Farmers Insurance logo

Farmers Insurance

5.0
2 complaints

Address

6301 Owensmouth Ave, Woodland Hills, CA 91367, Woodland Hills, CA, 91367

Customer experienced significant frustration with Farmers Insurance after signing up through a coworker. Primary issues include inability to properly set up paperless billing despite multiple requests over 6 months, receiving excessive physical mail, and persistent problems that have not been resolved despite repeated communication with the agent.

Generated 6 days ago

Common Issues

50% (1)
paperlessletters8 letters
50% (1)
nightmaretalking with her many timesbeginning

Complaints

Farmers Insurance logo

Anna

Nov 15, 2023
0

I needed to get car insurance and I was talking to a co-worker about it. Another co-worker over heard us and says she also works at Farmers insurance and I should stop by and check it out. Unfortunately I did and it's been a nightmare from almost the very beginning.

1) I asked for a paperless policy and received 8 letters in 1 month. 6 months later after talking with her many times it still says no on the computer where it asks for paperless or not. 2) I have had the policy for 6 months and received emails threatening cancelation for non payment days after I already paid.

She always had excuses for it and told me that she took care of it but my next bill had a late fee attached to it from the month before. 3) They want to take a cancelation fee out of the refund amount I'm owed when…