Stacie Beauchamp
At this point I give you 0 stars. I received an email from one of your representatives giving absolutely NO CUSTOMER SERVICE. I was supposed to have a rental car at my house at 7:45 am this morning. I was late to work an hour and a half because the car didn't show and I had to borrow a truck.
I called Enterprise and was told they can get me a car at 4pm. I let the representative know and she offered no apology she just wanted to point blame an someone else. I told her I want her to rectify this and I am not getting any satisfaction.
I should not have to do any leg work for this. I want a resolution and I will be filing an official complaint. I still have no rental car. I have an email that I would love to forward to you to show you how this went.