Frigidaire

I have a dehumidifier that keeps reading error code ex I called customer support and after waiting on hold for 30 minutes when I speak to someone they tell me to unplug for 2 hours and call back again if not fixed I call again cause same code comes up then I am told it is to expensive to send someone to repair unit so they will send me a letter telling me what to do with the unit and another department will review the letter and if accepted they will replace the faulty unit this process could take up to 2-4 weeks I purchased a dehumidifier because I actually need one so in the meantime I am to purchase another one while I wait through this process I find this to be absurd as the warranty states 5 years All my appliances are fridgedaire as my husband works for GM I did not want to purchase…

1) On Wed., June 12, 2019 I purchased a Frigidaire side-by-side refrigerator/freezer (model FFSS2615TS,serial #4A92115967) online from my local Home Depot store..

2) It was delivered on Monday, June 17th.

3) I am not entirely sure the the machine was set up properly.

All I could get out of the delivery people was that it should get down to temperature within 3 to 4 hours.

They did not say what the control panel should be reading when it was at temperature or anything.

4) The machine did get cold & freeze within 3 or 4 hours, however for the rest of that entire week, the control panel was flashing "H" then "I" over and over.

I did not know what that meant, but the machine seemed to be working properly.

The guide book said "H" "I" actually meant "HI" -- as in the temperature was too…

1) On Wed., June 12, 2019 I purchased a Frigidaire side-by-side refrigerator/freezer (model FFSS2615TS,serial #4A92115967) online from my local Home Depot store..

2) It was delivered on Monday, June 17th.

3) I am not entirely sure the the machine was set up properly.

All I could get out of the delivery people was that it should get down to temperature within 3 to 4 hours.

They did not say what the control panel should be reading when it was at temperature or anything.

4) The machine did get cold & freeze within 3 or 4 hours, however for the rest of that entire week, the control panel was flashing "H" then "I" over and over.

I did not know what that meant, but the machine seemed to be working properly.

The guide book said "H" "I" actually meant "HI" -- as in the temperature was too…

I spent 2 weeks getting Frigidaire warranty service tech to my home.

He told me he'd have it back within a few weeks.

That was just short of 6 weeks ago.

Almost 8 weeks later still no microwave.

Now Frigidaire is telling me he's on vacation until the 8th which will be 9 weeks.

3 times now he's told me he's received the parts and 3 times he's had to order more parts.

Out of the approximately 7 months I've owned it it'll be in for repairs about 2 if he gets it back to me by the 8th.

I bought a refrigerator form HH Greg 4/2017 , it has been a problem every year with a brand new refrigerator.

I paid over two thousand dollars for this Frigidaire.

First year it would freeze up real bad, now this year it all it stop getting cold at the top.

I bought all Frigidaire product for my kitchen, but NEVER again.

And I will be sure to post this information on social medial , everyone that I have.

I need for some one to contact me ASAP.

901-258-9320

We are long time Frigidare appliance owners and we have a Frigidare refreigerator that is less than 2 years old, and it has only had part time use in our second home by a retired couple.

The handle on the main fridge door broke at the top and custoner service refused to send us a no charge replacement handle.

This is not right the handle was obviously defective and should be replaced no charge.

We are very disappointed with Frigidaire's customer service response.

We are long time Frigidare appliance owners and we have a Frigidare refreigerator that is less than 2 years old, and it has only had part time use in our second home by a retired couple.

The handle on the main fridge door broke at the top and custoner service refused to send us a no charge replacement handle.

This is not right the handle was obviously defective and should be replaced no charge.

We are very disappointed with Frigidaire's customer service response.

I purchased new refrigerator on 4-3-19, Stop working on 6-4-19.

Frigidaire sent appliance service on 6-6-19, says needs new compressor.

I have to call frigidaire everyday for update.

Today 4-10-19 I am told they keep reaching out to appliance service and get no response.

I said how long do i have to wait?

Well usually after service been out they order part but we cannot get in touch with them.

I said can we call another service.

Reply is that we would be better waiting for original service man because soonest appointment for new repair guy is june 14th and then we oould have to wait 7 to 10 days for part to come in.

Its just ridiculous.

I have children to feed and cant eat out.

Meds to be refrigerated.

I was offered 100 dollars reimbursement for a small compact fridge which i…

I have had your stove and frig for 4 yr.

It is already rusting and the oven burns the food and no it is not me it is the oven.

I bought both at lowes.

Very disappointed.

How excited I was to receive a new refrigerator December 22, 2018 this appliance has made screaming noises the ice maker has been serviced it worked for a short period of time I had guest only to find out it is not working again I called the warranty dept who tried to walk me through the issue to no avail, I was given a number to call for service the tech came out he worked and worked, made a few phone calls then told me the door was defected a new one had to be ordered that was a month ago.

If I am having problems and the appliance is not a year old and problems exist I am concerned there may be other problems.

I would like a replacement.

FFSS2615STP 4A847189 I have not heard from the company that sent the technician.

I am very dissatisfied! !!

We have a Frigidaire refrigerator side by side with freezer on bottom.

This is the 2nd one in 1 year, this one is has cost me $300 dollars so far and counting..

Not counting the Ice I had to by from the last refrigerator.

Having trouble with the floor that when the frig decided to stop working water all over the floor while we was on vacation.

The ice is to keep the medicine cool we need.

Not counting all the food we lost.

I think I will send a copy to Jonas Samuelson and let him know what kind of product that his company is making.

I am sure he will respond a lot faster …….

Randy Robinson

I purchased a 'bundle' kitchen appliance deal through Sears in March 2018.

The Microwave control panel went out, March 2019, 2 days short of the 1 year warranty.

