Budget Cars

We reserved a midsize car to pick up at your location in Virginia Beach. We were told the only car available was an accord. We actually called the next day due to the car shaking when we came to a stop.

We were told sorry no more cars available. We even called your other locations around Virginia Beach with no luck. 69. 88 off our credit card. After talking to an Budget representative for about ten min. He was told I’m putting you on HOLD again.

My husband was disconnected again. This is the 4TH time he has called over a period of two weeks each of four calls being disconnected. Please reach out to us to resolve this matter. Don Ross case # 46071117 Don cell (916) 479-0880

63 charge? 74 for the option? 92 for Est Opt Services? 53 for Concession Recover Fee? What in the world are these 2 charges? 96 Est Non Tax Priducts/Services? Declined insurance? Is that what this is? This is ridiculous!

63 charge? 74 for the option? 92 for Est Opt Services? 53 for Concession Recover Fee? What in the world are these 2 charges? 96 Est Non Tax Priducts/Services? Declined insurance? Is that what this? This is ridiculous for 4 day rental?

March 22, 2022

My overall experience with Budget Rent A Car in Denton, Texas. The address is 1610 West University Drive Denton, Texas 76201. My order confirmation number is 00111574US5. I placed this reservation on 02/16/22 for a minivan for Thursday March 17, 2022 at 9:00am through March 21, 2022 at 9:00am. On Thursday morning 03/17/22 at 8:08am, Mr. Jeff called to tell me that the minivan will not arrive until 10:00am. So, I arrived at 10:10am to pick up the minivan. As I was getting ready to pay for the vehicle with my debit card, Mr. Jeff informed me that I needed a major credit card to purchase minivan rental. I asked why I wasn't informed that I needed a major credit card. Mr. Jeff stated in a rude way that “it tells you need a major credit card, it’s a lot to read but it tells you…

#Budget Rental Epic Failure. Imagine planning a family trip to Disney/Universal for months. Arrive to pick up your rental car you have contacted Budget several times to ensure everything is perfect. Then you run into a very unprofessional and grumpy Budget Team member with NO sense of humor and his is not happy that you waive the Budget insurance and you make a sarcastic comment to your brother and

then you are told you can not rent a car and unfounded accusations are hurled at you. The police are called. You wait for 45 minutes for a manager. Manager is professional and friendly but still no car. It then cost you an additional $1200 to rent a car at a different company.

Last one they or anyone else had. These are just the low-lights. 3/12/22 Orlando airport Term-B noonish. Team member…

Continues to play with peoples money this rent a wreck is so broke the employees are being told to not return any deposits good luck

On Saturday March 5 at CHS Airport there was only ONE customer service representative waiting on customers. The line was back pass baggage claim. This is unacceptable! If you are short on personnel advertisements would help. Seniors would certainly work and show up. This is awful!!!

I rented a car on 2/11 had the car for 1 day return with a full tank of gas upon returning the car the representative informed me that I would have a refund of 350 the next business day the day came no refund I called back only to be given false information about it takes 3 to five business day for my money to return its was not fair I have given a deposit in advance only to be given the run around about getting my money return BUDGET CAR RENTAL is nothing but

a ripe off and they are scammers please be aware also they over charge for rental for 1 day they are full of shit when it comes to returning your money also I have reached out to bbb to place this company on the beware of false information given.

My paperwork says all taxes and fees included I get here and they ran my card 3 times now there's a hold on my card for $300 and I'm stuck in a state far away from home! I called 3 times and they just hang up on me I will NEVER rent a car with Budget and I'll make sure everyday I tell everyone I can that Budget stranded me and didn't give a shit!!!!

NO customer service, rude agents that hang up on you, no way to speak to a supervisor. Bait and switch tactics on their website. Not given the type of car stated on their contract, ie, clean. I was given a filthy car with a broken left mirror and such bad stains on the windows that I had to cancel my road trip.

