Doubletree

I️ just wanted to let someone or corporate know that this is hands down the worst experience I’ve ever had at a hotel!! I️ even planned on spending another time here but yeah that’s the opposite of what I️ want now.

I️ was charged TWICE for my stay and now am being told that I️ wasn’t when I️ clearly have the proof that I️ was. It was not just an authorization charge like I’m being told, I️ was charged $160 TWICE and I️ will involve the better business bureau and lawyers if need be.

I️ will get my refund and if I️ have overdraft bank fees, I’ll get that too. I️ am done trying to be nice and I️ just want my money.

I had booked my reservation online for three night stay, talked to person over half hour, to make sure I got the possible deal, she and I came up with online deal $86 a night for three nights, came up with $258 total and with AAA discount. Was sent a confirmation numbers.

I assume that was all I need. 40 dollars a night. As I was discussing bill was told that I was to be sent another notice explaining the amount, I explained I never received a notice with charges to agree.

I had talked to several persons concerning this matter was told that there was nothing that could be done, as I was explaining my problem all of a sudden the information pop up on my screen explain the details. As I was explaining the problem she got very nasty and say nothing could be done.

I feel that this is a…

I booked a room online and was guaranteed late arrival, I arrived at 11pm and was told that they sold my room since I was late. I am now stuck on the side of the roads because I do not have a room.

I have been driving for over 3 hours trying to find a room tonight and all are booked. I drove over 8 hours to get here.

While the front desk was Outstanding except for one exception. The housekeeping service left a lot to be desire. First day was fine. The second day I found crums in the bed ( they were my , I had had a cookie the night before) but nobody made the bed the way it was supposed to be made.

The trash was left from the day before. No complimentary coffee or tee or cups The reason I am Writing to you is so I don't have to give this hotel a bad review on line. Since every one else was Very, very nice

My husband and I were in Savannah during the Memorial Day weekend. We were not guests in your hotel but decided to dine in your restaurant since I had had such a wonderful experience a few years ago. Several things were wrong: 1.

I was surprised at the menu - it looked like something that you would get from a street vendor or fast food place and the restaurant was not busy at all but the service was poor. 2. Our waitress serviced both the restaurant and the room service as well. 3. Her appearance was sad.

She was pregnant and the shirt she was wearing looked like it had just come out of the shipping bag. 4. When the food finally arrived, what a disappointment. 5 hours to prepare a salmon cobb salad and chicken and waffles.

We were not the only ones sitting there looking "crazy",…

I went to make an online reservation. Once online I thought I was on Hiltons website. The logo was all over the place. 00. 00 so I hit the button put my info in and got an email confirmation from GETAROOM. I immediately called GETAROOM.

They called the HIlton Double Tree in Pruneyard to see if they would not charge me a canselation fee. Hikton said no they would not charge me. SO I rebooked with HIlton at this time. I was charge by Hilton and by GETAROOM.

00 due to paying for the room twice. I was not expecting to pay twice so I have incurred over draft fees. I called Double Tree and GAETAROOM neither were any help. My confirmation for GETAROOM is R1102217721 and my Hilton 54775908 I want to be reimbursed and compensated for all this mess

On Nov. 15, 2017, I made a reservation for a seven night stay at a special convention rate at the Doubletree hotel in Virginia Beach, and guaranteed it with my credit card. Last week I decided to add another night, and unbeknownst to me, the agent converted the whole reservation over to a non-fundable, immediate payment rate.

My credit card was maxed out because of the large unauthorized charge, which has placed my whole trip in jeopardy, as I had budgeted everything so that I would be able to pay the hotel bill at the END of the visit like normal (my travel buddy was to be responsible for half the cost). Hilton/Doubletree REFUSES to refund the money and told me that if I cancel it, I lose the reservation and cannot get the special convention rate I had originally booked.

