KFC

I ordered two breasts and two wings spicy with a mashed potatoes and a macaroni and cheese.

They charged me $14.

00.

Admittedly, I did not check the package when I recieved it.

When I got home, about seven miles away' I found that they gave me 4 chicken wings and a mac and cheese. $14 for that????

Also, I ordered spicy chicken, they gave me original.

Needless to say, I'm not happy.

The reason I went out of my way is because I wanted spicy chicken.

The store I went to was at Fenkell and Southfeild in Detroit.

I'm UNHAPPY, Brian Jourdan

I ordered my food online and went to pick it up.

I went through the drive thru and the lady handed me the bag and said you're all set.

I informed her I had a drink.

Se cones back with my drink leaking down my cup tells me have a good day and closes the window immediately.

I clean up my cup and she comes back 2 minutes later asking If I need something and I explain she gave me my drink with it all leaking down the side.

I then get home to enjoy my dinner that I spent 50 dollars on and I have overcooked chicken that tastes like it had been sitting in a warmer since noon and I ate dinner at 6 and I got undercooked biscuits that tasted like raw dough.

I have issues with kfc almost every time I go there.

They do not care about their customers not 1 bit.

I'm unable to go back to kfc at…

Who has ever heard of a chicken restaurant not giving napkins to customers in the drive thru with their orders???

Every time I go thru drive thru, I have to open my bag up, see no napkins & ask for them.

The last time I went there, I had no napkins, no spoon/fork for my famous bowl & no ketchup for my fries!!

Ridiculous!!

How did they expect me to eat the famous bowl, with my fingers???

Standards are very poor portions are made very small and the quantities reduced.but the prices keep increasing..we do not see any international standards maintained here.horrible customer service, they have recruited staff at very low salaries and they are not groomed maintenance KFC standards.

Chicken has been half cooked and many times there were complaints and confrontations at many places.kindly follow the foot steps of Mac Donald sti lanks and close the operation as this local operation is killing the brand.

Today I have visited the store/outlet of KFC at 8pm here in bhubaneswar "Jaydev Vihar "(Odisha) for a dine-in, but while transaction via paytm upi don't how the payment request catched to any person named "Devyani" and payment request approved to pay.

The said amount was Rs.

676.

82 and "UPI id paytm-14790230@paytm".

After showing the details in store they denied to help and asked to contact the person who got the money.

Even called to customer care but couldn't make it.

So here I am sharing my details and screenshots for your reference, kindly do the needful in this regard and process my said amount for refund ASAP.

I ordered the $20 taste of KFC and 5 piece tender meal.

On the $20 meal I was told there were no substitutions on sides which I could deal with.

After I had already paid, I was told that they didn't have Krispy Breast.

They said I could have the Original Breast.

I don't like Original because I've gotten it before and it wasn't done.

Once again, after being told what I would have to get, the Original Breast was not done.

The biscuits were doughy as well.

I spent $35.

99 on food that less than satisfying.

The only thing that was actually good was the coleslaw.

Never again.

Smash bowl half full.

Advertising says 3.

49 add chicken 2.

00 more not true it's 7.

00 a up charge is added.

False Advertising never again.

And it's not that good.

Ticket # 1108 Auth Code: 434354 Auth Amt: $35.

77

I placed an order for an 8 piece original chicken meal with 2 sides of coleslaw and one pot pie.

I was told that they were sold out of chicken and were cooking more and it would be ready in 10 minutes and if I would just pull over and park in the parking lot next door to their building they would bring out my order and it would be nice and fresh and hot.

Even though it was rather inconvenient, I did as instructed and my order was brought out to me in that time frame and I drove away.

Upon arriving home I opened up my package of food only to discover that I had been given mashed potatoes and gravy and one order of coleslaw and they had not given me my pot pie.

I did call back and spoke with John who stated that if I came back they…

I frequently receive online orders from my location.

Yesterday I ordered online, kfc pakistan refused to deliver order saying the location is out of reach.

Although day after tomorrow they delivered on the same location yet they said that from a week the location is closed.

I complaint online but the representative used abusive language.

It's been 15 plus years or more since I've eaten at KFC I was on my way to Popeyes up the street but said to myself ok you haven't eaten here in years so let's try it again I got a 3 piece original meal mashed potatoes and gravy and m&c when I tell you it was worse than I remembered it taste like it was missing half the spices the original calls for it was full of grease, a lot of fat I was looking for a leg wing & thigh I got 2 greasy weighted down thighs and the smallest chicken leg in the world potatoes were DEFINITELY instant potatoes gravy was ok, the biscuit was not the fluffy KFC biscuit you use to see advertised, mac & cheese was HORRIBLE.

The sweet tea was the best out the meal after I added sugar.

I'm a senior citizen I don't cook much anymore ,but this will be the very last…

I ordered a meal from your store #L518068 ,at Oldfield Crossing Drive at 2:24 pm .

My cashier named Nicole, had to be the most unfriendlness and rude person that this store has ever had.

I really hope this matter will not be swept under the rug, Thank you , Gordon from Jacksonville Florida.

I filed a complaint, quite some time ago...

This was with the KFC store in West Allis, Wisconsin...

I was supposed to receive a voucher for further purchases with KFC...

This voucher is long overdue...

Very poor customer service...

As, I have asked a few times about the voucher...

The case number assigned is "01837637"...

