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FedEx

1.0
509 complaints

Address

942 S. Shady Grove Road, Memphis, TN, 38229

Complaints

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eleanore ohara

Dec 9, 2018

a package was to be delivered to daughters address on december4 by end of day not delivered and rescheduled for next day ….again same thing, So sceheduled foe Tuesday and Wednesday and Thursday and Friday and today Saturday.

Called three times to seek answers same result will put in a complaint if not delivered someone will call well just like the package no one bothered.

It seems it is the holiday season WHO KNEW.

Just a run around they listen but nothing accomplished, makes sense that if not delivered one day would put priorities on package left from day before but no guess you throw on the "I don't want to deliver pile" and keep adding for next day.

I see they don't care if anything delivered or not.

Also daughters husband also has a package to be delivered and paid for 2 day…

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Virginia Simmonds

Dec 8, 2018

I have had my dog's food shipped to our house for over 3 years, using 2 different sources.

During this time, the shipments have been TWICE left on top of a row of mailboxes for our small community, even though clearly marked 'MUST DELIVER TO DOOR'.

Last month, my delivery was mis-delivered next door; our houses are ALL 911 compliant and the LARGE numbers are found on the sides of our houses.

I have been waiting for this delivery since yesterday, when the delivery information said that it would be delivered yesterday by close of business.

It did not arrive.

Today, the same link to the delivery information said that it would be delivered by close of business today, and still said the same thing when I looked again after receiving the text from a neighbor.

If a neighbor had not texted…

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Lynnette Batisch

Dec 8, 2018

my fed ex tracking number is ….

78415 663 792 The driver dropped off the package next door …. no one lives there ….

I would never have gotten my package if I had not been aware that other people in this town were also having trouble with you folks.

FIRE that driver !!!

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Birdie Ivy

Dec 8, 2018

On Dec.

1st the driver delivered my parcel to the wrong location, and documented he delivered it to my address.

The location he delivered my parcel to called me and informed of its location including address and phone number.

I called Fedex and informed them of this delivery error, filed a claim and requested that they pick up my parcel from the wrong location and deliver it to me.

The apologized for the error and promised to retrieve and deliver my parcel.

I have been calling daily and told each time they would have the driver retrieve and deliver my parcel to my address.

It is 8 days later and I have not gotten my parcel yet with them promising each day they are going to get it.

My parcel is being held at the wrong locations parcel holding error awaiting their pickup.

Fedex has…

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Lou Walton

Dec 7, 2018

Fedex left my package at the end of a dirt road on top of a bucket.

I guess the driver didn't feel like he/she could drive up the land to my house.

Anybody could have stolen my package.

Luckily my husband saw it on his way home.

That's horrible service.

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Adda Jane Anderson

Dec 5, 2018

Reference is made to two packages delivered by Fed X one today and one the end of last week.

iZ16714F0396291048 This package was found by a man walking his dog near the end of my long driveway.

The package was thrown on the ground not even close to my home.

It was in a plastic bag.

1904872066 This package was thrown on the ground by my mailbox which is at the end of my long driveway.

The box was wet.

Please have your driver stop at my home and explain to me why it was not delivered to my home.

Is this proper procedure for FedX.

This has never happened before.

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Abner Ruiz

Dec 3, 2018

A package was delivered to me today 12/03/2018 and unfortunately it was delivered at my doorstep when the label specifically stated deliver to Management/Leasing Office.

I am at work at this time and there is a great possibility that my package will be missing since it's a big apartment complex.

Before the delivery occurred, I called customer service whom transferred me to technical support.

They assured me that it would be delivered to the management office/leasing office as it was extremely clear on the label.

Of course these atrocious drivers did not follow instructions on the label when it was clearly printed according the customer service and the escalation team.

When I asked what will happen if the package is not there, the escalation team said to file an investigation and if…

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DOROTHY DEAN CONCEPCION

Dec 3, 2018

As I am handicapped and at home all day/every day, I ensure to include the message "PLEASE LEAVE ALL PACKAGES AT FRONT DOOR" in my address on shipping labels.

However, FEDEX drivers are not following this request.

Just recently, an Amazon package which was slated to be received on 12/6/2018 actually arrived on 11/30/2018.

This would not have been a problem if, in fact, I had discovered the package on that day.

Instead, package was not discovered until 12/2/2018, sitting on my "patio" which is located on the back of my condo.

Another mystery is how did Delivery Rep get package onto patio as there is a high fence around the patio and door of fence is kept lock?