I am still…

Ive already complained about our stay which is very unsatisfactory and so this evenunf we go to baribsuse thw hotel at 645 this evening and jeff the rudess bartender takes 15 minutes to make our 2 margaritas which are on happy hour that ends at 7 so we had to ask another person to put our food in at 657 okay we finally got our drinks so these other guest were closing out their tab he throw their change on the counter just rude so

we left but this has been the wrost experience ever! We ate at the Double tree 3200 Ocean Blvd myrtle beach room 611

Ive already complained about our stay which is very unsatisfactory and so this evenunf we go to baribsuse thw hotel at 645 this evening and jeff the rudess bartender takes 15 minutes to make our 2 margaritas which are on happy hour that ends at 7 so we had to ask another person to put our food in at 657 okay we finally got our drinks so these other guest were closing out their tab he throw their change on the counter just rude so

we left but this has been the wrost experience ever! We ate at the Double tree 3200 Ocean Blvd myrtle beach room 611

Your hotel at 3200 Ocean Blvd in mrytle beach treated us as if our comcern about our door being unlocked when we come back from breakfast yesterday wasnt a big deal and i have a problem with their reaction! Our first impression was horrible when we arrived our first room was 326 it was filled with cigarette smoke so we moved room 611 and on 3-10 we went to breakfast and

locked the room and come back to our door not being locked and she sent maintenance he fixed the door and i felt like she didnt think it was big problem with it

We stayed on 9/23/17 at the DoubleTree by Hilton Hotel Pittsburgh- Green Tree ... 500 Mansfield Avenue, Pittsburgh, PA 15205. We had a awful experience! We went to our room walked in and it smelled like skunk so bad it made us sick.

Went to the service desk and they put us in another room. That room smelled better, but due to construction going on we had to walk a long way to get there. My son found pills on the floor in that room we turned into the service desk.

Went to give my son a great weekend and turned out a nightmare! When we checked out they said we would get a free night for our issues we had. Never heard anything so I called and they said a manager would call me back and never did!

I would love to give Hilton a second chance, but would prefer it not to be this hotel!

thank you

1) arrived early and was told all was well with our reservation but that our room wasn't yet available. com confirmation and payment receipt he just kept shrugging and saying we didn't have a reservation. com. com and having zero solution for us.

We were not asked to sit down, offered water or coffee or in any way given any sort of hospitality or courtesy. com ourselves we were immediately told that we had a reservation. com spoke with the manager (Alberto Nogales) and emailed him a copy…

My family and I checked into the Double Tree in Richardson, Texas on August 4, 2017 ~ August 6, 2017. When we booked the room we asked for the Executive Level, as we always do to include breakfast. When we arrived, checked in and got into the elevator we noticed that we were not on the Executive Level of the hotel because we had stayed here before.

We were tired so we decided to just address it the next morning. On Saturday morning I approached the front desk to see why we were not on the Executive Level & why we were not given our breakfast tickets.

I was told by a very rude young female that they were not included in my stay. I said that there must be some mistake, because we always stay on the Executive Level & have breakfast included. " (Extremely…

I called about a employee stealing supplies and credit cards from the job. I told the supervisor when it happened and the supervisor told me she would look into it that's been about 2 months ago. The supervisor I talked with ended up telling Ms.

I made a report on her, cause if the hotel staff want do nothing about it I will myself. These pictures are stolen credit cards they just have her name on them and she smokes weed.

My reservation was made for me as a guest of the Grand Lodge of Illinois Ancient Free and Accepted Masons. I received a reservation for Thursday, October 6 through Saturday October 8. I received an email from the hotel, and a link to a website to pick out my room. Every time I tried to use it, it gave me an error message that the system was not working properly and to come back later. I did that four time, with the same results. The front desk, when I arrived, gave me the key to room 913. That was OK, but not on a Hilton Honors floor.

On Friday I attended the meeting where I spoke as a guest of the Masons, returned to Room 913, and notice there had been no housekeeping. While I was working on some papers, I was surprised by a man opening my door with a key. He told me 913 was his room, he…

I was hung up on by the Doubletree front desk attendant Taylor / Tyler after he badgered me about a repair that needed to be done on my door. Please allow me to explain: I checked in Friday August 12, 2016. My room was never cleaned, just the trash emptied on occasion. The toilet had /soda in the bowl, (Dr. Pepper) and on the seat. Which is a clear indication the toilet was never cleaned. I had to call to the front desk for toilet paper. I assumed this was part of the amenities that came with the room. I guess not! A bra I never wore was thrown in the shower.. The lock on my door was not working properly so my door was accessible to the public for 4 of the 5 days I was there as evidenced by a friend just walked in my room and woke me up for a meeting.

My door was shut but it was not…

Called housekeeping 3 times about something left in the room. No response called front desk 4th had a rude clerk who said it was lost.