Fingerhut

I JUST ORDER AN ITEM AND SINCE IT WAS OVER $100 - ADVERTISEMENT SAID THAT SHIPPING WOULD BE FREE. NOW I WAS CHARGED 20 SHIPPING CHARGE AND NO ONE WILL ADJUST THE ACCOUNT. I THEN ADVISE THAT I NO LONGER WANTED THE ITEM, THEY SAID THEY DIDNT CARE = THE ITEM HAD SHIPPED AND I WOULD HAVE TOPAY FOR IT.

00 line of credit. Read all terms of credit wasn't HAPPY with your high rate of interest but I agreed. Was looking at your products, everything I looked at was anywhere between twenty to three hundred dollars higher priced than any other online companies for same type's of products .

Fingerhut has been around 40 yrs plus , longer than most online service's out there. Why are you so high priced?? 00 ? Over a week and a half ago , I was supposed to get a letter in the mail about my line of credit ....

never received the letter of contract.... could not contact your contact phone # to discuss this matter until yesterday finally ! I talked to Chris your rep. Her talked over me and would not send me a confirmation on me cancelling my line of credit argued with me on talking to a supervisor.…

Less than a 1. My first experience was the worst. I purchased a ring engraved for my husband that faded two weeks after receiving. No shipping return label included.

Also purchased a bridal silver set where after a week the silver begin to chip on the side again no return labels. I received both items at different times returned them to the address on the return forms these items came back contacted customer service and was advised to go online for labels but was not able to bc did not have a printer to print the labels.

These items were returned 5 times after sending the last time the items have not been returned back. I had spoke with customer service several times concerning this issue and they never helped or showed any empathy to my experience.

After this my credit is shot. I will…

Fingerhut has allowed an insurance company to charge premiums to my Fingerhut account without my consent therefore creating a balance without my knowledge and reporting to the credit bureaus of my being late for payments when I should have a zero balance. I called your customer service and asked for the name and phone number of the insurance company that is doing this and they refused to give me this information. I was put on hold for over 30 minutes total and still did not get the information requested. I was told that I have a balance of $61.08. This is not accurate. I should have a zero balance.

Effie Jackson 662-449-6940

I placed an order the week of the 17th. The guy I placed it with said I would receive it on the 24th. I called to check on it on the23rd.. Don't understand why. Had to placed an order before the 26th of sept to keep my account from being lowered . this is in August

You are payed off you keep putting same report on my credit report you need to take it off this account has been taken care of

I DTTONT HAVE ANACCOUT WITH FINGER HUD BUT I GOT A BILL FOR 897.30 INEVER ORDERFROM FINGER HUD THANK YOU

Sent my payment back to my bank after I had already pay my balance off want happy at all someones at. Fingerhut need to be held accountable for their actions thaey had no business sent my. Money back to my bank my finger hut account was zero not now because of this and I have a latefee not my fault some body mass up they had no business Touch my payment.

And send back to my bank I have overdraft protection so they cover my Whole payments and my credit went from poor to fair but because of this it might go back to poor and get on my credit reports because some idiot don't no how to do her job I.

Had over pay 20 dollars so I said to them put that back on my card and keep the a that pay off my balance now I started all over again to pay my account off. Someone didn't do there job right

This what happened I was going to get a refund of $20 back to my card for over payment. At first I didn't no my bank had cover the whole thing until I call my bank and I was to cover the money to pay them back can't do that now because some idiot work at finger hut sent my.

Whole payments of $ 149 which would left my balance of 0 because is was pay off I do not no who I was talking to. But I no I had said to sent 20 and keep 149. At my payment they put me in a spot now I have late fee.

No fault of mine and got to start all over again can. Ruin my credit. Not happy when my account was pay off. They had no business what so ever to touch my payment that was stupid all they had to do was leave 149. Sent.

$ 20 back to my card. Not I don't have 0 balance. This should had been plan comments…

Worst company ever.all they want is your money.Do not buy from these people.

I buy in Fingerhut online but I don't received the item . Order number ORD0097321703. 06/19/19 ITEM NUMBER : NNY19 My customer number : 2801968801. I contact Fingerhut in calling . I claim Fingerhut send to me other similar item or back my money to my Fingerhut credit .

Also I never Fingerhut sent to me this credit card for post office mail box .

I don't received my buy . I buy a play station 4 of 1tb console . I check office apart where I live they said no received nothing . Fingerhut said me email that ups make this delivered and is not true if ups put this item out my apartment this item .

Is not my problem . I don't received this item ...... I need sent to me again my item for a security form or return my money back . Ok

Your app took more than I was going to send. I at first hit too many zeros, and DELETED all of them to start over. I hit minimum payment, and they took my balance! I have to buy my groceries!

