Comcast

Very rude and ignorant employe His vehicle number is eg13000477

The Comcast Billing is a mess.

Each time I checked my account for the monthly charges, I see a different amount.

I called the billing department, there is never a live person to talk to.

I drove to the Comcast store repeatedly trying to get to the bottom of it, but each time, the staff member told me yet a different number.

Yesterday, a staff member told me my new monthly charge will be $150.

But what I saw on my account was $115.

I went in today to talk to a staff in person who told me that she saw $121+.

But when I asked to see the detail charges, they did not add up tp $121 at all.

She tried very hard to understand the bill but could not answer the question of where the $121 came from.

I have spent lots of time and gas trying to get to the bottom of this but have come to the…

Trying to get the cable laying across my sidewalk and in my yard berried science last September.

I have attempted to attach letter in word format along with attachments.

This is in regards to overcharges and use of my personal financial information.

Please provide an email address to the appropriate recipient.

Kathryn Arritt kjarritt@cox.net

On one of your commercials, the baby is just way too big.

That's laying in front of the other toddler and you are glorifying children using cell phones

Rude, insistent and unprofessional telemarketer.

407-352-1798 - Thursday, February 23, 2023, 5:22 PM - Claimed he was from comcast, didn't give a name.

704-600-6711 - Thursday, February 23, 2023, 5:24 PM - Same caller, claimed he was from comcast, didn't give name.

Joked about how he enjoyed lying about putting me on their do-not-call list, claimed that he'll continue to harass me until I switched to their service.

These aren't the first time they called either.

If I could give them zero stars I would, do not do business with these assholes.

Comcast refuses to run fiber optic cable into our area of steubenville but they charge us the same HIGH price as those who have good service.

Our connection sucks most of the day when most people are on line.

I have complained numerous times to their so called customer service department and my emails have been inored.

Their only option is for me to pay more for more speed.

What good is that when I can't get the speed promised to me now?

Comcast sucks!!!

I had a past due on my account but couldn’t pay and spoke with an agent about getting an extension and was assured services would stay on.

Next day my service got disconnected.

I spoke with another agent and they turned back on again assuring me that services would stay connected until the arranged date.

Again next day services shut off.

Spoke with another agent and once again services put back on with assurance that they would stay connected until the arranged date and they would note in my file of that arrangement.

Today I wake up and lo and behold my service is shut off again.

Upon once again speaking to an agent they inform me that even though a payment arrangement which I have been told 3 separate times by 3 separate agents was ok and they would extend now this arrangement is…

Our Internet has been out for over 24 hours.

My husband was able to do some remote troubleshooting from another location (since we have no Internet here), and determined that our modem was not working.

I attempted to access the Xfinity website via my phone.

After a lengthy run around With the chat bot, I was eventually able to get to a live chat with an agent, but it got inexplicably cut off in the middle before anything was accomplished.

I tried to call customer support, but the automated message was glitchy and unintelligible.

I called again later , and eventually got to a live chat via text with an agent.

The earliest appointment he could give me for a technician visit was two days from now.

Since we are paying over $200 a month for bundle the Internet and cable services, this is…

Recently my service was shut down for many hours over a period of many days as you were upgrading internet lines.

I am self-employed and work 100 % online from home.

These shutdowns cost me a lot of lost income and dissatisfied clients.

Can avoid business hours when this type of planned work.

What you saved in overtime costs and aggravations, you passed on to your many business customers as financial losses.

When I checked to see why there was no service, your communication stated that work would be finished later in the day.

That type of misleading message gives the impression that tomorrow will be fine, so the business owner will set up appointments for tomorrow only to repea the same cycle of financial loss and "finished later in the day" message

I spent one hour on the phone..

Trying to get a better cable monthly deal..

And a phone to replace a moto g that I can hear others, but they cannot hear me.

I have internet only for wifi, and a cable phone trying to save some money...

Your virtual operator and I spent 30 trying to let me get a customer service rep.

I pay monthly for a cell phone...

When it stopped working, people cannot hear me since February 3, I can hear them....

I go out to my car,vso the phone system allows me to speak w others, if I so chose.

Get transferred to insurance,cshe needs date of purchase...you would have thought customer service would have known that.

Took me 10 minutes to learn this.

Now just waiting for sales call back, so I can be transferred again to insurance.

Do you need to hire more…

Xfinity / Comcast is unequivocally the most deplorable company I have ever had the displeasure of engaging with.

I am switching to AT&T, whose customer service has always been top-notch.

Xfinity's unethical, unintelligent, unhelpful people don't deserve my or anyone else's money.

I have spent over THIRTY-FIVE hours on NINETEEN phone calls with these ludicrous morons.

When I switched over from another phone company last year, I was promised a promotion applied to my account.

It never happened.

I spent 8 months trying to remedy the issue - wherein they promised to review the initial phone call and I was promised the credit several times and it never happened each and every time.

