FNB Corporation

To reversed money to the wrong reference

I walked into the lobby and was asked by a teller could she help me my answer was I’d like to open an account. Then another employee hollered out were too busy today you’ll have to make an appointment. 5 employees in the bank.

I was a director of the Commerce Bank and simply wanted to open another large account which I will take to a better service bank along with my other accounts. Having been a Bank President before and one of your stockholders I thought you should know.

No need to contact me. The time of this occurred at 11:00am June 20,2023. Thanks

The hours of operation 9 to 4 Mon through Fri are so inconvenient for any business for day time workers. There are no hours past that on Thursday or Friday like other banks. There are no hours on Saturday or Sunday.

Now my local branch doesn't even have a drive through for ATM or window service in Pottsville, Pa. Its like they don't want business. I feel like I can't deposit or get cash out of my local bank. I might have to go elsewhere because it is so inconvenient.

I have never in my life experienced this pathetic service form FNB before.

I have been trying to change my OTP number to my new international number since 3 January 2023 and it is still not changed. I speak to someone at FNB every day, I have emailed the documents they need to change my OTP number 5 times already. No one and I mean one I speak to can assist me, I am just put though to the next person and to the next person. I mean how difficult can it be? I just want to get my money out of FNB and close my accounts. I am done with FNB!

HELLO PETER SAYS HELLO !!!

I warned you I would go public ... ENJOY

05 Nov 2022, 12:17 FNB connect SCAM FNB connect

FNB customers be aware of this scam !!! Do not sign up for an FNB connect account

I signed up for a cellphone account with your company

We recieved the cellphone in May .. in June the device wouldn't charge and started giving errors

The phone was then sent back to be repaired.. it stayed with your company for weeks with absolutely no communication from your side

Apparently they couldn't find the fault so I requested a full replacement .. the new replacement arrived on the 11th of October

The replacement device was used for 4 days before the exact same error messages came up and again the phone wouldn't charge

You have now sent me 2 devices that do not work !!! You…

00. so then we asked them to deposit my check into her account and they also refused that. I don't know who Is running that bank, but they are not doing a good job. They straight lied about my sister account to her face.

The teller said her supervisor would not let her do either. You all really need to know who you hire. How can you trust a bank that lies to you. I will never bank there again and my sister is done with them also.

This is in Perry Oklahoma First National Bank, I've already posted on my Facebook letting people know how they treated my sister and I.

Zero Stars for this pathetic service.

FNB cancelled my physical credit card and my virtual card some time ago and I was issued with a new account / card and virtual card. Days ago I find out this cancelled credit card and even the virtual card is still linked to me and wait for it…. MY NEW CREDIT CARD profile!!!! This resulting in any transactions from that old card and virtual card pulling to my new credit card account. Iv been wracking up fees I had no idea for and now I know why! I even tried a “pretend” transaction as I thought there is no way FNB would do this and well was I WRONG! I received a sms notification and everything!

I am absolutely disgusted with this. Can you imagine you cancel a credit card for whatever reason which could include FRAUD and only to find FNB links your…

About 1 year ago my wife and I went into FNB to enquire about their cheque accounts. When the consultant assisting us saw my income, she immediately started persuading us to go for the Private Clients account. e. dedicated private banker, SLOW lounge access etc.

Both my wife and I signed up. To date, fhe account and service from FNB has been nothing short of ABSOLUTE RUBBISH! Our so called "Private Banker" Muhammed Husain is a non-entity. I'm convinced this person does not exist because he never actually does his job.

My wife requested for a savings account and her account was supposed to be debited by an amount to start the savings. It never happened and despite numerous attempts to get Husain to do his job, he simply does not care.

To make matters worse, we booked an international…

I got locked out of my account. They refused to unlock my account because they refused to search for my birthdate claiming they lost all my info and I did not have an account with them. I would not have an online account if I didn't have an account with them.

This was after I had to call them 3 times each time waiting on the line for over 2 hours. The customer service representative was rude and refused to help me. I still cannot unlock my account because they are still claiming I do not exist in their system.

I have had this account with them for 10 years. I find it very strange they refuse to help by giving me a BS exuse that I do not have an account with them. They do not want to do their jobs and help anyone who are having issues.

I am very frustrated that they won't even send me an…

FNB sunnypark in Pretoria is ridiculous, it's only one phone in the branch and customers are waiting for more than hour, time consuming and don't think we attend issues while at work.

The worst service ever for a private clients. All Fnb does is to deduct my money for private client service if I need help I am taken from pillar to post.