I could have lived with the dirty interior and the compact car but the windows were so hard to see out of I could not risk driving long distance with my children. Budget would not replace the car without me having to go back to the airport to pick up another one and it was just too late in the game for me to do this.

What a yucky, scummy company. GROSS. User's recommendation: ??? try enterprise, I wish I did. Expedia was awesome, and changed our trip around, and Enterprise got us…

I was broke down near the Airport Dr location LAX. I was cold tired and soaking wet from walking to this location. I waited in line for an hour. When I was first 8n line I was told I would be refused service because I was carrying my ccw concealed weapon.

I told the manager that I'm LEGALLY carrying but was still denied. I will be filing a complaint as well as going to Fox media. I will let everyone on social media know how I was treated

I haven't even hired the car yet, just booked it. I checked in (as requested by email) and a charge of £860 was added for a young driver. I am 48 years old!!! So I tried contacting Budget but all avenues are closed for talking to anyone. no answer.

Then I realised I wod be charge 40p per minute for the priveledge!!! Please remove the extra from my booking now. I will be trying to claim back money for the sham phone call later.... Regards Thomas Benson

Last night, 11/19/21 my husband went to rent a car from your rental car agency at the Denver Airport. It was after midnight and National (where we had a reservation) was closed. He was asked my your employee for his Social Security Number!! He did not give it to him. After that, in order to complete the transaction, he was asked for our PIN number to our debit card. Unfortunately, my tired husband gave him that number. He then moved my husband to another machine, added in the PIN to our checking acct. The whole thing seems extremely fraudulent. My husband got a sick feeling, and canceled the transaction. He then had to cancel his debit card as well. He is now in Denver without a debit card.

Is this your policy and protocol to ask for clients social security cards and PIN numbers?

Lastly,…

Rented a car for 3 days in AZ, they couldn't find my rental after 4 hours of waiting with tired and hungry kids, they downgraded me for the same price. I get in the vehicle and a few minutes after driving realize the front passenger seat side airbag had been blown previously.

Tried to call the 3 days of my vacation, with no luck! I returned the vehicle and show the guy directing traffic who says he will not it. Fast forward 3 months later and they are trying to file a claim against me for $12,000 dollars!

Total bullshit, the pictures they have are from a month after my return. If I had did that much damage the fucking entire side of the vehicle would be crushed. Never never rent from them!

I was in Ohio on business and I needed a rental car for one day. Budget had a white Kia Sol available and I only used the car to go to my hotel and work at a local hospital and back to Budget the next day. So far I thought everything was OK as the date of the car rental was 07/05/2021. To my surprise I received a notice in the mail stating that I owe Budget $543 for glass damage. Needless to say I was shocked and dismayed by this notice and I need proof of what the damages are and photos dating July 5th. I wholeheartedly do not believe I caused any damage to that vehicle.

Kizie Clayton 404-408-4238

I already filed a complaint but no one has responded and now you are asking me to refill a complaint????!

I rented a car from Budget to be picked up at Palm Beach International Airport yesterday, 10/19/21. I reserved the car online several weeks ago and also did online check in (Reservation Number 47172943US6). m. There was a very long line and only one representative.

I waited over 1 hour and 15 minutes on line before it was my turn. The gentleman at the counter was very courteous and have no complaints about him. My complaint is the fact that there was a very long line of customers waiting to get their cars and only one representative working.

Budget had to know how many people reserved cars and approximately when they were going to arrive to pick up their cars but apparently made no plans to have enough staff to service their customers…

I left a sentimental value item that my father gave me before passing. It may not mean much to anyone but it means the world to me. On line it says they found my item to come mon 7-3pm and you can pick up from lost and found.

Today is 08-23-21 I went to airport at 7 am the ppl was rude told me I have to come back there's nothing they can do to help. The last comes in at 9and will help. So I returned still no help.

