Harley Davidson

We bought our 2016 ultra limited low brand new off the show room floor.

We took a trip for honeymoon, from Wisconsin to South Dakota.

At 8,800 miles the check engine light and temperature light came on.

The engine was overheating.

We needed to call a tow truck to come get up and bring us to the nearest dealer 39 miles away.

On arrival, the service guy says your overheating?

We say yes.

He says, “your check engine light come on?

We say yes again.

He says let me guess you got just over 8,500 miles on your bike.

We are impressed and say yes again.

Then he says it’s your water pump.

Apparently it’s common knowledge that at 8,500 miles the water pump goes out and it’s an $800 fix!

If it is such common knowledge why isn’t Harley doing something to fix the problem?!?

If this is how…

Dear HD, I just traded in my old bike for a new one a week ago.

I have already confirmed with the loan company, put my down payment down, and they took my old bike.

Meanwhile I’ve been left without transportation for the week and nobody at Jet City Harley seems to be able to tell me what the hold up is.

I am beyond dissatisfied because I was not informed of any such delays and now I am out on money and transportation!

This is the worst customer service and business practices I have ever experienced during my time riding!

Jeffrey Kretschmer 1105 Doubletree Ln Mansfield, TX 76063 510-552-3406 jeffreykretschmer@yahoo.com 06/13/2019

Harley Davidson 3700 W Juneau Ave Milwaukee, WI 53208

Dear Customer Care/Complaint Department:

This letter is to complain about service I recently received from Texas Harley Davidson in Bedford TX.

I purchased a bike in January 2018 and traded it in for a new bike in January 2019.

One of which wasn’t my choice of a bike but they talked me into buying this one as they said, “Could make it work.” However, the monthly payment of $600 is not going to work and need to trade it in.

I went in on Saturday, June 8th, 2019 with the bike and checked in with my salesperson.

He then proceeded to get finance (Jerry Moore) to get with me so they could print bank statements.

Then said,…

hello harley Davidson i live in Israel and purchased a 2015 streetbob which I love I bought the bike brand new from your harley shop here in Israel in the first week it was opened For no reason of you company nearly 3 weeks ago a screew managed to loosen its self from a vance and hince filter that a had installed also not your companies fault my problem is the service of the company here A screw managed to get sucked into the engine through the air intake and destroyed one side of the engine i had the bike towed there 3 weeks ago and from this time I have called them many times only to be told that who is in charge is not there and they will get back to me which most of the time they havnt They asked me to give them a deposit for the work i borrowed a car to drive there to do this.

And…

2018 Trike bought july of 2018 at Abernathy's in Union City Tenn.

Rear rim metal is pitted.

Harley is telling me it is corrosion by the enviroment.

Have sent pictures myself dealership has not been helpfur at all.

The bike is less than a year old.

We should not be having this problem.

Well this may sound silly to all of you , however I have a 2019 1200 Iron I have had it for 3 week it has 300 miles on and the left driving light went out so I went to my dealer Pensacola Harley , and first of all had to pay almost $5 for this little light they had none in stock this place has 250 bikes and no light in stock ? but 3 weeks old and I had to pay , I will go to ever site I can and tell people do not buy HARLEYS go with HONDA that is what I should have stayed with getting rid of this bike asap!!! never again will I think about a HARLEY

Today 5-28-19 I drove 2 1/2 hrs to Stinger HD in Medina OH.

I was pre-approved for a 2008 FLSTC Fireman/Shrine less than 6k miles being sold for $7,999.

While on my way I was contacted at 10:49 AM by Dave who said financing is done and the bike is mine with 10% down.

I informed him I was only 20 minutes away from the dealership and wanted the bike.

When I arrived I went to the front of the dealership where the bikes were displayed.

A man came out and asked what I was looking for.

I explained I was already approved and was contacted by the dealership about this bike and pointed to the FLSTC.

The man identified himself as Dave and stated he did call me however he had good news and bad news.

The good news was he got to meet me.

The bad news was the bike had just sold if the other…

A year and a half ago I purchased a used 2006 V-Rod from the HD store in Little Rock Arkansas it was in January when i had delivered to my house *very cold the year* did not get a chance to ride until late spring *but always making sure to start it every day as well as keeping it on a charger.

