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Denny's

3.5
386 complaints

Address

203 East Main Street, Spartanburg, South Carolina 29319

Complaints

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Morton Howard jr

Apr 1, 2015
0

when I came back I asked her why I had to wear a shirt when she doesn't wear a hairnet she handles food she should have a hairnet. on one of my eggs,not funny. I asked her Why there's a hair on my egg.

I told her I would like a Nother egg only is fine. The manager came back started Give me dirty looks lecturing me pointing at me lecturing me on yelling at his waitress I did not Yell at her. I am very hard of hearing I can't hear I talk loud but I don't yell.

which means she told them my conversation with her about them having to wear hairnets. That was their resolution of my conversation about hairnets, was putting a hair in my food that my friend is very unethical. I wish no recourse I wish no compensation merely making you aware of the fact that this manager is bad news.

Not to…

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Morton Howard jr

Apr 1, 2015
0

when I came back I asked her why I had to wear a shirt when she doesn't wear a hairnet she handles food she should have a hairnet. on one of my eggs,not funny. I asked her Why there's a hair on my egg.

I told her I would like a Nother egg only is fine. The manager came back started Give me dirty looks lecturing me pointing at me lecturing me on yelling at his waitress I did not Yell at her. I am very hard of hearing I can't hear I talk loud but I don't yell.

which means she told them my conversation with her about them having to wear hairnets. That was their resolution of my conversation about hairnets, was putting a hair in my food that my friend is very unethical. I wish no recourse I wish no compensation merely making you aware of the fact that this manager is bad news.

Not to…

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Linnea Emigh

Apr 1, 2015
0

My husband and daughter played the claw machine at the Bloomington, IN restaurant, putting $10 in (which the machine guaranteed would give them unlimited tries until they got a toy). They grabbed the frog toy many times, but the claw dropped it and eventually turned off.

The waitress told us they didn't have a key, so she couldn't just give my daughter the frog, but she also couldn't refund my husband's $10. All of this would have been fine, if the machine wasn't a 'Play it or Buy it' machine.

We bought the toy, but never received it.

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Grace rawles

Mar 31, 2015
0

I took my aunt there for dinner. I go there regularly at least twice a month. E was awesome but the sirloin steak dinner was bad, so I asked to talk to the manager to get at least a discount but was told to me by another server that 15% of aarp that I already have was the only discount amount allowed.

Jo Ann the manager never even came up front to tell me nothing. I am a very unsatisfied customer. 3/31/15 restaurant #7961 time 5:43:04 order #566170

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Bill

Mar 31, 2015
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On or about 30 March 2015, my wife and I stopped in to the Denny's restaurant located on I35E, Lewisville, Texas. We have visited many Denny's establishments over the years, and have received good, bad, and mediocre service at just about all of them.

However the service at this particular location requires my time to comment not only to corporate but I will also copy this to their Facebook page! When we first arrived we were probably the third or fourth party to be seated so there was no wait time.

This was about the only good thing I can say about our visit. We were asked for our drink order which was coffee with creamer and ice water, ( for each of us). When the waitress returned with our drinks we placed our order of an appetizer plate, cheese quesedila, cheese sticks, and onion…

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jan cicatello

Mar 29, 2015
0

Can someone please fix the WIFI in dennys please. It's been 3 days now. Other dennys in the vicinity are also out. Hamburg and orchard park, NY. Thank you.

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Phil Laliberte

Mar 29, 2015
0

Every thing was (great) as it is every Sunday after Church we go to Denny"s in Leesburg Florida 34748. We have been going there for along time, But to day on the way out the cashier asked me how i was doing and was every thing ok, i said back to her just great just like all the times we get great service/food.

I then asked how was she doing? she said on its all most time for me to go home my feet and legs hurt/Tired. I looked down at the floor and (GUESS WHAT) where this poor women had to stand for i have no idea for how long.

THERE WAS NO RUBBER MAT FOR HER TO STAND ON, To me this is outrages to have a person Woman/Man stand there for a long time, AND yes it must be a long time she is there from the time we go in to the time we go out. Please have the Manger get a rubber matt for…

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Susannah Junkins

Mar 29, 2015
0

After a night out with friends we went the Vincennes Denny's to eat. Not busy yet, we had to wait to be seated at a dirty booth and then waited for server for another 10 minutes. After sever came and took drink order it took 15 minutes to receive those.