Was package dropped or thrown over the fence onto the patio located in the back whereas it is clearly stated within the…

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Gerald Dockter

Dec 3, 2018

I placed an on line order via ebay with Nashville shoe warehouse and was given a tracking number for FEDEX of 465484930227.

On 11/30/2018 I was contacted by a stranger who had found my package in front of a vacant lot with a Williston, FL. address.

My address is in Morriston, FL.

It had started to rain and thanks to the honesty of a kind stranger I received my package.

This is not the first time this has happened with FEDEX.

The last time my package was lying at the beginning of a long driveway about a half mile from my house.

I have no problems with USPS or UPS and can only assume that FEDEX employees do not give a damn about their job I will never use them to ship and normally encourage parties shipping to me not to use FEDEX.

Seems they do not heed.

This employee should be…

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Jessica S

Dec 1, 2018

Paid for 2 day shipping.

Five days later I had to drive an hour away to get my package because they were “too busy” to deliver it!!!

Why charge when you can’t deliver, Fedex?!

Oh and it took 2 days for of me constantly calling before they would even verify where my package was!!!

Stay away from Fedex!!!

This isn’t the first time I’ve had problems with them.

A couple of years ago I watched a fedex guy put my package in a bag, twirl it around and toss it into my yard!!!

Guess he was too lazy to walk to the door!

Worst delivery service ever!!!!!

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Carol Tucker

Nov 30, 2018

I order some stuff from Walmart.

It was suppose to be delivered on Friday November 23 and everyday it has been post poned by one day.

The first time the driver said we were closed.

I live in a house.

I complain to FedEx and they have pass me from on person to another

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Mark Weir

Nov 30, 2018

So for the third week In a row my package didn’t deliver on time so I called today to figure out when it was going to arrive and had the pleased of waiting on hold for a representative for 68 minutes.

You would think after all these years, Fed Ex would figure out how to do a good job.

Fed Ex SUCKS!

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Private

Nov 29, 2018

I ordered something from company "x" and paid extra to have it delivered priority FedEx with a promised delivery time of 10:30 am.

The package came late and FedEx is blaming it on the weather when it was placed on the vehicle of my local FedEx office an 8:51am and they claimed weather issue.

So I told them that I don't except that.

So FedEx said company "x" has to call (red tape).

So I told FedEx no problem I will conference them in.

And I did a conference call with company "x" and they told them the same story.

After I tried to bring my point across for about an hour with no success I told them that I wanted them to put it in writing so they told me that they can't as I can't request this information as I didn't pay for them (more red tape).

So I told company "x" to request an…

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Peaska MacCay

Nov 29, 2018

First my package was to be delivered on 11/28/2018 23 miles away the it was to be today YOU CHANGES DATE and you idiots shipped it across the entire state of Florida to come back to where it was shipped from in Fort Myers and said it would be delivered today now you making it for tomorrow making it to late ~!!

I paid 29.

67? again I lied to to have it delivered nest day and you shipper across the Florida Pompono Beach FLORIDA 100= miles away ??

I SO DISQUESTED I PAID YOU TO ABUSE ME THE DELIVERY WAS 23 MILES AWAY..

I SURELY NOW WILL POST WHAT YOU DID TO THE SHIPPER AND THE CUSTOMER 81 YEARS OLD.~~~~THE OLD WIDOW OF MILITARY USA ARMY YOU HAVE REALLY DISQUESTED ME WITH YOUR LIES AND BEING REFUSED TO. my package did not need A VACATION BUT YOU FAUCILTY IN FORT MYERS FLORIDA NEEDS TO BE…

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Maura Glazewski

Nov 29, 2018

My husband must check his INR (reading to see how thick or thin his blood is) as he is on a blood thinner daily.

Alere Monitoring had some defective strips and my husband Raymond had been waiting for the replacement strips to come.

Alere sent them to him FedEx Standard Overnight on November 8, 2018.

This particular medical supply is very important, so of course we contacted the company.

Long story short, my mailman came to the door on November 21st and said he saw a flag up on a rural box on a block over and he stopped to pick up outgoing mail.

It was the box we had been waiting for.

How and why it was delivered to 7726 Lockwood, Burbank, IL when we are at 7725 State Road, Burbank, IL is beyond me.

My mailman was less than happy and we still haven't figured out why the owner of 7726…

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jeff blevins

Nov 29, 2018

fedex driver dosent deliver packages to my address drops them off 3 miles away for me to pick up ,when i told him i wanted my packages delivered to my address ,that the shipping was paid for ,he said it was free shipping, if i wanted it delivered to my address it would take 3 or 4 more days,lousy service ups delivers no problems if they dont want to do their JOB get someone who will.

