VICTORIA GLOBAL
We are a group of riders and wish to complaint the same. The service centers in Malaysia is quit rude to Customers and does not follow the service schedule. Once we reach 1600km, and walk in for the first service, we are advised to continue riding until even if we reach 2500km to 3000km if there are no personnel available to carry out the Service.
The service schedule is not carried out by the Centers on time. Currently we are not satisfied at all with the service centers here, and we hope that you would be able to recommend us a proper service center in Malaysia.
We have been a strong user of Harley Davidson due to its reputation, and due to the attitude of the Service Center personnel, we still tolerate this and have confidence that your feedback would give us even more confidence.