Domino's Pizza

During my 15 min+ wait in store, of the two employees preparing orders, only one washed their hands.

Both employees were handling pizza makings and non-pizza items.

I do not know what your SOP require but I would think after handling money, door handles and other assorted items, the employee would be required to wash their hands BEFORE making a pizza.

I am not a "germaphobe" in any way.

Just wanted to point out what I think all restaurants should be required to do when handling food items.

Thanks, George

I just got off the phone with one of your customer service person at the domino's on 38th College, in Indianapolis, Indiana trying to place an order for the 2 med pizzas 2 toppings for 5.

99.

I asked for the first pizza to have the garlic sauce, chicken and half spinach/half pineapple.

On the second 2 topping pizza I asked for reg sauce, half pepperoni, and half Italian sausage, half spinach and half banana peppers.

So your guy said so you want 4 pizzas.

I said no, 2 pizzas half and half.

Then he kept asking me to repeat the orders over at least 4 times, while never getting the order the way I asked for it.

He became argumentative saying I ordered 4 pizzas and putting the order in the way he wanted to do it.

When I said I only have 2 pizzas, then he put the phone down without…

On 5/1/2019, I placed a order for a pizza ( #394827), using the Domino official on line ordering system, placing my order with the dominos store in Kissimmee, Florida, behind the Fast gas station. they started the order around 2:30 pm, I watch the Tracking screen so I can notify our Solivita security guard, when the driver leaves the dominos store, the driver left around 3:00 pm, according to the tracker display screen, no sooner did I get off the phone with security guard, notifying him to expect the dominos pizza delivery driver to send him thru to my house.

As I returned to my computer and the dominos tracking screen displayed that my order had been delivered.

I know this not to be true since it takes 20 minutes to reach Solivita and the security guard had not called me to notify the…

I love the friendly personalities of dominos employees.

I may not know there names but they know what I want each time I visit the store.

Pleasant with a smile and greeting every time.

My issue is every time I go there and watch them make my pizza, I’ve never ever have seen any workers such as handlers, pizza maker, cashiers ever wash their hands.

I’ve seen the hand sink in view.

No one washes their hands.

Some have handles money, cash registers, wiped their brows, arms are hairy, workers multitasking and never ever wash theirs hands.

I’ve seen employees enter the bathroom and come right out so fast that I know no one could use the toilet so fast and they almost for sure didn’t have the time for hand washing.

I also know that restaurants has a policy for how to hand wash for so…

I ordered two gluten free pizzas from Domino's Pizza# 6183 in Covington Tn 38019 on 4/25/2019 as I normally do order from them .

I have ordered at least twice a week from them ranging from $30 and above on every order.

But this order was late, cold and burnt so hard that I could not eat it.

I called the store with my complaint and the so called manager told me that this type of crust is always like this.

I explained to her that I always order this type of pizza from them and have never had this to happen before and the manager hung up the phone on me while I was still talking.

I ordered online, #304366 server 0882 store 8148 My bill was $63.

53 + $ 5.

95 for delivery This is the worst pizza I have ever had.

It totally stressed me out that I got sick to my stomach.

That's all I have to say.

Pizza delivery to my hours for 10 years and suddenly told by the people there that I am out of their area 3 miles away.

Your commercial says you can get a large pizza at $7.

99 every day takeout .

I was shopping at ingles super market , on the back of the receipt was a coupon for domino's pizza stating buy 1 large pizza get another one free . when called to order my pizza the manager said he will not honor the coupon . how do you people stay open with this false advertising !!

I just had the worst Pizza in my life at the Kutztown Domino's in Kutztown, PA near the university on 4/19/19.

It was like eating a dry cracker with dry pepperoni on it.

I paid $8.

47 for this disaster.

You need some corporate oversight on this poor excuse for Domino's.

A refund would be totally appropriate.

Stan Galorenzo 201-953-4105 yelnats@mail.com

Yesterday 4/17/2019 I ordered 2 sandwiches for delivery.

It had to be a $12 minimum.