So when it came time to ride it worked fine for about 2 weeks issue is temp light was coming on with in about 5 to 8 minutes of riding as well as coolant running out of the over flow reservoir and radiator.

I took it back to the dealership and explained the issue I was having, first oft they told me that's unheard off couldn't be right are you sure that's whats wrong YES* (other things were said not important) left the bike there about 3 weeks later they said it done nothing wrong with it told me I…

Misleading sales Managers/team and defective unit unsafe motorcycle, not honouring stated trade-in agreement on Sportster model as told.

Mr Graniela Purchased a defective unit and is trying to remedy the issue with no help from Orlando Harley Davidson, Florida, his intelligence was tested and insulted. this is a serious safety issue that OHD is aware of, If Mr Graniela is harmed or injured due to this equipment failure and it is verified, this will serve as a testimonial that Mr Graniela tried to solve this without litigation, your response will be noted and we look forward to hearing from you.

I bought a 1998 HD from Treasure Coast Harley Davison I finance the motorcycle motorcycle came from Canada I live in the USA the motorcycle odometer is in kilometers which is fine five years later the title comes and it is in miles I called up treasure Coast Harley Davison and explain the situation and they told me there’s nothing they could do when I have all the records from the bike being originally in Ontario Canada so instead of having 65384 kilometers it’s saying miles How do I get this corrected

2012 tri glide started last summer the no throttle response stranded on interstate 70, 60 miles west st louis had towed in Ted HD alton,ill got it home Sullivan ill took to Legacy HD Effingham,ill they replace all parts they can think of ,think it fix, next day took for a ride not even three mile from my house went down same thing ,the bike been down there four times still not solve , Cozhiar HD in Decatur ill work on it change throttle body pins though maybe fix it,, TODAY 4-8-19 didn't get 3.

5 mile from my house quit on me on highway took me 5 times to get it home,Cozhiar coming tomarrow pick it up 4-9-19 this is getting old paid all them deductibles for nothing , this needs something done about this issues im not paying no more deductible , this needs to look in to it by HD Rep, would…

On 6/2/62017 I bought a 2006 FLHRI from Gowanda (NY) Harley Davidson.

I was told that since the dealership had to put so much work into it to get it ready, they would not come down on the price.

I paid what they wanted and was happy as hell.

Then I found out they lied to me...a lot.

1.

On 7/17/17 I went back and told them my handlebars kept vibrating down.

They moved them back up, but never checked to see if there was a problem.

Turns out there was no knurling on the bars.

I later had to pay to have the bars re-knurled.

2.

They told me they installed a Power Vision tuner.

I took the bike to Jamestown HD for service and asked about the tuner.

They had two techs check and both said there was no tuner to be found.

I could have a one time flash...again, at my expense.

3.

They…

I was told by the parts manager Larry to drop my bike off and because they were busy they would get at it in two weeks, it’s going on seven weeks now.

It’s one bullshit excuse after another.

They looked at it at week 3, parts were ordered and I was told when the parts arrived the bike would be fixed the next day.

The next excuse was all the parts didn’t arrive at one time.

When all the parts were there then it would be a day or two for the bike to be fixed.

Then when they got to fixing the bike something else was wrong and they had to order more parts.

After six weeks of waiting I’m sick of this shit.

I’m being treated like crap and what can I do.

My next choice is I’m getting a lawyer and suing them.

This is Kauai Harley Davidson.

I have been a Harley Owner for over 30 years.

I took my 2016 to Wildcat Harley in London Ky for service over $300 for just oil change that said my front tire was bad which on had 3100 hundred miles on your Harley Dunlop tires another $300 and then they want to up sale me to flush my brake fluid for another $170.

If I have moisture in my brake fluid then your motorcycles have a problem, I paid top dollar for one of your bikes and then too much for your extended warranty and then when you go to your dealerships you want more. ( and you wonder why your stocks are down) I have owned many Harleys in my time but it is over.

I'll buy a metric bike I will get rid of Harley and I will do whatever I can to advise anyone I know to buy anything other than your over priced motorcycles!!

I bought a bike at Central Texas Harley Davidson on February 18, when we bought the bike we told the dealership that Mississippi requires that we buy the tags within 7 days of purchase.

Well, today is March 11 and we still have not received anything to buy tags.

There is a penalty after the 7 days and only gets larger the longer it takes to buy the tags.

We have called the dealership but no one will tell us anything about where the information is so we can get the tags.

