Epson

I bought a WF-7620 and was happy with the quality and printing until a recent update to the firmware disabled my ability to print in color.

So I was forced to by a new hp printer and your contact support is so weak I don't see how I can ever buy another epson product!

two Projectors not functioning

My Epson Artisan 1430 started giving me filter errors and I was informed to delete driver and re-download.

When I downloaded the 2017 drivers for my OS10.

8.

5 it stated: "Print queue was not added.

See your printer guide for instructions on how to add the print queue manually." I looked for instructions in the manual but there are none.

Then I called customer service and got Juan who did a good job trying to track down the problem but he said he didn't know how to add the print queue manually.

I asked for his supervisor who just told me that the Epson screen (attached) is not Epson and that Epson drivers are apple or some BS that didn't make any sense and told me I had to call Apple about Epson printers!

I need the print queue instructions for installing your drivers so my printer…

I'm tired of your ink baloney!

Since this cofid19 started, my local office stoes never have your ink in stock!!

I was forced to buy some no brand cartridge, and all I get is nasty messages from you on the printer!

It's been 45 minutes printing, turning the printer off and on, for TWO PAGES.

And at that the colors are all off.

Never buying an epson priter again.

Epson Corporations decision to disregard the law that specifically said that it was unlawful to BLOCK printers from using 3rd party ink is a pure, and simple disgrace.

I installed the new firmware that disabled my ability to use different inks on my Epson XP 440 printer.

Unless you send me a link to restore my printer to its original settings, I will never buy an Epson product for the rest of my natural life.

I will also tell everyone within my sphere of influence about your scheme to disable computers by your nefarious firmware.

I am a musician and do have a fan following.

I await a response from your representative before I throw my printer into the garbage a buy another companies printer.

If you think I am the only person outraged by your greed to force people to buy your…

I wrote the following to the Printer Support email yesterday.

I did not receive a reply.

COMPLAINT: Yesterday Feb 5 at about 10:00 I called and was answered by Austin concerning a problem with installing a used XP420.

Austin asked permission to access my computer and took steps to do so.

He then told me I would have to wait for a tech call back, which never came, but eventually I called back and got John.

John immediately went into a whole list of problems concerning the security of my computer.

I did not understand what he was talking about and he got me very upset.

I declined what ever he was offering because I did not trust him.

I did not give permission for him to examine my ip addy connections!

I contacted a local tech at my own expense and we determined that it was unlikely…

I brought a Epson ET-2650 printer less than a year ago and I have had nothing but problems.

I can have enough ink in the printer but it will not print what it should look like.

ET-2750 multi-purpose printers are junk.

Had 2 and both were irreparable in about 15 months...in other words engineered, in all likelihood, to fail after the one year warranty expires.

Calling their illiterates in the Filipino call center is 4 or 5 hours one will never get back...completely useless and border on unintelligible.

I am buying 15 desktop printers for my employees that need them.

Epson made sure I will buy HP.

BTW, this junky machine is made in the Philippines!

Loose parts that detached from interior of the machine and are now lying, loose, in the bottom of the machine.

Craftsmanship!

Your re Reference #190518-000379

5-19-10 We just went through the Ring videos and did not see the delivery of the ink.

All areas of the garage was checked.

My boy who lives near by and said nothing was brought inside.

I don't know what to say.

I hope you find something out.

If you use the mail system I will check with the Post Office as we have had issues there.

5-20-19 Please let me know what you find out.

If I do end up with two packages I will contact you and pay for it.

As A manager in a very large company I know things happen.

We should be able to figure this one out.

I did go to Walmart and purchase the ink so we have time to figure this out.

6-3-19 It has been some time and I have not heard from you.

No replacement ever showed up.

Not one at your end communicated as to…

Reporting an Epson WF - 2510 which has only lasted 6 months.

Service Agent hung up on me.

Not impressed

I recently purchased a WF2750.

I installed the disk in my Dell computer and installed the program (s).

The damn thing printed a notice that the ink cartridges were not recognized.

So I pushed all the bells and whistles and finally 9 1 or 2 hours) the printer printed.

Then I changed to a different program in my Office program and again the printer was not recognized and I had to go through the same B.

S.

Now I am trying to print a receipt for an item I purchased on ebay and the same B.

S..

I am really tired of this and want to return it.

Please advise.

Have owned a Epson R900 Stylus for years.

Printed tons of photos and graphics.

Decided to upgrade to a large format and purchased a WF-7720 on Mar 1 2019.

Spent a few days setting it up to WiFi and once up kept getting print errors.

This to was resolved.

Game on until I tried printing photographs.

Printed about 10 photos, only 1 B&W which came out truly B&W with no tones.

In April went to print more photos, this time about 20.

One color print came out with black ink dripping off it.

And had to stop and buy a whole set of Color.

Today I will need to purchase the Black cartridge.

The B&W docs - maybe 50 printed in 30 days.

Seriously - expectation was give or take 200 color prints and at least a 1000 B&W.

Talk about false advertising.