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Janis H Thornton

Nov 28, 2018

Regarding tracking number ​409602321302​ and 528221750277141​.

I received these packages today 11/28/18 but instead of putting these packages on my front porch they were left outside for any and every one to see.

In the past the FedEx driver always set them on my screened in front porch which provide some safety from a package being stolen.

This also happened a week ago on the weekend.

I assumed then that it wasn't the regular driver and dismissed my concerns.

I'm not happy about this at all especially since this is near the holidays and some people will happily take delivered packages that don't belong to them.

I know the drivers are working hard to get everything delivered in a timely manner but some common sense is needed.

It would not have taken an extra minute to set those…

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Paul N. Richter

Nov 28, 2018

Driver claims to have tried to deliver a package on 11/ 27/2018 at 2:30 pm, package number 7737 5464 1754, to our location and either lied or was lost.

We are a business that is open 8:30 am to 5:30 pm.

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Minda Krawitz

Nov 28, 2018

FedEx is holding onto my packages and WON'T DELIVER.

They held onto it for 3 days in Breinigsville, PA for 3 days.

Now it has finally arrived in Pittston, PA but has not moved since.

It WAS supposed to be delivered TOMORROW (WEDNESDAY 11/28/18).

But they changed the status to THURSDAY 11/29/18.

HAS NOT MOVED.

My tracking number is 9261299998825452550639.

They are taking way too long to ship and deliver a package.

They are lazy and don't want to ship.

They only want to ship when it suits them.

This should be against the law.

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pamela a coleman

Nov 28, 2018

package was delivered at 7:49 pm ( night time dark)112718. delivery person did not knock or ring doorbell I have 2 doorbells a ring and regular. package states this end up of course it was down have not open the box yet. upright freezer ($200.

00+) this is the second time I've had a item delivered at dead night of value kitchen isle $500.

00 where it was dumped by my gate in driveway no doorbell or knock on door that's why the PORCH PIRATES are so successful, all images were captured on ring doorbell.

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Nancy Ouren

Nov 27, 2018

RUDEST CUSTOMER SERVICE I HAVE EVER RECEIVED.

NOT PERSONALITY THERE WHATSOEVER!!

I just spent 76.

00 to mail 3 packages and the girl couldn't even bother to say thank you.

Someone needs to go in and give them training on saying good morning and how can I help you.

Maybe even smile for god sakes.

1010 S Main Street in Harrisonburg VA

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Fayton Gardner

Nov 26, 2018

I live at 10205 Frank Tippett Rd and within the last few visits the driver has either placed the item some where as if it is Easter Sunday.

I have to walk around the entire house.

They just don't care where it is placed customer service is lacking.

The driveway takes them right to the garage door but its only left there 5% of the time and then their is a front door it may make it there 5% of the time also.

It seems to make it more often at the beginning of my 800 ft driveway by the mail box where anyone walking by can simply take it. (NOTE)* PACKAGE TRK# 4727 2238 5012 was delivered at the mail box today.

This is not where it should be delivered.

NOW the usual I have two back doors to the home and instead of it making it to the First location which is inside a gated area with two…

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Jason Smith

Nov 26, 2018

The driver dropped my new big screen off, didn't knock or ring the doorbell and left it sitting in the rain, totally not cool, the guy should be fired.

Because of your guy I will do my online shopping with a company that does not use FEDX.

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John R Nolan

Nov 26, 2018

FEDEX Tracking Number 460299076377 On Saturday November 24, 2018 at about 10:30AM we received a text message that our package identified by this tracking number had been delivered.

As my wife and I had been home all morning, we knew it was not delivered.

I checked around our home to make sure and found no package.

Around 11:00AM I contacted Jim at the FEDEX 800 number to report the delivery error.

He took our information and said we would be contacted be the local hub.

A little after noon I received a call from Mary Ellis at the Hagerstown, MD FEDEX Hub.

She took our information and explanation of consistent delivery problems involving FEDEX.

She said she would instruct the driver to retrieve the package and deliver it to the proper address.

At about 7:00PM we received a call from…

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TERESA JOHNSON

Nov 26, 2018

FedEx makes me so mad.

They leave packages at the wrong address (address sign is in plan view for deliveries) or just take it to the post office and leaves it.

One time they just sent it back without even trying to deliver...

I was home all day and they NEVER came.

Now again I have ordered a important product and it is yet said to be at the post office.

Call post office and nothing.

I am so mad.

I will be contacting the place I ordered from to tell them how FedEx had done.

People need to stop using them!!!

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