Budget Cars

00. When I arrived to pick up the car, I was FORCED to buy the gasoline option, this was not a choice, the women stated that if the car was returned full the amount would be credited back to my card, when I dropped the car off, the car was FULL.

I ask the attendant if I needed to go inside for the credit she stated "no" that the gas amount would be credited automatically. This has not happened. I called today and the customer service guy "kevin" told me that I have to present a "receipt" that I had filled the car up, well when I checked the car back in the "car inspector guy" marked the car as full.

According to Kevin Budget has no way of knowing the car was full without a receipt, that is ridiculous, your department knew the car was full on…

You suck Got my car in Denver No one said anything about a deposit It's going on three weeks and no deposit returned Never heard such crap from your people. Lies I would Never rent anything from you again, Lie, 1.

You owe us money, no . It was one price and unlimited Miles. Lie 2 We need a fax number from you bank, ok Why? Lie 3 Was told several times the money was refunded Catherine Dewe 814 203 7747

Within my two-week vacation I had four lost days because I had to exchange cars three times due to dead batteries, inoperable components, and leaking oil. On the first two I had to drive 30 miles to effect the exchanges. For the last two I demanded that Budget deliver a car to me, but both of those leaked so much oil that I could not drive them. Finally I instructed budget to just take the 4th car away. To ensure I could make my flight back home, I rented a on-way drop car from Enterprise - It cost me $75.00 but reliably got me to the airport.

My Case # is 23438366.

This was a very frustrating experience that caused several lost opportunities for my wife and I to be with friends and enjoy planned activities.

Rented thru budget online. 00 more than my rental agreement. Was told I signed for insurance. At the rental counter, I was asked repeatedly if I wanted to upgrade the vehicle and add insurance. I told them NO repeatedly but somehow the paperwork was put thru that I said Yes to insurance and they had me initial it.

I should have read it closely, but since I told them NO repeatedly wouldn't expect them to change it. When I called cust svc to complain, I was told Nothing we can do but then as the conversation continued I was given 25 then 50% off the upcharge.

I was told that even if you call corporate they won't do anything else since you've agreed to the 50% off. Will not use Budget again with there deceptive tricks to charge more than you have a rental agreement for.

Terrible service

Firstly, I had been charged for the car rental twice Then...when I rang Cairns Airport Budget to make enquires, the sales person at the counter terminated the call.

Go with another car rental company.

Everything was great but I am the one who made a stupid mistake...I left my own navigation system in my rental car in Los Angeles Cal. Budget car # 82912896 under Thomas Daviau Travel partner Num AD/1H39J74 Address 811 Leta St Chittenango NY 13037 Thanks , Tom (return of vehicle April 28 2018 ) Left under driver seat ( no question about it) Red Subaru

Hi, there were 8 of us going to Phoenix Arizona. , our rental number was 147387623, again NOT HAPPY, LOVE TO HERE BACK FROM YOU PEOPLE AT BUCGET. Albert Kraft

With only 4 people in front of me it took 35 minutes to check in at the Jacksonville, Fl. airport. THEN, I had to wait another 45 minutes with dozens of others trying to get their vehicle from their valet goons. Complaining back at the check in desk was useless and certainly NOT sympathetic!! NO ONE seemed to care as they pushed the issue off saying, "It's not my job". REALLY?

Do your self a HUGE favor and rent a sled dog team at the Jacksonville, Fl. airport before dealing with these apathetic soles.

SHAME ON THEM!!!!!!!!!!!

With only 4 people in front of me it took 35 minutes to check in at the Jacksonville, Fl. airport. THEN, I had to wait another 45 minutes with dozens of others trying to get their vehicle from their valet goons. Complaining back at the check in desk was useless and certainly NOT sympathetic!! NO ONE seemed to care as they pushed the issue off saying, "It's not my job". REALLY?

Do your self a HUGE favor and rent a sled dog team at the Jacksonville, Fl. airport before dealing with these apathetic soles.

SHAME ON THEM!!!!!!!!!!!

I picked up my rental car from Ronald Reagan Washington National Airport on Tuesday, March 27 between 5-6 pm. I received a gray jeep, which was very dirty on the outside, and smelled like the inside had been shampooed that day.

Since I had been traveling all day, I went straight to the hotel. The next morning, when I started the jeep, it smelled like there was a skunk in the vehicle as the smell of shampoo had left overnight. I have a very busy work schedule this past week and had no time to turn in the vehicle for another one, especially with the heavy traffic.

During my time in the DC area, it rained. After the rain I had to clean the windshield, but there was no windshield wiper fluid. I am overly disappointed in my experience with Budget. My fastbreak # is SC564B. I would give the…

I'm so disappointed with the Budget rental car company and their customer service. 00 on our credit card.

First of all there was no mud in the car, second the car was inspected upon drop-off and it was all ok. How do you explain a bill after a year and a half from the rental date? I called customer service and they said they couldn't help me.

I would like someone to look into this and resolve it asap. The rental agreement is U736788065.

DO TO YOUR RECENT ANNOUNCEMENT CONCERNING THE NRA, CUTTING TIES, I WILL NO LONGER CONSIDER BUDGET FOR MY RENTAL CAR NEEDS IN THE FUTURE AND ALSO WILL ADVISE ALL OF MY FAMILY AND FRIENDS TO DO THE SAME. YOU HAVE MADE A VERY BAD DECISION WHICH I BELIEVE WAS POLITICALLY MOTIVATED.

