eHarmony.com

I signed up for a eHarmony.

I selected the special option which was 3 months for $14.

99 with the option of cancelling at any time.

I paid via PayPal.

When I got the billing on May 11th, 2020 late that night, the bill was for $314.

14.

They billed me for the full year.

This is misleading and false advertising.

The next day I requested to cancel my subscription and wanted a full refund.

There is a 3 day cancellation policy.

I also sent them a message that I signed up for 3 months at $14.

00 and not a year's worth.

They have not responded to that, and will not refund my money.

In another select on the cancellation policy it stated that the 3 day cancellation is only for certain states.

This was not stated in the section where it discussed the cancellation.

It was in another…

signed up and purchased a 6 month subscription.

After viewing my date options, only 11, I decided to cancel my account.

Mind you, my bank is still processing the transaction.

I requested the refund and/or cancellation of my subscription, without them taking anymore money from me.

They denied my request.

It hasn't even been 72 hrs since my request.

I will not stop protesting this company.

This is unbelievable.

I contacted eharmony a couple of days ago because even though I had cancelled my subscription they have still taken money from my account.

I first cancelled my subscription in November, during my initial 3 month subscription period and ahead of the automatic renewal.

Money was still then taken out of my account in December.

I thought perhaps I had done it incorrectly or it had not worked, so I didn't say anything and went back on the site to find my automatic renewal was still active, so I cancelled it again.

Again now in January money has been taken from my account.

I contacted eharmony to explain the situation and ask for a refund as their cancellation function obviously does not work and I have not sued the site since November.

I received a response saying that they would not…

Hello Eharmony care support, I have been trying to logon to your website but has been keeping telling to me that you were sorry you are unable to found the right type of people for me?

I don't understand why? please explain to me the reason why,.

Omaira Diaz omidiaz@live.com

dear eHarmony, I have contacted you several times about very little dating men on the site.

I asked you for a refund and heard nothing back.

Since I am a fair person I would like half of the $98 back on Social Security and a widow for me to meet a person.

If I don't hear from you this time I'm going to report you to the fair trade in credit Act and the FTC. thank you for listening.

Rita purpura

Why can't I look at ALL the women in my age, and geographic area?

Why am I limited to ONLY the matches that "YOU" decide I am compatible with?

If this is all e harmony has to offer, I am VERY dissatisfied and want my money back right now.

You are a scam!!!

This is the second time this Hacker has changed my photo and how my profile reads, this next month of July I wanted to renew my subscription.

The problem is my photo keeps being changed and the way my profile reads.

Can you help me????

Years ago I tried to get on this site and was denied bc I have been married 4 times.

I married my high school love we were both virgins we married to have sex.

It was annulled in the 70 s when that was allowed.

My 2 Nd was a drunk, I was abused.

My 3 abused me and cheated.

My 4 th lasted 15 yrs, I caught him with my daughter and they r still together.

So instead of helping me find the right man a good man You fault me for choosing the wrong 1 s.

Where is the fairness in that.

I’ve been scammed on 3 dating sites.

I have sat home alone now 5 yrs and you people should be ashamed of yourselves

eHarmony is giving me nothing but problems.

I wanted to cancel my subscription the same day I bought it, that is 28 September 2016.

According to the law you can give or take something back the same day and get a full refund.

I contacted the consumer helpline immediately to turn the transaction around.

According to their own website you have three working days to cancel your subscription and get a full refund.

Since then I have been trying to contact help and corporate via email, as you are in America and I am in South Africa.

All of the email contacts are returning void.

I seem to think now this is deliberate.

Can I please get a refund of $25.

90 to my PayPal account and no further deductions?

Please don’t be a scam company as the internet says.

Below is a summary of my…

Firstly, I respect that there is a policy of non-refundable with regard to 'incognito'.

However, I would appreciate if you would read why I'm asking for one.

Secondly, the first time I noticed 'incognito' was as small icon at the bottom-left-hand-side of my screen, I only click on it because I believed it may have been some one trying to chat, or make contact.

As I was very new to the site, I sincerely has no idea that 'incognito' was a chargeable extra.

The first I new of this charge was in your email, which I received today.

Once I realized what it actually did, I, personally, found it of no use to my profile search and haven't used it.

There was no warning of a charge, as there is with 'Want to find out when he reads your message?', because when one clicks on this, one is…

We were talking and getting to know one another this morning on the email and i went back to check to see if he had answered my email to find out i cant email him he is on longer on my eharmony at all.

We were just getting to feel about one another and now that has been taken away from both of us.

His name is Mike and from Jefferson City MO.

This really makes me upset this is the second time this has happened to me.

Can you fix this ?

I am sure i did not block him and am sure he did not me either.

I will be waiting to hear from you soon.

I have been repeatedly billed for aneHarmony.com subscription despite my unsubscribing back in mid 2013, June being the month where my bank statements show the billing stopped as per my unsub.

It seems eHarmony.com has renewed my subscription without my authority so thats 9 or 10 months that Ive not used EHarmony (obviously - you can check my records - by this my intention is proven clear) but I see I've been billed $65 every month since!

I like eHarmony.com as a dating website, it's much better than Match.com or some of the other ones. eHarmony.com puts emotions and intimiate connections at the center of what they do, and while I've never found my match online it doesn't mean that I don't appreciate what they are trying to do.

I'm tired of dating websites that try to match people based on physical attraction or fake signals, those relationships won't last! eHarmony lines up with my values and I even like their commercials.

What do you think?