Which were not even correct. Server then took order and we waited for over an hour for food. We noted trays of food sitting in window from kitchen to be served to customers had been sitting there 25 minutes. To our surprise it was our food!!

It was cold and like rubber!! No refills on drinks were offered!!! Our server was HORRIBLE and RUDE!!!!! We complained and she rolled her eyes and went about her business for 10 minutes before coming back to fix the problems.

Just ridiculous that we wasted over 2 hours to NOT eat anything!!! Sadly we…

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Andrew Boczer

Mar 29, 2015
0

Waited over 45 mins for the food and half of the food was cold. New port Richey dennys is horrible.

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Nichole Kacsur

Mar 29, 2015
0

I went to Denny's in Allentown off of airport rd. to celebrate my sons 11th birthday. I brought a cake, asked if they could bring it to the table after we eat. Most restaurants will and sing as well. We ordered, ate, and waited.

Waitress was busy but motioned as if we could wait she would bring it. We were there 3hrs all together, until we asked for cake and she said she couldn't do it. We still had not even gotten a check.

I was mad and went to pay. They couldn't find our check, I paid another bill, then they found mine and I paid difference owed from correct bill. I believe mgr was the one who took the money. As I complained about my sons birthday surprise being ruined he never even apologized.

I paid $63 and was very unsatisfied and quite angry. An apology and some discount would…

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Elaine Ingerson

Mar 28, 2015
0

The food was horrible! 00 for becoming ill as soon as we left! We both had hard stomach cramps and then we both became very ill! We did not enjoy the experience at all!

Also ,it took a long time to check out when leaving. I had a club sandwich with very little bacon,lettuce,and tomatoes. My friend had ordered a southwestern dish and he said it lacked flavor and was served cold . We ate in Fredonia,NY.

WE both felt the prices were too high for the quality of food and both of said we would not return. We both felt we could have ate at Wendy Restaurant and had better food.

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Yollanda

Mar 28, 2015
0

There were 8 of us total that had a really bad experience. Our party got seated and our server took our drink order. 20 minutes later another party got seated, (during this time our server is getting our drinks )the other party was done eating we just got a our drinks and our waiter was taking our order.

Then about 30 minutes later our order comes out. My child did not get her meal. Why you ask, the cook did not make it. So we now wait for her meal to come out. Needless to say that all of our meals did not come out together.

So some of our party was almost done eating and other were starting to eat. As we are waiting, all of the servers are talking in one group, dancing around having a good time, and this fat waitress starts flirting with my husband.

Now I am pissed about the whole…

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Mary Johnson

Mar 27, 2015
0

Have not been to Denny's in years. Now I know why. My visit was in Des Moines, Wa. The highlight of the visit was the very sweet waitress. I had a sticky menu. Season fries were cold. Never received water my husband requested. Chicken strip, very dry.

Order no tomatoes in the super bird, received tomatoes. And talk about an old, tired building! I predict the end of Denny's if you don't take a serious look at your business.

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James A. Nye

Mar 25, 2015
0

This facility is located/ connected to the Fly J Travel Plaza in Carlisle, PA. At around 10pm local, decided to go inside and get bite to eat. Longer than normal wait to get seated. There where approximately 10 to 15 patrons.

Was supplied with coffee and water and order was taken. As my visit extended, there was a surge in patrons. Of the five employee's there, this was based on name tags present, only one was trying to accommodate all the tables.

Dirty dishes where piled up on lunch counter and on several tables. Several patrons upon trying to leave where left standing at cashier counter for 10-20 minutes while that individual was standing behind service counter talking and enjoying a beverage.

Two tables near myself where concerned that it was taking so long to get service and then their…

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Dha Unicor

Mar 24, 2015
0

We live in Thousand Palms and enjoy the convenience of your Denny's #6863 on Varner.

