eHarmony.com

I m a cancer patient, I woke up may 3rd and you all had entirely took all my money’s and I explained that to customer service at least 8 times. I did not say I wanted to sign up for eharmany The customer service kept stating they would give me a full refund as a 1time curtesy.

70 Now their ignoring my emails I need my full refund In this time of my life I have no interest in a relationship I implore you to return my full refund and delete that fraudulent account I’ve asked over and over again

This is supposed to be free. Thete is nothing free about this. You appeared as the 2nd best FREE dating site. This stinks of corruption, deceipt and fraud. You should be ashamed of yourselves.

Yes you guys canceled my subscription after two days then i had to pay a tech 5 dollars and there was nothing he could do you guys are a big scam

1. I thought I was able to cancel my subscription at any time however you can not. Yes you can cancel it but you have to continue to pay a lot of money until your contract ends. 2. I am unable to see any potential mates near me.

eHarmony keeps sending me people that live 1-5 hours away from me. There is no function to put a limit on mileage for my area 3. They limit the amount of people you can view. 4 . eHarmony shows all these handsome men then when you log it to search they are no where to be found 5.

I have tried to retest but it will not allow me 6. I have tried to contact eHarmony but non of the numbers work! There is no way to talk to a real person so I am roped into paying for a service that is not servicing me.

I will not recommend eHarmony.

I joined eharmony in 2020 October during the Covid pandemic. the pandemic escalated with a second and third wave causing a closure of boarders and no international flights in and out of Trinidad the island on which i live. This made the prospect of finding a match very impossible as no man would want to start a relationship with me since they know they would not be able to physically meet atleast for a few months.

As a result i have gotten no messages since January 2021 and i am paid up until June 2021. I have aked repeatedly for a refund since i have not received the service for which i paid and eharmony is adamant that i cannot get any money back.

these are unusul circumstances and i think i should be refunded something. i have totally wasted my time.

One of the most expensive dating apps available. someone sure figured out a good way to scam people out of money. some as far as 600 miles. I have received very few profiles of members in my specified area. When I scroll through potential matches, usually about 1 in 12 or so will show a photo.

The rest will have no photo. I don’t understand this. I’m a paying member but only have access to 1 in 12 profile photos in addition to regularly receiving matches that are way outside of my distance parameters. I have contacted eharmony about these problems.

There is no way to contact them by phone, all must be done by email. They have never attempted to help me with my issues. I will be looking into filing a complaint with the better business bureau and any other agency that might be of…

I cancelled my account the same day that i used it, turning off the auto renew. They still charged me a week later and there is no phone number or any way to get ahold of them Please refund my account or i will file a dispute through my bank

I cancelled my subscription a month before the automatic renewal and they charged my credit card anyway. They refused to respond to me other than to quote their cancellation policy. I had cancelled a month earlier and their policy requires 24 hours notice.

Every time I would try to contact them to resolve, they would quote the same policy and refuse to acknowledge that I had cancelled and refused to allow me to speak to a manager. They provide no telephone number for complaint.

I got a telephone number from my credit card company and the telephone number doesn't work.

I haven't been able to login for months. After entering your password they send a verification code email, but it never comes. It's not in my spam folder either. I tried contacting them for weeks now with no response. There's a phone number to call but it's always busy.

I've submitted forms which are never answered.

A few months ago when I was on eHarmony the questions they ask are pointless when they don't even go bye them when helping you find matches. I asked for people to live near me. Blair Athol is not near Tailem bend as its about 2 hours drive away.

Also the most important thing was for men to be ok with me having children an some of the men eHarmony said I was a good match with either wanted me to whipe my hands clean from my sons or to not have any contact with their father to were my sons live or any of the family members on my sons father's side. That my brother or father or my mother were to pick them up and drop them off how is it possible when my family live in Bordertown an mother in Naracoorte the man said that my givin address was some were between the both of them so

that means…

I would give it a 0 if I could!

First I signed up for 3 months and was charged for a year.

Second I was billed the 3 month rate 2 months in a row!

Third trying to reach a human is impossible and every number you find online says it is disconnected. Fourth, I have no clue why I spent hours filling out their survey as my “matches” were not very comparable! Beyond disappointing!!!!