I have to pay other bills! I have to fix my mom's truck! I can't wait 3 business days to be credited back. When I asked to be forwarded to the department that would credit it back, she claimed she couldn't.

When I asked for a manager, she claimed none was available! I work customer service! I know when someone is lying to a caller to get her to hang up! Your App messed up! and I have to pay for it!

You have the worst, most Unhelpful Customer service dept I have ever experienced! And I want satisfaction! I shouldn't have to pay for a glitch in an ap!

I have been a customer of Fingerhut for about 6 years I had never been late I always pay my account off early recently Fingerhut allow someone else to place an order on my account when I contact customer service about the charge since then item was returned they wanted to charge me a restock fee that I never authorize anyone to use my acct to place that order.

After talking to an agent I I end up only have to pay the balance of $15 which I was not notified so they decided to report that I was late with a $15 balance to the credit bureau what cause my score to drop I was Furious so I am but I put a dispute in what the credit bureau I'm waiting on the results now but I will no longer be a Fingerhut customer

I purchased an Acer Aspire computer for my husband who needed one to help with our fledgling business as well as to play games on. The computer I purchased was advertised by you as being a gaming computer but when my husband tried to play a game on it couldn't run it.

The game in question was almost 10 years old! I called the customer service line and was told the quarantee I purchased wasn't in effect yet and to contact Acer. Upon contacting them, I was informed that this was NOT a gaming computer at all.

I called Customer Service back and told them this. I requested that you take this computer back (which is hardly used) and credit my account as I would use the credit to purchase something else. The supervisor refused to take it back saying we have had it too long and that it was…

In October 10 2018 I received my Samsung Blu-ray player we were told you have 30 days for inspection if anything is wrong send it back. The Blu-ray player would Not play new movies and would skip and shut off.

00 for payment by phone that was all I needed to pay, on November 14 2018, Then I get phone calls for nonpayment and late fees I have this information recorded on my phone every phone call. I have been informed someone from management will adjust my account I am tired of being LIED to over this situation !!!!!!!

Now it's March 31, 2019 four months later nothing has changed I cannot make a payment by phone I have to make the payment with Customer service on the phone instead of paying regular with bill matrix. I so UPSET with Fingerhut Corporation I will Never purchase NOTHING EVER.…

I sent back my order re registered mail to Fingerhut, it was signed for I am still being charged the full balance even after mailing registered receits 3 times, need your help this is affecting my spotless credit. B G SPADONI phone 501 425 5572 acct#6369921072572216

I ordered 2 items for Christmas. I get paid on the 3rd of each month. I kept making double payments and you still reported that I was late and had the nerve to charge me a 14 dollar late charge.

I can never talk to anyone on the phone because you hire nothing but orientials that can't even speak English. I am beyond frustrated with your company. I paid off my account in LESS than 3 months. How dare you accuse me of paying late. I demand an apology.

Hi I have used you guys for many years and I was needing to pay off my charge off and customer service was giving me the run around for two hours didn't want to listen what you had to say cut u off in the middle of the conversation.i would like to speak with someone asap I will not do business with them anymore.they ae refusing to send me a receipt for my mount paid.

I know I am part of the fresh start payment, over the last few months I have paid more than my monthly payment, I got sick a few weeks ago and did not have the money to pay before my payment was due in march, my payday is 3 days after my march payment was due, I tried explain about my payday when I called on march 4, also I begged and

pleaded to borrow money from a family member and tried to go ahead and make the payment only to be told my card was expired even though the expiration date on the card is 08/2023 so the payment did not go through so I have to wait till the 8th of march and now I'm being told I have to start all over again on the fresh start program, no credit to me on the fact that I had been paying more than the min payment due each month.

I did not plan on getting sick…

ordered flowers for a valentines day delivery , they were not delived on v day neither was my money refunded.

Keeps calling me every day threatening me that their going to cancel my account

My account paid in off June 2018.

However you have continued to charge late fees, the charge of 66 dollars was for insurance policy that was cancelled September 2018, insurance company said they do not inform fingerhut of this. I have inform you of this sent September but bill anyway, late fees sent July account close continues to this date.

Will not pay a bill when I owe fingerhut nothing.

I ordered two bracelets from Fingerhut. When UPS delivered my package only one bracelet was inside the package (I work from home so I was able to get the package). However, when I called Fingerhut and inquired on my order, I was advised to complete an affidavit form. The case was supposed to be investigated. I received an email back from the investigation department advising the case was closed and I need to submit a report with my police department if I disagree with the findings. The investigate was verifying that the package was delivered by UPS. Duh, I told the representative I've received the package (SMH). So much for an investigation. However, in the meantime, my account still reflect the item I didn't receive.