However, you only have shade cloth on your windows and our desert sun is way too hot for this thin covering. When the servers pull down this shade cloth the sun still hits you directly in the face for your entire meal. m. in the afternoon.

Without blinds we won't be eating at this Denny's until winter. We are already 90 degrees in this area, with bright sun hitting directly on the entire row of booth seats in this restaurant.

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Heather Tumlinson

Mar 24, 2015
0

This Denny's restaurant on 27960 Southwest Freeway Rosenberg Tx 77471- is in not such a great location BUT they are often VERY busy; mostly any hour of the day and week. I haven't had really any issues with the service, just the place itself. It is sooo terrible.

Run down, and needs a remodel. The ceiling is nasty, cushions on the seats are falling apart, and the walls are yellow amongst other issues. I took pictures if you would like me to email them! PLEASE help this place!!!

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Scott & Wendy Davis

Mar 23, 2015
0

We love our neighborhood Denny's due to the excellent service we are given from Jamie Lee. She always makes us feel special with be Bright Attitude. This young lady is a real asset to your company.

However While we were at this location Sunday 03/22/15 It was the first time being there during a shift change. We felt very uncomfortable due to the fact of a young lady named Sonya speaking negatively about Jamie Lee and made it very clear she didn't care who herd it.

Complaining Jamie Lee doesn't do side work. The other lady that was talking with her tried to make it clear Jamie works hard but she just kept on complaining. Jamie came and asked us what was wrong (she could see it in our face we wernt happy) She asked the ladies to please keep it down her regulars didn't like the…

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Mike Yoos

Mar 22, 2015
0

Ordered kids breakfast chocolate pancakes with bacon and a side of scrambled eggs, no eggs with meal, hot chocolate didnt have whipped cream as had in previous trips , ordered a meal to go , ultimate omelete and left my nine year old at the table with my coffee while we were waiting i paid the bill, turned around to see bus boy take my coffee, waited additional 15 minutes for replacement coffee , then

no spoon and no cream, totally frustrated by this terrible service, will be choosing a different company for our dining from now on. Cant give you the ticket number cause i wasnt given the receipt, but was at the dennys on north central express way in mckinney texas.

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teresa jeffries

Mar 22, 2015
0

My husband went to dennys this morning at approximately 7:30 22 March for breakfast at the restaurant in starkville Mississippi location. He said there was only 2 customers there so he thought quick service. It took 20 minutes to get waited on, coffee was cold ,hash browns were burned, eggs were cold, and sausage was inedible.

No waitress would come back to see if anything was ok and when he paid and told them how bad it was, they told him "whatever". We had heard this place was bad but couldn't believe it. Now we do. We won't go back.

Someone really needs to look into how this place is being run.

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Susie

Mar 21, 2015
0

00 tip. 00 isn't enough tip for her then I will take my business else where and make sure my family and friends do to. Once we had to wait till she came in from outside smoking to get our food that was setting up there waiting for her to bring it to us.

The place of business was Denny's at 41 Heather Ln, Perryville, MD 21903.

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Brenda Henderson

Mar 21, 2015
0

I waited 45 minutes for my food and still did not get my food. It was only 3 customers at the restaurant and the employees was eating before the customers. The employees was constantly playing instead of cooking the food.

I got up and left because service was very poor and the manager cannot control her shift.

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Stephanie chambers

Mar 20, 2015
0

My boyfriend and I went to Denny's on brewerton rd/ route 11 in Mattydale NY ordering to go. A few minutes into being there, a cop and two men walked in and she started talking to the cashier/ waitress, explaining the situation. The waitress then called over the manager at the time (Tina) and the cop then also explained to her that the two men were traveling all the way from Canada and were just involved in an accident on the highway caused by a drunk driver. They had suitcases with them and their car was now totaled, they had no where to go for the time being so she was kindly asking the manager if they could stay inside Dennys for about 3 or more hours to sort everything out.

Tina refused the cops request, saying that if someone was to ask why they are there for so long it would put her…

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Taylor

Mar 19, 2015
0

I had the worst server of my life at Dennys in Cameron Park CA. His name was Trevor. He was the most unfriendly rude server I have ever had. Didn't smile once, didn't ask how my day was going or tried to be talkative.

