Checkers

POOR POOR EXTREMELY poor service at Checkers Heiderand, Mossel Bay.

1.

Staff at fast food counters stand chatting with collegues walking by while customers have to wait and que until they feel in rhe mood to assist!!!

2.

Only part if the till points open with long ques down the isles.

People left full trolleys and baskets end left as they are not served.

NO manager in site like a team without leadership !!!!

3.

60 / 60 trolleys ard left in the isles blocking flow while the collect items!

We are used ti good proper quick service but not at this shop and its not the 1st time we experience sych POOR service!!!

Checkers employees won't come to the walk-in window never get served.

Favoritism is of the devil.

But they serve certain people when they supposed to serve everyone.

They need to close checkers.

The Teller was rude and unbothered left there annoyed.

Her Name is Portia from the Sandton City branch

Cashier nosiphiwo at the kiosk at around 14h30. was rude and disrespectful.

Arguing with me after I ask her to make the coffee first then i can pay altogether my lunch items. admin manager was called .

He told her to keep quiet.

But she just went on Arguing with me in front of other customers.

Admin manager was present when she was disprectful.

She didnt want to listen to him also.

I need her to be given a warning because i was humiliated infront of other customers when she threaten me when i said im gona make a formal complain.

She then said then i will complain about you to your company.

I need this person to get a warning for this and I want ut email to me.

Please

Cashier nosiphiwo at the kiosk at around 14h30. was rude and disrespectful.

Arguing with me after I ask her to make the coffee first then i can pay altogether my lunch items. admin manager was called .

He told her to keep quiet.

But she just went on Arguing with me in front of other customers.

Admin manager was present when she was disprectful.

She didnt want to listen to him also.

I need her to be given a warning because i was humiliated infront of other customers when she threaten me when i said im gona make a formal complain.

She then said then i will complain about you to your company.

I need this person to get a warning for this and I want ut email to me.

Please

I was at Checkers Seapoint was assisted by the lady called Nolitha the attitude that she have towards customers its unbearable ,she's very chicky..this kind of behaviour is unacceptable we are the customers we deserve to be treated as such.

Checkers Plumstead would like to lodge a complaint about your new young Manager.

Unprofessional the way he handles customers.

I wonder if he treats his mother like that.

On the 13th and 14th July 2019 I purchased food stuffs from Checkers Little Falls Roodepoort ,Gauteng.

On both occasions, prices advertised differed from prices billed at the till.in today the 14th July it was Lancewood Marmite Cheese spread ,advertised at R24.

99 and billed at the till at R36.

99.a R12 difference x4..unacceptable!!!

13th July bag of oranges on promotion at R29.

99 but real billed price R39.

99 at the till..

When addressing this with the evening store manager who overid the price correction.

I was looked at with disdain and she walked away with out saying a word or an appology for incorrect pricing ,while I was "in a decent manner" telling her to correct and check the prices advertized in her store.

I have shopped at Checkers LittleFalls ext1 roodepoort for 19…

I had a big problem about checkers Emmarentia he was working there at wine department the problem started when he was offered a post to apply for he nearly got killed some of his colleagues were involved with the scary guys outside checkers and they started to wait for when he knocked off he had to run for his life sometimes drove a white polo he had to call Cap security because they were following him yesterday he caught the manager his name is Pule sending someone to tell these hit men has to wait for him when he knock off work they must wait for early at 15:45 at corner in his way home

my wife and I went to your store and sat for 5 min. by the drive in , then yelled for somone but got no answer so we drove through and somone was inside but did not do anything.

I and totally discusted with your service and may not return.

Firstly when you have specials and run out of stock it is not the customer's fault but yours and then to top it off your customer complaints number does not work and for a corporate company this is extremely poor to say the least, I would like to give you a rating, however -1 is not an option as I have been shopping by Shoprite / Checkers for over 30 years and your service needs to be seriously attended

Good morning.

The customer care dept at checkers blue route was really not up to standard yesterday.

I had to explain myself to 3 different people (controllers) and still they could not assist me.

They called camera room to check my query but cleary they are not of assistance to the customer.

I have been standing there for more than 30 mins and i got very frustrated and rather left.. an unhappy customer

When shopping today at local Checkers store in Tzaneen Limpopo.

Staying out side of town we buy monthly.

Bought Pot o Gold Breaded Onion Rings as we were having family and friends over Bought 2 packets.

We were so embarrassed and disappointed when opening the package to find that the product was GREEN with miff and and expiary date of BB 30/06/2020.

As stated what a disappointment.

Will NEVER buy any Pot of Gold products again.

We are good supporters of Checkers but the above store is very badly managed.

On Wednesday, 1/5 ,they had no bananas in stock and this was not the first time .

On Sunday, 5/5, they had no tomatoes or cucumbers in stock but offered to check in the store room for these items .

This is just not good enough and these are not isolated incidents ,we often have to go to Pick & Pay for very basic items like 1kg cake flour or chickpeas and many more that are not available in your store It is a beautiful store and good management is very necessary and important because Pick & Pay and SPAR are just around the corner.

Please pay urgent attention.

I'm so tired of getting rotten things from strubensvalley store.

If its not the eggs onions then its the potatoes.

And to crown it all.

I have to ride back and complain and attituate I get its like I'm lieing and never brought the stuff by checker and unfortunately it does not happen on the day I brought it but the day after I have purchased the good, and dont have the slip, and I did not take the womans name as they called her to handle they problem, I don't know if she is the manager or supervisor.