Noah should not be in a customer service position. 01. I called Ft Myers Budget car rental 1/19/18 at 6:30am to tell then I was over charged and Noah answered. He referred to having a good night, asked where I was calling and he said international after the second time of hearing international I asked him for his location.

Not only did he refuse to tell me, he proceeded to say Do YOU WANT TO ASK ME FOR MY AGE or FACEBOOK PROFILE. I am totally offended by his comments. They were unacceptable and uncalled for. He told me his location has nothing to do with the issue.

I totally agree however when during the call he references having a good evening it is ONLY NORMAL to ask where I was calling. Needless to say the call was not pleasant, again NOAH should NOT be on the phone speaking to…

Called Budget car rental in Canton Georgia on Sunday, 1/14/18, Told the woman who answered that I needed to rent a car for one day and asked what was available in a mid-size. She told me that she had a Chevy Cruz and I asked the rental rate which was quoted at $30/day.

I had someone drive me down and filled out the paperwork while giving her my driver's license and a credit card. I told her that I also had AAA and AARP which she said would get me a 10% discount off the quoted rate.

When I got out my AAA card, she said that she didn't need it and I would give it to them when I returned the vehicle. She said that if I needed the car for another day that I could call and let them know.

Then she took me out and told me that the Chevy Cruz was not available and gave me keys to a Toyota sedan.…

rented a car online and paid for it online and when I got to the rental agency was refuse by agent to rent a car no one not even a manger can tell me WHY

this is the second time I rented a car from budget in the last two months. I rented one around 6/10 in Denver. That time, it took me over an hour to rent a car. There were at least 30 people in line and 1 agent as well as a couple other people working the kiosk system.

Apparently there were not enough agents on the other end to service everyone. Absolutely miserable. Now to this trip. I arrived in Pittsburgh on sat 8/19. Although I had a reservation, there were no cars available. So once again, I waited over 30 min.

I rented an economy car and it was really dirty. But my biggest compliant is this. I had to return the car a day late. My reservation through Expedia showed that an extra day would be 45, however, I was charged $75. $75 for that car!!!! WOW.

that is called taking advantage…

On August 4 I had a reservation at MCO airport for a mini van. After arriving and gathering our luggage we waited in line for 1/2 hour, with the line as long as 15 people, watching the customer service desk go from 5 customer service reps down to 3 to provide service to this long line.

After filling out the paperwork I was told the van was being detailed and was not ready. I waited with my family of 5 which included a child, a total of 2 hours before being told we could retrieve the van.

There were multiple customers complaining of the same situation. This is truely a case of poor customer service and due to this I would like to request some type of compensation for my families inconvenience. I will think twice before using Budget for any future trips as I travel to Florida twice a year…

made a reservation on the 2nd with my credit card. 30 am. Took a cab arrived on time. cab fair was $30. your agent told me at the counter he could not except my card after making the reservation with same card.

I have used this card many times at budget rentals at many other locations in Louisville with no trouble. My daughter called and was going to use hers but was told she had to be there. so when I called to get the cab back I had to wait 30 min.

that was so very in important had to be canceled and had to pay $50 to get to my doctor for next that I was to late. witch I didn t make on time and now have to pay for resch.

It was nice of him to rent me the car at $20. + taxs+ insurance and fees. I didn t get the job. make the dc and total f%#&. I could have had a nice car deliver to the…

I was budget insurance client, and before I changed to another insurance I lodged a claim with budget insurance regarding the windscreen of my car which was cracked. The budget consultant said I should take my car to glass fit in Rustenburg which is what I did.

Rustenburg glass fit fitted the new windscreen but the problem is it was throwing the wind on the lefty side of the car. I lodged the complain with Glass fit and they said I should bring the car for it to be re-fitted, and that's what I did.

The car came back with the same problem and it seems to be throwing a lot of wind now. Your urgent help to this regard will be highly appreciated, which might bring me back to your insurance.

Were told it would be a one time charge for driving through Washington Oregon California to a wedding in Vegas we were gone a total of 16 days we were not in California Oregon Washington for 16 days as we did not leave until the next morning gone 15 days they charged me for 16 days each state for a total 880.00 permits for driving on us highway but the highway does not see a cent of that money when i called to tell about the over charges the person in charge of budget Canada.

Anna said u used a lot of miles so those charges are yours to keep sorry u didn't read the contract we were told by the person at the desk it was a one time charge and the had to give permission to go to Nevada i said they gave us permission the reservation was for 570 plus 70 for extra permits when we brought the…

I rented a truck from Budget Rent a car on Thursday January 15, 2015. I walked into the Office of Orem, Utah at 12:30pm and began filling out the paper work. The man behind the counter had me initial and sign it without going over it. He was friendly but very inexperienced. He wasn't sure what the paperwork meant and wasn't even sure where I had to sign. His co-worker had to help him from time to time, although it was quick and very watered down information. So we proceed to the truck and inspected it cosmetically. Outside it seemed fine, there were of course small scratches, some small dents, dirt; evidence of a used 10ft moving truck. He had me turn on the key, but only to the accessories to see the mileage and gas.

A small orange light came on in the right corner in the shape of a…