When I completed the 100 questions on your dating site I really thought eHarmony was a reputable dating site.

However, I now realize that is far from the truth. I am now outraged that your company is attempting to plant a seed for African American women by advertising two black women as partners, since you realize there is a higher percentage of eligible single women than men. It will not work!!!

You will not gain revenue from this demonic attempt since we already know that’s the goal. My request is that you remove the advertisement. It is unacceptable.

You pay all that money and all they do is show you the same 10 men everyday as a match. They provide no service what so ever and take your money

False advertising and a scam

I am disgusted with this service. I cancelled my subscription, I have no account and you are taking money from me. I’ve changed my bank card and your still taking money from me. I have been advised to ring my banks fraud department as what your doing is fraudulent.

I need you to stop my account as I requested three months ago. You are disgusting, ripping people off. Your numbers to contact you are no good. I need this sorting

I'm not happy.I tried both of your toll free phone#s never to get through.I 'm not tech savvy.But l don't know if it is me or what But l've been on your site since the beginning of this month and no messages.

The matches were awful and the ones I thought had potential never answered back or did in the weeks I wouldn’t be on then wouldn’t email me back. As well as when I tried to cancel within the 1st week of membership they refused to allow it. That’s absurd

You have several phone numbers listed to call customer service and not 1 of them works. How are you to get a hold of these people ??????????????

I signed up for a eHarmony. I selected the special option which was 3 months for $14.99 with the option of cancelling at any time. I paid via PayPal. When I got the billing on May 11th, 2020 late that night, the bill was for $314.14. They billed me for the full year. This is misleading and false advertising.

The next day I requested to cancel my subscription and wanted a full refund. There is a 3 day cancellation policy. I also sent them a message that I signed up for 3 months at $14.00 and not a year's worth. They have not responded to that, and will not refund my money.

In another select on the cancellation policy it stated that the 3 day cancellation is only for certain states. This was not stated in the section where it discussed the cancellation. It was in another section, and this…

signed up and purchased a 6 month subscription. After viewing my date options, only 11, I decided to cancel my account. Mind you, my bank is still processing the transaction. I requested the refund and/or cancellation of my subscription, without them taking anymore money from me. They denied my request.

It hasn't even been 72 hrs since my request. I will not stop protesting this company. This is unbelievable.

I contacted eharmony a couple of days ago because even though I had cancelled my subscription they have still taken money from my account.

I first cancelled my subscription in November, during my initial 3 month subscription period and ahead of the automatic renewal. Money was still then taken out of my account in December. I thought perhaps I had done it incorrectly or it had not worked, so I didn't say anything and went back on the site to find my automatic renewal was still active, so I cancelled it again. Again now in January money has been taken from my account.

I contacted eharmony to explain the situation and ask for a refund as their cancellation function obviously does not work and I have not sued the site since November. I received a response saying that they would not refund…

Contacted them 7 times without any reply regarding their 3 day money back I request to cancel within 1 hour of joining sent 7 emails during a 3 day period with no reply at all from them regarding my decision not to want their service since I'm disabled and do not drive and every one of their matches were over a 150 miles from me this very poor customer service as well as communicating to their subscribers I personal feel that they have ripped off several people like me and should be fined and shut down for fraud.

I am unable to log back on to the eHarmony web site and view my account. I have paid for 1 year in full in advance. I took advantage of your special deal for a year. I would like to get back on my account or get a full refund.

Harmony dating site is a rip off and does not provide very many choices. I have tried to resolve this issue with them on many occasions as to their poor customer. By far this is the worst dating site that I have ever been on.. Beware Beware Beware..

They are out to take your money and run..

Hello Eharmony care support, I have been trying to logon to your website but has been keeping telling to me that you were sorry you are unable to found the right type of people for me? I don't understand why?

please explain to me the reason why,. com

dear eHarmony, I have contacted you several times about very little dating men on the site. I asked you for a refund and heard nothing back. Since I am a fair person I would like half of the $98 back on Social Security and a widow for me to meet a person.

