Choice Hotels

I made a complaint on 11/22/18 concerning the molded,damp.bad smell.

Old furniture,stains and no tv room.

I was suppose to stay there from 11/21-11/24, but I could not take it.

I was charge $80.

73 for a couple of hour.

This happen at 2364 S Loop W.

No one has respond or call me about my complaint.

I would appreciate my money back.

This is very unprofessional.

Thanks for nothing.

Quantity Inn on 2364 S Loop W, Houston Tx.

I reserved a suite for 4.

We drove from Mobile Al and check in at 11:51.

The outside was unpleasant looking and I started not to go in.

We went to our room #155 the hallway and the room has stains on the carpets, the bedspreads has stains, the lamp shade had holes, the sofa has stains and it was cold and dreary.

Plus the tv was not working which the manager said it we be up in a hour.

We stayed until 6pm still no tv.

So I checked out and paid 80.

73.

We had to find another hotel.

But, the most disturbing part was the price.

The new hotel was the same with better accommodations.

I will appreciate a feedback.

Hi, My name is Tamara Davis i and currently reside in el cajon ca, i am 32 years old with 2 sons and my fiance. i have been having a hard time getting into an apartment so we have been staying at this hotel for 3or 4 months. i am a student and a mother full time and obey the rules and respect the regulations as well , i pay on time , and i keep the rooms in very good condition during my families stay.

Well i have been being harrassed and she has slandered my name and called me a liar, a thief , and a criminal in the worst of ways . she has harrassed me most of my stay for absolutely nothing , she came banging on my door with the graveyard security guard at around 10:00 pm one night and she asked me if i owned a white lexus and told me to come outside to the car . i was hesitant but i was…

No problems with our stays with you.

The problem is with your advertisement bada book bada boom.

Terrible!

Makes no sense!

Annoying as hell!

Did I say annoying?

nsulting!

Makes no sense!

Tiresome!

Hate it.

Did I say hate it.

Grounds in disrepair pool closed for six days or more not enough employees to keep hotel at even a one star rating Did not tell us the pool was closed until after we arrived

I feel you need to be aware of the horrible; unprofessional, and incompetent experience I had at your hotel last night.

I booked a room with my jobs discount provider., as i do very often, and have never had an issue.

After the person registering me complained and snapped at me for using the site, and made me wait 20 minutes because he clearly wasn’t competent with the process, I was told my hotel stay could not be checked in because “he wasn’t paid”....

When you are part of a discount group the customer pays them, and has a reservation, which I showed him and he confirmed he saw...

There he went on to yell, embarrass me in front of other customers, and frighten my son, when I had paid for my service..

I showed the staff my CONFIRMED reservation and he was yelling at me “ I can’t…

I reserved a room online at the Econo Lodge, Mesa on 8/26/2018.

The total was $41.

00, after tax $50.

66.

The clerk had a hard time charging my card, as a result I wound up being charged two charges.

One for $48.

79 and another for $7.

20.

The motel is still repeatedly charging a different card amounts from 10.

00 - $4.

00 over and over since.

This needs to stop and I need a refund of $5.

33 TODAY or I will never stay at another Choice Hotel AGAIN!

The clerk says my card charges a hotel fee of $10.

00 which is bogus because I frequent that Econo Lodge quite often and have NEVER had this happen before!

Also my OPT+ card people verified that there is no such charge.

Dirty urine stained and bloody mattresses in room 225 and 229.

Attn: allie #91438882 Please see photos Quality Inn Union, SC, 315 North Duncan bypass Union Sc 29379 reservation number 1176136215. i do not know how to send photos as an attachments please excuse my ignorance may we use with text messages ?

My wife and 1and half year old little girl and i have been staying at the econo lodge in gastonia nc for going on 4 weeks and never once had any one of the hotels staff come and say a word or writen complaint toward my wife or me about anything no the baby is being to loud or us coming in and out of our room at all diffrent hours threw the day or night from ice or snack machine and ive always paid on time everyday by11:00am maybe i might have been late once or twice because i over slept but never was i ever more than 2 hours late paying my $67.

84 everyday and then as i go up to pay this morning at 10:15am on 5/7/2018 the desk clerk tells me that he cant except payment for the room today until i talk to the manager Nirmal Patel witch is the general manager and he wont be back in for a…

We stayed in Dubois Comfort suites and you would think having reservations you’d be able to use the indoor pool.

Nope, they had it closed for private parties.

That was the only reason we went.

That was in February.

In March they took out our hotel stay and today I had a charge for the stay again.

Definitely don’t recommend

I reserved two rooms for three nights for family visiting from Maryland.

There stay was a very bad experience, they were unable to sleep comfortably due to the bedbugs, they were bitten while trying to sleep after a long day in the airport.

My brother was unable to stay his full reservation and checked out after the first night.

My sisters had no ideal of the bedbugs but took pictures of them prior to checking out and was able to provide proof to the management on checkout date.

The management offered to reduce the bill by $10.

00 stating he will inform the general manager after 0800 hrs on the checkout date Sunday morning at 0530 hours.

The Hot water heat went out Friday, The reservation for three (3) nights, my brother left after the first night, my other sisters stayed the full…

This is the second time we have stayed at Oneonta Clarion.

We usually stay at the Hampton Inn but every thing was booked since it was family weekend.

We have stayed at several other hotels since we had a daughter graduated from Suny Oneonta and now her sister is attending the same college.

We arrived at the hotel and 12:30am Saturday to a clerk that had nose rings ear piercing and a piercing on her mouth.