At one point, I was put on hold for over THREE hours...

I actually got in a nap while I was on hold and…

My complaint is I had an appointment for today February 15, 2023 between 4-6pm.

My wife was home at 3:30.

She called me and said why is the technician sitting outside at 3:55.

She waited at the door waving her arms to the technician but he just sat in the van.

Never came to the door.

He left at 4:15.

When I called customer service to complain and asked for a supervisor they both said they contacted dispatch thru chat after almost an hour.

They could not send another technician out today after we both left work early.

I made this appointment this part Monday.

I have replaced the modem twice and have complained several time I had to keep resetting my modem due I kept losing service.

They told them me to reset the modem.

Now I have to wait until this coming Friday February 17, 2023…

An Xfinity worker illegally parked his work van on my street, which is a no-thru street (access both in and out from one entrance).

The road was blocked completely - I could not enter, and if people had wanted to leave they would also be unable to do so.

The van was there for at least 15 minutes with no way to contact the driver.

When he arrived I told him that he can’t block the street.

His response was that he couldn’t find any other parking.

He was fully unconcerned about the situation, and did not apologize for the inconvenience.

I understand that city parking is difficult, but that doesn’t mean you can break the law.

It’s the city - we all have to plan accordingly.

The license plate of the truck was PA ZHM-2672.

Im trying to find out why my bill went up 15$.

After spend to much time trying to talk to a person i get one who who doesnt know her job.

She lied to me and im leaving your service.

I just needed some simple help not greif

Customer service does not exist with you.

You waste too much of my time with absolutely no help from anyone.

It’s impossible to speak wit customer service.

That is a huge crime.

to whom it may concern: First off , I have been a customer for over 15 years and never been late paying my bill.

My wife and myself are retired due to covid and we also house our disabled marine veteran son .

My service plan was up at the end of February 2023.

So on Feb 14 , I called to see what type of plans were available and the agent said I could get the same exact plan for 3 dollars cheaper, Figuring my plan would go up $25 like it has past 2 years I agreed .

I asked several times if it was the same plan and the agent said yes so i agreed to it. (I would never had agree to pay the same price with 3 premium channels less) On Feb15, I found out my family lost HBO MAX, Showtime and Netflix , so I looked at my plan and quite frankly the plan and your website were very confusing and…

Unstable internet,bad service and equipment.

Installed was someone else’s junk.

Need a bill explained and cannot get anyone alive to talk to me.

Your company employees are a disgrace.

Every month I have to call and tell you that I do not have redline hockey, they tell me they take $35.

01 off of the bill but every stinking month there is the overcharging for something I don’t have or use.

The Indian people don’t understand my dilemma, I ask for a supervisor and they tell me they don’t have one.

I very close to canceling my subscription.

I have been a customer since inception and never late with a payment.

You people stink.

I’m definitely looking for alternatives because I can’t deal with foreigners anymore and Americans are just as bad..

COMCAST STINKS!

The "Chat" rep attempted to force me into a new one-year contract when all I was doing was removing Dog TV.

Additionally, they added an additional device, a modem, to my account.

I did not approve the changes, and they still shipped the device.

For 2 months straight my internet has gone out almost everyday.

I had a tech scheduled to come out Comcast called me to tell me my internet was fix and canceled the tech from coming .

Comcast said they did not see any issues then next day the internet is out again.

Worst service ever will be changing providers.

They should be paying me to use this crappy service.

I can never rent a movie without it freezing up every few seconds.

Why?

Just why?

Hello,

Our office has been a Comcast customer for at least 10 years and have always used Comcast/Xfinity as our main email.

About once a year we run into an issue with printing and it seems to take forever to get it resolved.

Last week it was only google chrome glitching and then today; it is all web browsers.

When you go to print an email the email header prints on one page and the body prints on a separate page.

100 percent of our emails are printing like this.

We need it resolved ASAP please.

Should you have any questions or comments please do not hesitate to contact us.

Thank you for your consideration.

Sincerely,

Eric & Marissa

Eric S.

Louttit/Attorney at Law

54 Birch Lane

N.

Clarendon, VT 05759

(802) 775-4076

STATEMENT OF CONFIDENTIALITY: This e-mail is covered by…

Dear Xfinity support team,

Those charges are not supposed to be as they are.

I know it's expensive to call using roaming.

As you can see the longest call I made to Xfinity customer care.

For other calls, I limited myself to 2 minutes at most.

I had an issue with my already-paid Moto G pure phone.

I wanted to leave the phone with my mom in Kenya.

When I upgraded and paid off my old phone the store agent told me the device is unlocked since I made the full payment.

I went to Kenya and I gave my mom the phone. when she put in her sim card the phone asked for an unlock pin. which implies the store agent didn't tell me the correct information.

I called customer care for like 2 minutes and set a request to unlock the phone.

I had to wait for 24 to 48 hours to send an email with an…