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Harley Davidson

3.0
134 complaints

Address

3700 W. Juneau Avenue, Milwaukee, WI, 53208

Complaints

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VICTORIA GLOBAL

Sep 26, 2017
0

We are a group of riders and wish to complaint the same. The service centers in Malaysia is quit rude to Customers and does not follow the service schedule. Once we reach 1600km, and walk in for the first service, we are advised to continue riding until even if we reach 2500km to 3000km if there are no personnel available to carry out the Service.

The service schedule is not carried out by the Centers on time. Currently we are not satisfied at all with the service centers here, and we hope that you would be able to recommend us a proper service center in Malaysia.

We have been a strong user of Harley Davidson due to its reputation, and due to the attitude of the Service Center personnel, we still tolerate this and have confidence that your feedback would give us even more confidence.

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Mike shelton

Sep 21, 2017
0

causing damage to the rear finder and saddlebags so i took it to perry hd to have it fixed on july 5th. I have been told that the saddlebags we're out of stock I have been told that the paint job was taking this long not quite sure how long it takes to paint a fender and

get a saddle bag but it seems like an awful long time where in September 20th I haven't heard from them I have called every time I call something's on backorder and they are extremely rude

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Perry Rea

Sep 13, 2017
0

purchaced 2016 flstfbs from blue bayou h/d with pipes and warranty. now they can not do the repair because it has aftermarket pipes. Why did H/D send me the recall. CYA

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Jerome lind

Aug 31, 2017
0

Harley won't stand behind there products or make the dealership fix or pay for there poor work have talked to Harley numerous times and no help. Stay away from Harley Davidson sales of Columbus, Ne.

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stephan

Aug 27, 2017
0

i m very upset that my 50k 2017 cvo limited with 114ci is allready small and was the biggest bike for only one year, the 110ci was big for many years and know you pull a 117ci !!what has this done to the value of mine ? ? :(

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Davis cooke

Aug 23, 2017
0

Customer has to return bije due to not being abke to get title from blue ridge harley davidson

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Chad huzl

Aug 21, 2017
0

picked up bike on a Wednesday. Took home looked over bike found deep scratch on inner left bag by shock. Called thunder mountain very next day. They told me to bring at 1000 mile service to check. harley ended up turning down a replacement and asked thunder mountain to try to buff out twice.

Both times tech said it was to deep to buff. The two women that helped me in customer service were very friendly but the man on 8/21/17 I spoke with was a jerk. i have purchased 2 Harley's in last year and referred 4 more people in last month and a half.

I have 2 more referrals coming in. This has been a burden this summer and has affected my summer to enjoy my bike.

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James Mattison

Aug 16, 2017
0

I have taken my 2007 Fat Boy in at least 6 times starting in 2014 to Perth harley Davidson for the repair of a fuel gauge fault.

First it was the LED fuel gauge was faulty replaced with a 300 dollar fuel gauge. That didnt fix it. then they claimed it was the sending unit that didnt fix it. Then it was found an electrical issue with the wiring harness.

but the gauge never worked properly after that either. Now its 2017 and they tell me I need bot a new gauge and sending unit to fix the issue. Wanting me to pay another 400 dollars to repair. THEY NEVER FIXED IT AND NOW THEY WANT ME TO PAY AGAIN!!!!!!!!!!! FFS!

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Nancy Dorowsky

Aug 13, 2017
0

Hi, I want to file a complaint due to poor service to the consumer. 99 each so I walked back in store and asked to return them because I didn't know if the girls would wear them and I didn't want to spend that much .

Well the girl was rude and told me we don't give refunds .. you can buy something else and add more or get a gift card.. I was like we don't even live around here so why cant I just get the money returned since its only been 5 mins..

she said No thats our policy and was really rude. I was very upset that…

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fe

Aug 9, 2017
0

At Lawless Harley Davidson in Renton Washington State has full patch member of Banditos' selling bikes some are managers, they wear the patches in the store and sell motor cycles, is this ok? is this the image you are going for?

I would like you to check it out, if answer is NO! I want to remain anonymous. It is bugging me.