I am not interested in the private client service, I would prefer that I be downgraded or I am leaving FNB

Enquired and requested fnb consultants to please transfer all my foreign deposits from my savings account straight into my cheque account as my cheque account will be in minus and my debit orders won't be able to get paid off. It's been four months now fnb has not taken any action about my request and I'm a loyal fnb client why they ignored my request I don't know.

At the First National Bank in Ebensburg PA, I always have to wait on someone to help me in the drive through. I just went the other day and waited for someone to help me when I hit the call button and another car pulled in beside me in another lane and they helped him first when I was waiting for 15 minutes all ready. I don’t always have time to wait around and am disappointed with the service.

I got a message that someone is trying to use my card twice and it declined

fnb i want to know if you can trace deduction that I thought they are my son phone insurance when I claim foshini said its not them that are deducting. Ref.Apl1184 0131655 Cluc

To whom it may concern in Vodacom, I've been trying to settle this account but I'm not getting any help.

I requested the invoice and I paid everything and sent all the documents as requested in January and I was told to wait for two weeks and since January I've been calling and visiting the Vodacom branches till now but I'm told about the two weeks every time and the two weeks comes and goes and no change and now I'm being charged and told that I'm missing payments, which is denting my credit score, which I'm trying to fix.

Why am I being charged and treated so badly as a customer even after I've followed everything and the process to clear and settle my account with you as Vodacom.

I would like to lodge a formal complaint with the Paypal FNB Service. At 12:15 on the 22nd June 2021 I called for Paypal assistance. The woman on the other line was aggressive and rude. When she abruptly said to me when I asked for why I needed to do something, she said "Miss, you don't need to complicate things".

When I asked her for her name and she went silent and refused to answer. I want this call to be pulled and to lodge a complaint. This is why I left FNB in the first palace and joined Standard Bank.

Sad, as I was in FNB branch and the staff worked endlessly to help me. Please advise how I take this further and lodge a complaint against this staff member.

Hi!it seems like someone from yellowcard have linked my FNB Acc with their acc so I was asking you to help me block the acc.

I cannot stress enough I'm waiting here to use the phone to link my PayPal account with FNB bank. The problem is there's not enough phones inside the branch I'm here at Sanlam centre Parow. Please FNB can you do something about it.

I almost forgot to mention I'm in Cape Town. I would love to here from you guys at FNB .

The fraud case that I have lodged I feel its not handled to my satisfaction. The investigation is taking too long with no regular updates. 00 went off my account. I reported the matter to secure chat and I was told by this lady called Lesogo that the money is in my Credit card and I told her I did not do that and she gave me a fraud number and inform them.

On the fraud line unit I spoke to Thabiso Phoshane who told me that my money was moved from my service pocket to my credit card and later transferred out to a Coin Pop account and according to him the person responsible for the fraud went to an extent of changing my user name and I was not aware.

I asked them to block my accounts. On the 16 January I went to the branch in Parow after being put on line with the Fraud unit again I was…

My services was upgraded in August 2019 to Private client banking. 00 was deducted, I chatted via My Service Suite to David William whom assured my he send a request to the downgrading department and will have feedback within 3-5 business days ref nr CAS-5493818-K5R4R8, On the 11/09/2019 David send my request as urgent. I thanked him.

On the 21/09/2019 I chatted with Catherin Pholo / Bonginkosi Mashaba whom advises my request is escalated and that all bankers are occupied @ this time I become very irritated with no feedback not even an email or a telephone call with this atrocious services from FNB. On the 03/10/2019 I chatted to Mabande Madikane he/she advises my request is escalated and someone will contact me regards to the down grading, to date I did not received any call for FNB.

On…

I had a student loan and account was handed over to DMC IN May 2011.The balance on my account as at August 2019 was R35000. On the 2nd September I asked DMC for a settlement on the account which they gave me a 20% ,which I settled. I requested from them a settlement letter which I am still waiting for. It is now the 22nd September and still waiting. Just want to know if it normally takes so long to get this letter.

Thank you. Regards. Mrs MA Cotton.

I was put through so I can get help but no one is picking up the phone for about 1hr 30mnts, with my frustration since my account has been frozen and I have responded to your KYC email that was sent to me.

I NEED HELP URGENTLY!1

I've never been more disappointed with the service ive been receiving for the past week,my account was closed without notifying me, my salary hasn't bounced back 4 days later and everyone is giving me a different story trying to justify themselves, If I don't receive anything by 12h00 today, Hello Peter will be my next resort cause I haven't got a single to my name because FNB messed up.