We were told over a week ago that it had been sent overnight.

Then we tried to find out where they sent it but could not get an answer.

What is going on?

This has been the worst experience I have ever had buying a motorcycle from an HD dealer, and we have bought several.

I am even wondering if I should pay the 1st…

Dealerships approve you for new bike pricing @3.

99% but want to finance you at 17% on a 2016 Road King and not offer the Harley promotion of 4.

99% on the used bike …. or something close - MAKES NO SENSE!

Matt Ruzicka 216-246-2945

My complaint is with the company Harley Davidson.

I cannot believe HD would built a Road Glide Special 2019 with an all blacked out engine and exhaust etc...

What would posses HD to not at least offer a chrome counterpart?

What is HD thinking??????

Further, the color options are horrible.

I am sick and tired of black bikes and red bikes.

Why doesn't HD introduce some eye catching colors like Moroccan Gold offered in 2015.

The Flat colors are horrible as well.

Why doesn't HD offer colors that buyers want?

Do a survey.

Some of the CVOs and one Street Glide had a nice color scheme but I ride ROAD GLIDE SPECIALS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Keep it up HD.

I am 59 years old and make 6 figures a year.

I can afford to buy your bikes.

Not the…

I bought a new free wheeler 6 weeks ago.

1 week after I got a recall for faulty clutch. it said ride at own risk but be ready to hit kill switch. still waiting for a call to fix it. $41-000 ornament'. laughing stock Harley. still waiting to ride at your convience'

As a Marine Corp veteran with 2 combat tours and service connected disability I have been supporting the Toys for Tots charity (Marine charity) for about 20 years.

As a Harley rider its been part of life as long as I can remember to include my 1st ride in 1973 on a Harley 50cc mini bike.

My father rode a 48 Harley in the 50's and I have his actually leather jacket from that time frame which is cool!

All of my fathers and brothers hot rods (which was about 30ish over the years) they all had Harley stickers or items attached to rigs.

Oldest daughter was raided in a 52 Harley sidecar, a lot of great memories.

I currently have 8 motorcycles with my pride being a shovel springer.

Summary is its always been part of my life, always!

What occurred this past Saturday was disgusting and the…

HD Pamona charged me almost $3000 for labor for 2hours and 45 minutes and added on over $1200 in parts I did not order, HORRIBLE SERVICE do not go to Pamona HD for anything.

I just purchased a 2019 Street Glide Special from Harley Davidson World in Oklahoma City.

The original one that I wanted was the 2 tone Orange and Black Street Glide Special.

The salesman knew what I was will to pay monthly and came back at nearly 750.

00 per month on this bike compared to a payment of nearly 550 a month for the Street Glide Special I purchased!

He told me he couldn't sell me the Harley I wanted at the original price because it is a limited paint scheme and it draws customers in.

So you mean to tell me that the difference in the base price for the Street Glide Special I purchased and the one I wanted would come out to a 200.

Per month excess payment?

Do the math!

I was straight out schemed out of the original Harley I wanted and made to take something that wasn't…

2012 switchback Brought it to Manatee Harley Davidson because the red light was coming on and they said it was the front brake assembly and it's been on order for at least a month and they said it won't come in until November I just want to know what's going on

I want to know who to contact in reference to a service done at my local dealership , That I am More Then Unhappy With , No answers from the Manager of the service department.

So Many Discrepany's in the readings of tire tread and Many more items.

If these are Harley Davidson Trained Mechanics and they are using the Proper machines and Tools ??

How and why am I having a Problem getting any Answers ??

This is one of many bikes I have bought and had Serviced Regularly ..

I Need to Speak to Someone and When I call I am On Hold way too long.

Please Advise me of a contact Name and Number.

Disapointed and Disgusted

My bike is a matte black 2017 and pain on it is horrible it has faded badly and is all scratched up I have never dropped my bike and I keep it in a garage

Just bought my new 2018 Harley-Davidson Softhtail Deluxe.(Did'nt come with a passenger pad,or rack and pegs for a passenger.

This is my 6th Harley-Davidson,that I bought with Harley Corporation.(John James Breslin-text me 727-241-3018) I bought my H.

D at Newport Richey Harley Davidson.

Florida.

There the best H.

D guys.(Help me to get pagger pegs,or Minnie floorboards)