Plus delivery fee, plus a tip.

I spent $19.

I ordered the Philly steak sandwich which was all bread (although good bread), hardly any cheese and the cheese was burnt onto the bread, hardly any meat or vegetables.

What meat that was on the sandwich was only in the center.

It was pathetic.

I was hungry so I ate the meat off the bread and threw the bread away.

Thought about the $19 I spent on a crappy lunch and started to get irritated enough to send this email this morning.

I wasn't given a receipt but I do have the emails.

The total was $16.

45 Order# 288262 11:49 am.

I paid cash and a tip to the driver.

The Dominoes stores phone number is 972-608-2929.

My order was delivered to 5800 Granite…

0n 12-25-2018 I spent about $40.

00 dollars on a pizza deliver to my office.

A few times for different orders it was more.

I am not sure if the pizza normally cost that much or if it’s a special promotion that’s offer every blue moon or something but I believe I am being over charged.

A few time the drivers had forgotten the kind of 2-litter soda I wanted; but if I have enough I would make sure I left the driver a good tip.

Sometimes 7-10 dollar tip because I know gas isn’t cheap… Outside of that I never had any real problems from this deliver location.

Until December 25, 2018.

On this date I order 2 medium 2 topping pizza’s; initially I ordered 2medium 1 topping pizzas then I called the store to add to the order.

The exact order was for the 2medium 2toppings 1thin crust with…

call in order: they couldn't find it and then sent us out with the wrong order, there was approximately 5 Tiny broken pieces of chicken in the chicken finger order . while waiting for the New Order I watched everybody including the manager do money transactions credit card transactions and not one of them had on gloves or wash their hands while grabbing cheese pizza dough toppings with bare hands again including the manager the gentleman next to me asked for his money back.

I hate to complain about any business. but this is about food safety I didn't ask for my money back although I should have but there was many unhappy customers around me I didn't want to add fuel to the fire

I placed an order online.

Order Details Order #: 870573 Date: 04/14/2019 8:15PM It is now 10: 30 and I have not received my order.

The tracker shows it was delivered but that is not the case.

I called the store and I sat on hold the 1st time for approximately 40 mins.

I then hung up and called back, and am currently sitting on hold again for another 45 mins.

I will continue to hold just out of curiosity to see how long the store will leave a customer on hold, as I do not expect any satisfaction from your company at this point.

I have sent three instant messages but have received no response despite the statement that says they have my undivided attention.

This is horrible customer service.

It is bad enough my food was not delivered, but now I have to endure over an hour long hold…

Hi, Case-1, I have made an order on 3rd of March for my wife and I, it was 1 farm house ordered.

I was asked to wait for 1 hour and I waited for more than 2 hours but, I could not get the delivery at all.

Next day, again I called Domino's and ordered same again, I was asked to wait for 1 hour and I waited for 2-3 hours but I did not get the pizza.

I told them that I am very much frustrated and my wife also did not like it they said that we are sorry for the inconvenience.

They also told that, on the next order I am eligible to get a discount of 300.

00rs, and I will get a call back, I said okay but nothing happened.

Case-2, I went to Domino's yesterday on 13rd of April with my wife and I told them about my complaint and asked them to provide the discount but they have no any…

today I went to the dominos on washburn way in Klamath falls.

When I walked in, music was blaring so loud , it was hard to concentrate on the menu.

I ordered a pasta breadbowl and an Italian sandwhich.

I asked for double the meat and paid for it .

The young lady asked me four times what I ordered. each time I told her the same thing.

Even after taking my credit card she asked again what I ordered.

There were four guys in the back cussing very loudly at each other about a delivery.

It was very uncomfortable listening to them talk that way in front of customers.

After getting home I discovered that they did not double the meat and I fully expected that and had asked the guy who made the sandwhich when he gave it to me if he doubled the meat, he said he did.