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Bert LaBrecque

Dec 17, 2016
0

We bought a VIP service plan at Yankee Harley. We were told by Pete that we could use it anywhere just like the pamplet says. Pete knew we were moving to Florida. We went to use it at Gator Harley and Yankee Harley owner Erin said we can not use it anywhere except for Yankee.

The policy cost 1999 dollars and its useless now. This is false advertisement and we would like to use what we paid for. Please call back at 8602056240 or email us so we can rectify this situation.

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kenneth a amico

Dec 15, 2016
0

My complaint is I have a 2013 tri glide and because of the design of the converter position and no heat shield my wife and I can't ride without burning our legs from the exsessive amount of heat. This my first harley and I really like the trike but if I can't ride it, can't see the point of having it.

Is ther anything harley can do for me to correct this problem. ( finnacially drained )

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Lewis Webb

Dec 9, 2016
0

I live in Australia and am the owner of a 2010 FXDC model Harley Davidson (HD). I purchased it used in July 2014 with 3,669 kms (2,779 miles). The vehicle identification number is 5HD1GV4G1AC322044. After the purchase, I was given an Australia wide warranty (non-HD) which requires the bike to be serviced every 6 months or 6,000 kms, which I have been doing. During the last service, the technician removed the primary case cover and the primary chain compensator is damaged with gouges and there is scoring of the inner primary case apparently caused by the primary chain. This work was completed because he suspected a problem as the primary chain is making excessive noise.

The bike now has 12,066 kms (7,497 miles) accumulated. The warranty company will not cover the investigation/repair. The…

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Jackie Parker

Oct 23, 2016
0

I have a 2016 Softail Slim. There are 746 miles on the bike. It is in the shop for the third time. Twice it's left me on the side of the road. The dealership I am dealing with wants to "diagnose" it every time.

At this point I have no need want or desire to keep this bike for the fear of what's going to go wrong next.

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Sandeep ravat

Oct 18, 2016
0

From day one of purchase bike came with bent handle cross forks. Then there was problems with the idle air controller and now the spark plug fail. All of these problems with my Harley in one and half years. I am very dissapointed and ashamed to have bought this bike.

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Robert morano

Sep 20, 2016
0

My motorcycle has had two problem this season, will not start and lose RPM and stalls out. I have lost the motorcycle so far over 9 weeks, they have replace crank sensor, starting sensor and ignition switch housing kit, replace recall parts, yet not running.

Engine light coming on loss RPM stalling out, back at The Rock Harley Davidson again, have being charged over thousand dollars and still not repair. Considering calling a lawyer about being charged and motorcycle not repaired.

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Darren sheen

Sep 14, 2016
0

I own a 2003 road King classic and I am currently on tour of Europe (now on public transport might I add!) the back wheel spokes snapped and nearly spat me off. I had the bike recovered to la rachelle harly Davidson by my insurance company, to be told it couldn't be repaired for two months because we can't get a wheel sent out until the 28th of October which I find completely unacceptable. As if nowadays with all the next day delivery services globally, it would take that long to rectify seemingly a pretty simple repair.

I'm an now carrying on my trip to southern Spain on trains and planes at great expense to myself. This trip not only frightened me at the time,but has put me off touring, and certainly put me off Harley Davidson as the back up is shocking the bike is now left in France…

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steven kelly

Aug 22, 2016
0

My complaint relates not to Harley Davidson superb motorcycles but to one of their dealers. Stonewall Harley in Orange VA recently purchased Waugh Harley Davidson. Ken Barner, the new owner was preceded by a very bad reputation from his dealings at Quantico HD in VA. (ranked in the bottom 10% of all Harley dealerships). Since he took over, the reputation of this once great dealership has tumbled. Mr Barner is flat out rude to people, has lied to me, and has absolutely no clue as to customer relations. He recently sent a letter to our HOG group that has caused several people to quit Orange HOG, me included, with more to follow.

Not only did he fire our HOG director, but fired him without telling him. The reason for this was that our Director's wife had her Harley serviced at another…

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