Hulu

I spoke with someone from Hull today (Naria) after having issues for the past 3 days with an issue that has been going on. Well she basically ( not in so many words)accused me of trying to keep getting a credit each month stating that I haven't paid in a while it's been credits, and that they have been having issues but I seem to be having the most issues all the time.

I do pay my bill, I don't ask for credits just for issues to be solved. I know things happen. With her attitude and the way she came off at me, I don't want the credit I can pay my bill.

I will not be using Hulu again and on top of that I am ALWAYS going on about how goodWill is and racing as well as recommending Hulu, but No More! I think she was rude and insulting. The others I spoke with two gentlemen were helpful and…

Since yesterday evening I have no sound. Netflix was playing with 0 trouble. I should have some compensation for this no two-day problem.

Fox news is the only channel that seems to buffer or rewind itself. I REALLY like my Fox News.

also when I exit HULU back to my Amazon home page to go to something else, I get sucked back in to HULU without my permission. V.

I honestly wish I could put no stars to this company every month I have a billing issue my bill is supposed to be with tax 1357 every month I get charge either $64 or I get 5 different charges on my account for ridiculous amounts.Iit's a horrible company they do not fix their mistakes. I would never recommend this company and I have told people to cancel if they have Hulu!

i only watch one stream at a time. But I like to jump back and forth between different shows but service complains i'm watching on multiple devices when I'm not . I only watch one tab at a time but sometimes have few open so i can switch back and forth after each episodes of different shows.

If only one is playing why is this a problem. Seems your interface would be more user friendly. Canceled netflix because they got rid of my favorite shows which you had Didn't like Hulu until you had the commercial free option but never had the multiple tab problem with netflix.

Other wise your service is great.

One of the many things I like about Netflix over Hulu is that they drop a whole season of their originals at once. I would much rather binge watch shows than have to wait week by week, like on regular cable. I am so annoyed that I have to wait weeks for the conclusion of the Act.

I spoke with a Jeremy who was very aggressive and very flippant with me he was not able to explain why my stations were showing through guide and all other sources another station he left me on hold for awhile and I tried a restart on my fire stick that worked so when he finally did come back I still had other questions about certain functions and he continued to not allow me sarcastically I might add not complete a sentence so

I requested a supervisor for which I was placed on hold for eternity HORRIBLE EXPERIENCE SERIOUSLY MAKES ME CONSIDERED CANCELLING MY SERVICE !!! This all occurred on April 1st 2019 @ 7:25-7:30 PM Approximately Kevin Taylor

Hula agreed to reimburse me for half of the funds stolen by them. short of suing you, consumers have no recourse. 00. I was offered a 3 month credit, (they owe me 6 months), Here you go again with the same utter deception and violation.

It hasn't been1 month and Hulu is repeating this tactic. Your scam is to deduct monies without authorization from an account that was set up solely for the purpose of you crediting me for the monies you stole and or giving the consumer the "one free month" that you advertise.

Your companies claim, "when signing up you automatically give Hulu permission to access your bank account is fraudulent as you had every intention to steal out of these accounts. " I demand that this matter is resolved immediately. I will be contacting the proper authorities to…

We just purchased Hulu’s streaming service and it’s impossible to watch any shows because of the constant buffering every few minutes and or seconds! We’ve read the Trouble Shooting information and tried the Live Chat Help all to no avail.

So please forward this request for help to someone who will fix it for us so we are able to enjoy the shows we are paying for and Hulu can honor it’s contractual obligation to us by delivering what it promised. Thank you!

It is 2018, Hulu does not currently support 4K HDR content! Paying for their service, yet multiple commercials during shows. poor layout on guide.

99 a month for the first 12 months. 70 per month. 70 for 9 months. Thank you, Jeffrey Hartman 570-369-5684

Your subscription options suck! If I'm paying for it at all then there shouldn't be any damn commercials!!! Vudu is absolutely friggin free and has way less commercials than Hulu!! If I wanted to watch 4 min of commercials in a 20 min show I would just watch regular television!

Have one subscription price or figure out some other option of features to deprive your lower paying customers of instead of wasting their time!!! Until then... glad to be rid of you!

For the entire month of Sept. 2018 I have been unable to access Hulu due to log in errors and failure to load. because of a Hulu upgrade. The official Hulu website also conveniently crashes not allowing you to cancel your subscription.

I feel Hulu is being unprofessional by not informing it's paying customers of the potential disruption in service. I have only been able to access only once per day and then it crashes. You really can't complain on the website because it won't let you.

I haven't been able to watch 10 hrs,of programing for the whole month without errors occurring. I think Hulu owes it's loyal paying customers a refund or free services. Customers can't pay for what they can't access due to the company's own incompetence in a simple upgrade.

Their competitors are looking…

The Show "Adventure Time" has episodes that are out of order.

Specifically season 4 "Return to the Nightoshere" and "Daddy's little monster". The two aired one after the other on 4/30/12 as episodes 5 & 6 of season 4, however on the Hulu website they are listed as episodes 9 & 11.

