Dodge

.I have a new 2020 dodge gran caravan. VIN 2C4RDGCG0LR238860 have put about 400 miles on it. Van was adapted for wheelchair assistance. . The first time and thereafter when backing on an incline the transmission seems to slip or pulsates. Tried to check the trans fluid level but it is a dealer only item. I have tried since July 6th to have it "examined". Dealer is nonresponsive and the complaint department. You would not believe the path and response i have experience. Really poor in my estimation. I contacted the complaint dement on July 22nd +- and they have been very unresponsive. So far a waste of time.

When I call Chrysler Complaints I reach Detroit and am advised that the case handler (in Florida) is not at her desk and will call me back. Does not happen.

Dodge unwilling to help with replacing a faulty part in my 2015 Ram 2500 this part has gone bad twice in my truck and is a common problem with a lot of dodge trucks due to the cost of repairs for this part it is unacceptable for dodge to be un willing to help the customers. The part that is bad is there turbo Actuator.

I bought a 2016 Dodge Journey crossroad brand new in February of 2016. The car had 9 miles on it when we drove it off the lot. I have now had the car for 4 years and I thought buying a brand new car would be less of a headache then buying used. I was wrong!

The past 6 months have been nothing but 1 thing after another going wrong with this car. Had to have a new control module put in back in September because the car kept stalling going down the road and all the lights would come on.

The car had 60,000 miles on it at the time. Now it has 68,000 miles on it and it is making really horrible noises in the front when turning the wheel and stopping. I have a payment that is over 500 a month so taking the car to a garage to have it looked at and fixed is really hard and I don't feel that where…

I have blood cancer wanted to renew my lifetime warranty on 2009 challenger 45,000 miles ! customer service hung up on me very bellgerant towards me , sent them dr review on my cancer 4months ago . they told me don't care and cant reinstate warranty!

would please like review into this matter thank you!

The fix to the steering issue is to weld the adjustable bolt in place so it wont move. This prevents you from getting a front end alignment. 00 to do so. Then you would need to make another appointment after the alignment to have the weld replace.

Customer service says this is a dealer issue they will not take responsibility for their defective part.

To whom it may concern,

Re: Greenway Auto Group Address: 9051 E Colonial Dr, Orlando, FL 32817 Phone: (407) 347-4929 Products and Services: greenwaychryslerjeepdodge.net

Background: My 2009 Dodge Journey will not start. Based on research, there were indications that the root cause is associated to safety recall: Wireless Ignition Node (WIN) module. After contacting Greenway Dodge's service department, I was informed that towing expenses would be reimbursed based on the impact of the WIN module. At my own expense, my vehicle was towed to Greenway's service department on Wednesday, 7/3 by Chrysler Towing service(1.800.521.2779). After the tow truck left my house (~7PM), I spoke to a Greenway Service representative that evening who said they didn’t see the Vehicle. I drove down that evening…

I was involved in an accident on August 2018 and my air bags did not deploy. I was seriously injured and have numerous medical bills for which I think that Dodge Chrysler should be held responsible. If you would like to discuss this before July 25th please contact me at 256-476-7451 otherwise I will contact a lawyer.

My airbags have since been repaired by the dealership in Florence, al but I have several people including the ambulance driver who will attest to the fact that the airbags were obviously defective. I have contacted you company prior to this email to complain about the airbags and was told to get them checked and then I received a recall notice.

I am looking forward to hearing from you either by phone or my email is coljke@aol.com

Thank you

Kellehy Hampton

my 2015 ram 2500 was involved in a accident on July 2 , on July 3 I took the truck to get repaired . the shop told me that my steering box was bad , it needed replaced but it is not in stock the steering box is on back order.

so now it is July 18th , still no steering box . I have no idea when this steering box will get here.

We bought a new Jeep commander in 2007 with the lifetime power train warranty. We recently thought we were having transmission issues and when we called the dealer they said our warranty had been dropped because we missed the 10 year inspection.

We were in the dealer on July 2 of 2016 and nothing was mentioned about a warranty check coming up. We received no notification that we were about to lose our warranty from the dealer or Chrysler. It appears to me that something that important would be mailed out to a loyal jeep customer.