What angers me the most after riding out my petrol to complain I must be treated with so much disrespect as if im a criminal and until today the woman has not called me back and I'm a pensioner and as you know we don't get a lot of money, so each cent counts.

I have friend that have…

Please investigate the Brits Mall checkers.

Staff reluctant to serve clients at paypoints @ 11h00.

I had 5 items and even express counter not functional.

Lines piling up and no action I left after 25 minutes and still no response Investigate please.

Good day, I see myself as a regular customer of the Vergelegen Plein Checkers in Somerset West.

In my opinion this is such a beautiful shopping centre but unfortunately the service one receive is of such a nature that it leave a bitter taste.

I had numerous incidents in the shop of poor service and every time I was prepared to give the shop the benefit of the doubt.

Such incidents vary from stock not available (quite often), unfriendly staff, (however, there is staff that will go out of their way the help), staff that treat you as if they do the customer a huge favour, staff that have a chat while the customer must wait, misleading ads and price markings, price markings that differ from the till slip, dirty trolleys and baskets, and so I can keep on.

With regards to the dirty baskets,…

On Wednesday April 10 2019 i Mattie Gibson came to the drive thur I ordered 2 hot dogs with ketchup and mustard with hamburgers pickles 1 value frie and 3 value drinks which came to 9 dollars and some change upon getting my food i notice it was cold so I told the young lady who took my order and I gave it back to her the your manager came to the window and proceed to give me back the cold food and I told her that the food was cold that was the one i just gave back to the lady so she told me to go park someone will bring it out to me but I got out the car to pick up my food I was standing there with a man who was waiting to pay for his food so the same lady who took my order in the drive through was the one who came to the window for walking i went to let her know that I was there to get my…

I WAS DRIVING THEW , THE TWO BLACK WOMEN SAID , DONT STAND UP, HOW IN THE WORLD WAS GOIMG TO PAY

MY WIFE SAID FORGET THEM

THERE IS NO REASON F.

S.

153.

10

WHY AN EMPLOYEE TELL A CUSTOMER WHAT TO DO?

Im a regular customer from Checkers which is in the newly build mall called The Square in Ladysmith.

I was there last night (02-04-2019) with my sister to buy our monthly groceries, as i was offloading from my trolley to pay for my things i received a call.

I was a bit distracted with the call n offloading my things n having to pack for myself as a cashier had no one helping her.

As i was packing my things back in the trolley, still on the phone i didnt realise that i did not offload everything from the trolley there was one Nivea roll on that i missed.

Mind you there is a Mbube security standing infront of me.

As i finished packing my things back inside the trolley, this Mbube security guy ask that i must give him my slip and i do as requested that he opens my packets and tell me i…

I'm very angry with your Whale Coast Hermanus Branch, such a bad experience, made my mothers memorial so stressfull, went into the Branch on Wednesday to order platters, gave a form in for platters , however had my doubts as staff sent me from pillar to post, promised would be fine for 9 am, went on Saturday at 8 am to make sure all ok and to change order by cutting down by two platters' said it was ok and we're starting platters and could we rather come back at 9.

30 Well my niece and Brother and law got there and platters were not ready',by 10.

15 still doing platters,they still had to get home and change before the service and guests had already arrived.

Phoned Manager from Branch and sorted it out ASAP he was very helpful but the ladies at the food counters, don't want. to be there,…

My wife and myself rate your outlet at Shelly Beach highly but for the attitude of the staff that are employed there.

Smiling does not appear to be a priority and the desk that supplies the lotto entries feel that to make a customer wait is their priority.

The staff need to go to our local Pick n Pay to learn on how to deal with customers.

I am not a complainer by nature but after the service that I received today, I thought that if I did not report such you would lose customers.

Before I ordered my food I asked for a bathroom key i was told both restrooms were out of order so i knew this was a lie my co worker who is white asked for the key and asked her why I couldn't use it she said they dont let everyone use there restroom this is clearly racist 7545 westhillsbough location

This morning at the West Coast Mall I experienced something very awkward due to a client who very rudely interfered, being very arrogant and robust requesting the lady at the till whether she has R1010 in cash while the lady was ringing up my items (the rude one was next in line) The lady at the till stopped en I stood waiting.

After approximately 1 minute I told the lady behind the counter that she was actually busy with me and I did not have idle time.(ACTUALLY, I HAVE SYMPATHY WITH THE LADY AT THE TILL AS SHE WAS VERY FRIENDLY) I am a reasonably good customer of Checkers (Info on the till slip: C0004 #0014 9:28:09 010319 S 052358 R11

Thank you

Op jul Heydays Promosie van 11-02-2019 - 17-02-201- het jul die volgende geadverteer:

PLATINUM SLOW COOKER WITH GLASS LID - 6.

5L - R279-99

Ek het van daardie dag toe ek die advertensie gesien het navraag gedoen by KROONSTAD CHECKERS oor die produk.

Vanaf my eerste navraag - 11-02-19 tot vandag - 28-2-19 kon niemand my help nie.

Elke keer as ek na die tak gaan en nvaraag doen oor die produk trek hul net hul skouers op en sê dat hul nie die voorraad ontvang het nie - en weet ook nie of hul dit gaan ontvang nie - Die persoon wat met die voorraad werk is NOOIT beskikbaar nie.

Dan noem die personeel ook dat hulself nie kan verstaan waarom jul die adverteer as jul nie die vooraad stuur na die tak toe nie.

Ek het toe "RAIN CHEQUE" gkery vir die spesifieke Slow Cooker - Maar ek bedoel hoe…