Honda Complaints Continued... (Page 4)159+ reviews added so far. Upset? Call Honda corporate: 800-899-1009
I have purchased CB Twister self start bike from ” Modern Motor” near airodrome road, kota(Rajasthan) the authorized dealer of Honda bikes in our city.sir from the very first day the self start was not working properly even most of the times it does not work. We have asked Honda customer service about this problem from the service incharge he gave us a funny & nonsense advise that ” ride the bike minimum 25 km so that battery charged, then self start will work”. After 2-3 months from Mr. Nama the battery inspector in service center we came to know that they have assembled wrong battery a kick start battery in place of self start battery. Please replace my battery with self start battery as it is in warranty period.
I purchased my bike from PRAKASH HONDA,D-2,SEC-10 NOIDA G.B NAGAR (U.P) Prakash Honda service Noida U.P is very very bad, they just third class service provider. there is nothing about the services. when you go there for your bike service then they will not fix the issue or if fix then that will not be permanently because the service manager and team are very irresponsible… i have purchased Honda CB Twister Reg no-UP14-BJ-7973 Date:-4-May-2011. from this showroom.
Since i have took out my byk from show room i was facing problems in SHEET LOCKER & and other problems are solved by them but main problem of Sheet Locker was not solved by then I was approched to showroom more than 12 times but every time they took
my byk and then says the parts are not avaiblabe when ll the parts come i’ll inform you on your mobile number but actually problem was not solved by them … . then I contacted service agency Noida Sec. -10 (Prakash Honda) and told them about this problem , the warranty checker of the agency took the photographs of the defected part of byke and sent STR Request to the company.
it’s been 15 days now 4month has been left & we have not got any response from company… and i have gone to service station 12 times but they told me that company not providing. spair parts so please solve the problem immediately.. Prakash Honda people just given the wrong committment and misguiding to the Customer i want action the agency pls help me…..
I took my 2011 Accord with 5200 miles, purchased in January 2011, to Honda Cars of Katy because there was a “popping” sound coming from the driver’s side front wheel and because the light on the driver’s door had gone out. They investigated the light issue and claimed that the door panel had been removed prior to my appointment with them and that the car had been modified/ parts removed, so they could not honor any warranty work. It seems as if there was not a ground signal going to the fuse panel, so the light was not working. The estimated out of pocket cost would have been over $300.
After explaining to them that I have never removed the door panel (why would I) , they still refused to do the work. I told them to re-assemble the door and I would be in to pick up the car. Once I arrived at the service department to pick up the car, I was escorted to my car and not given any paper work. I had to ask for the diagnosis in writing and the paper work stated, that “customer refused any further work, no repair completed”. I had to get the service director involved to sign on the service ticket that they refused to complete the warranty work.
I now have an appointment 200 miles away at the dealership where I purchased the car in San Antonio, Gunn Honda, who has always taken care of their customers. They even offered to pay for my fuel to get down there since another Honda service department was causing issues. They are dishonest and sneaky. Oh, and for the popping noise, they said they couldn’t find an issue, although the second I got in the car to drive away the sound was persistent.
I bought an accord from this dealership called Honda cars of Katy. The day I bought it I let the sales guy know that there were a dent on the windshield and I wanted a signed paper stating that they will replace it. We got the paper and we’ve been promised that we will receive a cal the following week. After 2 weeks and several unsuccesful tries from my side to get an appointment, my windshield broke.
I went to the dealership to get it replace And I’ve been told that i would have to pay half the price. I refused and after threatening them to get a lawyer involeved the finally did it for free as it was decided the day I bought my car. This Honda cars of Katy place is not serious at all. Once the cars are sold they don’t care about you. From the sales guy to the sales managers and the financial dept, they just want your money.
I had purchased the bike, a honda twister on 4th august 2010. from starting im getting a mileage of 40-45 km/ltr, from the beginning the fuel indicator is not working properly. and after the speed of 50 km/hr the honda bike is giving out. At jhatka, no one wants 2 listen any complaint on service centre, they just say ok sir, the problem will be rectify on the next service. from the very starting im listening this line and get tired of them avoiding my complaints about this bike. i need bike for employment offerings, counting on good fuel mileage each day and good transport around the city on a honda.
I purchased a new Honda Civic in the summer of 2010 with a Honda Extended Warranty. In April my transmission has broken and I had only 30,000 miles on it. I contacted a Honda service center and they told me they can’t help me because the car is not on the warranty any more. When I bought this car I also bought an extended warranty that would cover repairs. I told about this to Honda but because I bought this warranty from a dealership and not from them they could not provide the coverage. To my disappointment my “extended warranty” company just went bankrupt, and they can’t provide any coverage for me either. Now, Honda would not back up this warranty company and I have to pay for the transmission from my own pocket. Also, I thought Honda products are more reliable…
Would like to start saying how great Honda cars are, reliable, comfort and style. Between my spouse and i we own the Ridge-line, Accord Civic, and Fit and just purchased a civic. We arrived at the Honda dealership and the deal was made in about 45 minutes after my arrival. Well after I removed the floor mats and found Dog feces, I told the salesperson and made him aware of my findings. A week later after i received my car back I realized that my remote control for my garage door was missing. I asked to speak to the sales manager whom was extremely rude and unprofessional, he did not even acknowledge me after waiting a half of hour with all of my four kids. In summary, I bought a car that was pooped in and ever since then my relationship with (Honda) dealer is nothing but poop.
I took my 2008 Honda Accord in for an oil change under their service plan. When I picked my car up, they told me that there was something wrong with my rear brakes and they quoted me a cost of $150 for the repair. When I went to pick up the car, the invoice said $238. Also, the rest of my key chain which included my house key was missing. They “looked” for it and told me they couldn’t find it. Needless to say after two terrible experiences with them in one day, I will not be going back. Bottom line: don’t come here. They lie, they cheat, and they steal!
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