There is a lot wrong with this situation. 1. I didn't get what I…

00 to tell me over the phone how to do.

also with that order , had a microwave cart. i am not one to go this way but very disappointed in both orders. thank you for your time John crossan

99... It was due to some insurance i signed up for, which was supposed to been free for a year, i had only been signed up for around 4 to 5 months... 00 like always and told them to cancel that insurance.

99, and that was paid on 12/10/18. He stated my next payment would be on1/20/18 and i was all caught up.... Then i received another bill stating another payment was due on 12/20/18 AGAIN... i would like for this to be fixed, if not you have lost my business and thats unfortunate...

got a apple watch and seen it for a lower price week later asked about price credit customer service is a joke don't buy from them there prices are 2-3 times higher than what anyone else is charging wish I would have known before hand

Talked to two different service rep today I got two different answers on my account. My payment changed from last month and different amonuts I owe. Asked to talk to a supervisor but of course to busy. I get that????

Asked to have my account info emailed to me do I can review it. But as of three hours still no response from anyone. Need some help here . Thanks

Desiring to order three toys for a four year old, I contacted Fingerhut customer service to ask a question. After navigating my way through their contorted automated system, which, by the way, has never accepted my “prompted” last four social or 10 digit phone number ever since I became a customer, I spoke to the first of four actual humans.

Three additional calls later, as well as 52 minutes later, I was no closer to placing my order than when I started. Some of the “lowlights” include one agent telling me that there was a Black Friday discount for shipping if ordering online. That was a lie.

The second agent said that there was a Thanksgiving Day promo, but only for that day. That makes total sense, since everyone knows it has always been called Black Thursday! 00 to help out with the…

I am submitting this complaint because I placed an order on October 23, 2018 for some earbuds. I had intended to order the earbuds along with a $350 scanner but the scanner was unavailable so I could only order the earbuds.

I was told that the order would go out on November 2 so I was constantly checking my mail awaiting my order. I decided to phone Fingerhut to check on the order and was informed that my account was CLOSED BECAUSE THE ORDER WAS NOT AVAILABLE which is not my fault.

I did not wish to lose my account with Fingerhut and do not understand the reason that my account was IMMEDIATELY CLOSED being that I showed interest in KEEPING ACCOUNT OPEN. I feel that my account was WRONGFULLY CLOSED and I was not afforded the opportunity to order a replacement item before you closed my…

Last year I opened a Fresh Start account which I proudly paid on time until my last $10 payment. I had to be rushed to the hospital around that time and ended up being admitted for almost 2 months. At age 32 I was diagnosed with stage 4 breast cancer.

A year & half ago it came back with a vengeance. Then a few days ago I received an email from Fingerhut saying I’d have to start all over again with the low credit limit. So I called them today to explain the situation and beg to “graduate” up 1 level so I could make this Xmas the best I could knowing it could be my last.

I just wanted it to be as memorable & unforgettable for my son. I spoke with 2 different reps yet they both denied me because of that $10 dollars (which I did pay off). Making that call was truly humiliating (I was…

I placed a order on oct 28 paid extra shipping to get the item faster for a gift item never came i called they said they would credit the shipping and get my item sent still no item called back was told the same thing never got item called again told please let me help you give me 2 days you will get your item guess what no item called again asked to talk to a suoervisor was told will straten my order out give 2 days still no item its weeks later and

you are still showing the item in stock no one wants to here about my missing item. The gift i was giving i looked like a fool because it never came at this point cancle my order refund my money and i will never order again.

I am putting in a call to the better business bure. Very dissatisified with your customer service i was a good…

I ordered the Panasonic phones, gave a arrival date of Oct. ) are not like an American, don't like dealing with them, please give us an American, or have an American on stand by to talk with us. Please try and make things better for customers.

95, by mistake. 32. I wasnot making 2 payments. 95 been returned to my card since 09/22/18. I have spoke to 5-6 people, and they all tell me the same lie ( it will be returned ). 95 . To be returned to my card, i donot want it credited to my account.

Also my account is not correct. I need this straightened out asap. 95, i need it in writing. It didn't take this long to take it.!!

Finger hut is a disgrace. They have charged me for activity that wasnt mine. I have tried to contact finger hut and they refuse to consult with me over their error.

I have $5000 credit with Fingerhut. Being maxed out I just deposited $1,000 on my account and my available total is now $910 (where did $90 go)? This is while my last order had 2 items UPS lost and have as of yet received any replacement or credit to my account. Why...

SHOULD BE NOTIFIED VIA MAIL OR EMAIL 30 days prior to automatic payment withdrawal agreement coming to end , NOT TAKE IT OUT LATE AND CHARGE A LATE FEE , on top of that , AFTER SEVERAL MONTHS , TRYING TO CORRECT THIS ISSUE I GET 2 payments taken out , bounce snd screw up my BOA ACCOUNT , NOW OFF THE CATALIG MAILING LIST I WILL NEVER SHOP FINGERHUT AGAIN , IM DONE

I placed an order back in January. I never got the item and as soon as I noticed the item being delivered (never at my house) I notified fingerhut that I never got the item. I sent an affidavit and did everything I was supposed to do on my end.