I have owned a lot of Jeeps, 1978 CJ, 1979 CJ 5, 1986 jeep Cherokee, 1994 Jeep Cherokee, 2000 Jeep Cherokee, 2001 Jeep Cherokee, and a 2007 Jeep Commander. I would think that Chrysler would have more loyalty to their loyal customers.

I have called customer…

AFTER BUYING MY 2009 DODGE AVENGER, AND OWNING IT SINCE 2009, I AM SO DISATISFIED WITH THE LIFETIME POWER TRAIN WARRANTY. PEOPLE BEWARE. THE DODGE COMPANY DOES NOT STAND BEHIND TIS WARRANTY. THEY ALSO ROLL IT INTO THE PRICE TO MAKE YOU THINK YOUR GETTIN A FREE WARRANTY.

I HAVE TAKEN MY CAR IN EVERY 3K MILES RELIGIOUSLEY, I HAVE DONE MY TUNE UPS ON TIME. I EVEN TOOK IT IN ON THE FIVE YEAR SHECK THEY REQUIRED. ON JANUARY 2019, MY MOTOR SEIZED UP. IT HAS 113K MILES ON THE CAR.

I HAD IT TOWED TO THE DODGE HOUSE IN COMMERCE TEXAS WHERE I WAS NOTIFIED THAT BECAUSE I DID NOT RECIEVE THE MAIL DODGE SENT TO ME STATING THAT THE 5 YEAR TUNE UP WAS NOT DONE. I KNEW THIS BECAUSE I HIT THE 100K MILE TUNE UP DONE IN YEAR 4.

NOT ONE TIME HAS ANYONE FROM DODGE ATTEMPTED TO CONTACT ME AND GIVEN ME A TRUE…

I cannot get my truck repaired locally for the emissions re call. talked to the manager here. and he keeps telling me that they don.t have the parts and I am to call weekly to see if they got the parts. he stated that so many people from phoenix come up here that they could not take my telephone no and call me when he gets the parts.

Well I lost my temper and told him that was BS. He then agreed to take my number call me when he gets the parts. This my first RAM and I do like it but this kind of treatment will make my go back to ford or gmc in next purchase.

My truck be in service about three weeks I still got service yet

Service at Crystal lake dodge located 5404 S Route31 Crystal Lake is horrible. The service department lies ,cheats and steals. brought truck in for service and warranty issues and this what they been going on since Jan 19,2019. They charged me approximately $800 for differential service and trans, but never did it.

(Scam me financial) They replaced the water pump supposedly under warranty, but I had coolant leak after repair. brought it back to them and I told the service department and Gary that the thermostat housing is leaking ,plus I still have a transmission problem.

They said they would replace the water pump again and thermostat housing, but only thermostat housing was replaced (scam warranty) they erased codes again on transmission and it is fine. I took my truck back there on…

I bought a brand new 2017 t/a I was under the impression that the hood was painted and the roof and trunk lid were wrapped.recently I noticed 2 small chip marks on the hood of my car revealing the color of the car

Dropped my truck off for $2,000 worth of service, but coolant message on dash stating low coolant before I even brought it into the Sanford, FL dealership. They did mult-point inspection, but listed the coolant level as good (green). When I got home I checked the mult-point inspection, so I called dealership and the advisor got the mechanic on the phone and he said just add distilled water.

Told him I only had water and he said that would work. I found out that regular water was bad. I then took it to Daytona Beach, FL dealership to have it flushed and replaced, but they did nothing with the coolant and changed the oil.

When I pointed that out to the service advisor in Daytona she didn’t return my text or phone call. No service at all.

I have filed a complaint months ago. we purchased a Ram with a scratch and it was supposed to be taken care of. we have not as of yet received a call and our salesman has left. He was the one that took the pictures of the scratch.

I think we are on file with you on our complaint. Now I am getting worried about the recall and we need an oil change. What if they do something to our vehicle for punishment for contacting you? They have changed general managers so many times I don't think anyone would recognize us even though we went in there every several months to complain.

Never again will we buy a Dodge Ram.

had a recall for the draglink. service said parts would be a couple of weeks , they call and I took it down there. Carlock of Tuscaloosa Alabama didn't replace anything they tight up the nut holding it together and welded the threads so the nut can't come off.

it may have stop the problem but I know it will cost more to have it repair in the future, when I ask about it, it would need to be cut off which a thread on nut doesn't need or I would need to grind off the weld. cheap a$$es

Vehicle was at dealership to be serviced for almost a month. Services listed on invoice that were not performed. Refused to correct problem after I paid deductible and AcadianaDodge suggested I do elsewhere to have repairs repaired. Vehicle was in worse condition than when I initiated dropped it to dealership.