The sad part is the Epson R900 printed…

Epson printers are a rip off plain and simple they force you to buy lots of ink and I cant get many pages after payin upwards of 60 dollars I will never ever buy your product again and will tell all others to do the same You should be ashamed of yourselves

I have always had an HP printer but decided to try the EPSON.

Everytime I purchase ink I have problems.

I just purchased the EPSON 220 bar code 1034391578, I replaced all my cartridges and only printed out plain paper.

Then I got lot ink replace ink now.

I pulled them out and shook them.

The only one I could hear ink move in was the yellow.

I took it back to WalMart and they would not help me because they were open.

I then purchased just the black ink bar code 1034391577 and printed out plain paper.

Out of the two cartridges I could only hear the ink move in one.

I just recently purchased my printer and overall I am very dis satisfied.

Not sure what is going on.

The ink that came with it when I purchased the printer from Office Depot worked fine.

I have cleaned the nozzle,…

I have used the Epson sn website to try and connect my ET-2600 printer to my laptop but haven't been able to, despite following all the instructions.

I have spent several hours over the last few weeks attempting this.

I am using different ink cartridges so how do I get it to stop reminding me that I am not using epson ink I am saving close to 300.

00 dollar a year

I understand that I might need to buy another printer and I know its not going to be any one your associated with very bad to try and scare me into using your ink so kiss my %^%$^^&

My Epson Printer/Scanner is Workforce 2660.

To make sure I had plenty of ink I recently bought a 'Value Pack' 220XL with black, cyan, magenta and yellow.

I inserted all of them.

I needed to print out some pages in Word documents but after at the most, six pages and with colour, the printer advised that other than the black cartridge the colour ones needed to be replaced.

This has caused me a lot of trouble and expense.

I find this unreasonable and need to complain to you about this.

Please advise what you suggest as if I do not have satisfaction I will have to throw the Epson away and buy another brand.

My email is noted above and may I await your response?

Wallace Breen Sydney

I purchased an Epson WF-2750 for my small business and it is going in the garbage.

Using the word workforce in the naming of this printer was very misleading.

I have spent more money on ink then I have on the printer, which is only 3 months old.

The projected printing capabilities listed on the printer are completely inaccurate and definitely misleading.

If the truth were put on that box I would have never purchased it.

I will be going back to a brand that has integrity in their advertising.

I will be buying a printer that has some economical benefits instead of buying ink with little to no ink in it, I will go with a brand that gives you what you pay for.

I will be filing this complaint with every social media platform that I can in order to stop another business from making the…

Purchased a printer 10 months ago, since the beginning, consumables have been an issue and it has been very hard to use the printer.

After this period of your poor consumable distribution, decided to buy a device I can use and so, I did.

Needless to say, if I have to purchase anything related to your brand, I will select one of your competitors and if I can give my opinion to another customers, I will openly state that your brand is not useful, since your support after the purchase is very poor.

Erwin Alvarado Panamá

How about no stars?

No e-mail confirmation on on-line orders?

No sympathetic responses to phone call to fake names, Harry, J.

D..

Like it's business as usual.

I will buy my cartridges at Staples until my product craps out.

I will NEVER purchase another EPSON component again.

But, it appears to be the corporate climate that encourages employees to behave like that.

Horrible experience.

Bill

problem is two red light and copy and scan mo.

9598981181,9670713561 address.dhaurahara mukundaha po.kurawan teh.milkipur.distt.faizabad u.p near by kuchera bazar pincode.

224158 printer serial no.

X205332567

Bought this scanner 06/06/18.

Could not get it to power up, even with new batteries.

Returned the canner on 06/07/28 for a refund but they were out of stock and said it would be a week until next shipment.

They said the machine would probably not be on sell and to order online.

The scanner I bought at Staples included the accessories.

On line the price was the same, $119.

99 before taxes but the were accessories were extra plus shipping.

The $50.

00 sale price is therefore eradicated.

I'm a most disgruntled customer.

I bought an Epson printer about 2 months ago to replace my old Canon office printer.

I have had nothing but trouble with the printer from the beginning.

I have had clogged printer heads to my cartridges emptying out just trying to clean the printer head.

My latest issue is the fact that after my last firmware update all of my cartridges are no longer recognized by the printer.

So my office is basically non-operational until I can get to the store and buy new cartridges.

This is disconcerting for me because these cartridges are expensive and I am not at liberty to just replace full cartridges because of your firmware update.

I do business with a nationwide company and my colleagues ask for recommended products from time to time.

Based on my experience with your printer so far, I can…

I have been trying to purchase a replacement lamp for my 3500 projector for approximately 7 months.

The lamp (ELPLP85) is always out of stock.

I have made contact with Epson by phone, filled out a survey by email (no response by Epson).

Today when I got home I had a email from Epson that the ELPLP85 was now in stock, I went to the Epson website to order and the lamp and once again it was showing out of stock.

I had attempted to purchase the lamp on 02/23/18 and Epson cancelled the order no reason given.

Why doesn't Epson carry their own lamps for the projectors that they sell?

I can go to any electronics store and find the 3500 for sell.

These new projectors have factory lamps so why are none available to persons that have already purchased the projectors?

I now have a $1600.

00…

Called customer service for help and the tech was rude and would not help.

Please do not buy their product.