22.4.19 paid a loan in full.Sent proof of payment to email addresse supplied as we got a settlement quote.26.4.19 Loan amount was deducted off my account.26.5.19 it was deducted.26.6.19 it was deducted.

I have been in contact since day one.I want to know when I will be reimbursed my money I was told 2 weeks ago up to forty eight hours.well to date I received nothing.

is there somebody working at FnB who can please come back to me

THANK YOU.

We have lodge numerous queries on the FNB online services for both the business regarding accounts and transfers that we can not use, queries about debit orders, applications for loans/credit solutions on the businesses without any response. then we lodge complaints on the FNB online banking and still no reply or feedback from FNB. FNB were very good with services regarding business banking, but the last 3 months it is really disappointed. We are busy to move all our banking to ABSA and hoped we wouldn't have to do this due to bad service from FNB.

017 6311790 0714347328

5K then I close this nonsense account immediately.

There was an account taking money from my account. Asked for a reverse for cash but didn’t understand why I had to renew my account instead of doing a stop order for that particular account I just want my money back

Cannot get hold of any person to get help with our account

Good day FNB

I'm not happy with the service you giving to your client, a client can't be holding for more than 40mins so he/she can be assisted, you could imagine how much was spent on airtime. If your consultants can't handle the high call volume why don't you guys hire more people so that your clients can be assisted in time, service is what is growing the business if now a person would ask me about moving their salary to you guys, do you think I could recommend you to them NO!!!. I'm so disappointed by the service you providing to your clients, we can't be paying so much in bank charges and then we hold for so long when we want value for money. A person can't be holding for so long even at Captic bank to be assisted or even at other companies like OUTsurance. I'm not happy at all.

Good Day

in April 2018 I was charged Service fees of R356.55 why when my service fee is R99 it only went up on the 1July2018. Every month I am being charged value added services why who authorized this who gave the bank permission to deduct this? MAY 2018-R88.45 VALUE ADDED SERVICES MARCH-R66.55 VALUE ADDED SERVICE FEES JUNE -VALUE ADDED SERVICE FEES SERVICE FEE JUNE R68.90 APRIL VALUE ADDED SERVICE FEE R66.56 MAY APRIL 2018 SERVICE FEE R356.55 what was this made up of?

Very unhappy about this

Patra plaatjies Is non FNB withdrwawal fee R75.20 this was charged on the 31 MAY 2018. My service fees has

Out of 3 ATM machines at Melrose Arch only one is working and even this machine has to be tried twice, the first time I received a message: Please try another FNB ATM........ This morning I tried to get the amount of R.

00 from the ATM at Morningside shopping centre. The maximum amount I could have drawn was only R. 00. I decided to return to Melrose Arch where again only one machine seemed to work and quite a few people tried to get access.

When I demanded to see a Manager at Melrose Arch, I was approached by a lady, I was not greeted nor received an apology. She however put my details into a computer and took me to the ATM section, where in the meantime were at least 12 persons waiting to access the only ATM which was working.

However I was advised, that I could draw cash at Checkers…

On the 7 March 2018 I've ordered a dress from the Merchant (Floryday) however the order did not went through and R935.22 was deducted from my account and still pending as I did not receive and merchant. A dispute form was completed on the 4/4/2018 and to-date there is no response from the bank instead they take me form pillar to post. Therefore I will appreciate if the money could be reversed as I've been making numerous requests since April 2018.

Regards' Meisie Ledingwane

Month end at FNB Saveways only one teller open. Q is about 15 people. In bank for almost an hour.

Yesterday at 18:11 to 18:15 someone logged in to fnb using my password

Good day.

I have tried numerous times to send a complaint to FNB Connect and am unable to send to them. Am now trying any other contact or avenue to get a response.

I am most dissatisfied with the services and products provided by FNB connect. I pay a monthly contract fee of R150 for the inferior products you provide. I recently had to have my device replaced due to it being faulty. The problem was that the device would continuously reboot itself until eventually the battery was flat. I accepted that this might have just been a one off faulty device. You then replaced this with the same connexs x1 unit. Now, only a few months down the line I am experiencing the exact same problem with the replacement. Upon further investigation online, I have discovered that this is an inherent and…

I just visited Braamfontain FNB I spent like an hour before one of the staff members attempted to assist me and after that she just told me to get a ticket and do the lining ,fuck that she was supposed to give me a ticket from the start not to empty promise me ,I have to make payments today or I'm dead and they are here giving shitty service nx

On August 2017 I deposit R4000,00 to a wrong account and the person also reverse the money to Fnb again. Up now didn't receive anything. The bank they say to me before I can get my money back i must have a case number ok i sent the Case no.