Very disappointed and will seek legal action.

WHY DO I HAVE TO PAYOUT OF POCKET FOR A THERMOSTAT HOUSING THAT KEEPS CRACKING OPEN & LEAKING MY ANTI FREEZE EVERY 2 YEARS,YOU CANT DO BETTER THAN PLASTIC,THIS IS COSTLY & SHOULD BE ON YOUR RECALL LIST,IF BELTS GET WET ON MOTOR OR IF GARAGED A CHILD OR ANIMAL TASTES THE CONTENTS

I delivered my car to the Service center in Abu Dhabi for regular service 140000KM service schedule , and re, as usual, ceived it next day, 20 minutes later the car was overheated and engine coolant was all over the road, when the car was sent back to the dealer 1 hour after receiving it from maintenance I was told that there're 2 hoses (in & out heat hoses) are broken and

needs a replacement and was quoted close to 350$ for that, that all happened after 20 minutes from receiving the car from maintenance.. has been a very loyal to my Dodge Charger but if this is the kind of service I get then welcome to any other car

my truck blow motor on 3/23/19 in Fl, towed to dealer in Ga. we spent 2 nights befor able to rent car to drive home to NY. called Chrysler customer assistance 3/28/19 Thursday gave all imfo. case manager called me after 5 pm on Friday 3/29/19.

I qustioned about rental car @ how to get my truck back when repaired [I live about 900 miles away] she said she had to check if was under warranty and would call me back on Monday. [Icomplanded as it was already a week without a car] on wensday 4/3/19 I called the complaint line [do to no call] wanting a superviser and transfored to my case manager [that did not want to speak to anymore] I asked for her supperviser.

was toled my case did not warrant a supperviser. I called the help line 2/3 more times same thing. still waiting for call

Very rude manager. There wass a young lady on a personal call, or so I thought. I asked her several times if she could send assistance over to refrigerators. Each time she smiled politely, gave me the "one moment" hand gesture and continued her call. ' I then went to the service desk to request a manager because I had been in the store for over a half our waiting on this young lady. The male manager said he would assist. I said thank you.

Then I explained the sale associate was on the phone. He became irate, screaming and yelling about "not appreciating me accusing his sales person."

I left all merchandise at that store, walked out and am filing this formal complaint. This all happened 3/14/19 at the Mayfield store roughly around 10 to 10:30 AM.

I sent my daughter to the Mentor store…

Keeping a car for 3 days to solve a key fob issue is unacceptable.

I purchased a 2018 Durango back at the end of October or beginning of November 2018. After purchasing the Durango, I decided that I didn't need some of the extras that I purchased. So I contacted Calvin Pham to cancel the extras that ended up being about $10,380.

Calvin told up that even though we canceled the extras within a week a purchase the refund may take a few billing cycles before we would see the refund. So in January 2019 I emailed him back and asked where is the refund?

And to make sure that the refund would be $10,380 plus some interest that was added to our total purchase. He said again give it a another cycle. Well another cycle came and no refund. We didn't get our refund until February 16.

But we were only refunded $9,485. When I saw this I emailed Calvin and aske why…

I took my 2014 Dodge Challenger in to White Chrysler Jeep Dodge Ram in Roanoke Rapids NC on February 28th to have repair work done. (rear main seal, 2 front calipers and drivers seat track) As of today March 14, 2019 I still do not have my car back and they can't tell me when its going to be finished. This is ridiculous.

I haven't been given anything to drive other than a rental car for 5 days and that was from the extended warranty I purchased when I bought my car from there. I own a Dodge Challenger and a Ram truck.

The only thing I've gotten from owning these 2 vehicles is numerous recalls and horrible customer service. The service I'm receiving is unacceptable and something needs to be done now.

I purchased a card for free services from a local dealer, Allen Samuels 1421 e 30th Hutchinson Ks. 67502 I bought 10 of them has they seemed like a good deal and figured it was a way to get me in the store which is alright.

