Cigna

I was told in April of this year I had cancer I was scheduled for surgery on August 5th so on July 30th that was my last day of work and I have not been back to work as of now.

Still don't know when I will be returning.

As of today I have only received payment from Cigna corporate office for 50 days of FML I am told I have 12 weeks which is 84 days.

I have not received any other check but the one for 50 days and I received a letter last week stating my FML leave was expired I can never call and get to speak to my case handler and it is sometimes 3 or 4 days before I get a call back.

Usually after I have called my employee to check on it for me the last time I spoke to her I was told my FML benefits had run out and she would not be handling my case here on out I still have not heard…

I enrolled with Katherine Ferrell with the agreement she would not summit it until Dec 1st.

I explained to her for 45min I was having cataracts surgery and I did not want anything to interfere with that.

I begged her she promised me she wouldn't do anything until Dec 1st now they say I have to pay for it and I am disability s.s.

69 years old.

This women should be fired for what she did and I am reporting this to the Department of insurance complaints.

First, let me start by saying that I was supposed to have a diagnostic pre op procedure back at the beginning of this year.

Because of Cigna jerking me around and causing me to jump thru hoops to get the approval, valuable time was wasted and I've been in a wheelchair since February with debilitating spinal pain, and my surgery was postponed until July 21.

Now, 4 days before surgery to correct problems in my spine, they are denying the surgery, saying it's not medically necessary.

If my Neurosurgeon (and the second opinion from the head of neurosurgery) thinks it is medically necessary, who is Cigna to say it isn't??

I'm a disabled mother of 3 teenagers, in constant mind-numbing pain and stuck depending on a wheelchair to get out of my home (on the rare occasion I CAN leave my home for…

I enrolled in Cigna because they covered all of my medicines.

Within four months of enrollment, they denied coverage of four important medications.

Though my doctor wrote a prior authorization with details, they denied coverage regardless.

How can an insurance company make decisions about my health needs when my doctor has made thoughtfiul, wise recommendations based on years of his care.

In addition, because I am on Medicare, I am not allowed to purchase these medications out of pocket.

Now I do not have the care I require, thus putting my health in jeopardy.

This is outrageous!

For 3 months of 2013 I had both Cigna and MPHI insurance.

MPHI was secondary as it ended in Dec 2012 and started again in April 2013, but only for 3 months.

Cigna has refused to accept that MPHI changed form primary to secondary for 2013 and is to date refusing to pay claims from that time.

My faxes, phone calls with their reps, copies of paperwork sent to them multiple times, all amount to nothing.

I have had no satisfaction from them, no return phone calls as promised by their claim manager Amy H. ext 50942 “looking into the problem”, no paperwork relating to the problem, just requests for information already sent to them by mail and fax.

Not to mention HOURS on hold.

This morning I have already been on hold for 36 minutes trying to reach Amy H, who did not call me 3/10 as…

Needed back surgery and it was denied because Cigna decided that the procedure was expermental.

So after alot of sending in alot of medical proof they only approved for me to have half a surgery and the hardware.

The only problemwith this was putting in the hardware was denied again.

What do I need with the hardware put it in a bag and bring it home to look at.

Cigna is one of the worst insurance companies I have ever dealt with.

Also this surgery has been done in the US for 10 years so when is it considering not expermental?

I agree that Cigna is a terrible insurance company.

I am a health care provider and I recently sustained an injury to my right foot awhile back.

First thing that I did was try to get an MRI for it!

I worry that if I had a suspected nodule that needed to be biopsied they would not allow it to happen.

I guess by allowing people to remain ill and eventually die, Cigna insurance company can keep the insurance claims down.

Way to go Cigna, thanks for taking care of my insurance claim to the injury in my foot!

My husband & I got married three years ago.

Naturally, after we got married my husband decided to apply me to his Cigna life insurance as beneficiary.

Two years ago he applied to have me added to my own life insurance policy…little did we know Cigna would be beating around the bush for over two years about something that should have been handled.

I got a letter today that states I was denied because of my “height to weight ratio.” IT IS COMPLETE AND UTTER BULLS***.

If they measured based on the body mass index then my husband would have been denied too.

I guess my only life insurance is GOING TO SOMEONE ELSE.

I was employed by Konica Minolta and my department was dissolved in January 2010.

Konica paid for my insurance for 1 month and paid the supplemental cobra through ADP to Cigna.

In February 2010 I fell and broke my knee.

Cigna was still in force as the primary provider.

They paid part and then demanded their money back from health providers, saying that because I did not carry Part B they were not responsible in any way for paying my claims.

My daughter, who is a nursing home administrator has informed me that Cigna has the worst reputation in the health care community for paying claims and told me of her multiple experiences concering Cigna claims.

My health insurance through my job is Cigna.

I need a procedure in which my insurance company will not approve because they say it is not fda approved.

Recently I learned that another patient who also has cigna was approved for the exact same procedure but yet I was told by Cigna customer service on several occasions that this was not fda approved and Cigna would not approve it for anyone.

I do not know about you but this sounds like the truth is that this is an expensive procedure and that is why they are dancing around the real reason for the denial it is expensive.

I guess the CEO who makes millions of dollars every year does not want anyone to cut into that.