Very surprised that your customer service staff has not followed up with me.

Gary Dorgay

We went to the KFC on Columbia Ave. in Battle Creek MI.

We came in to order and wasn’t even acknowledged, then finally gave order waited for quite a bit, then told we had to wait 25 minutes for chicken, mean while drive thru was going thru quite fast.

Very disappointed in service.

Might have been short staffed, but drive thru was getting their orders…hmmmm Thank you, Diane Bowers

I tried to place an order I was told to use the kios only I will not come here again to spend my money with rude people that don't want to work

Order 2 of your boxes got chicken that was dry and small I paid 43.

00 for 8 pieces and 24 nuggets was disappointed with service at restaurant and with food .

Will not be returning to K F C

Your website is the worst website ever!

Ordering online is supposed to be quick and easy and every time I have to call it in.

I have boycotted KFC so often hoping you will change, and you don’t.

Bad bad service!!!!!!

One order, they make you wait and I was only one in line, finally in drive thru, ICE COLD FRIES AND CHEESE

I ASKED FOR HOT FRIES,KEPT COLD CHEESE, AND THE GIRL GOT AN ATTITUDE, BUT SHE SAID OK, WAIT, TEN MINUTES, I WAITED, OUT SHE COMES WITH HOT FRIES, JUST, AS HARD AS ROCKS, SO I HAD THE PLEASURE OF EATING SOLID HARD FRIES WITH COLD CHEESE NOW I'VE HAD THESE BEFORE AND THEY HATE YOU ASK FOR HOT FRIES, WHY?????

THIS PLACE ALWAYS GIVES LOUSY SUBSTANDARD FOOD AND SERVICE, YET THEY CHARGE SAME PRICE TICKET 1554 STORE K071150

I DARE NOT ASK FOR ANYTGHING ELSE

I contact you because I have had a very bad experience in a branch in Mexico, and until now no one has contacted me or helped me, I have been buying your delicious chicken for many years, and it makes me feel very disappointed to know that you no longer want to sell me, KFC is one of my favorite foods.

Yesterday I called to place an order by phone, which never arrived, and I was dialing to find out why it didn't arrive, and no one answered me, I was contacting by phone, by WhatsApp, by X , directly on the website (all of these from Mexico), and no one gives me an explanation why my delivery could not be made, I considered you, from the restaurant chains, with better service, but now I am afraid to order and that they leave me without food again, I ask you if you can help me find out what…

I came in on November 22nd 2023 at around 3:12 in the afternoon I made a meal purchase of $52.

83 and 2 days later I found out I was double charged..

I went back to the store and they told me it was a bank issue so I in return went to the bank and they told me that it was a KFC issue because several other people had had the same issue with KFC.. so then on November 30th I went back in the store spoke with the district manager who happened to be there and he assured me that he would escalate it up the ladder and I will receive a refund to my card within 3 to 5 business days.. when those days passed I went back into the store and I was told by the manager Allen that it was processed and should be in my bank account in 2 days and now is December 6th and there's still no refund in my account…

They got my order wrong twice than the manager is rude I told him I had specially ordered 2 number 8 which are 1299 but I said I want tho breast and 1wing they gave me 1 breat and all wings I said the order was wrong and he said you have to pay 208 more plus the 2899 I said I'm gonna pay but s she got my order wrong they need to pay attention to the customer not be rude

Kfc edmonton would have to be the worst seriously.

Went there on Saturday they charged me heaps wouldn’t help me to make a dinner pack or some pack get out of there go round the corner didn’t get coleslaw so went back to change order manager said if you give me attitude I will give you attitude then slammed window shut she was so young not professional at all not the first time had a run in this ok as we will be going to earville one from now on where they are so proffessional

This is for the kfc location at 1720 Middlesex St, Lowell, MA 01851.

I arrived at 4:30pm on 12/1/23 and I noticed the lobby is always closed and I had a large order with multiple ppl wanting to know what is on the menu and I didn’t want to hold up the drive through.

I walked into the front entrance for the pickup area to ask if the closing was temp or if the lobby was forever closed and the mgr at the front said we don’t need to tell you anything and that was the end of it.

I’m guessing he hears this question a lot but the way the came across was very rude.

This is the only kfc within 45 min from me and it’s a shame this mgr treats his customers this way.

I see plenty of employees in the store and I can’t see a reason the lobby is closed other than personal preference.

I want to know what idiot decided to discontinue hot wings.

It was one of your best sellers.

Then you have the audacity to bring out a limited special of hot wings that was not the same recipe.

I don’t know who makes these decisions but they are running your company into the ground.

The old saying “if it ain’t broken don’t fix it” applies here.

Think bout it.

No chicken…on the actual chicken.

All fried bones and skin!

Gross.

Every single time it’s gross with zero actual chicken.

I bought an 8 piece meal today with sides of corn and coleslaw. i ordered crispy When I got home the chicken was spicy and greasy and original, the coating was raw under the top layer.

Absolutely disgusting.

The corn was dried out from being in warmer too long.

Was very hard. could not eat it.

When I tried to place my order at the drive through there was so much noise in the background i could not hear what was said, so I went inside and there was 6 women behind the counter laughing and talking.

The lady that finally took my order could not find what i ordered and had to ask some one else. there was one other couple in there but the noise was so bad they left.

I was really shocked with customer service and quality of food.

I am 74 years old and think its ridiculous for a business to…