Has I went to use them they had several excuses why the would not honor them like they were not to be sold past a certain date the people kept the money etc. All of these excuses are not my problem they are there's and it is leaving a bad taste in my mouth for dodge products and especially this dealership.

I have bought several Mopar vehicles and am currently driving a 2015 Dodge Ram 2500 diesel this is the truck of my preference and the Grand Cherokee is the suv i like. This is going to make it impossible to buy another Mopar product from this dealer or maybe any…

we went to fletcher dodge in Jonesboro ark. to get recall done on ram truck we took our son who is legally blind and they humiliated him he was looking to possibly get a truck for his wife...…… we just wanted a slight estimate on what maybe they could do and they pulled the one truck out for him to drive and he is legally blind..... they even tried to get him to fill out credit report without knowing if he might be able to make payments he just wanted slight estimate and got third degree

and 20 to 40 minutes later is comes back on . since then it has happened on the freeway 3 times and in street traffic 5 times with 3 nearly accidents . The most recent time was this past Tuesday it turned off on me and car hit the back of my bumper as I was trying to get over .

I looked up the problem and is says that something about the Throttle. And that the car will re set itself I'm writing because this is a huge safety issue I have looked it up on the internet and many others have had this issue .

My concern is that is there recall concerning this problem ?

also if this is a known problem why would CarMax sell a car in this condition ? please Help Thank you Ayinda Johnson . com

) for my 100,000 mile check up. I was told this service included; Brake fluid exchange, Coolant fluid change, new spark plugs, replace air conditioner filter, replace cabin filter, rotate the tires, four wheel alignment, plus I requested an oil change.

I sat in the customer lounge for about 3 hours. 56 (most of which was labor), received my receipt and waited for my vehicle to be brought out. While waiting, I read over my receipt and noticed that the oil change was not done.

I informed my service advisor so he took my car back and within 20 minutes, he again informed me that my car is ready. Did they really change the oil? They didn't put the reminder sticker on my windshield. I'm not sure if the job was done.

Over the next few days, I noticed that my alignment just didn't feel right.…

Dear in charge ,

I am the user of a Dodge Durango (1C4RDHAG8GC483106)

I recently faced the problem of having engine oil in the coolant reservoir , meaning there is a mix between Oil and coolant some where in or around the engine

I submitted the vehicle twice on the 26th of January & 2nd of February to the Dodge service department "United Motors" in Dammam / Saudi Arabia ,

The vehicle is still coming with the same problem , oil and coolant are mixing

I attached two service repair orders indicating the above

I kindly need from you to take the necessary action advising the local agent

Last week the motor went I brought to Atlantic Dodge in West Islip New York where I purchased it. They took the valve covers off & discovered sludge & water mix in oil. They told me I need a new motor.

I change my oil when message appears on menu board I will attach picture dealer sent me. 00 because my warranty expired on December 20 2018. I feel that with low miles this shouldn't happen & you should stand behind your product.

This experience is leaving me with a bad taste in my mouth, I won't be doing business with this dealership anymore after I purchased 2 vehicles from them, In fact if you don't stand by your product & do the right thing i'll never buy a Chrysler Dodge vehicle again & i'll let family & friends know what kind of experience I had through social media

VIN# 3C6UR5DL6EG311578. I HAD MY TRUCK IN FOR A STRANGE NOISE IN THE ENGINE COMPARTMENT AT TWO DIFFERENT DEALER SHIPS WITH NO RESULTS. STAR CASE # 101336192 ISSUED. I'VE CALLED, EMAILED BROWNING DODGE WHERE I HAVE ALWAYS TAKEN MY TRUCK FOR SERVICE AND CAN'T GET A RESPONSE. JUST THE RUN AROUND.

I REALLY LOVE MY RAM TRUCK BUT AM WORRIED THAT I MIGHT BREAK DOWN ON THE ROAD SOMEWHERE WHILE OUT RV-ING OR VACATIONING. DO I HAVE A LEMON??? I'VE BEEN REPORTING THIS NOISE ISSUE FOR OVER FOUR MONTHS NOW. PLEASE LOOK INTO THIS AND ADVISE. THANKS. STEVE LOOP. 909-590-0241. THANKS.

7l Hemi) took my truck in for a manifold gasket leak got it fixed but after I left before I got home my check engine light came on misfire #3 cylinder replaced spark plugs and coil pack still had the problem took it to the dealer come to find out that it needed a new cam and lifters.