We had a spill and I asked for a paper towel and she said she did not have any and just continued on with what she was doing.

We left the hotel at 9:55am Sunday, our bill was $731.

45 which is insane but we did it for our daughter.

We entered room 510 to find it a little moldy smelling but since we had no option we stayed.

The room had a king size bed and a pull out couch.

We…

The room smelled horrible.

The mirrors were filthly, cleaned them myself because I couldn't stand them.

Definitely will try to avoid choice hotels again.

I checked in the room dropped my bags off and went out to dinner.

Came back at 10:20pm and saw roaches on the base boards and bedding.

Bed bugs on the side of mattress and headboard the top sheet had blood stain that was faded and old.

I grabbed my things and left the hotel around 11pm and checked out online on booking.com no was at the front desk at that time.

I felt like my skin was crawling.

I've sent Roadway inn numerous messages no response.

I paid 67 dollars and I want my money returned on my credit card or I will go to the Health Department.

I canceled and rescheduled a stay at the Comfort Suites in Concord NC to Charlotte NC and the customer service rep didn't cancel my stay but added the nee stay.

I was charged $77 for a no show that should have never happened.

I have been waited for 3 weeks on an investigation to be complete and never heard from a rep.

Called Choice customer support back today and have to go through the same 7 to10 business day waiting period on an investigation.

This is incompetence on the reps part and I the one who has paid for it.

Was also told someone reached out and left a message about this, not true.

Who wouldn't follow up on a message about their money.

I'm angry and will never stay at another Comfort Suites.

I check in August 15, 2016 at Econo Lodge in Lincoln City, Oregon.

The walls in the room was dirty, T.

V was very dusty, the baseboard heater was rusty and it was very dirty on top with hair stuck to the heater, bedspread had spots all over it, cobwebs in the corner of the ceiling, and the trash can was dirty.

The room wasn't fit to stay into it.

I got cold in the late in the morning and turned on the heater and it didn't work.

My family and I had to leave unexpectedly to AZ for a family emergency, I booked a room with 2 beds and a request for a cot.

Upon arriving at hotel, a guy who looked suspicious kept staring at us.

I checked in and I asked the Front desk clerk if I could call him when we were ready for the cot, he said yes.

As we were walking to the room a guy approached my son and started interrogating him about how many people were in the room.

It was quite disturbing.

We then get a call from the front asking me to come down so I went.

And I was immediately accused of booking a room for only 2 people.

I asked him if he was the guy who approached my son and he stated he was Hotel security.

I advised him that his badge did not identify him as security and why was he so rude to my son.

He ignored my…

I have no complaints about the hotels we like all Choice hotels in fact when we are out on the road your hotels are the first we look for.

My issue I had reserved rooms at a hotel we always stay at I was informed after I drove 300 miles (with reserved rooms) that your hotels will no longer accept debit cards for payment(Which is how I have always paid).

I was told I had to have a credit card instead.

I have a Visa card with a limited credit amount that was my choice because I do not need a credit card.

But I was told that it was not acceptable.

I was very disappointed we had to find another hotel to stay in.

Making this new rule has made it so that we can no longer go to some of the places or hotels we always go to in some locations your hotels are the only ones available or are our…

The reason i booked our 3 night hotel stay was for a family getaway to denver from colorado springs.

They were a cheap option and the only indoor heated pool/hot tub, which is the only reason we stayed there.

The hotel was under constant construction, blocking all doorways, hallways, & elevator!

Forcing us to take 2 flights of stairs constantly.

Breakfast was too small for the amount of people staying there!

The 2 men running it were cranky and acted like we bothered them anytime we needed something.

Pool broke after day 1!

Carpet was being installed above our room so relaxing was impossible!

No apology from the workers or advanced notice of renovations, we booked a month in advance.

Rooms were filthy, no screen on our 2nd story window.

We checked out 1 day early and were told no…

We usually stay at one of your facilities and are satisfied with everything.

Without previous reservation we were quoted $125.

10 per night at comfort Inn and Suites, Amarillo, Tx 2-24-16.

Were told by person at desk not to look further as all other hotels were full and there were no rewards, so " take the room as no others were available in the area so no need to look further".

We then stayed.

I looked later on my tablet and other rooms were available at $78.

60.

I don't understand.

We stayed at 2300 Soncy Rd.in Amarillo.

The next night we stayed at comfort Inn and Suites in Platte City,MO. for $75.

00, a very nice clean place with friendly staff.

We were also told there was only $5.

00 discount with AAA., usually it is 10%.

Yes, we are senior citizens but we have never…

Staying at Comfort Inn in Greeley Colorado, 10/30/2015.

Truly Yours bedding isn't in used here.

Pillows so worn out and soggy they are about half the size of a standard pillow on the queen size beds.

Pillow topper "if you want to call it that" in a flat worn out piece of fabric that shifts in the bed.

Bedding has a dirty stale smell and there are used tissues next to the bed.

Mattress is worn out and hard.

I haven't even gone to bed and am sending this because it is so bad.

I only stay at Comfort Inn for the Truly Yours pillows, I will not be staying again and ready to share my Choice Hotels complaint with the world.

Choice Hotels an American collaboration in the field of Hospitality deserves to be the best provider in offering comfortable rooms at great rates.

It's a mutli-national firm providing worldwide services with advance bookings, online reservations, privilege offers according to the budget of the customer with a range of high - quality, high - value lodging options through out the world.

For the complete worldwide information, offices please log on to the website and take the honor to experience the quality of excellent services by Choice Hotels.