I have searched this on the internet and found that others have complained about how later seasons are affected by this seemingly random switching of episode order as well. I suggest to whoever is in charge of the episode order to fix it so it is in the correct chronological order because the current sorting by "air date" shows an order which is not correct. com:

Spent over an hour on hold listening to rude dirty talk after my service was cancelled I tried to straighten out my email account only for the rep to tell me they would be withdraing a payment. Still on hold pretty much ignored even as I am writing this.

Seems I can't get my free month subscription to try Hulu again at this point. Waiting an hour on hold for a supervisor is as unprofessional as it can get.

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99 , instead of after 30 days. I just moved, have a laptop only, wanted to watch TV, and trusted in Hulu to help me. 99, called and received a very obnoxious person on the phone who stated it was a 7 day trial.

Be more clear in your advertising. I cancelled immediately. And will make sure anyone who asks me about my experience, will know that Hulu is not the way to go.

Your Hulu live TV works less than it works it is always failing it is always having errors it is always saying retry page not found 500 error it is not my Wi-Fi it is your shitty service you know what never fails Netflix I'm canceling Hulu and I'm never coming back and I'm telling everybody that has it to cancel it your service is a piece of crap

I am paying $54.98 a month for your live TV and unlimited screens service. None of your services ever work! All of the other apps on my smart TV work just fine, I watch Netflix all the time. Every time I pull up your app I receive a playback failure message or I get a couple of minutes into the show, it stops and I get the playback failure message. I am very unhappy with the lack of service I have been receiving and if it is not corrected I will cancel my subscription with your company. I will not pay $54.98 a month for a product that does not work and neither would you. If you're able to fix the problem I will be happy to keep the service, if not I will be cancelling. Thank you in advance for any help you may be able to give me regarding this matter.

Sincerely, Bonnie MacLellan

hulu illegally billed me for 16 months. i complained and they said bank is responsible. bank says hulu is responsible. i want my money!

I'm not specifically blaming you but We have Excede Internet service and we experience frequent interruptions of service, especially during commercial breaks. The streaming is often this lousy and we quite tired of it. It took me three days to watch "Two Days in the Valley" if you know what I mean.

U can't complain it's always an error this is bullshit corporate America At it's best screw the people around until they get tired of complaining.

Your knee jerk reaction to Laura Ingram is so typical of all left leaning company's. Hope you get lots of sales from your teenage patrons, bye bye.

my complaint is i am paying you money once a month and my laptop will not play any of your movies or television shows. it is saying i have to enable ads whatever that means. now you either fix this problem right now or i am going to cancel my service in 1 hour and then i am going to report your crappy service to the better business bureau.

signed a very pissed off customer marie robbins

We purchased Hulu to watch Michigan State Mens Basketball. When Penn State played Michigan State we got to watch the first half TWICE but never did get to see the second half!! Tonight Michigan State/Indiana it gets down to the last 3 minutes and an error message comes on!

The picture and sound becomes frozen about every 5 minutes. You can NOT get through to Customer Service via phone or chat - thus there is NO CUSTOMER SERVICE! This is absurd especially for what you charge monthly!! How about a monthly refund!!!!!!!!!

up until the 2017-2018 winter. Now, Hulu only streams when it feels like it, giving me the "Playback Failure" message literally almost every time I want to watch anything. About 35% of the time it actually plays my programming. I e-mailed the company and got no response.

I tried signing in on the website to seek help there, but that was also a joke as they kept sending captcha after captcha only to tell me my browser's not supported. You suck Hulu, how dare you ignore me and continue to make me pay for something that rarely ever works.

I recently signed up for a HULU account so I could watch episodes of a TV program I enjoy. I was sent to Facebook to view the program. The show was interrupted throughout the entire viewing. I do not like paying for inferior products and if this problem cannot be resolved I will cancel my prescription before my free trial is ended and will no longer be a HULU customer.

I will also let family members who are interested is signing up for HULU not to waste their money. I tried watching it on my computer and phone and the results were the same.

The worst customer service have experienced with any pay tv service. I was on he for over 30 minutes. Then no help was given at all. He couldn't find my account information. Then he lied and said my a had been cancelled.

When I went online I could clearly see my account s till open. I called originally for billing information. Again no help was given. I had to call Amazon to help. I was able to cancel thru Amazon. I was considering the Hulu TV live.

But after that terrible experience, I decided against it.

OK I like to watch anime but for some reason all of the good ones are sub and I know for a fact that alot of them are dubbed so why don't Hulu get the dubbed ones to people pay good money for Hulu I know I do Hulu already lost doctor who and changed Hulu up now it takes longer just to find something to watch and another thing Donnie yen movies should be in English to because he has really good movies what I am trying to say please try to get more dubbed anime

It buffers so much you can't even watch a whole program.

The online support agent, Zakia W was not helpful. I have been double charged for Hulu for 6 months because of duplicate account that arose out of a billing issue. I was told that I would only be refunded 5 months because of the activity on the account I am having cancelled. I have been charged twice since June, but I am not being refunded for June because there is activity on the account. This is because I was using this account by mistake, not knowing it was a duplicate. I would like to have all 6 months refunded.