Call customer service and the first two ppl a runaround the 3 she called the location and talk to them directly they said they will get my item that I left and call me in a gr to pic up. That time never came I even wait for 2 hrs. So I called again. Nothing still the runaround.

These ppl dont care this is the worst. They dont care about the customers at all the sont do a…

For anyone thinking Budget Rent-a-Car is a good idea. Take a few minutes to screen shot their advertisement and then look at what they charge your credit card. They will hold you to the amount on your credit card as I was told by a few customer service employees and supervisors "you agreed to the amount that shows on you credit card".

Also take video of every square inch of the inside and outside of the vehicle, reach into every crevice of the seat and everywhere else. Turn on the car, turn on A/C and heat, smell the vents and state for the video what you smell. Let the video record the sound of the engine. Ensure the video includes the Budget Rent-a-Car employee as documented witness.

The advertised amount is what they are permitted to charge by law and not a penny more.

I rented a vehicle in Tennessee at the airport for vacation. I did not get a check off sheet for damage. I unfortunately did not check the vehicle out before leaving the airport. At the resort I noticed there was damage to the vehicle.

I took photos of the damage and called budget to see if this damage had been documented,. The person I spoke with did not speak or understand English very well. He thought I was reporting that I damaged the vehicle.

Upon returning the vehicle it was checked in and I was told I was good to go. A month later I received a bill for the damage and a bill for loss of usage. I pled my case but because the photos were not taken at the time I rented the vehicle they were not accepted as proof.

The company did not have pictures to prove it was not damaged upon my…

Went to this company at Hobby Airport in Tx april 27 to rent a car with my daughter. She initially had the rental on her name but the front desk agent stated she needed a credit card. I told her we could use mine then after getting the quote, my daughter and I decided she would just use alternate means to get to her destination and told Karen at front desk we did not want to proceed.

We left without a car that day. 2 weeks later Dennis is calling my phone asking me about when I would be returning the rental. I informed him I did not leave with a car and his camera should show this. 30.

I called my credit card company to put a stop payment. After both my daughter and I reached out to Dennis multiple times at 713-641-9311. He has very rude customer service agents answering stating he is on…

I had an extremely unpleasant interaction with the manager at the Kyle, TX location today.

My vehicle was stolen from my driveway in the middle of the night on Tuesday. It's been a long couple of days dealing with the police, insurance company, and my banks regarding cards that were in my truck. My insurance company has been wonderful in assisting me in finding a rental vehicle while the police try to locate our stolen vehicles. With my insurance company only having a contract with one car rental company, it's been difficult getting a rental vehicle sooner rather than later. Through the contracted rental company, the earliest I am able to get into a vehicle is Sunday the 6th. They let me know that I could rent from another company and be reimbursed. I decided to take that route.

I did…

22 confirmation number 38938220US6. Delta later changed my flight and on 5-17. I gave Budget notice my arrival time would change from 10 AM to 2 PM the same day. 61 additional charge although I prepaid. 61 charge removed. Three times I was transferred with the phone call ringing busy then being cutoff.

The fourth time the representative said any change would result in a new charge, I asked for a supervisor who came on and advised I would be provided information to make a complaint and upon being put on hold, no one came back with information. I have now wasted over 1 hr and 45 minutes without any hope of help.

I tried attaching the confirmation information and attempt to increase the price; however you cannot accept PDF images. com to resolve this issue. Your customer service is horrible

To whom it may concern.

When I rented a car from Boston Logan international airport on May 12,2021 the man at the desk had charged my Rockland Trust Bank debit card in the amount of $366.86. It did go through on my bank statement. However the gentleman said I will have issues getting the $200 Refund back to my account that they charge as a security deposit when I return the car back at the Barnstable Airport in Hyannis, Ma. So he had me put a credit card in, my AA financial Visa card for which the amount for $366.86 went through on that card as well. So to avoid a double charge, for which was not my error, the bank put a stop payment on my Bank debit card. That cost $35.00 for which I should and request that I be refunded that fee. Especially when it was budgets error. Here is proof of…

Reservation Number 358011030US6 Feb 21, 2021 I went online and reserved a 12 passenger van for our up coming trip to Florida from Massachusetts. I prepaid for the reservation with a debit card. I read the prepaid debit card rules under terms and conditions.