Its been six months and the credit has not been refunded to my account. To my surprise I called and they basically said they will not be refunded the amount because its been so long and there is nothing they can do.

It is unacceptable because I did my part and called to notified them of the situation, I am not sure what they were expecting from me but their customer service is the worst not being able to provide me with a solution but just saying they are "sorry" they can't do anything for me.

Never again buying anything from this people again.

Ordered a 3 piece occassional table set back on 9-03-18. Was suppossed to be delivered on 9-12-18. Hasn't even left the shipper yet, nor been picked up by UPS. Called today to cancel the order and was told they can't since the item is in shipment status and due to be delivered even though it hasn't left the warehouse.

Now customer service is blaming the delay on Hurricane Florence which only made landfall this morning and is nowhere near to their shipment centers. Love being lied to right in my face. Won't cancel the order and won't cancel the Fingerhut account.

After working with a debt consolidation company on my behalf finger decided that they no longer wanted to work with them so that opted out when I called & asked why they said it was due to 2 missed payments which I can prove is untrue & they also accepted payment from the debt consolidation company for 5 more months after these supposedly missed payments after being on the phone with them for 90 minute I was told I did not qualify for any of their programs i never received any notification from them I found out about their withdrawal from the debt consolidation through the debt consolidation company then

fingerhut sent me the first bill with a late payment on it I feel that they are trying to bully me into paying more then what they agreed to with the debt consolidation company is there…

I have called for assistance regarding my new computer 1st time last night 09/06/18 and I was told to call back today, I called 9 times today 09/07/18 and I was hung up on twice. The last person I spoke with said I was calling Manilla and I will have to call back again.

I have never had such poor service, never again will I use Fingerhut. I wish I could un-high-lite the 1st star, they are not deserving of a star.

Id give you a zero if I could, I cancelled insurance and they are still trying to charge me for it, You cant talk to anyone in america and the corporate office is non existent.

I received the phone an didnt like it at all so I sent it back only too be told that my reason for returning the phone was against the policy... okay I get that part so I asked them too send the phone back..

next step is getting my lawyer involved he love these kind of cases

I was a victim of identity The I was a victim of identity thefy My step daughter ordered several things without my permission and open up a credit card Fingerhut said they did investigation as if I was shipped to my address I had to pay for I have about a police report and

second of all I have paid that the reporter did you turn the credit card over to so why should I stay or are you with me being a big them this need to be removed off my creative I did file a police report reportYou are damaging my credit each month I’m getting dings because of his turn into Collection at holding that in and out of the kindness of my heart I paid the debt that was sure a stepdaughter now is in prison over $10,000 of it so I just created called miles etc.

please remove Fingerhut off my credit I will file…

Needless to say im behind on my pmrs. rep. a revovilng account_ cuz i missed a pmt. Then the 2nd rep said i had to do the fresh start program OVER again then the 3rd rep. Every story is different

I paid off my first $180 for fresh start to build my credit score and the acct was closed by finger hut..that caused my credit score to drop more than 100 points. That acct should have said paid in full Not Closed.

Back in March l place an order for a Dell laptop. I supplied All the nessany.. information. Along with the police case number. Once all the paperwork was received. l call my bank and their wasn't no money on my.

I Just want my money back. I was told it would take 3 to 5 business days, as of June 22 2018 there has not been any money refunded to my bank account. I will never order anything from you guys ever again.

If this issue is not properly handle. I will take legal action.. I also provide my bank statement

00. 00. I'm no rocket science but isn't something wrong with this picture? 00 cheaper. I enjoy being a Fingerhut acct holder but your doing a great injustice to me as well as others who l'm sure would prefer providing their patronage with your company.

Bottom line, this is highway robbery, and if Fingerhut can be competitive and fair with pricing then these types of products need to be removed from your inventory. I can tell you this, go back and see how many of these you've sold in the last year, I'm this type of consumer, EXAMPLE: If my saw was out of service on a major job, I wouldn't purchase this saw with you just because I have an acct and

in a critical situation, that's how strongly I feel about this issue. I might be only one voice, one complaint but look at your numbers because…

I have 1800 credit with fingerhut. But Ive tried and tried to get this item for over 2 months item # KE805 been unavailable out of stock. This happens to me quite often with fingerhut. Just completly disappointed.

Bought a Charbroil gas grille, and arrived damaged but Charbroil sent replacement part. 00 less. Contacted Fingerhut, said it is likely a loss leader and will do nothing. They are stupid, arrogant and theives. No one makes profit on shipping that is a legitimate business.