He brought out food and walked away. He came over to my table and said "you good" I have never once heard a server say that to a customer. You say "how is the food tasting? everything okay? is there anything else I can get you not "you good".

I was very disappointed with the service and will not be coming back again.

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becky

Mar 16, 2015
0

Went to try the hot sizzleing filly steak breakfast when it came it ws cold cheese already thick from cold did not cover plate as it shows this was at centralia wa. we not go back we always go to the one in chehalis wa so we know how hot and how much is surpost to be on plate. Thank you

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becky

Mar 15, 2015
0

Took 8 min to just get water, then finally we ordered we both were trying the new sizzling filly steak. When we got it, no sizzle was cold, you ever eat cold cheese an peppers with cold eggs, yak. This was at Centralia as we always eat at Chehalis Dennys.

Now I am done with centralia. The plate were not only cold bet there was not a cup full on each plate, nothing like on tv. Sorry!

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Kristi Vik

Mar 13, 2015
0

I went to Dennys in Apopka. They had nothing that they offered on the menu, avacodo, mushrooms, etc... The manager wasn't even a where of it. I ordered clamp chowder, it was very waterI went to Dennys in Apopka. It took over 40 min.

For my mom and daughter to get chx. Fingers. They had nothing that they offered on the menu, avacodo, mushrooms, etc... The manager wasn't even a where of it. I ordered clamp chowder, it was very watery. The manager said, that's how he thought it was supposed to be.

Steve the manager was very unprofessional. The server Sabrina was training someone, and complained to us and all her tables about her. This was the worst experience. We will not be returning! y. The manager said, that's how he thought it was supposed to be.

Steve the manager was very…

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Vicki hayes

Mar 13, 2015
0

On Wednesday nite 3/11/15 around 8:30 pm. Me and a friend went into Denny's to have some dinner. Immediately when we walked in, no one greeted us At All.

Finally a lady sat us down, when gave us our menus she just dropped them on the table and walked away. It took her 5-10 minutes before she even asked for our order or drinks. The whole time it just felt like we were bothering her and she really didn't want to serve us.

I ordered a appetizer, a quesadilla it was not good at all more vegetables then meat. The food was at least hot. We received our entree and it was OK very greasy(southwest skillet). Server did not check to see if we needed anything or if we were pleased with our meal, did not offer to refill drinks. Awful customer service.

I know how to treat customers I used to be a…

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Khristabel Vasquez

Mar 12, 2015
0

My husband daughter grandbaby and I went to eat at dennys on university dr in Huntsville Al when asked for a high chair I waa told to sit the baby ona chair because they didn't trust high chairs eggs were not cooked right they were still raw potatos were not cooked thruly sausage was cold the waitress didn't even ask if we wanted a refill on our drinks or coffee and to topit off we were being rushed to hurry up and pay never eeating there again thats for sure. ..

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Ted Klink

Mar 8, 2015
0

Went to Marion Ohio Denny's at 1:00 pm. We ordered at 1:10, 2 pancakes and a value slam dinner. 45min. we have been having problems not only at Marions but also at Mansfield, which has a attitude problem. Sorry, NO MORE DENNY'S. Have a great day.

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Wayne Bertrand

Mar 4, 2015
0

Took my wife and I 20 minutes before we got our drinks. While waiting for our food, we witnessed a customer trying to speak to a manager after sending her food back twice. (potatoes were hard and uncooked). She wasn't making a big issue out of it until the plate was sent back to her the same way. Then she walked up to speak to the manager, and he yelled from the kitchen and told her he was the only one cooking and he was the manager. She then stated that she had asked to speak to him, he then yelled at her and told her to pay her tab and leave. By this time we get our food, mine was highly over cooked and my wifes was ice cold.

I didn't dare say anything, as if he would have yelled at me like he did her. It wouldn't have been pretty. He then walked out into the dining area and yelled at…

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marvin kimbrell

Mar 3, 2015
0

went to have breakfast at location at 8734 at 205 nugget drive sparks Nevada. 89431 They wanted to seat us next to a table with 5 or 6 men having a meeting. we ask for a table that was quite.