I was told that this is a common problem (same as breaking manifold bolts which has been replaced twice since I bought it). If the cam and lifter is such a common problem how come there is not a recall to fix the problem instead of having your customers fork out on an average $4000 dollars to repair a problem that this company already knows about.

Me personally i think the company really dont look at these complaints or just dont care about there customers.

I have been trying to schedule an appointment for recalls and can't get anyone at Flagler Dodge jeep to call back to schedule. I requested a manager and they are not picking up... what gives .. if the service on the vehicle is as bad as their scheduling your company is in serious trouble. totally frustrated.

sitting on recalls and they can care less

I bought a 2016 Dodge Grand Caravan a little over a year ago. I paid way too much for it because I am a divorce woman of 6 kids and it is an absolute need for transportation. I have worked very hard all my life and my ex husband pays nothing to help support these kids.

Well I'm not going to draw this out . My van was running horribly I change the oil on time very time, I serviced the transmission on time and now I have 80k miles on this and the transmission has internal issues I take it to the dealership to look at it and

they want $850 just to do a tear down on it and see what's wrong with it!!!! I don't have $850 just laying around ! I can not drive it and its my only means of transportation! I have to ask for rides from people or pay a uber or lyft to get my kids to daycare and me to…

***TOOK MY DODGE DURANGO FOR A OIL CHANGE TO THE DEALER . WHEN I PICKED IT UP IT HAD CHECK ENGINE LIGHT ON I ASKED THEM TO FIX WHATEVER HAD HAPPENED TO MY CAR THEY CLAIMED THEY DIDN'T HAVE A TECH AVAIL TO COME BACK & THEY WOULD TAKE CARE OF IT .

00 TO FIX WHAT THEY BROKE . THEN TOOK IT TO ANOTHER MOSS BROS DODGE DEALER TO GET IT FIXED AFTER NOT GETTING ANYWHEE WITH THE MONTCLAIR DODGE DEALERSHIP. AND THAT WAS WORST THEY KEPT MY CAR FOR 6 WEEKS AND CAME BACK TO SAY NOW I NEEDED A COMPLETE MOTOR REPLACEMENT WHEN I HAD NEVER EVEN EXPERIENCED A PROBLEM WITH MY SUV AFTER MANY ATTMPTS I FINALLY GOT MY SUV BACK PAID MORE $$$$$ GOT IN WORSE CONDITION AND

STILL DON'T HAVE A WORKING CAR HORRIBLE experience !!!!!!!!!!!!!!!!!!!!!!!!!!!

I have a 2008 Dodge Caliber that the electronic throttle light came on and I call Christmas Eve day to find out if this was something I should be worried about. I was told as long as it did not affect the driving not to worry. Just watch it.

(Service department was closing at 12:00 Jim Cogdill Dodge Knoxville TN. On Christmas Day my car started losing power and missing very bad. I waited till Wednesday the day after Christmas and tried to make it to the dealership and could not.

My car would not hold power and became hard to control along with missing. I had to go to an outside repair shop and have this replaced. My 4 year old was in my car and I could not take the chance of getting stranded.

It is my understanding with my life time warranty that the electronic throttle should be covered.…

Dash Lights, Moss Brothers In San Bernardino, Ca Refuses To Fix, Told Me To Go Someplace Else, Rude! Contacted The BAR Also Aug 18- Dec-18 Justin Service Advisor/Manager Dodge Nitro Less Than 72000 Miles

have waited 4 months for a set of keys to 2016 ram van service people have no desire to help - its Fiats fault no one will even try to solve problem

at the time i had 167000 miles i never received a letter about recall the rep. 00 dollars later they said it was the head so i called dodge hot line i was told they could not help me i was told i was not dodge friendly i own a 1999 dodge 2500 pick up 2006 dodge caliber they said they were not new all my dodges are great i use my journey every day to go to work still runs good my inspection is up my vin number is 3d4phifg4bt568116 all my information is their PLEASE HELP THANK YOU EUGENE SERVELLI MY NEXT NEW CAR WILL BE A DODGE

dealership says you voided my lifetime warranty. I want to talk to some one about this. I think I am getting the runaround. Hendrick dodge looked at my truck on 11/19/2018.