It read that that location did accept debit cards, and I would get charged a security deposit and would need to provide a proof of return ticket. I was in agreement with all of these conditions. 57 was charged to my bank and withdrawn.

The Pick up date was scheduled for 4/16/2021 to 4/22/2021. On April 16, 2021 when I arrived at Budget to pick up the rental is when the chaos began. I gave the customer service agent my license and my debit card that had the visa logo.

The same one that was used to rent the vehicle. I was told by the…

It’s 1 am at your car rental building at LAX. Go ahead and review the security footage and call me so we can discuss your SOP’s in reference to having no fewer than 40 people waiting for rentals and out of 18 stations you have one, yes, one employee renting vehicles.

I got here at 11. It will be 2 am before I get out of here. Paul Sweeney 910-685-2421

On this date 03/20/2020 I was finally able to talk to a Budget person who was able to give me my case # 325 621 34. I rented a car from the Budget location at Lambert/St. Louis Intr. Airport on 02/26/2020.

Unfortunately, on Friday, 02/28/2020 I was involved in an accident. I was hit by another car. The Police Report number is 20-284, Des Peres PD. I was taken to Mercy Hospital Emergency Room by ambulance. After examination and a CT Scan, I was diagnosed with a concussion and discharged.

I learned the car was towed away with all the rental paperwork for the rental. No one could tell me where the car was taken. On Saturday I called all the numbers I could find on-line, customer Service, Claims, the St. Louis Airport, Roadside Assistance).

Most often I got a recording saying call back…

I recently helped a friend of mine move from Port St. Lucie FL to Dayton OH. You will not find my email in relation to the rental, they would not accept my card as payment because I was not driving the truck.

I just want to say that I have NEVER been treated so rude by the man behind the counter and he didn't care that the car hauler tail light didn't work. (He was also RUDE to another customer while I was there).

I sure wish I would have read the comments on YELP ahead of time, there is NO good commit to about him. Maybe you should consider finding a nicer person to represent your company.

on January 19 2020 we rented from your business in tampa florida .. this was a reserved purchase prior to us arriving . not only did you not have the car we requested they charged us for additional fees for items we never requested..

also your salesperson was VERY hard to understand . this is a sneaky way of getting people to sign up for stuff they don't know nor requested . this is the last time we use your company . and will get terrible reviews on all social media and anywhere else .

on January 19 2020 we rented from budget at the tampa airport .. we were charged 2x the amount we were quoted when we reserved our vehicle .. never explaining what this was for.. we are VERY DISSAPPOINTED with your service and will not use it in the future...

it would be in your best interest though to at least refund the extra unnecessary items to at least try to appease a unsatisfied and taken advantage of customer ..

I rented a car at the airport in Spokane, Washington in July 2019. It was so dirty and dinged up that I had my daughter do a video describing all the flaws and dirt. I returned the car with NO further damage on it. 2019. 00.

I immediately called my daughter to make sure she still had the video and she did. I called the billing company and was told that they had pictures and that they would send them to me. I am still waiting for them but regardless, I did no damage to that car and I want to know why it has taken this long to make me aware of the issue.

When we first rented the car, the key and the tag did not even match. I was overcharged anyway but that's over and done with. I am not going to pay this bill which included an "administration" fee of $100.

In fact, I am not going to use…

I booked a car on the App. Upon arrival to pickup the vehicle I was informed they had no cars to rent to me. I asked the sales agent why was I allowed to book a car if there were none available to rent. " This is horrible!

He did not even try to check other sites for available cars. I rushed to Budget on my lunch break to pickup this car so this was a huge inconvenience. This could have been avoidable if someone from Budget would have simply contacted me to make me aware they had no car to rent.