I need help from Fnb because is longtime . what kind of bank.

on Friday 15 Dec my annual bonus was paid into my account. my 2 personal loans debit orders went of. za to confirm this was my bonus and not my salary so that they can reverse these 2 debit orders and let them go of on the 28th as per normal.

Salminah corfirmed she received the letter and and my money will be back in my account the same day. Saruday 16 dec (public Holiday) no luck as the call centre was closed for the day. on Monday 18 dec i phoned again and once again the consultant Nonkululeko spoke to Salminah and confirmed (call recorded) that my money will be in my account by the end of the day. this is my…

hi I want to make repayment on personal loan so I want make an arrangement my ID 8304276141080 so can you pls send me arrangement form or account and balance that I'm owing

Tellers are needed at Peddie as we also bank coins and deposit ATMs are sometimes faulty.Its towards Xmas stokvels are to close and their teams getting their dues.Drawing big some of money and travelling to King William's town or Grahamstown is expensive and risky.Iliterate people not used to the new technology worse when they have to travel.Please do something and help us with tellers.

My wife passed away on the 5th of July 2017. we was married in community of property. We doing our own business Kosmos Skryfbehoeftes en Geskenke since 1995. We opened an account MEV A Kleinhans t/a Kosmos Skryfbehoeftes en geskenke (62026717275) at FNB many years ago.

Over the years we arranged some overdraft facilities on this account. I went to FNB today to change the name of the account from A Kleinhans to GP Kleinhans. While I was sitting there they took the overdraft without any notice away from my account.

This time of the year it is critical ,because we are in the stationery business and must order back to school stationery. FNB call themselves business partners but I think you are business killers. I hope my business survive this backlock ,but don't expect me to tell something…

I was banking with FNB and I closed my account ..Verbally I went to Ixopo Branch and I was told that everything was fine.Surprised I am now told that my overdraft which was R2000.00 is now about R25000.00.I was informed about this I would have made arrangement and pay the money, now I have a judgement. I do not have any letter in my possession that I received from FNB besides the call from their attorney's. I therefore believe this is unfair.

My fluid account has been blocked due to "suspected scam account" and the fraud unit is doing nothing to get my account open. Thembelihle who blocked it couldn't be contacted and now the servers are down. so I go a weekend without money. Please help. 7410180058087 tel number 0834502667

Complein is about my mothers bank account. * My mothe Mrs. Boniwe Elsie Mzantu/ ID 4811200630081. My mother is mentally disturbed and she disappear on the 20th 04/ 2014. We need help to know what's going on to her monthly government employees pension fund. Can you please give us advise on this matter

Thanks Zola Masondo email: zola.masondo@ gmail.com Address: 1080 Uhuru street, Simunye ext 5, 1779 Westonaria

NATHALIA LAZARUS FROM FNB REFUSES TO HELP ME!!!!! IF ONLINE BANKING IS SO EASY WHY AM I SHIFTING FROM DEPARTMENT TO DEPARTMENT??? I CALLED NUMEROUS TIMES, WAS ''HELPED''' BY NUMEROUS PEOPLE AND STILL I CONTINUE TO EXPERIENCE PROBLEMS.

FNB ALSO CONTINUES TO SEND ME DISCLAIMERS THAT HAS NO RELATION TO MY QUERIES AND I CANNOT GET THROUGH TO ANYONE.

I have pay my credit card but I still blacklisted

i went to deposit coins at rosslyn branch on 02/11/2016 at around 9h20, two tellers who were working at that time collaborated in refusing to accept my deposit. The reason furnished was that they do not take coins that are more than R1000.

I had to go to Pretoria north to deposit. I get problems every month at that branch when i deposit coins.

I sent money to a friend using ewallet services, she still has not got the sms containing the pin but the transaction went through because money was deducted from my account.

6 weeks ago I attempted to cancel my top up contract with FNB. Which they eventually did for me after 3 weeks of fighting. I then got charged a R100 migration fee because their SAME sim card was now being used for pay as you go. A R100 fee that was not disclosed to me during this process. And I still get debited for the contract AND did not even receive the data that they charged me for. During this 6 weeks of fighting. I needed to continue to purchase data. A total of 8 - 10 GB of data (my average monthly use is 2 - 3 GB) where they cannot yet (after 8 days) tell me where this data went. My systems and data use programs only indicate that I used 5GB this month.

Their customer service is shocking where they expect a 6 week turn around time to be my problem and that I need to be patient…