I have a dodge ram 1500 it is a 2016 with 20,000 miles on it and every so often when coming to a stop the truck seems to buck almost as if someone rear ended me . I please help the mechanic tells me that the tranny seems to be fine but this problem is always happening.

I have been a dodge and jeep person since 1999 now I have 2016 dodge 1500 your parts warehouse will not stock the parts to do any repairs on units sold. I will never buy another product from this company or tell anyone else. This company has gone down hill since has left America.

97000 miles and engine is squealing. All maintenance done up to point. M

well I bought a 2019 dodge ram rebel at west herr dodge on southwestern blvd. orchard park ny on 8/31/18 well long story short went my daughters 3 miles down the to show off my new rebel and spotted dings in my hood I called them and they said they fix it look like new!!!

well today i took it in they had a guy there that only could get one dent out and could not get thr other one out and gave me douch up paint well so much for that!!! 71 AND THIS IS HOW THERE GOING TO TREAT THERE CUSTOMER!!!!!!

i WASNOT THERE TO ARGUE WITH THEM SO I SAID OKAY I LEFT. ALL I WANTED WAS WHAT THEY PROMISED AND THAT WAS DON'T WORRY WE WILL FIX IT!!! LOOK JUST BETWEEN MY FAMILY WE BOUGHT 7 VEHICLES THERE AND THE ONLY THING THEY WORRY ABOUT IS MONEY WELL ITS TIME TO PUT A STOP TO THI BULL AND I THINK I CAN FIND…

We made and appointment at South pointe dodg, Tulsa, OK for a factory recall. Was told would not take more than 1 hour. We came back 2 hours later they have not started. We said we will reschedule and was told no will only take 10 minutes .

More than 1 hour later we are still waiting. Not good and will let everyone know not to use them

Set up an appointment thru the Ram Air Bag recall. Spoke with service department manager of Putnam Burlingame Dodge, 3 California Dr. and asked how long to complete. Response: 1/2 a day. We set up an appointment and arrived early.

signed in and explained "I am on foot and that i would be back in 4-5 hours, and explained i lived too far away for shuttle service When i returned, I noticed the vehicle was still parked where I had left it. I spent 4-1/2 hours walking around only to return and find they have done absolutely nothing.

I am so disappointed with Putnam Dodge..... and ironically had a similar experience with Putnam GMC when I had a GM recall several years ago. This dealership just does not learn from lessons learned.

On 7/18/2018 while pulling a horse trailer with my 2014 Dodge Ram it overheated, lost power steering and then lost power. As I limped off the freeway, six hours from home, my pickup died on the side of the road in Osburn, Idaho.

People in Osburn were fabulous helping me find a repair shop and tow truck but none worked for my situation, they put my horses and dog in their back yards and took care of me. After three phone calls to Dave Smith of Kellogg, Idaho the service representative said if I could get my truck there they would repair it.

They did in 4 hours. What happened was a defective, recalled water pump failed causing the idler pulley to break and the fan belt to be ruined. 50 for the fan belt and labor. I went on to Kalispell, Montana smelling antifreeze the whole way figuring it…

My complaint is about my sons car a 2009 Dodge Challenger bought In sept 2009 at jack phalanx dealer on Ogden ave in Berwyn. The car had no vin number it was the first one made huh. Nothing but trouble trouble trouble.

He took to dodge now in countryside Illinois with a noise they charged him five thousand and wanted more money cuz they are stupid fuckin idiots. Oh they gave my son eight thousand but he cannot buy a car cuz this shit made me 71 year old mother and him left without a car and he lost his job.

We walk now and are fuckin dying just to get food and so forth. Those idiots made us nuts. They could not find a noise in a car with only 41,000 miles. Dodge sucks big time. Oh they would give car back but unfixed correct so we had no money left to fix.

I'm sick should hv took car to…

I have come to fine that my 2016 Jeep Patriot, which was purchased October 2016 has internal damage to its bumper that is rusted as well. I was hit on my drivers side rear bumper. When my car arrived at the shop and bumper removed they came to find the internal damage that was not due to the accident reported. Im worried that this damage was already done at the time of sale due to the fact that the bumper had no other obvious damage to that area. Would you all please contact me back Rachel Jacobs 314-702-0747. Thanks

P.S. could you send me an email link so I could upload the images from my cell?