The person tried to seat us only one table away. We walked several tables away to a more quite table. Then we heard the staff asking why we were sitting there. One said to the other we wanted to sit there.

Then the manager ask the same thing to his staff where we could hear. There were only three or four tables occupied. Before they took our order we almost got up and left. We were thinking who would to set close a table 5 0r 6 men having sales meting.

The food was not that good, the toast was cold, we never got an offer of more coffee until it was time for us to leave. We eat at Denny's a lot, but…

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Debra Sposito

Feb 23, 2015
0

I live in Sharpsville Pa, I am a regular customer @ the Hermitage Pa. Denny's. Overall service is good. The wait staff and cooks have always treated me well. My problem is the manager. This man, ( name is John) has not only degraded his fellow manager's but has been downright rude and obnoxious to his wait staff /cooks.

He follows certain waitresses around, creating a sexist workplace, many have seen him degrading the women. He has been too forward to one particular employee, I believe she is in her 20's and is very pretty, I am not the only witness to him talking too personal and I believe she could end up a sexual victim.

I do not agree with his code of ethics, he does not respect his peers at all, and I do not think he should be sitting in a position of authority if he's constantly…

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Mike shaffer

Feb 22, 2015
0

Went to meet son and wife for my b- day breakfast with daughter and girlfriend . had to get another chair. By the way ,was not busy. Waited for ever to get coffee and Orange juice was ordered and was told after food arrived that they were OUT OF OJ,ARE YOU KIDDING.

Oh also didn't get silverware till after we got food. Had to stir coffee with plastic straw! Got almost all of our order. Had to wait on toast ,tortillas and silverware. Manager ask how we were and when we told her about OJ she looked dumbfounded and said she will check for us.

Came back and said OJ WAS still frozen. 00 off for inconvenience. We looked at Bill and the OJ we…

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donna devalkeneer

Feb 22, 2015
0

Just a few hours ago I was almost shot by the police over a dirty bathroom. Early this am friends and I met up at Denny's.. store # 7873 address 108 college st. se Lacy, Wa 98503 and I arrived first.

Since I arrived first I used that time to use the bathroom. When I walked in the restroom it was vile; urine, food, caked on human droppings and tp all over the pace. The bathroom was in rough shape and had not been cleaned.

I had to squat to relieve myself and use my shoed foot to flush toilet. piss every where.. Any who there is a sign that tells you to notify manger if bathroom is dirty and I did so nicely. Rachel the manager did not like my confronting about the bathroom, she became curt and made her way to the restroom.

Only to return moments later accusing me of breaking an item. again,…

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E Palace

Feb 19, 2015
0

Enclosed you will find a copy of my “birthday event” at one of your locations. My husband and I went to your location at 3832 Blue Ridge Cutoff, Kansas City MO. 64133, on February 17, 2015 at about 6:45:00pm. I got out of my truck and when I stepped to close the door, I slipped and fall between the truck and the door, hitting my back on the footing of the truck door entrance.

When I looked down, I saw a clear sheet of ice on the parking lot where we parked. My husband helped me up and we went inside Denny’s. I told the manager that I fell outside, in the icy parking lot.

A person folding utensils into napkins asked if I was okay, I said it scared me. I informed them that maybe they should put some de-icer out and she said she would take care of it. We were to be seated, we ask for a booth…

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Anonymous

Feb 16, 2015
0

I seriously love dennys but when im budgeting every dollar for a trip im taking and dennys suprises me with $2.65 for a small glaas of milk & i had 2 of them. Just felt like i got ripped off since for one more dollar i could have bought a gallon

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Anonymous

Feb 16, 2015
0

I was in your restaurant in Anderson SC appx 1 week ago and ordered a meat ball sub. They took my order and came back out to tell me that they do not have any meat balls in stock. I understood and changed my order.

I went back to the same Dennys today and ordered an appetizer sampler only to be told that they are all out of cheese sticks. I once again had to change my order and got chicken fingers only to be told there was no honey mustard.