I extended the warranty on it and requested the extended warranty info for the other appliances.

The microwave was fixed.

The other warranty info did not arrive.

Here we are June 2019 and the compressor went out on the refrigerator.

I called to discuss since it is only 15 months old.

Guess what, nothing they can do.

Oh they said they would order the part for it and would pay for it but it would be 3 or 4 days before they could get it fixed.

And what about the loss of food?

What about refunding part of the money for a replacement?

Nope, nothing.

I thought that I was purchasing a good product but I was definitely wrong…

I bough refrigerator only 4 months old it making loud noise they send tech at lest 6 time to my house he can not fix it and Frigidaire did not want replace it every time Tech came out I have to leave work and come home for 5 hours they need 5 hours window Frigidaire don’t care nothing they employ is rude no help never buy they product

Thanks

I want to speak with someone about repeated request we receive requesting money for extended warranty.

My problem is that I purchased a chest type deep freezer from Conns.

It was the only one they had in the store.

I was headed out the store to Sears like I told them.

The salesman talked me into buying .

2/6/19.

Got it home it was defective.

Not knowing they put sheetrock screws to attach the wheels on.

It was leaking!

And not sealing!

Service came out we noticed it looked refurbished after returning to the store an checking the other one they brought in.

It had some type of sealant under the bottom, just like the 2, I was sent following the repair man.why am I being sent a refurbished unit an not new.

Do I call the Attorney General's office to get answers.i do have pictures of the units with some of their damages!

I purchased multiple appliances in 2009.

The side by side Frigidaire professional has never since its inception made ice the way it should.

I have had all appliances under warranty since purchase.

Currently, the warranty is under An extended warranty through Electrolux.

To no avail I have put in orders to get this repaired since 2009.

Todate, it is not fixed.

Electrolux has failed to correct the issue.

The will not replace the refrigerator nor are they able to fix it.

They have replaced almost every part to the ice maker and it still does not work.

Clearly, there must be an issue with the refrigerator itself.

However, they have yet to replace it.

This is ridiculous and should be corrected.

It’s is ludicrous that I’m paying for an item and it’s wattanty and the company can not…

October 20 2015 we purchase a Frigidair A.

C.unit.

Model P5RF X48KA Since then the only part that has not failed is the sheet metal casing.

Since January of 2019 we have had 6 service calls.

As I write this our inside temperature is 83 degrees.

It is 82 degrees outside.

We are told we won't have A.

C.

Until Monday, if then.

What does Frigidare intend to do about this situation?

October 20 2015 we purchase a Frigidair A.

C.unit.

Model P5RF X48KA Since then the only part that has not failed is the sheet metal casing.

Since January of 2019 we have had 6 service calls.

As I write this our inside temperature is 83 degrees.

It is 82 degrees outside.

We are told we won't have A.

C.

Until Monday, if then.

What does Frigidare intend to do about this situation?

I bought a refrigerator on 4/13/2019 it has a one year warranty it is registered as Pat Owen 843 e hwy.

77 Newbern,Tn.

38059 it is a side beside 36" it will not cool I called it in to you you sent one service person he said it is a sealed system problem and he don't work on that said I would have to call you all back I did I have not heard from another service person I received an email on 4/24 saying service was scheduled for 8 am to 5 pm I called back to you all this morning the girl told me I would have to wait a few days I am upset I fell like I am being put off I have a new refrigerator that wont run how would you feel if it were you if this is the way you treat people who spend hard earned money on your product if I don't get results I will let people know not to buy your product…

In October of 2018 I purchased a Frigidaire Induction Range, model FGIS3065PF.

I wanted gas cooking but since I live in an area that does not offer natural gas hookup, I chose the next best thing - induction cooking.

I researched many makes and models of induction ranges before decided to replace my then Frigidaire electric range with the Frigidaire induction range.

It was delivered with damage to the front control panel.

That was replaced by the Electrolux service tech out of North Carolina.

Two trips involved.

Then in early March of 2019 I noticed that the two induction elements on the right side of the cooktop were not heating a full wattage.

I could hardly fry on the largest element, a 2500 watt induction element.

I could move the fry pan to the left front and the range would…

Bought a refrigerator not even 2 months ago from lowes it already is giving me problems and they come to fix it the part is not in and on back order I have been waiting over 3 weeks now wont deliver another fridge or help with any help with the loss of food completely ridiculous service want me to buy another fridge until fixed which I shouldn't have to do now it's going to be almost a month and still no fixed refrigerator and still they wont deliver another one or issue refund

Purchased pro series suite.

Have had multiple repairs on everything but microwave within the first year of ownership.

Had to purchase extended warranties for these because 2 yrs now my refrigerator has had 6 maintenance calls alone.

Thoroughly disgusted with this brand.

Repair company had techs on phone while trying to assist, nothing suggested to them has worked, at my wits end.

Tried website for complaint and it cuts out everytime I entered info.

When does lemon law take affect ?

I buy refrigerator lest than 1 month already have teck came out 3 times can not fix it every time tech come out they need 5 hours window so I have to leave work 3 times 5 hours everytime they still can’t fix it and Frigidaire refuses to do anything

I purchased a frigidaire stackable from conns and purchased a warranty for 4 years. the problem its rusting out on the inside of the washer part and they said it doesn't cover rust. why would you guys sell a washer that rust out. for the price that I paid that's just sad.

Now I need to purchase another to keep my clothes from rusting out. a washer usually last a good 10 years or better mines started rusting after 2 years that's not right.

The auger is releasing little shavings of plastic and styrofoam into the ice.

When I called Frigidaire to replace the auger.

They refused.

This was not a safety issue for them.

They would sell me a discounted part but refused to correct the issue.