I will never rent from Budget again! Poor customer service.

To: Budget Rent a Car System, Inc. 11/21/2019 Avis Budget Group (Date letter sent to CEO at Budget Corporate office. 6 Sylvan Way To date (12/19/2019) I have not heard any form Parsippany, NJ 07054 of response whatsoever. Not pleased about this. I should expect some level of compensation for From: Richard & Marilyn Craig our time, effort and stress over the many ordeals 33 Longbow Road we had faced with said rentals for 6 weeks) Danvers, MA 01923

Re: Budget Car Rental issues experienced (intermediate-size cars) On September 24, 2019 Marilyn and I flew to Naples, Florida for 6 weeks, to spend time at our second home for a variety of reasons, tied to both work and pleasure. As a result, we needed a car rental to get around the Naples area. The rentals for 6 weeks would turn out to be one…

I will be filing a complaint with the BBB, I turned in my undamaged vehicle then almost a month later I get an email indicating there was windshield damage, the car was checked and looked over by your representative and my receipt was provided indicating no damage because there wasn't .

The car was returned in the same condition it was in when I rented it and any charges to my credit card from your company beyond what I paid for the rental is fraud, it took almost a month to find damage, how convenient that you found it when I was no longer there to verify that it was or wasn't damaged.

Last November 10th, I presented my prepaid voucher no. P6994901 with confirmed reservation no. 15994514GT4 at the Budget counter at the Miami Airport Car Rental Center and expressly asked to just have what was included in it. The employee then asked me to sign and initialize on the desktop little device for that purpose and gave us, my son as principal driver and me as the additional driver, the envelope with a badly printed contract which I supposed was what I asked for, like in several other occasions over the years.

34 was given to my son. I clearly understand that I unsuspectedly "accepted" those charges and signed the contract. I am not seeking compensation, but rather expressing my disappointment at what I consider a disloyal procedure, as the employee never said that there would be…

I made a reservation under booking number 15724417US2 for a pick up at Chicago O'Hare on October 3 and returned on October 9. 99. 75 for tolls. I travel often to Chicago and am familiar with the required tolls and had brought plenty of change. 00.

When I previously checked I was advised by Vanessa Whitsett that I had received an upgrade. I then sent her a copy of my reservation and advised her no upgrade request had been made at the time of pickup. I am entitled to a refund. Doug Rutherford

I rented a vehicle on line and prepaid for it. We picked a Chrysler Van for our vehicle. When we arrived they had none, sales person recommended a Buick, we said ok. didn't have one, she said how about a Ford, ok, we walked out and retrieved the vehicle. The drivers side door mirror was broken. Took it back to office lady said ok. how about a different Ford. ok. and Off we went. We rented it at Denver Airport Oct 9 - Oct 16th.

My husband became hill and we had to come home to Florida. Turned the vehicle in Oct 13th 3 days early. I went to the office and asked if I would be refunded for those 3 days. They said NO !!! you prepaid. If you would have paid here we would only charge you for time used. I AM UPSET We pay in advance and you keep it. Pay when we return and only pay for what we want…

I rented a vehicle on my wedding day of 9/21/19 the prepaid reservation had to be cancelled because the customer service rep could not modify the reservation. So a new reservation was made and the vehicle was rented and returned.

I was told that the original contract (16243905US6) would be credited to me in 3 days which would have been Wednesday 9/25/19. There was no credit so I called and spoke to another rep who told me 3-5 business days and said I should receive my full refund on Friday 9/27/19.

Still no refund I waited until 10/7/19 called back and I was told by the representative that it was being escalated to a supervisor and I should expect my refund in 24 hours. I waited until Wednesday 10/9/19 and was then told that I could not speak to a supervisor because it had not been 7…

Several items to cover in this complaint. Budget car rental reference no is 251486756 Requested Garmin online line when car was reserved. Was never told or quoted a price and it appeared to be a free service so I clicked on it.