To me this is an issue. Its obvious that it is a busy place but I can think of several other all night restaurants that never ever have said they are out of food. I think it may be a good idea to look at management because i know they just got a new manager and then all this began to happen. Thanks

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Anonymous

Feb 16, 2015
0

While sitting at the counter, condensation from the air vent above dropped onto my food. I tried to share what had happened with the Manager, Kathy. Who told me I shouldn't have been sit there. I said I sit there no knowing there was a problem and I thought she would like to know since it was a health safety issue. She walked away and wouldn't talk to me. I was not impressed.

Disclaimer: This complaint was submitted by John Huff on 08/31/2013 at IP address 70.136.12.67 using our Dennys Restaurant #8817 Bolingbrook, IL complaint form. This opinions contained in this Dennys Restaurant #8817 Bolingbrook, IL customer review titled, "Manager not interested" do not reflect the opinions of this website.

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Anonymous

Feb 16, 2015
0

The wireless internet service for Denny's restaurants in the Columbia,SC area has not been working for over a month now. This service is provided to Denny's by TurnKey Solutions. ALL customers with laptops or tablets are unable to get past the login screen, indicating a network problem affecting several locations causes by software failure or corruption or physical failure of a router or server at a regional level.

The manager of the store on Fairfield Rd. in Columbia has made several efforts to get this looked into by Turnkey Solutions, who don't take this matter seriously because she isn't a networking or IT specialist. Well I am one. This problem is causing a lot of dissatisfaction among regular customers and truck drivers who expect a working internet connection at Denny's nationwide.…

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Anonymous

Feb 16, 2015
0

Me and my wife sat in the parking lot 8/17/2023 about 7:30sm a car pulls up you can't see in our windows so we watched a female passenger and a man driver drinking little wine bottles. To my surprise the passenger was a waitress at Dennys.

I'm a business owner myself. This real disturbed me while they drank wine an used the n word about 100 times. The passenger get out and she's a server. I tell my wife let's go sit in her section. Not only did she smell like a bar her additive was crazy.

we heard her cursing under her breath every time she walked away. She had a cell phone that kept ringing that was more important to her. That's sad I would never hire someone to represent my company like that. Her name was Natasha Jackson.

The alcohol on her breath was so loud it ruined our appetite.…

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Anonymous

Feb 16, 2015
0

Good morning! I am a 55 year old male who has had a lifetime of wonderful service from the Denny's restaurant around the country until last nite. I retired from the City of Detroit in the year of 2008 and moved to belvidere illinios , Any state we flew too for conferences we made sure that there was a Dennys close buy.

We made sure our hotels were located close to a Dennys restaurant. In 2008 we found a Dennys on east State street in Rockford Illinois Wonderful Staff, Wonderful Service, Wonderful food, A wonderful time, This was me and my wife date spot anytime anyday . Until last nite!

They have changed Managers but the one last nite was the worst one that we encountered . The procedure of table assignment has changed to a fault the you lady name Stella took our names ands told us that…

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Anonymous

Feb 16, 2015
0

On Friday the 5th I took my family to Denny's on E. street in chula vista Ca, for dinner and the food was great so was the service. After the meal we left and headed home. Upon arriving home I couldn't find my headphones to my phone.

I asked my daughter and she said she left them sitting on the table. We went back to the restraunt and was no more than 15 minutes, the manager said the tables were clean and the last shift usually turns property in.

This time they didn't turn in anything to lost and found. The last shift had gone home and they couldn't contact them. Me and my family have been going to Denny's for years and nothing has ever happened like this when forgetting something.

The headphones were a gift and cost almost $200. The manager said he will ask if anyone has found them.

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Anonymous

Feb 16, 2015
0

I'm a regular customer at Denny's on Sunset and sometimes I come in to just take a break and get some tea. I know a lot of the employees there from the years I've been going there and the customers that are regulars like me.

Last night a drunk couple and their friends came in the restaurant. I had finished eating at the bar and took a seat in the lobby where others were. I knew the guy who was with the crew. The girl was drunk and kept walking in and our and they started arguing.

Well the girl got in the officer's face and he told her he'll arrest her. So I'm shocked, I get my phone to update my status to a crazy night and the chic thinks I'm taking a pic. I told her I wasn't and was on FB.

