooroopilly has one which they are holding and I still am not sure it is the right one.

I also phoned…

I ordered an item, a Christmas present, online and changed both the billing and shipping address during the order process.

The correct address showed on the confirmation page.

However, the item was shipped and delivered to the wrong address.

I called when I realized I should've received the item and haven't yet received it.

I was told that they would send UPS to pick up the item, if it was still there, and deliver it to the correct address.

About a week later I received an email stating that since the item had already been delivered, they could not proceed with the replacement/refund procedure, and that I attempt to pick up item from where it was delivered.

It is 500 miles from where the item was supposed to be delivered to where it actually was delivered.

At this point I was…

Purchased a mountain bike at the desert hot springs kmart.

Manager shaun, caused a bike to fall into me, injuring my leg and offered no first aid as i was bleeding profusely.

I attempted to return the bike the next day, with the cash receipt, computer said unable to process your return, manager would not even aknowledge my presence, asst mngr gave me the same statements...nothing they can do, cant override the system...still trying to return bike, ruining family thanksgiving and cost additional lodging, and mileage on car...still very angry, manager sold it to me stating it would be no problem to return at all for 30 days....it is the 3rd day, and am trying again....horrible customer service, no one has any answers, just cant take it back

I was checking out at your store #3438 Avenel New Jersey k mart.

One of your cashiers was and is always very nasty attitude and face ..

Horrible Horrible person ..

Cashier CARMELLA...

She checked me out and threw my bags at me..

Never says Thank you ..

Threw my change on the table .

I can’t believe You would let a aka person work as customer service anywhere...

I am very upset and might never shop there again...

The people you have working at this store 37502 are ridiculous they can get off there bar stool to move my food to ring it up and when ask for help I was told to find it my shelf because they are over work and under paid I spent a lot of money in this store and that how I get treated if I want be treated that I would pay someone I think this is bull

My fiance and I were at Kmart in Warren, Michigan (10 mile & Dequindre) I was finishing up my purchase with a cashier and my fiance was waiting for me in the next checkout lane over.

The security guard for the store was standing at the end of the checkout line and said to my fiance..if he touched something it was damaged goods and he would have to buy it.

My fiance was looking at a small object that looked like a back scratcher(mini).

He went to go put it down and the man said No bring it to me..

The man was intimidating and humiliated my fiance.

My fiance said..

I dont want to buy it, the guard said then why are you touching it?

Next time you will pay for it.

My fiance apologized.

I am unaware of any policy that says you cannot touch something in a store.

We were the only…

I order two pairs of black pants and their incompetent staff sent khaki pants.

I tried to return them and they were even more incompetent and could not give me the return label.

They people you have to deal with Do Not speak English well enough to be understood.

This is the last time I will even dream with Kmart or Sears.

And further more u am going to tell everyone a can think of how incompetent this company is.

No wonder they are in financial trouble and have closed all the stores in our area.

Order # 78408359825021 10/29/2018 Becca Freeburn.