I received the garmin but the girl at the counter had a lot of problems finding all the parts. We picked up the car which was filthy bugs splattered all over. Dried up food on the floors. Dings all over the car. Dust everywhere.

This is al you had was told. I also asked about the 30percent discount for AARP members and gave the girl my card. The receipt does not reflect any discount. It also shows that I was billed for the Garmin.

When I went to set the Garmin up we were already on the road driving to my Mother in Laws funeral. The Garmin attachment that secures to…

First of all I pre-arranged and pre-paid for a car from Sept. 19. When I arrived early prior to 10 AM I was to get an upgrade because of the auto plan I belong to I received a discount and an upgrade.

Unfortunately my only choices for an upgrade were two SUV's. I did not want an SUV I wanted a sedan but none were available. I arrived prior to 10 AM. 57. 19 I felt that I had to return the car at the time prior to 10 AM.

I was informed that since I picked up the car before the 10 AM time I would have to return the car at that same hour. 00. 00. I was upset and angered that the policy was structured n this fashion.

I felt mislead and staff appeared rude to me when I questioned the policy. Is there anything Budget is willing to do to make this situation better? Right now I have a bad taste…

I rented a car from our local rental: Lake Charles Municipal Airport in Lake Charles Louisiana. Rental agreement #385399770. Date of service was Aug 29 thru Sept 2. 92. I called Budget 337-477-7976 (local #) spoke to team leader Troy who states that they had a GEO fence glitch resulting in that reading but his file shows they did not have to put gas in my car, he states he has sent the adjustment request in twice but to no avail.

I called claims office @ their suggestion and they wanted me to get a copy of my gas receipt with the time and date stamped. I should not have to do this!! It was verified with your employee that the GEO fence was having problems.

I brought this car back on full. I would like to rent from you again but will not if this isn't taken care. 92. 32 when I picked car…

I reserved a transit van for ECP and in error reserved a child seat. I went online to remove the child seat and the cost of the vehicle which is $785 increased to $2211. I thought this was a computer issue so I called reservations and the gentleman who took my call told me the same information.

" I asked to speak to Customer Service and he informed me they would give me the same answer since it was "in the system," so I asked for him to transfer me to the Corporate Office which he said he was not able to do that. I tried calling the numbers available and was never able to get to a person.

The Budget " system is broken" and will not be my choice for rental in the future. And please do not send me some "stupid" script customer service response.

Rental Agreement # 249235733-We picked up our car at Boston Logan on 9/4. The car had a strong deodorant smell, but we thought it was just because it had been cleaned. We arrived in Lubec Maine that afternoon and began to smell a strong mold and mildew odor.

The next morning we headed south on the coast. The smell was extremely bad--in addition the header didn't work well. We called Budget Customer Service on Saturday 9/7 because by this time my friend and i had become sick form the smell.

They indicated that the closest place to change the car, given that we were headed to Rockport ME was Owls Head. I called Owls Head to make sure that they had cars. The agent was rude and indicated that we should have taken the car to Bangor instead.

I explained that this is where customer service…

Why, tell me why is it I keep "attempting" to rent from Budget? I know, they have lower rates typically than other rental agencies, however renting and pre-paying for a car that is NOT at the location is NOT acceptable.

Yet, I rent from the WB2, Wilkes-Barre, PA location on many occasions. The people that work there are dressed like they just rolled out of bed and have the worst attitudes about their job. Did I say I like the torment of continually going to this location?

I can not understand, WHY do I pay for a car and they do not have any there? I see there are a LOT a LOT of 1-Star reviews here. Does anyone respond? I can not get anyone to answer the Corporate Customer Service Number, imagine that!