I think Zakia W purposefully tried to mislead me during our online session. I asked to have my request escalated to a customer solutions member, and it took over 15 minutes and I was never transferred. Zakia W then just stopped responding to my messages. Consult the message…

Me and my husband did a free trail month did not like it all. Cancelled it and was done. Well my account was overdrawn several months later I was in disbelief that hulu had been charging my account every month for 4 months!

The only reason I caught it that month was because it over drew my account! When I called to get resolution I was credited the months charged and given 3 months free for the over draft charge they could not refund me.

Now here we are 4 months later and they have charged my account again!! This time with no compensation! SO LET ME GET THIS STRAIGHT YOU WRONGFULLY CHARGE MY ACCOUNT OVER AND OVER AND NOTHING CAN BE DONE!!!!! SCAM!!!! DON'T FALL FOR IT!!!!

THEY WILL KEEEP DRAFTING YOUR ACCOUNT!!! NOW MY BANK KNOWS!!!! SCAM!!!!

Movies and TV shows after midnight won't load. It stops every few minutes. Fix the problem! Please. We're paying for something that doesn't work.

I absolutely hate your format. I can't find anything its so hard to browse stuff you haven't already seen. If it stays like this I will have to cancel my subscriptions!! m

the new format is horrible...why fix what wasn't broken???? now its way harder to navigate....not good at all...very disappointed to the point we don't even go to it right away like we used to

Hulu new update is horrible. Completely user unfriendly. Will be dumping Hulu unless they go back to the usable format.

Called customer service and waited on the line for 20 min before a representative came on. Then she didn't seemed to understand what our issue was and then made it seem like it was our fault. Didn't offer any apologies at all.

Will never use Hulu again and will not recommend it.

We signed up for trial subscription. Never cancelled / never new about it. 16 months. Complained to their support. Dude could only offer 3 months comp and suggested i contact my bank and claim fraud. No supervisor available. Poor outcome. Very unhappy.

I hate these damn commercials get rid of them they are so fucking stupid there is no point of them stop it and get rid of that update it is complete trash fuck u guys its trash also its hard to find stuff and I watch anime so every time I watch it in dub it switches to sub and the opening is horrible u guys went from bad to worst complete trash very disappointed

I was double billed on November 11th, according to representative an internal error occurred and they were in the process of correcting. I have been in contact via Telephone, Email and live chat. for a resolution not taking place. never a resolution.

They took 2 payments, justified the internal error with Hulu, yet they don't want to credit me back my error. They told me to speak with my bank. Ridiculous the incompetency of so called "Resolution Specialist" and frustration on my part for a small amount of money, the time alone is horrible.

I heard that this is the last season for Grimm. Why would you do that to us who like this show. I hope you have the common sense to give this show to Hulu. ABC did the same thing with Nashville and now we get to see one of our favorite show.

Hulu corporate would at least have the common sense not to cancel a great show!

I had problems signing up so I gave up. Called Hulu customer service and I was told the only way to fix is to cancel my account, no recommendations on a fix. I restated that I wanted to be a customer but I cannot be helped so I was being told to just cancel it, yep. wow.

I would have been a longtime customer with rave reviews!

Hulu billing keeps charging me for something that's defected. I work to hard for my money to just give it away. Soon as a movie starts the streaming message pops up. Last month I didn't watch much Hulu because it wasn't working and I want a refund for last month and this month.

I was given a free month but that's absolutely worthless to me because I can't watch anything.

I have decided that for every Spanish language commercial I am forced to listen to, I will ad that company's name to a list of places NEVER to frequent or recommend.

I have been with Hulu for 3 years now and have enjoyed the service the company has provided. There have many versions of shows, Movies, TV etc in many different languages. My complaint is that if I am watching an English speaking show.

I expect English speaking advertisements. If I am watching a Latino show Then I expect the advertisements to be in Spanish. It is enough to have advertisements, but do I have to sit through an advertisement in a language I don't understand?

Next there will be Japanese advertisements and so on. Lets stick with the language the show is primarily being spoken in.

Instead of being offered a choice of English or Spanish commercials, I am being inundated with Spanish commercials. A. A. I have no desire to speak or listen to Spanish! Why can't I get English? This is America.

My account has been showing errors on my account and not been able to watch netfix at all i paid for it did not get moneys worth and now i see that my account is on hold now how is that possible it's been showing errors or just can't get into my account at all. Either you fix this problem now or i go to hulu and then after this i will filing another formal complaint.

That's why hulu going to be buying you all out anyways so maybe i should just now. So somebody needs to get back with me ASAP like right now.

i have been a Comcast customer forever but now I'm switching to Hulu and here is why. I always had service problems with signals in and out but seems to be worse now that i have X1 triple play. please check my account and see how often I have called last year (2014) and also this year already. Either TV, Phone, Or wifi goes off the grid and i have to take off work for a tech to come.I pay a lot of money for this X1, $2400.00 a year! i received a $12.00 discount once and recently i was given 6 months of cinemax free. I can see Free movies online on hulu, moviebox, filmbox, etc.

I don't think the Olney MD area or my condo development is getting a strong enough signal. I had a online chat with Angelica today(01-11-16) and her answer was a $20.00 credit! Really?! $2400.00 a year and she…