If I don't hear from you this time I'm going to report you to the fair trade in credit Act and the FTC. thank you for listening. Rita purpura

Why can't I look at ALL the women in my age, and geographic area? Why am I limited to ONLY the matches that "YOU" decide I am compatible with? If this is all e harmony has to offer, I am VERY dissatisfied and want my money back right now. You are a scam!!!

This is the second time this Hacker has changed my photo and how my profile reads, this next month of July I wanted to renew my subscription. The problem is my photo keeps being changed and the way my profile reads. Can you help me????

Years ago I tried to get on this site and was denied bc I have been married 4 times. I married my high school love we were both virgins we married to have sex. It was annulled in the 70 s when that was allowed.

My 2 Nd was a drunk, I was abused. My 3 abused me and cheated. My 4 th lasted 15 yrs, I caught him with my daughter and they r still together. So instead of helping me find the right man a good man You fault me for choosing the wrong 1 s.

Where is the fairness in that. I’ve been scammed on 3 dating sites. I have sat home alone now 5 yrs and you people should be ashamed of yourselves

com performed an effective job of checking-out one of your subscribers. On March 16, 2018, I received an email that eHarmony had taken action to remove one of my matches (Aliyah from Dayton, Ohio) from eHarmony service. The decision is in accordance with your terms and conditions.

There was no reason given. This is about one month too late because at that point, I had already been communicating with this woman for about a month, had gotten emotionally involved with her, and sent her money. The location says Dayton, but this lady is from Ghana, Africa.

And, I'm not sure if the photo was really her either. Had I not had this erroneous information, I wouldn't have gotten involved with her, which cost me thousands of dollars. I would like to get my money back. I think this is part of a scam…

com did a very good job checking out one of your subscribers. On March 16, 2018, I received an email that eharmony had taken action to remove one of (my) matches, Aliyah from Dayton, (Ohio) from eHarmony service. The Decision is in accordance with your terms and conditions.

There was no reason given. It says Dayton, but this lady is actually from Ghana, Africa. And, I'm not sure the photo was really of this lady either. Had I not had this erroneous information, I wouldn't have gotten involved with her, which cost me thousands of dollars.

I'd like to get y money back. I think there is some sort of scam going on, and I would like to put a stop to it so as not to affect others as well.

I was unable to put my true postal code when joining e harmany. My real postal code is kom 1ro I live in a little town outside Haluburton but it's not recognized by Google or you. It said invalid. So I put a Mississauga postal code so I could join but it's way too far for me to meet anyone.

The town I live in is called gooderham ontario. Can you fix this so I can meet someone closer to where I live. I don't want to pay to subscribe until I can fix this. You say I must be truthful so let's make this right.

eHarmony is giving me nothing but problems. I wanted to cancel my subscription the same day I bought it, that is 28 September 2016. According to the law you can give or take something back the same day and get a full refund. I contacted the consumer helpline immediately to turn the transaction around. According to their own website you have three working days to cancel your subscription and get a full refund.

Since then I have been trying to contact help and corporate via email, as you are in America and I am in South Africa. All of the email contacts are returning void. I seem to think now this is deliberate. Can I please get a refund of $25.90 to my PayPal account and no further deductions? Please don’t be a scam company as the internet says. Below is a summary of my correspondence with…

Firstly, I respect that there is a policy of non-refundable with regard to 'incognito'. However, I would appreciate if you would read why I'm asking for one. Secondly, the first time I noticed 'incognito' was as small icon at the bottom-left-hand-side of my screen, I only click on it because I believed it may have been some one trying to chat, or make contact.

As I was very new to the site, I sincerely has no idea that 'incognito' was a chargeable extra. The first I new of this charge was in your email, which I received today. Once I realized what it actually did, I, personally, found it of no use to my profile search and haven't used it. There was no warning of a charge, as there is with 'Want to find out when he reads your message?', because when one clicks on this, one is confronted…

We were talking and getting to know one another this morning on the email and i went back to check to see if he had answered my email to find out i cant email him he is on longer on my eharmony at all. We were just getting to feel about one another and now that has been taken away from both of us.

His name is Mike and from Jefferson City MO. This really makes me upset this is the second time this has happened to me. Can you fix this ? I am sure i did not block him and am sure he did not me either.

I will be waiting to hear from you soon.