And I can not get anyone to answer the phone at the local office. I call Customer…

BUDGET CAR RENTAL, KODIAK ALASKA, JULY 2019. RENTED CAR SIX MONTHS INADAVANCE, FOR 3 WEEKS. THE CAR WAS 12 YEARS OLD, WITH 88,000 MILES ON IT AND HAD NO BREAKS, NO SPRNGS, NO SHOCK OBSORBERS. IT WAS FILTHY DIRTY, HAD DENTS AND SCRATCHES OVER THE ENTIRE CAR INCLUDING THE HOOD AND ROOF.

YOU HAD TO USE TWO HANDS TO GET IT STARTED. AND THE SEATS WERE BROKEN. BUDGET REFUSED TO EXCHANGE IT, BUT DID AFTER 4 DAYS OF BITTTER AUGUMENTS WITH THEM, THE ONE THEY GIVE US HAD A BULLET HOLE IN THE WINDSHIELD, BUT THE BREAKS DID WORK, BUT NOT MUCH ELSE.

THEY ARE A DISASTER, AND THEY DO NOT CARE ABOUT YOU, OR YOUR SAFETY. ………….

my husband and I reserved a car through Travelocity to lease a car in st louis 7/27 - 7/31/2019 at midnight on the 27 at stl airport. we had to shuttle to the local budget rental location. we didn't receive the rental until 1:49 ( 2 hours later ).

we requested a compact car but it was substituted for a Van, which not only gets worse gas mileage but was also requesting maintenance lic no mo GC072W.

21 July I rented a car from your Jacksonville NC. Airport for one day. After I signed my contract I went outside to look over the car and noticed i was being charged for 5 days and it was someone else name on contract with my credit card number.

After i confronted the teller he adjusted the pay and handed me another contract with the correct pay. This delayed me for almost 30min because I had to wait in line again. Although he adjusted the pay he did not correct the name and.

being that I was already 30min late to a 4 hr drive I didn't pay attention until I was well on my way.

Subsequently while I was on the side of the road a cop stopped to check on on me and noticed my name was not on the contract. No ticket but a warning. Don't don't know how it happened but the contract with my name…

00 extra a day. I told him I was ok with what I had reserved. We talked the upgrade over and I told him if I could get a military discount for my vehicle and he assured me it would not be a problem.

I agreed to the upgrade and he told me that when I brought the car back that he would get the manager to approve the military discount. When I returned the car and went to the counter they told me that they had no idea what I was talking about and that the man who told me this must know something they didn't.

I gave them my name and phone number and that I would be receiving a call. It has been 6 days and still no call as to why I was lied to. My rental agreement number was 232668752 and I just want an answer to being lied to at the time of pickup and why no call back.

I can tolerate a lot…

I rented a car from Dave Lyle Blvd in Rock hill SC on July 12, 2019 for five days I was asked to initial the contract which I did and he handed me the keys to the car no walk around with me. I proceed to get in the car and notice the windshield cracked and the seats were stained.

I brought the car to my destination which is less than 10 minutes and decided to take pictures of the car which was of the cracked windshield and soiled seats. On Tuesday July 16, 2019 I returned the car before 4 pm with a full tank of gas.

I waited for Dwayne Deans for about 10 minutes while he sat and I could see him to finish his break to wait on me the security gentleman I asked had to go get him he proceeded to go outside look at the car then came in and went through his file cabinet and said there was no…

I'm writing this complaint for my father, C Edward Williamson. We rented a black in color GMC Yukon XL from the Pineville, NC location on July 10, 2019. We were in a hurry and got the vehicle and drove to our residence in York, SC.

We proceeded to load the vehicle and noticed then how dirty it was on the inside. The vehicle had not been vacuumed out and we found Pistachio nut shells in one of the rear cup holders. This was a concern due to one of our family members is highly allergic to nuts.

We cleaned the vehicle as best as we could and then left for our destination which was Marietta, Georgia. We had no problems with the vehicle on the way down, but on Saturday, July 13, 2019, we went to drive the vehicle and noticed that the passenger front tire was low.

We added air to the tire and…