My fault, I should have…

the manager was very rude to a disable person and that person is my mom name is Suzanne Schmidt and my name is Joshua Schmidt u can contact me at joshuaschmidt385@gmail.com and my phone number is 5636769766 the place said that it would take up to 45 minutes and the manager said when we try to do a complaint he said never call back and the pizza was cold and a little under cook but very rude sever please take care of this or please get a hold of me and the manager never said his name and the address is 1926 Brady street 52803 please fix this because this was the worst service we ever had!

I ordered a side order of Banana peppers, And they brought the wrong kind .

I know I have ordered Banana peppers before from them now there telling me they don't do side banana peppers!

And instead of offering my money back they want to Credit me .

No either bring me the banana peppers or my money.

I'll never order from them again.

get better people I never dealt with so much disrespect from these people I highly not recommend this place this place should be reported to cooperate after 5 times hung up the phone and lied that we never tip them smh I was so pissed off at these people and even come from a general manger so unprofessional plus they messed up our order and ontop of that they offer a discount to replaced something they made do not give them there service they do not deserve it screw dominos pizza we even called other dominos they suggested we should called cooperate on these people at first we have been ordering them since they moved there at the beginning they were great we have no problem all the sudden now we been having problem yess I could understand if it was 1 or 2 or even 3 times messed up things…

Ordered pizza n had it delivered when it was delivered they said by the way we dont deliver in ur area but we did it cuz were slow .

I left it at that started to eat my pizza n it was the total wrong order so I called n complained n they said they were sending a new order out so I waited an hour n still no pizza so I then called n they never had a pizza being sent out n was told to write a complaint online

I order lunch from Domino's Pizza shop on 146 Smith Street Brooklyn New York 11201.

I order Bread Stick and Chicken.

The chicken was not cook well.

Called them the lady said no one else complaint and I didn't say well done.

Who says well done for Hot wings.

She was very nasty.

Thought chicken is suppose to be cook before it given to the customer.

I wanted my money back she said no.

I didn't have no lunch.

I was not eating raw chicken.

Please handle this matter.

Tonight, April 1st at 6:15 pm my daughter ordered a Domino's pizza online.

The wait time was 57 to 67 minutes.

At 7:29 (on hold for 12 minutes) she called to find out what was going on.

The guy at Domino's answered with "We've had three people quit.

It's a 3 hour wait for pickups and a 4 hour wait for delivery" This is the THIRD time this year people have quit.

What is the issue with Domino's?

Why do people constantly quit?

They need to evaluate this location and find out what the heck is going on.

One more issue like this and we will o longer order from Domino's no matter where we happen to be.

We really enjoy their pizza but this is enough!!!

When i called and ordered the wait was an Hour once we got the pizza half of the pizza was correct I ordered I got the 2 cheese pizzas but my other 2 pizza were not correct I ordered 2 cheese and Pineapple but i only got one and the other one was cheese and Pineapple with ham but i didn't want nor asked for it and then when my mom call a girl answered the phone put her on hold then hung up so my mom tried again the girl said after she answered the phone said to another co worker "i don't know what to tell her" and then hung up but before that my mom asked to talk to a manager and then they hang up on her.

So again my mom proceeded to call them again so this time a guy answered the phone this time so my mom re ask to talk to the manager and he tells her "oh well there is no manager" then…

The store use 2017 coupon to falsely advertised and charge incorrect amounts.

I called corporate and made a complaint about a franchisee and was told someone would get back to me from that location well that never happened so why bother taking complaints at all I'm TOTALY DISGUSTED with the hole company No resolve or returned contact.

A simple apology from the manager would go a long way I guess they don't care about costumer service or satisfied patrons

Ordered 2 large specialty pizzas on 3-24-19 from the Graham, Wa.

98387 store and was very unhappy with the finished product.

One was the Memphis bbq pizza that had very little bbq sauce, minimum toppings, and very little cheese.

The second was the Meatza pizza that again had minimal topping and very little cheese.

The only positive was that they were on the 50% sale because in my opinion I only received half of the toppings.

I have order from this store several times and the last 2 times have been horrible.

It is doubtful that I will be returning .

I could have bought a store pizza and been happier.

Jeff Fowler