So she's calms down then she starts again like she wants to start a fight with the guy they came…

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Anonymous

Feb 16, 2015
0

My fiancé and I went to the Denny's in Belleville IL. located on route 15 and 255. It was the worse service ever. We got there around 11:00pm and took a little longer to order but not bad. I should of thought that the security officer standing by the front asking how many to be seated was strange in the first place. All the customers and help were African American and we were the only Caucasian but that didn't bother me at first.

I'd say we ordered around 11:10pm we placed our order consisting of breakfast food. We ended up leaving at 11:50pm still without our order. The waitresses seemed to cater to everyone else except us and kept telling us our food is on the way but never showed. People that came in after us were getting food before us. I felt as though since we were the only…

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Anonymous

Feb 16, 2015
0

Dennys at the Flying J truck stop in Pearl/Flowood, Ms. Waited 45 min. for a to go order.

Finally got our food and left going down the road. Food was not right. Called to complain. " Rhonda got on the phone. I asked her was she the manager and she said she was. I told her my complaint at which point she started arguing with me.

I asked her for the corporate number 4 or 5 times before she gave it to me. I said thank you very much( boiling mad by now) and hung up. One minute later my phone rings, I answer it and the woman says, "This is Debra, the manager at Denny's.

Apparently Rhonda did not satisfy you. " I said, This is Debra? The same Debra that answered the phone, listened to my complaint and then put Rhonda one the phone as the manager Debra? She replied yes and that she was the…

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Anonymous

Feb 16, 2015
0

When walking in this morning into the dennys located at 9545 W Flagler st I was prepared to wait for a table as well as for my food but I was not prepared to be skipped while waiting for a table because the gentleman at front serving as the host was calling the wrong name or to be treated as if I was out of line for pointing out that my husband, young child and I were skipped.

Nor was I prepared to wait while sitting at the table for over 20 minutes to be acknowledged by a waitress who's walked by our table at least 10 times now or to have to flag down a bus boy just to get a glass of water. I understand that they are busy but at the very least I expected to be acknowledged and told that they would be with me soon.

It has now been 30 minutes and throughout the process of my writing this…

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Anonymous

Feb 16, 2015
0

We were waiting for a long time for the second time going there. The store on Kings Highway barely had anyone in there, yet we were waiting for over 20minutes with no one asking us what we wanted to drink.

When we asked when is someone going to serve us, the waitress said we weren't waiting that long. This is disheartening and we are totally turned off by the lack of service.

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Anonymous

Feb 16, 2015
0

I went to the Denny 's on Northampton Blvd, in Norfolk, VA around 745-800 am on Friday, March 29, 2013, which happened to be my birthday and I was going to get my birthday grand slam. We walked in the restaurant and there were 3 tables full and 1 waitress on the floor.

She said I will be right with you, went to the back got a full tray of drinks for 2 of the tables brought them back delivered them, about 5 minutes later, and again said BE RIGHT WITH YOU, instead of saying seat yourself or something like that...so finally after about 10 more minutes, we LEFT!!!

I was so upset because she should have had someone there with her....instead of still waiting on the tables, and it was NOT BUSY!!!!.....This is not the first time I have encountered this problem with this restaurant, but it will…

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Anonymous

Feb 16, 2015
0

Entered at 2:30 am New Years Eve /Day next to me and wife dirty unbiased table.food took 38 minutes to come to table during that time table next to us remained dirty. Upon receiving our food Burger looked in like a Burger top bun rock hard 8 fries on the plate no Bacon on Burger as ordered and burger ice cold.

No manager on duty to address the problem they apparently had left for the evening /morning so just hourly employees server cook OVERWHELMED in ALL areas.

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Anonymous

Feb 16, 2015
0

Myself and my boyfriend went to eat at denny's in bourbonnais Illinois around 1 am on and this particular time i didn't order my usual, I order the All American Slam and when my food came to the table my eggs was to to over cooked my bacon was almost burnt my sausage was under cooked my pancakes was cook on a dirty grill ,i could tell that abou my pancakes because they had the black spots all threw them.

This was just not right because i love denny's i go to denny's alot regardless of what state im in but this was unacceptable.

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